Hello,

I am looking for the cheapest and most reliable payment gateway which accepts all companies and users worldwide and with which charge backs are avoided.

I have noticed Moneybookers.com but after having checked the prices of all other payment gateways like Authorize, PayPal, 2Checkout etc. it is hard for me to believe that Moneybookers.com not only allows everyone from all countries in the world to open an account and send and receive money, but that the sender is charged only 1% or max. EUR 0.50 and that the receiver is not charged at all. Moreover, there is no other charges involved, no monthly fees and no other hidden fees.

The Receive Money Fee for the Moneybookers service via the Merchant Gateway Service is 3.5 % of the transacted volume plus EUR 0.29 per transaction.

All that is very good. My question is why someone could want to use PayPal or other credit card processors if they can get Moneybookers?

What is the disadvantage or hidden fee at Moneybookers?
I can't find any...

I would really like to know the same, I've been using them for about 1 year ago but at sending money just not recieving, and they have fraud tests that should decrease much the chargebacks besides they improved their services alot last month.
Hope someone who is using them as a merchant could tell us about his experience.

A while back one of my existing clients wanted me to make her another e-commerce site for another business she started. She insisted on using money bookers instead of PayPal. I set the new website up, tested it, and concluded everything was fine. I begin advertising on her three other successful e-commerce sites and then complaints started coming in.

When people tried to send money they had to go to extreme measures to verify their identity (which can be good in moderation). Then within the first 100 orders there was two instances where the customer had paid but we never received the payment. I contacted money bookers and after a week of arguing with their customer support they finally agreed to award us the money. To get this we had to get a copy of the payment confirmation e-mails from the customers and send it to them. My client finally decided to shut down the site after two months because she personally got in a battle with money bookers over withdrawing the money in her account and complaints from the customers about the payment gateway.

I personally wouldn't work with UK based company again but I have heard great things about them. My business partner used money bookers on two websites and he never had a problem with them but eventually his clients decided to change their payment gateway to PayPal.

Just my small input... I used MoneyBookers last Spring to pay a designer and it ended with my VISA temporarily disabled.

The Royal Bank of Canada considers MoneyBookers to be a "gambling website" with a high rate of fraud and they will automatically disable your VISA if you use it.

... just thought anyone in Canada with an RBC VISA should know. :)

Same here. I wanted to pay someone using my US Visa card, and my bank called me 3 minutes after my first try, and told me that a "very dangerous" website, moneybookers.com, is trying to charge my VISA with a "gambling" charge.

I have used moneybookers nearly one year without trouble. Payment received fast. No complain at all from my bank

I have also used moneybookers mainly to send money for a couple of years. Does anyone know if customers still need to register to pay even if a seller used their merchant gateway to receive credit card payments?

According to what I understood from details on their website, even with a fully integrated merchant account, customers still need to register and verify etc before making a payment. A new customer probably won't be able to pay immediately.

@ ramzie:
Good question, I am curious to read an answer to your question.

Moneybookers allows making payments to gambling sites. But this doesn't make Moneybookers become a gambling site. This is just one of the numerous discrimination acts from USA in order to protect their US companies like Paypal from competitors.

@ Pat H:
I will contact Royal Bank of Canada to check what Pat H said because if it still regards Moneybookers as a gambling site and therefore doesn't allow its members to pay with their Visa card, then this is a violation because in other countries people are allowed to make payments to a Moneybookers account using their Visa card.


@ cofcpologuy:
Why wouldn't you want to work with UK based companies?

i personally don't trust moneybookers, i contacted them 5 times, regarding a merchant accounts, i asked them several questions but they didn't answer me.

With moneybookers I think it has been said before here that you need to call and not send e-mails. If you call them they provide a quick and pretty good service.

Anyone aware of whether customers need to register before paying through their merchant account?

I have found Moneybookers' cutomer service pretty responsive. Whenever I send an email with questions Moneybookers replied by email on the next day. This is as fast as PayPal's response from its customer service.

What convinces me is that Moneybookers has almost three million members.

Moneybookers is really cheap in comparison to other payment processors, and i signed up for an a/c just to get some stuff and my bank is always calling me to confirm the transaction when ever i upload funds to moneybookers.com and im in doubt whether my bank thinks im some sortta gambler whose badly addicted ha ha ha ha

I think they got this gambling brand pasted on them mainly coz of the name of the web site, "Money Bookers" if they can change the name i think it would be a good move lolz

I have been using MoneyBookers for years now and I like it a lot. Actually only problem with it is that very few people use it, 2.5 million may seem like a big number, but compared to paypal it is nothing.

I have been using MB for 2 years now...works great......

I using MoneyBookers in my site . I think that it is very good and confortible tool. I offer to try it.

Would you say that moneybookers is better than PayPal? I been using PayPal a lot for some time now. Whenever I receive money I get a little chunk off, but those little chunks add up to a lot.