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View Full Version : ClientExec and password recovery


XVH|Dan
03-07-2007, 06:28 PM
I just installed ClientExec on to my new server and uploaded my old database of clientexec *both current versions* and i forgot the password to my account so i did the forgot password thing on clientexec and the first e-mail that comes to confirm came and i did the link and the second e-mail comes to give you the new password and its blank. Anyone have any ideah?

Patrick
03-07-2007, 06:40 PM
Open phpMyAdmin and select your ClientExec database on the left hand side.

Click on the "SQL" tab at the top and execute the following:

UPDATE `users` SET `password` = '16d7f906289d77b3' WHERE `users`.`id` =100 LIMIT 1 ;

That will change your password to changeme assuming you are user 100, which is by default the admin user.

Change your password immediately after you login...

XVH|Dan
03-07-2007, 08:48 PM
Affected rows: 0 (Query took 0.0004 sec)

This is what is said after i did the SQL tab

Patrick
03-07-2007, 09:32 PM
Affected rows: 0 (Query took 0.0004 sec)

This is what is said after i did the SQL tab

That should have worked...

Open the ClientExec database, click on "Users" on the left hand side. Click the "Browse" tab and find your admin ID (usually 100).

Click the pencil next to the ID number, when the page loads change the content of the password field to 16d7f906289d77b3 and click "Go" at the bottom.

XVH|Dan
03-07-2007, 09:55 PM
I have done that and i loged in but it said this right away

You are now logged off

Please run install.php to upgrade your ClientExec installation.

And i have done this and it shows the same thing over and over.

DaveNET
03-08-2007, 01:02 AM
Sounds like it's time for a support ticket to ClientExec's support team.

TCP/IP Warrior
03-08-2007, 02:12 AM
Sounds like it's time for a support ticket to ClientExec's support team.
Sounds like it is the time to contact them. like David says!

I doubt that they will disclose how to exactly break the password since it's encrypted to the database (that would open all other users to abuse) but they might do it for you if you can prove that you are a customer and you pay them to log in and do it for you.

Good luck!