I am new to webhostingtalk.com; as an owner of a web hosting company it's horrifying to read some of the posts here. Some of the situations that some of you are put in, Always do research before selecting a web hosting company

[Edited by fastquest on 02-15-2001 at 01:56 AM]

Actually as a customer I enjoy the fact I don't have to email someone to create a subdomain for me or a mySQL database ect.

Control Panels are the future and customers are looking for hosts that have them.


l8r

Originally posted by fastquest
One thing you can not stand about typical web hosting companies?Let's see... I guess that would be.. that they don't read the forum rules before posting?

Where are the rules? i went to the FAQ under
Are there rules or guidelines as to the conduct in this forum?
Yes - please see http://webhostlink.com/index.php?action=forum-rules before you proceed. which took me to a page with only a link back to webhostingtalk.com. JayC please enlighten me on where the rules are located.

Thank you
David




Originally posted by JayC
Originally posted by fastquest
One thing you can not stand about typical web hosting companies?Let's see... I guess that would be.. that they don't read the forum rules before posting?

The rules are here: http://www.webhostingtalk.com/index.php?action=forum-rules

Notice, not webhostlink.com, rather webhostingtalk.com

Originally posted by fastquest
I would like to get some feedback on the following topics:

What would it take to refer a friend or family member to your current web hosting company?

Have the host not show up, brand new at a forum, and act like an arrogant jerk by playing holier-than-thou and spamming the forum by disguising it as a "survey", "poll", or "hypothetical".

One thing you can not stand about typical web hosting companies?

Spam disguised as "surveys", "polls", or "hypotheticals" from arrogant, holier-than-thou hosts who think they have the scoop on the fact that "customer service is key".

As far as the rules go, maybe your attention to detail needs a little (a LOT) of work.
http://www.webhostingtalk.com/index.php?action=forum-rules

Never, never, never do business with companies that spam. Never, never, never do business with hosts who have to tell you just how great they think they are when you haven't asked. You've just done both, and so you are definitely a place to avoid.

Ha! Well, I'm sure one of the admins will see this and correct that link in the FAQ. But until then, I say, if the link to the rules is wrong the rules cannot be enforced! The only rule now is There Are No Rules!!!!

Seriously, while I share SOA's distaste for the all-too-common "stealthy" ads so many new arrivals post here, the link in the FAQ actually is wrong.


[Edited by JayC on 02-15-2001 at 12:37 AM]

Wont make much of a difference very few people will ever sign up with this fastquest.net after the spectacle he made of him and his company. Its disgusts me that a president of a company would act in such a way...

It's not your day.....

Jay, maybe the link in the FAQ is wrong, but this guy couldn't just choose the link in the description of this forum or something? I guess that was beyond his capabilities.

And I checked his site. The design stinks, right off the bat, and guess what? No support docs to speak of, just something that reads like a FAQ and a contact form (those who have read the other thread about support documents will understand). So not only is he a stealth spammer who ignores the rules, not only does he apparently have a huge ego, I guess his "focus" on customer service needs some work, too. In fact, that list of Q&A that he has on his site is exactly the same as a bunch of other sites. Seems they all lifted it from someplace else. So we can add "unoriginal" to the list of problems this guy has, eh? :)

I apologize, this wasn't my intention to start this thread. I have read the rules am I am clearly in violation to them. Again I Apologize.

Jay, maybe the link in the FAQ is wrong, but this guy couldn't just choose the link in the description of this forum or something?And of course what ever happened to that old standby of reading/lurking before posting?

Look, I'll give the guy this: credit for the fact that he did look for rules, as evidenced by finding the broken link (although I suppose that's not evidence that he looked before making the post as opposed to after I pointed it out in followup, but I'm a "benefit of the doubt" kind of guy). On the other hand, it wouldn't take too long reading this forum -- certainly not longer than it would take to read those referenced posts that "[make] me wonder how some of those web hosting companies are still in business" to get the idea that this place is very vocally against advertising by hosts outside the ad forum. And that the users here are sophisticated enough to see through the survey approach.

Because simply, David, the point of your post could have just as easily been made without mentioning your company name at all, let alone without the gratuitous "we still continue to treat each client as if they were our only one."

But with all sincerity I hope you see the point of what we're all saying here, and come to recognize the value of this forum. And stick around and post some useful content. That's the way to pick up customers around here.

[Edited by JayC on 02-15-2001 at 01:11 AM]

To cut the guy a break, it's hard to walk into a forum and get things rolling. As getting your name out there is a damn hard slog at the best of times we're always active in trying to promote. Some of us who have been here a while even 'accidently' slip in an ad or two at times - it's just part of the psyche of running a company.

Having said that, most people here (both companies and clients) find the most useful choice in selecting the services and opinions of others by seeing what each member of the forum contributes. If it's knowledgeable and a genuine attempt to help other people this is usually reflected in the service they offer as a company. The same goes for the reverse. Hot headed replies, abuse and trolling is never a good indication of someone I'd like to do business with, and I imagine a lot of other people.

This isn't an easy business, and forums such as these are a great asset in helping people get ahead by suggesting proven solutions to a given set of problems (again for both clients and companies). Anyone who says they know it all is following a very narrow mindset. In the past 5 years online I've personally seen areas of the net explode in regards to the features and possibilites on offer, while others have dwindled and died a slow death.

I find this the most interesting and exciting industry I've ever worked in. The future is anyone's guess (who would have bet on Flash and streaming video a few years ago) and I'm more than happy to stay plugged into the industry for a long time yet.

Yes, spamming is bad - very bad... But I can see why people are driven to it, even if it does mean an early death for them through the negative results it now generates. Call is deperation?

In essence, if you contribute to this whole net thing people will notice and react to you in a positive way. If you use an outdated business model of pumping your name into people till they're sick the results won't be so positive.

Greg Moore

Originally posted by fastquest
Where are the rules? i went to the FAQ under
Are there rules or guidelines as to the conduct in this forum?
Yes - please see http://webhostlink.com/index.php?action=forum-rules before you proceed. which took me to a page with only a link back to webhostingtalk.com.

FastQuest, first thank you for pointing out the dead link. We appreciate you attempting to check this out and I'd like to apologize for the trouble.

The FAQ has been updated with the correct URL.

Is this the way you treat all newcomers to these boards?
I have clients who read these boards, maybe your clients also read these boards, I dont think I would want a customer reading a post I made descibing someone who found a dead link as a subliminal spammer,,,,,,,,,but it was funny until I realised that could of easily been me that raised the url question, as I had a problem locating the documentation as well before signing up here.

Fact is, "youll catch a heap more flies with honey than vinigar"

"tough crowd"

I wonder why I didn't say that in the first place? Sometimes you have to describe each leaf before you have said it's a tree.

Not that this means this isn't a "tough crowd," but for the sake of accuracy I'd point out to the last couple of posters that the first post in this thread was edited on 2/15 and no longer contains the content that some found to be objectionable. So some comments you read now are out of context if you didn't read the original version of that first post. Also, the thread was moved by moderators to the ad forum, but originally appeared in General Hosting.

I know what was going on.

Hi

I also read the first post in its entirety when fastquest posted it. I dont have any comments on it because, there are people who are somewhat "energetic" in promoting there company and sometimes forgets to think that most of the people here are reserved :P meaning we are not the typical marketing guys, so most do take offense when he started to post and what look like an arrogant post to the others on the board.

Im also new here and learning that is why i dont post any url or start promoting ours bec. i'm still Half lurking :P on these boards.

elijaH :)

I obviosly didnt read the "original" post, and after reading the "original" post that has been moved by the moderator, i understand now. my opinion of a tough crowd has now been upgraded to :gentlemen, scholars and judges of fine whiskeys.

Originally posted by Telemetry
... :gentlemen, scholars and judges of fine whiskeys.

buuuurrrrrrrrrrp

*looks and points at the cat*

(Yeah, my wife doesn't buy it either, but it is always worth a try)