seg fault
07-05-2002, 07:47 AM
Do any of you guys ever not get settlement checks/cheques from 2checkout?
I noticed I have been waiting around 3 months for mine, and never get any support from 2checkout themselves - when asking where the check is :(
I'm from Australia - So I would expect it to take around 4 weeks - but 12 is just silly ;)
Aussie Bob
07-05-2002, 07:53 AM
Ouch. Paysystems.com wire the $$$$$ into my account when the amount reaches a certian level [detemined by myself]. Never had a problem. The money's always there. :)
seg fault
07-05-2002, 07:55 AM
Yep, paysystems are awesome ;-)
2checkout is just my backup account - i usually use it as a virtual terminal - the 2checkout guys seem more understanding of many transactions from the same IP
(SH)Saeed
07-05-2002, 08:11 AM
We have never had any problem with 2CheckOut payments. They always wire the money into our account (twice a month). If they've sent out a check to you and it hasn't gotten there yet, I don't see what they can do about it..
seg fault
07-05-2002, 08:18 AM
I'm sure they can do alot more about it than I can
RackNine
07-05-2002, 01:27 PM
Do any of you guys ever not get settlement checks/cheques from 2checkout?It's happened once for us over the 10 months we've used 2Checkout for international billing. We'd waited 3+ weeks for 3 cheques and finally got in touch directly with Kristin@2Checkout whose name you see signed on all cheques they send out. Our issue was because of a billing error which 2Checkout fixed quickly and then wired us the funds which had not yet been received.
All in all their damage control was very good. We had a resolution to the problem within 30 minutes and they'd even offered to call me when more information about the issue was available.
Email sales@2checkout.com and you'll receive a quick response to a serious issue such as this.
Sincerely,
-Matt
2checkout is just my backup account - i usually use it as a virtual terminal - the 2checkout guys seem more understanding of many transactions from the same IP
I think that may be a violation of their terms of service. I dont believe you are allowed to enter the orders for your customers.
seg fault
07-07-2002, 12:51 AM
Card present orders - or faxed orders - I wouldn't think its a big deal
