Hi,

I am writting this as it seems like ResellerClub doesn´t want to help, or is blaming my credit card provider (in this case, PayPal).

Everytime I fill my account with money, I get DEDUCTED A FEE of 2.2% from RESELLERCLUB.

Now, I understand this. So If I want to fill my account with $100, I will get charged $100 to my credit card - and added $98.2 to my ResellerClub Account.

Now, this has happened three times now.

I add $150 to my account:

- AUTHORIZATION RESELLERCLUB.COM $2.24
- FINAL SETTLEMENT $151.50 RESELLERCLUB.COM

But when I added $150, they deducted 2.2% from my $150, leaving me with: $146.7 for my account total.

Why is ResellerClub CHARGING MORE than what I asked them $150???

Why are they blaming my CC when it´s not, it is a batch transaction for $151.50 not $150. From THEM, not my CC.

Anybody else experiencing this? If unsure, check your bank statements...

Resellerclub clearly state this on thier site when you add funds

# For every VISA / Master Card Payment our system will deduct a 2.2% processing fee. The Charge appearing on your Credit Card Statement would display "ResellerClub.com"
# For every Amex / Discover Payment our system will deduct a fee of 30 cents plus 1.9% - 2.9% (depending on your issuing bank) per transaction.

I guess because of their pricing they cannot afford to absorb the credit card processing costs whilst still maintaining a profit

It's in their page, you have to pay processing charges, pay them with wire transfer and you'll save money ;-)

I think the OP understands the fee. If I understand him correctly, he is saying that he made a $150.00 deposit to his account and understands he will net $146.70 after fees. What he does not understand is he is billed 151.50 for this transaction, and then nets the $146.70 to his account.

I think the OP understands the fee. If I understand him correctly, he is saying that he made a $150.00 deposit to his account and understands he will net $146.70 after fees. What he does not understand is he is billed 151.50 for this transaction, and then nets the $146.70 to his account.

This is correct! :agree:

Resellerclub clearly state this on thier site when you add funds



I guess because of their pricing they cannot afford to absorb the credit card processing costs whilst still maintaining a profit


I am no expert on merchant accounts or paypal accounts, but I am pretty sure they are not allowed to pass that cost on to customers like that.

I am no expert on merchant accounts or paypal accounts, but I am pretty sure they are not allowed to pass that cost on to customers like that.

It's not a sale, it's a funds addition, they are allowed to do it, like other registrars do

I am no expert on merchant accounts or paypal accounts, but I am pretty sure they are not allowed to pass that cost on to customers like that.

Without any applicable law or term in any applicable agreement saying the service
or product provider isn't allowed to pass any costs to their end-users, they've all
the rights in the world to do what they want.

The important thing is to be aware, then decide whether you're willing to pay the
price or not.

why about calling them by phone .

i have tested but no response ...

is a greate company , and a strange company .

I am no expert on merchant accounts or paypal accounts, but I am pretty sure they are not allowed to pass that cost on to customers like that.

I am using their Merchant account, this discussion is not about the fees they charge, BUT THAT THEY ARE CHARGING MORE THAN WHAT I AUTHORIZED THEM TO.

And the beuty of it, is that they don´t even refund it back, and say it´s my banks problem.

I am using their Merchant account, this discussion is not about the fees they charge, BUT THAT THEY ARE CHARGING MORE THAN WHAT I AUTHORIZED THEM TO.

And the beuty of it, is that they don´t even refund it back, and say it´s my banks problem.

if it is a bank taxe it will be billed out of the some ,

150$ reseller club
1.5$ taxe for the transaction n°XXXXXXX

this is the bank statement . if not they have gotet more than what you have autorize .

if it is a bank taxe it will be billed out of the some ,

150$ reseller club
1.5$ taxe for the transaction n°XXXXXXX

this is the bank statement . if not they have gotet more than what you have autorize .

Well, in the past I never experienced this... If I wanted to add $100 to my account, I would get charged $100.

As of late, this kind of crap is happening getting charged extra $1 or something. Screenshot attached.

How it was BEFORE (should be the same), and how it is NOW (charging me more than what I want).

It seems some kind of 1% charge added

My bank charges me 1% for international payments involving currency exchange, maybe your bank does the same

is your bank a USD acount?

If not the addition could be because of exchange rates changing from when you purchased and when the bank processed it.

is your bank a USD acount?

If not the addition could be because of exchange rates changing from when you purchased and when the bank processed it.

Yeah, it's an US CC. US Bank, and US Currency being charged. I don't see a problem there :confused: