We just received a fraudulent order for some webhosting.

A check of the domain name owner, their DNS server details and their IP made me suspicious. So I called their telephone number supplied on our order form, and while all the card details, phone number, address seemed to be correct, the person I spoke to did not even have a computer or know what 'web hosting' was. Since we process CC orders manually, the card has not been charged, so charge-back etc are not a problem.

So ... I've contacted the person who owns the card - the card was only a week old - and they will probably contact their bank and cancel the card. However, is there anything I should do?

While I realise that there is little that the 'authorities' can or will do about it, do I have a moral and/or legal responsibility to contact someone?

Just to make the scenario a little more complex, we are in Australia, the person with the card is from the USA, and the person ordering I suspect may be from Indonesia.

You can call your equivalent of the FBI, but I doubt anything would happen because of the international issues...

I once tried to report fraud from Russia -- we were even able to pinpoint the source (from a university). Usually when communicating with us they rerouted their IP to Atlanta, but got sloppy once.

Anyway, the cops laughed.

There is no satisfactory resolution for internet fraud. I hope that there will soon be a bureau dedicated to keeping records of even small fraud (hopefully to find a pattern and uncover a fraud ring). For now, you've done all you can purposefully do by calling the card owner.

Don't feel to bad on the fraud. We stupidly did some popunders and did not specify US only and everything ran in the Pacific Rim... We got 7 Orders from Indonisia that were all fraud.. Well I guess I should not say they were but the IP addresses were from there but the users CC information were from people in the US and they spelled the city names wrong. :rolleyes:

Tough business right now with this crap going on. We stop doing instant sign ups over a year ago because of it. We check ever order and verify the IP trace and so far I think in the 3+ years we have been doing this we have only had 2-3 order get processed that turned out to be on stolen CC.

Good luck and be careful.. Don't spend the money until you know it's yours.

My 2 cents

Robert

Good luck and be careful.. Don't spend the money until you know it's yours.


Yeah, I like that.. I wondor if anyone actually does spend money before its their's. =]

Does anyone know the country where the most Internet Fraud comes from? The only fraud order I had came from Indonesia, and my Merchant Account decided to block all orders from Indonesian IPs ( I can get it unbanned but don't know if I should.)

Indonsia and Maylasia are the ones we get most of the time.
(I'm not sure how close those two are but maybe they don't know using someone else's CC# is wrong :stickout )
Robert

Indonesia, Malaysia, and Russia are considered to be the most common.

Someone on WHT posted an e-mail from someone in Indonesia that said something like "Yes I know the card is fraudulent, those are the onily credit cards we have in Indonesia." :eek:

I suppose after those three countries, the United States itself is the most common (for web hosts, anyway).

I have to agree, I still my share of bad CC's here in the US

Robert