Hi all!

36 Hours ago i placed an order at dynu.com

I paid the company via Paypal right away and havent heard a thing since. I tried to write and call the phonenumbers listet, but no response :(

Have any of you guys had bad bad experiences with this company?

//casper

:D

Typical. After posting this i catched the company by phone. He told me it would be up and running in a couple of hours, so i hope it will.

Ok...This company is not one to trust, even though you talk to them. 8 hours ago he told me(by phone) it would be running in a couple of hours, and still nothing is running. Not even an email explaining some good reason! Grrrrr.....

//casper

FYI:

Still no response. No answering the phone and no answering emails :(

//casper

If you think that's bad, just wait until you need a server rebooted.

I had a test box with them, and it took on average over 20 hours per reboot... and in one case, it was almost 2 days!

Thats sick!

The reason i choose this guy was because my friend has the exact same product, and for some reason it was set up in a couple of hours.

He ordered another VPS a couple of minuttes after i placed my order and is now having the same problems as me.


//casper

BTW:

The customer service number given to you by paypal is not his phonenumber!

Got him on the phone again, dont think its the actual company that i talked to. My guess is that he has some callcenter handling his calls. Why i think this is because the guy i talked to seemed to have a hard time understanding what i said, and that kinda weird considering this is a U.S based company!

Well...I was this time promised that it would be set up right away :D So lets see again.

Couldent help myself, so i gave him one more call.
The message was now changed from "We will set it up right away" to "We will set it up in a couple of hours"

Ok...got so got this far. In my "Dashboard" i can see i have been assigned 2 ip's, but the server is not accepting remote connections yet :D

A couple of hours has passed alot of times and the message is now that it will be ready a litle later today...To tired to even care now, so i once again go to bed just hoping the day of tommorow will bring me my server :D

As a person who used to work at Dynu, I can agree with all your complaints. It took them ~48 hours to answer their own employee, and even longer sometimes.

I stay away from there now.

Guess what...No server! This is getting weird :D

Dougy im glad you are out of there. Beeing an employee must have been even worse than beeing a customer. I wonder how late the paychecks were :D (not a question)

I volunteered. (I had to even pay for my own hosting.)

I had to even pay for my own hosting.

Crazy company!

I also signed up and paid for a VPS on 3/13/07 - haven't heard anything!!

I have now canceled my order. My guess is that i wont get a refund or that i might arrive at the end of December 2008 :D

To the moderators of this forum:

Can you please restore my threads original title now.
"Is Dynu.com a fraud company"


I think its a proper title...2 other people with crappy eperiences and 1 in the same situation as me.

They are not a fraud company, their service is just poor and their support is worse.

True...Im not english or us tounge, so maybe i need to reevaluate my interpretation of this word :D

Talked to undefined person at dyno 2 munittes ago. They now tell me they will refund the money right away. Lets see :eek:

Sick...Case closed. No refund, but a server. They shouldent count on me renewing my service though :D

Hope you guys can use my crazy experience when you have to decide which host to choose!

And true...Not a fraud company, just a very slow one. My mistake...hahahahah :D

Ok thought case was closed.

Logged on to the server ready to run something from it. The server crashed a couple of times and i found that very weird programs was running on it.

Look at the attachments.

After talking to dyno about this a couple of times they told me that all was fixed and i was ready to run. It was not.

After numerous conversations i decided again to claim a refund. They tried talking me into giving them time to setup another server and i declined. This resultet in them getting mad at me and haning up. After that no answering the phone.

Thought crazy, sick was correct words to use but know i think this forum would ban me if i even tried using the words im thinking.

Did you pay using a credit card or PayPal?

Those morons are still trying to bill me, as of a few hours ago... too bad I used PayPal. :P

I used paypal :D