We've done it again! Not only does Talanov Backup offer the most competitive pricing in the industry, but we've also just slashed it in half until Friday midnight, EST.

No, you're not going nuts - anyone that orders between now and midnight Friday and uses the coupon code WHT50 will pay only half the original price for life. You can order as little as 30GB (and pay $4.50/mo) or as much as 200GB for only $15.00!

With prices so low you simply cannot afford to lose your customers' valuable data!

We didn't stop there. As a gesture of faith to our clients, we are making it a standard practice to provide the first week of service absolutely free. You do not have to pay anything upfront, and if you are not satisfied with our services, simply cancel your subscription before your billing cycle.

What is remote backup?
Remote backup gives you peace of mind knowing that your own, or your customers' data is securely stored off-site, with the option of online access at any time.

For further information, please visit http://www.talanovbackup.com

We offer:

encrypted rsync - minimizes your bandwidth transfer!
FTP, SSH, SCP to access your data
Online control panel
No bandwidth limits


Pricing options:

Please refer to our pricing table (http://www.talanovbackup.com/pricing.php).


FAQ

What is this rsync you speak of?
rsync is a program for *nix systems to synchronize data. Imagine having a server with 60GB of data that you want to back up. With rsync, you only transfer that 60GB once and next time you will only transfer the difference between the old data and the new! It will save you time, money and bandwidth.

Can I use this as my storage space, like a file hosting service?
Unfortunately not. You may back up and restore as often as you like, as long as it's for a legitimate purpose. You may not use this service as an online hard drive.

What is the background of your company?
Talanov Media Inc. is a registered federal corporation under the laws of Canada. Talanov Backup is a subsidiary. The company was registered in January 2006 to provide online services, and owns a number of websites in its portfolio.

Are you a reseller?
We are proud to be a reseller of BQ Internet (http://www.bqinternet.com) who have a reputation for providing quality service. We use their servers and their network, but we offer our own discounted prices and support.

With our prices, and BQ Internet's reputation you have nothing to lose, except the uncertainty of knowing if your data is safe.

If you have any questions about our services, please post here or email us, as many people PM the same questions that could have been answered for everyone in the thread itself.

We also encourage you to seek feedback from our existing customers, who are no doubt pleased with both the service and the support that we provide!

Remember, to receive this special discount use the coupon code WHT50 at checkout. This offer will never happen again!

Order Now (http://www.talanovbackup.com/order.php)

Edit: please let us know if PayPal is giving trouble, we can provide you with an alternate link.

What about 1000 GB (or more) and do you offer the ability to create multiple accounts, like BQ?

--Tina

We work closely with BQ to accomodate our clients. A 1TB account is no problem, however if you require more storage I will definitely try to get BQ to have that arranged. They have been very responsive in the past.

You may have multiple accounts all sharing the same quota (as long as it's not 10GB x 100 accounts, etc).

Edit: Do note however that the 50% off promotion is only valid on accounts under 200GB.

Ahh...okay. We actually do have one BQ account, so I know about their reliability. I was just thinking it might be a bit cheaper to get our 2nd account through you. :)

I'm looking at having 10 x 100 GB accounts, each with their own quota limit of 100 GB. Would the 50% off promo apply to all of those?

Thanks!

--Tina

Tina,

As long as each of the accounts is actually being used for its own separate purpose and not as a way to bypass the offer limitations this can be arranged.

Why don't you PM me (or if you prefer email, it's on the website) and we can discuss this further.

I just signed up for the 100gb backup plan.

Looks like a great deal.

:)

Thanks! We're trying to set up accounts as fast as we can, please be patient if there is a slight delay during setup.

Been meaning to get off-site backup for some time and this is one time when waiting has paid off - bargain basement price and very helpful company.
If you're worried about whether you can make it work on your server ... if I can do it you definitely can :)

My signup was completed within minutes, and everything looks good. (They even were kind enough to modify my username for me.)

It was nice and simple to login, looks exactly as expected, and I have an rsync all set up and running now.

Nice!

Hi,

I need 300GB (for 250GB of data), and having 100GB slots seperately is inconvenient. Can you not make a deal for me with 300GB on one drive quota?

Thank you for the kind words grandad and mrzippy. Word of mouth is what we're all about.

The Engine, I have PMed you regarding your request. Unfortunately, you are ineligible for the 50% discount for the amount you requested. However, you still get an unbeatable price.

I am using these guys and all I can say is they are great! Fast and friendly support, great uptime and their servers are very fast. Good work, keep it up!

Do you need root access for this to work?

Also, if we use the discount code, and we need to upgrade our space, will the discount still apply?

Root access is preferable, but if you have plain shell access it should (most likely) work for you.

Yes, you may upgrade up to 200GB at the 50% rate.

Backup server seems to be full, only managed to backup 23GB into my 200GB account so far.

Filesystem Size Used Avail Capacity Mounted on
/dev/da3s1a 1.9T 1.9T 0B 100% /

The server does seem to be giving out a "no space left on device" error, however from my understanding the 'df' command you are using to check for space will not give an accurate answer given their array setup. We ourselves are definitely under our quota allocation.

We'll be getting in touch with our upstream immediately and I'm confident that they can resolve this quickly.

Error has been resolved as of 3PM EST and was caused by the large amount of clients that were trying to backup their data at once. I do apologize for the inconvenience, but sometimes the company just grows a bit too fast for the hardware to keep up.

Am I too late for this offer?

I'm interested.

You are not too late, to clarify this offer will end at midnight (~5h 45m left). I did just activate a new batch of accounts, if you're waiting on an activation email they should all be sent.

It's a real pleasure having all of you as customers, thank you for giving us the opportunity to do business together.

Kirill,

Filesystem 1K-blocks Used Avail Capacity Mounted on
/dev/da3s1a 2079897404 1907168590 151929840 93% /
$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da3s1a 1.9T 1.8T 145G 93% /

I just got this account, this doesn't look very good, I have 300GB quota and there's 145 GB left? Do you oversell your backup space?

I am moving this to: Other Hosting Offers

Regards

Has this promotion expired?

Heck, I've emailed you instead hope to find an explanation in the morning.

Kirill,

Filesystem 1K-blocks Used Avail Capacity Mounted on
/dev/da3s1a 2079897404 1907168590 151929840 93% /
$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da3s1a 1.9T 1.8T 145G 93% /

I just got this account, this doesn't look very good, I have 300GB quota and there's 145 GB left? Do you oversell your backup space?
For public knowledge, here are the relevant parts of the email reply that was sent to The Engine.

Hello James,

guarantees to us that we can use all of our storage allocation at the same time. Naturally, we oversell. If I take the average of all users on the system (ours, not BQ's whole server) the utilization is about 25%. If we did not oversell, our prices would be quadrupled.

However, overselling here does not put "too many users on one machine" as it does with webhosting. The only time we had a problem was when our promotion cause a large number of people to try and back up hundreds of gigabytes at once. Obviously, because this is rsync, you won't be backing up 100GB every night. We do not oversell in unreasonable amounts, and I doubt BQInternet would let us.

I personally guarantee to you that you can keep your utilization at 300GB all of the time, 24x7 if you want to. We would not say a thing to you about it. Your quota is your quota.

James <..> wrote:
> Hello,
>
> $ df -h
> Filesystem Size Used Avail Capacity Mounted on
> /dev/da3s1a 1.9T 1.8T 142G 93% /
>
> My account has 300GB allocation and I'm using 0. Could you be honest and
> tell me overselling is a tool you're utilizing on with your service?
>

--
Best Regards,
Kirill Talanov
Talanov Media Inc.



Here are some statistics about our company at the time of this post:


We are currently [b]using just over 56% of our reseller allocation with BQ
32% of our customers have backed up less than 100MB, of those customers 75% have purchased a 100GB allocation or more
Our current average account utilization? 18%.
And yet, we are about to order more space from BQ!


I hate to bring this up to try and 'prove' that we are not lying, but here (http://www.webhostingtalk.com/showpost.php?p=3969130&postcount=6) is Scott from BQ in 2006 talking about the system that manages free space and shuffles accounts if there's any need:

The problem was related to the volume management system on a particular server. That system is responsible for shifting free space where it is needed. In this case, it was not functioning properly, and so a number of users on that server were getting errors such as "insufficient space".

We currently have about 15TB of free space available in our backup cluster..

That thread had people posting almost the exact same 'df -h' printouts, saying "you need to add more hard disks".

Regarding the WHT50 Promotion
It's gone, sorry. Please stop emailing us asking to be 'let in through the backdoor', it would not be fair to past and future customers. There are no other specials, the amazing pricing you see on the site is what you get.

Ok, thanks for your response, but please answer this one:

$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da3s1a 1.9T 1.8T 116G 94% /

You've explained a lot but didn't really get to the real point unless I misunderstood you - I have 250GB of data to move. It's showing 116GB as available, if I upload 250GB of data into my space,

1: Will it not cut off after 116GB? Will it complete the 250GB of transfer?
2: What will the df -h show after I uploaded 250GB? (if I can)

Ok, found this in your email:

From my understanding, BQ rearranges user accounts in order to utilize disk space better. For that reason I would not worry about how much physical disk space is currently on the array that you're on, just about your own quota. If you get a 'no space left on device' error, wait a few hours and try again. Most likely it's because your account is being shuffled around to make sure you can use your full allocation.

I will try it now.

From my understanding, that is correct. I will contact Scott from BQ to see how long it actually takes and to provide you with some concrete technical answers.

From my understanding, that is correct. I will contact Scott from BQ to see how long it actually takes and to provide you with some concrete technical answers.

Hi Kirill,

I'll just pop in here to make a few points to clarify for your customers:

1) The 'df' command is not supported due to the inaccurate results that it produces. Some customers have found the command on their own, and are incorrectly using it. Only the control panel should be used for viewing usage information.

2) If the df command shows only 100GB free, for example, it does not mean that you can only upload 100GB. If you have 200GB of data to upload, you can upload it all at once without any issue. The 'df' command simply should not be used.

3) Some users believe that they are only able to upload in certain size chunks, and must wait before uploading more data. That is not the case. You may upload as much data as you want, up to the full quota assigned to your account.

4) It is true that data is "reshuffled" between servers from time to time. This is done to keep usage balanced among storage arrays. It is done using a fast Gigabit Ethernet storage network, and happens faster than users can actually upload data. It is done in the background, without affecting current transfers, so users should not notice that it is happening at all. It does, however, explain some of the mysterious changes in the 'df' command.

5) The error message encountered the other day was an isolated incident due to the popularity of the Talanov Backup promotion. We have worked with Kirill to make changes to the server configuration that will allow fast growth in the future, and will be monitoring it during future promotions. We do not forsee similar growth-related errors occuring in the future.

In summary, the 'df' command is not supported. Some users have found the command on their own, and it has created some confusion. The results of the command should not be used to make any assumptions or predictions about available storage space. Your full amount of backup space is available, and you may upload it all at once without issues.

Thanks for this info, some of this would be great on your websites as FAQs!

James

Lol, I'm backing up two servers for $15 a month :D

I'm havin an issue with signing up, paypal error's out and says "retry".

I'm havin an issue with signing up, paypal error's out and says "retry".
I have sent you an alternate link for signup via email yesterday, it should be in your inbox. I'll send it again just in case.

Got it! I dunno what was up with paypal, something to do with the free trial period or something who knows, that one worked great.

Got it! I dunno what was up with paypal, something to do with the free trial period or something who knows, that one worked great.
Perfect, got your subscription here. Can you just send over your desired username/contact email to the billing address on our website? We'll give you a little freebie for all your troubles and because you don't get the first week free, too :)

Kirill is amazing, he tries all what he can to make his clients satisfied just as I am now :)

Thanks Kirill.

Mostafa

Yea definetely, A++++ customer service, definetely recommend!

I wish I would have came across this special a few days ago!!!! :(

I wish I would have came across this special a few days ago!!!! :(

Its still the best price remote backup available.

Its still the best price remote backup available.
Very True!

Ah, thanks guys! We're about to expand our disk space so we'll be able to host a lot more clients. Just a note: if you're trying to subscribe and see yourself getting a PayPal error, or it won't let you continue just send an email to sales and we'll hook you up with an alternate link.

i cant use the paypal... it keeps telling me to retry. i sent an email to sales, hope to hear from u soon.

Sent you a link to subscribe.

Is this offer still on?

Is this offer still on?
Quoted from kirill post somewhere on this thread
Regarding the WHT50 Promotion
It's gone, sorry. Please stop emailing us asking to be 'let in through the backdoor', it would not be fair to past and future customers. There are no other specials, the amazing pricing you see on the site is what you get.

IMO, you can still get the best backup prices with the current price list :)

Thanks for replying for me, Mostafa. For the benefit of those that PM asking when our next promo is going to be, most likely the next offer we make will be for existing clients rather than new ones.

Damn.

I was planning on signing up to this offer, just got around to it and realised it's expired.

EDIT: Just noticed the prices are still cheaper than BQ direct, so i may aswell still signup, cheaper than other backup providers.

I definitely feel for you SixtyClear :(

Just another update, over the next few weeks we'll be redoing the way we implement PayPal into the checkout process, adding some more information to the site and perhaps even a helpdesk. I hope these additions will help everyone have a smoother experience with our service.

We also will be running a market research campaign for existing customers with a incentive for participation. It will be a short survey about your experience with us and what you would like to see added in the future.

Edit: just noticed your own edit SixtyClear, and yes we let BQ do the hard stuff liking managing the servers, then we buy in bulk from them, that's how we can offer slightly cheaper prices. However, it is worth noting that technically we never offer customers a better per GB rate than we get from BQ Backup in bulk unless it's a short-lived promotional offer. As such our business model is inherently viable.

Effective immediately we are not accepting any new signups. The reason for this is two fold:

1) We are being flooded with emails from existing customers and we need to support them. In order to offer quality support, we can't be growing at an exponential rate.
2) We need to fix the PayPal issues that have prevented people from signing up and caused us to get somewhat disorganized during the setup process.

Signups will be available again in approximately 2-4 weeks. To those that have sent us an email and didn't get a reply in 12 hours please understand that we're overwhelmed. Send your email again and make sure to include your username. We are not experiencing any technical issues, but we pride ourselves on timely responses to customer queries and would like to keep it that way.

Well I am now not getting any response to my emails to Kirill and I cannot access either my backup space or my control panel - anyone else having problems?

Well I am now not getting any response to my emails to Kirill and I cannot access either my backup space or my control panel - anyone else having problems?
Same here. I am also unable to access my backup space, with no response from Kirill yet. Anyone have any idea about what is going on?

Same for me. I'm unable to access the server via FTP.

:(

I wonder if anyone has given bqbackup a call, since they are the parent and are reselling the space to them?

I wonder if anyone has given bqbackup a call, since they are the parent and are reselling the space to them?

I've asked the question, after signing up with bqbackup, no response yet - I've got a bad feeling about this!

I've asked the question, after signing up with bqbackup, no response yet - I've got a bad feeling about this!
Let us know...

It's hard to say what might be the problem. I know talanov had some growing pains, and it's possible this is another one.

It's only been a little bit of time since the problem started, but if it continues for longer then 24 hours.. then yes.. that would be a big problem.

In my email to talanov support, I suggested they start a mailing list for server announcements. This way, we can know what's going on...

If you hear back from bqinternet, let us know.

Will do - it's strange that Kirill is not answering his emails or responding to PM's here ... at the same time that the service has disappeared!

Hello! Let me clarify what the problem we're experiencing is:

We have switched a server which provided the DNS resolution for "server1.talanovbackup.com". However, the server we switched to just today has been down for some hours now and I'm trying to get in contact with the provider to figure out why. As a result the DNS resolution for *.talanovbackup.com, including email is currently down.

Please contact me via WHT PM if you have any issues. To access our backup server, please use IP 208.122.4.61

I'm working as hard as I can to get the DNS issues resolved and will post again as more info becomes available. Once again, PM me if you have any questions or concerns.

We're pushing the DNS to an more reliable, offsite service so this never occurs again. More info will be available by the day's end.

Last post :)

Our DNS server machine is back up, and we have purchased a separate DNS subscription from an offsite service that will bounce around the DNS over six different worldwide locations. It may take until next morning to update the DNS, but nevertheless the resolution for our mail and backup server should be working once again.

We will be issuing a credit for the inconveniences caused to all of our customers on their next payment. An email message sent in the next 24 hours will provide details.

Thank you all for your patience.

Hi Kirill,

Thanks for the update.

I recommend setting up an announcement mailing list for the service, so we can get notified a bit better of issues like this.

:)

Cheers!

It's a good idea, and I was actually just compiling a complete and up-to-date database of all the registered email addresses. I'm setting up a mailing list service with yet another 3rd party provider so it's completely independent of our own hardware.

It's a good idea, and I was actually just compiling a complete and up-to-date database of all the registered email addresses. I'm setting up a mailing list service with yet another 3rd party provider so it's completely independent of our own hardware.
Glad to hear this, Kirill :)

Just a little update, we're working to make the system much smoother for both us and the clients.

If you're waiting for us to start accepting customers again you may want to visit this link (http://www.talanovbackup.com/order.php) and sign up for our "we're back!" newsletter.

I won't promise anything, but there's a possibility that there will be yet another promo coupon inside.