We have been using universal processor unti 6 months ago. They still own us about 150,000 USD in holdbacks that they never paid out due to new reasons that they keep on laying about.

I wonder how we should proceed with lawyers and a process against a company like this one, they have their headoffice in San Diego, US and we are based in Scandinavia. Is it possible to ask Visa for help so they can freeze their accounts?

We are also looking for a new merchant account provider who is not a scam. Our turnover is about 75,000 euro a month and we are loosing a lot of money every month since we cant sell anything. We are also looking for a new bank who works with online pharmacys.

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First of all, check your contracts. I don't think they used the US company to sign the contract with you. Then you need a local lawyer to start restoring money. VISA won't help you in it.

The contract was signed on their behalf with a company based at the Channel Islands outside England. Should i contact a lawyer in that destination and do you now how thr process is working and what is the chances to get back the stolen money. As i understand this is a offshore destination and it is maybe difficult to reach the real owners who probably is Universal again.

Anyone who van help us to regain our funds we will give a good share, I mean we are talking about 100 - 150,000 USD

If you have your processing history and you are not engaged in any High Risk business, then it should be a very easy for you to find a processor which want to do business with you. I mean with that volume you should be able to go directly to a bank in Scandinavian. You can try PBS International they are located in Denmark (I am too) so it is easy for you to establish a contact to them.

I think it is almost impossible to get the money if you have signed the contract with the offshore company. I'm 100% sure that owners are fake and their bank account has few bucks to arrest.