Did anyone else get spam from hostechsupport.com advertising their services? We got hit with emails to 3 role accounts and frankly I cba dealing with a company that uses that sort of tactics

Bit of a old thread but I was just searching through for more information on this company. After we got spammed yesterday.

I hate spam and spammers. This company got us at our sales and admin accounts :mad:

hostech................... come here ....... spam me info@nnxhoa.com . Thank you. lol :D

Bit of a old thread but I was just searching through for more information on this company. After we got spammed yesterday.

I hate spam and spammers. This company got us at our sales and admin accounts :mad:

Give abuse@wiredtree.com an email as I've already complained once

Thanks for that Rus.

We appolozise to all those who say that we are spamming, But spamming is proved when you get repeated email to your same specific account and we are not at all doing that.That is just an introductory email sent to all of you for the services we provide.

Once again sorry for the inconvenience faced.If you have any more queries do fee free to contact us on support@hostechsupport.com

Regards,
Natasha Dugen

We got the email twice to multiple roll accounts (Support sales and billing)

Dont you have unsubcribtion link so that if any users dont want to get your offers can cut them down? SPAmming in clear terms is not known to many people and those how know use it to max with any boundries.

It is possible, I dont disagree and do once again apolozise for this.I assure,you will not get any emails hence forth.

We got the email twice to multiple roll accounts (Support sales and billing)

Good idea Sir, Will ask our development team to work on that.

Dont you have unsubcribtion link so that if any users dont want to get your offers can cut them down? SPAmming in clear terms is not known to many people and those how know use it to max with any boundries.

Hey hostechsupport, dont take it personal :) It was just an suggestion.

Not a problem at all Dhamendraji, We always try to improve ourselves with suggestions from client end :)
Hey hostechsupport, dont take it personal :) It was just an suggestion.

We did not sign up to any of hostechs services. So why did we receive the emails?

A unsubscription link would be silly considering we never signed up for anything :)

That is just an introductory email sent to all of you for the services we provide.

Regardless of what you're sending, it's still unsolicited email since no one asked for you to send it in the first place.

From the book of WHT rules:

"If you SPAM our members in any manner, your account will be disabled. Do not contact anyone to suggest your product or service who is not explicitly expecting you to contact them. If you gleaned information from anywhere other than the advertising forums and use that to contact someone and present an offer, it's SPAM."

We appolozise to all those who say that we are spamming, But spamming is proved when you get repeated email to your same specific account and we are not at all doing that.That is just an introductory email sent to all of you for the services we provide.

Once again sorry for the inconvenience faced.If you have any more queries do fee free to contact us on support@hostechsupport.com

Regards,
Natasha Dugen


Spamming is when you send commercial email to someone who hasn't asked for it. We didn't ask for it. You're spamming. Stop it.

--Tina

We appolozise to all those who say that we are spamming, But spamming is proved when you get repeated email to your same specific account and we are not at all doing that.
Spamming is also contacting people without their consent. Unsolicited.

We are not using WHT as to get the source of contact.Also send us your email address to which email was sent, We will make sure that you dont get any of our offers henceforth.

Regardless of what you're sending, it's still unsolicited email since no one asked for you to send it in the first place.

From the book of WHT rules:

"If you SPAM our members in any manner, your account will be disabled. Do not contact anyone to suggest your product or service who is not explicitly expecting you to contact them. If you gleaned information from anywhere other than the advertising forums and use that to contact someone and present an offer, it's SPAM."

We are not using WHT as to get the source of contact.Also send us your email address to which email was sent, We will make sure that you dont get any of our offers henceforth.


Why should WE go out of our way to make sure you don't spam us again???? Obviously, you're using a dirty list in which to send out your unwanted commercial solicitations. STOP IT.

If you're not using WHT to get your contacts, what ARE you using?!? Its sure one heck of coincidence that we're all here complaining about your dirty list.

In other words, immediately discontinue using your dirty list and build a clean one from scratch. Spam me again and I'll report it to every list known to man.

--Tina

<edit> I don't mind a newbie emerchant not quite understanding the rules of spamming, but blatantly trying to get away with something and acting surprised when you get called out on it REALLY annoys the crap outta me. </edit>

We cant help you if you were asking for free services for a month,As we dont offer that, Regardless you can post whatever you want,surely that will not spoil our rapo with our exsisting clients as they know what quality service we provide.

Why should WE go out of our way to make sure you don't spam us again???? Obviously, you're using a dirty list in which to send out your unwanted commercial solicitations. STOP IT.

If you're not using WHT to get your contacts, what ARE you using?!? Its sure one heck of coincidence that we're all here complaining about your dirty list.

In other words, immediately discontinue using your dirty list and build a clean one from scratch. Spam me again and I'll report it to every list known to man.

--Tina

<edit> I don't mind a newbie emerchant not quite understanding the rules of spamming, but blatantly trying to get away with something and acting surprised when you get called out on it REALLY annoys the crap outta me. </edit>

We cant help you if you were asking for free services for a month,As we dont offer that


WHAT?!?!? What the heck are you talking about?

--Tina

They spammed us as well. Spammers are disgusting and should be banned from anywhere they take refuge.

We never signed up to be spammed, SPAM = UCE / Unsolicited Commercial Email.

STOP SPAMMING!

SPAM

Abuse ticket filed against your ISP. Stop spamming.

Received: from host.hostechsupport.com ([207.96.33.68]) by mx01..net with Microsoft SMTPSVC(6.0.3790.3959);
Mon, 14 May 2007 22:26:53 +0300
Received: from [220.227.213.163] (helo=comp1)
by host.hostechsupport.com with esmtpa (Exim 4.66)
(envelope-from <sales@hostechsupport.com>)
id 1HngDX-0007IE-JT
for info@.com; Tue, 15 May 2007 00:58:25 +0530
Message-ID: <002c01c7965e$09dbcb00$0100a8c0@comp1>
From: "Sales-hostechsupport" <sales@hostechsupport.com>
To: <info@.com>
Subject: Searching Reliable Sales & Technical Support?
Date: Tue, 15 May 2007 00:58:20 +0530
MIME-Version: 1.0
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boundary="----=_NextPart_000_0029_01C7968C.218C5020"
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X-AntiAbuse: Primary Hostname - host.hostechsupport.com
X-AntiAbuse: Original Domain - .com
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain - hostechsupport.com
X-Source:
X-Source-Args:
X-Source-Dir:
Return-Path: sales@hostechsupport.com
X-OriginalArrivalTime: 14 May 2007 19:26:54.0015 (UTC) FILETIME=[D43B9CF0:01C7965D]





Hello ,

“A Solution for All Your Technical Problems”
"We'll spam you if you post your mail on WHT"





# whois 220.227.213.163
[Querying whois.apnic.net]
[whois.apnic.net]
% [whois.apnic.net node-1]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html

inetnum: 220.224.0.0 - 220.227.255.255
netname: RelianceInfocomm
descr: Reliance Infocom Ltd
country: IN
admin-c: BN96-AP
tech-c: SC1210-AP
tech-c: CL1307-AP
status: ALLOCATED PORTABLE
notify: Antiabuse.support@Relianceinfo.com
mnt-by: APNIC-HM
mnt-lower: MAINT-IN-SN
changed: hm-changed@apnic.net 20040301
changed: hm-changed@apnic.net 20060208
changed: hm-changed@apnic.net 20060404
source: APNIC

route: 220.227.213.0/24
descr: Reliance Infocomm Ltd
origin: AS18101
mnt-by: MAINT-IN-SN
changed: ip.nnoc@relianceinfo.com 20060715
source: APNIC
country: IN

person: B Nagaraj
nic-hdl: BN96-AP
remarks: Send spam & abuse Reports
remarks: include detailed information & time
remarks: to antiabuse.support@relianceada.com
e-mail: ricip.admin@relianceada.com
address: Reliance Communication Ventures Ltd,
address: 2CA 13 , D Block , 2nd Floor,
address: Dhirubai Ambani Knowledge City,
address: Thane Belapur Road, KoparKhairne,
address: Navi Mumbai - 400710 , INDIA.
phone: +91-22-30383796
fax-no: +91-22-30383899
country: IN
changed: ricip.admin@relianceada.com 20061107
mnt-by: MAINT-IN-SN
source: APNIC

person: Shankha Chaudhuri
nic-hdl: SC1210-AP
remarks: Send spam & abuse Reports
remarks: include detailed information & time
remarks: to antiabuse.support@relianceada.com
e-mail: ricip.admin@relianceada.com
address: Reliance Communication Ventures Ltd,
address: 2W14 , DB 17 , D Block , 2nd Floor,
address: Dhirubai Ambani Knowledge City,
address: Thane Belapur Road, KoparKhairne,
address: Navi Mumbai - 400710 , INDIA.
phone: +91-22-30383936
fax-no: +91-22-30383899
country: IN
changed: ricip.admin@relianceada.com 20060613
mnt-by: MAINT-IN-SN
source: APNIC

person: Cavin Lobo
nic-hdl: CL1307-AP
remarks: Send spam & abuse Reports
remarks: include detailed information & time
remarks: to antiabuse.support@relianceada.com
e-mail: ricip.admin@relianceada.com
address: Reliance Communication Ventures Ltd,
address: 3W24, Block-D,
address: DAKC, Kopar khairne,
address: Navi Mumbai 400 709
phone: +91-22-30383851
fax-no: +91-22-30383899
country: IN
changed: ricip.admin@relianceada.com 20060613
mnt-by: MAINT-IN-SN
source: APNIC

Please edit your post to remove the content of his spam. You're just giving him free advertisement.

--Tina

>> Please edit your post to remove the content of his spam. You're just giving him free advertisement.

This was a major setback for them.

Respected Sir,

Please correct your post which you have made yourself at your end just to target us:

"Hello ,

“A Solution for All Your Technical Problems”
"We'll spam you if you post your mail on WHT""

Shoud be as follows :

"Hello ,

“A Solution for All Your Technical Problems”
"We'll spam you if you post your (should be OUR) mail on WHT"



>> Abuse ticket filed against your ISP. Stop spamming.

Received: from host.hostechsupport.com ([207.96.33.68]) by mx01..net with Microsoft SMTPSVC(6.0.3790.3959);
Mon, 14 May 2007 22:26:53 +0300
Received: from [220.227.213.163] (helo=comp1)
by host.hostechsupport.com with esmtpa (Exim 4.66)
(envelope-from <sales@hostechsupport.com>)
id 1HngDX-0007IE-JT
for info@.com; Tue, 15 May 2007 00:58:25 +0530
Message-ID: <002c01c7965e$09dbcb00$0100a8c0@comp1>
From: "Sales-hostechsupport" <sales@hostechsupport.com>
To: <info@.com>
Subject: Searching Reliable Sales & Technical Support?
Date: Tue, 15 May 2007 00:58:20 +0530
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0029_01C7968C.218C5020"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
X-PopBeforeSMTPSenders: sales@hostechsupport.com
X-Antivirus-Scanner: Scanned clean by ClamAV
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - host.hostechsupport.com
X-AntiAbuse: Original Domain - .com
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain - hostechsupport.com
X-Source:
X-Source-Args:
X-Source-Dir:
Return-Path: sales@hostechsupport.com
X-OriginalArrivalTime: 14 May 2007 19:26:54.0015 (UTC) FILETIME=[D43B9CF0:01C7965D]





Hello ,

“A Solution for All Your Technical Problems”
"We'll spam you if you post your mail on WHT"
.

You harvested addresses from WHT
Then you spammed

It's cut and dry

I hope your business succeeds however you'll need to change your advertising tactics fast. You could be a great bunch of guys & gals, but if you're spamming you'll aggravate a lot of people which will result in things like what you're facing now in this thread.

Good luck & don't spam again. Spam = bad.

Yes Sir we will surely think on your suggestion and try to reduce this sort of advertising.Although this is the first complaint launched by the propective clients about us on WHT and we will make sure that this thing does not happen again.

Regards,
Natasha

You harvested addresses from WHT
Then you spammed

It's cut and dry

I hope your business succeeds however you'll need to change your advertising tactics fast. You could be a great bunch of guys & gals, but if you're spamming you'll aggravate a lot of people which will result in things like what you're facing now in this thread.

Good luck & don't spam again. Spam = bad.

Yes Sir we will surely think on your suggestion and try to reduce this sort of advertising.
How about you stop altogether?

Oh and it isn't the first complaint, we have also had a complaint at the helpdesk.

Yes Sir we will surely think on your suggestion and try to reduce this sort of advertising.Although this is the first complaint launched by the propective clients about us on WHT and we will make sure that this thing does not happen again.

Regards,
Natasha

You are spamming, period. Stop. It's that simple. No explanations are needed from you.

Unless someone inquires about your services then your SPAMMING.

I hope your host shuts you down, spammers are horrible and you doing that reflects on your company.

Am I the only one who finds this unbelieveable?

This isn't advertising it's SPAM. I have a sent a abuse email too with the headers from your emails.

Take our emails (and others who you have harvested off WHT) off your list now. I am not interested in your services and never will be now. Strange you don't seem to be able to apologise.

Matt

I take unsolicited advertising as a spam. Perhaps, you should stop doing it all before someone takes you into court.

I take unsolicited advertising as a spam. Perhaps, you should stop doing it all before someone takes you into court.


Anyone who would take someone like this to court is an idiot.

--Tina

We've also been getting spam from these guys. I don't mind you sending a single email to us inquiring if we want your services but sending it to every email address you can find is not acceptable.

Wow, and I thought I was the only one who got spammed by them about 3 days back ...

I think hostechsupport has finally got a free publicity here - not a good one.

Marty

We've been spammed a few times by these guys too. The next one gets reported to every spam blacklist I know of.

Why does he still have an account here?

You are spamming, ONE EMAIL IS SPAM IF IT IS UNSOLICITED. Not only that you sent the same message to 3 addresses of ours including our abuse address which automatically opens tickets and pages technicians. That means 5+ people then got SMS messages to their phones so yea you are spamming people.

Not only is it an unethical way to get business, but it is against SPAM laws and against WHM rules.

How about you stop altogether?

Oh and it isn't the first complaint, we have also had a complaint at the helpdesk.
Sounds like they are a repeat offender of WHT Rules.
Wouldn't that rate disabling their WHT account?

Sounds like they are a repeat offender of WHT Rules.
Wouldn't that rate disabling their WHT account?


That's what I was thinking.

--Tina

That's what I was thinking.

--Tina

I third the nomination, should we vote. :)

Although I am not a fan of spam either I just thought it would be nice to clarify the rules behing spam:
These rules are copy and pasted right of FCC.gov and are the spam rules. Also, sounds like what they over looked is the "opt out" or unsubscribe link.

The FTC’s rules require:

Identification – Unsolicited commercial e-mail sent to non-wireless accounts must be clearly identified as a solicitation or advertisement for products or services.

Offering a Way to Reject Future Messages – Commercial e-mail senders must provide easily-accessible, legitimate ways for recipients to reject future messages from that sender.

Return Address – All commercial e-mail, and e-mail considered transactional and relationship messages (about existing transactions), must contain legitimate return e-mail addresses, as well as the sender’s postal address.

Subject Lines – Commercial e-mail senders must use subject lines that are accurate. Using misleading or bogus subject lines to trick readers into opening messages is prohibited.

The FTC’s rules

Which is a US govt office, correct? Does the US govern the internet now? ;)

Seriously, FTC can label spam however they wish. What matters is what WHT rules say and what the spammers' hosts label as spam.

--Tina

Although I am not a fan of spam either I just thought it would be nice to clarify the rules behing spam:
These rules are copy and pasted right of FCC.gov and are the spam rules. Also, sounds like what they over looked is the "opt out" or unsubscribe link.

The FTC’s rules require:

Identification – Unsolicited commercial e-mail sent to non-wireless accounts must be clearly identified as a solicitation or advertisement for products or services.

Offering a Way to Reject Future Messages – Commercial e-mail senders must provide easily-accessible, legitimate ways for recipients to reject future messages from that sender.

Return Address – All commercial e-mail, and e-mail considered transactional and relationship messages (about existing transactions), must contain legitimate return e-mail addresses, as well as the sender’s postal address.

Subject Lines – Commercial e-mail senders must use subject lines that are accurate. Using misleading or bogus subject lines to trick readers into opening messages is prohibited.


They are sending unsolicited emails to members of WHT where they are getting their list from. That is SPAM pure and simple even by the definition of the FTC.

I assume there is no "unsubscribe" option from the "spams" that he sent. Also no disclaimer saying "you are receiving this because you are a member of WHT and we have opted you to subscribe to our spam list using every e-mail address that you have". spam spam spam. a spam.

now i'm "spamming" the thread.

How does one actually harvest email addresses from a forum? Does disabling the following make it not possible?

From time to time, the administrators may want to send you email notices.

If you do not want to receive these notices, disable this option.

You can allow other members to send you email messages.
Receive Email from Other Members

By the way stuff like this is better put in the "Lounge" IMO, more people read it.

How does one actually harvest email addresses from a forum? Does disabling the following make it not possible?
From the examples I have seen, these haven't been sent via forum email options.

That may be true and from a Legal standpoint, I can see where having a copy of Spam sent using the WHT eMail options would be a good thing. In a real World situation though, being as there are thousands of Members and potential eMail addresses, I would think one would use a script / program to either: download all Member related Web pages or just grab the available eMail addresses listed. Then use their own script and resources to send out the Spam.

That way, not only is it faster, it's also easy to say they didn't harvest the eMail address(s) from WHT. ;)


I have not yet received any of the specific Spam mentioned but that could be because I'm near the end of the Members list.

Which is a US govt office, correct? Does the US govern the internet now? ;)

Well in a way.. YES. That is why in the U.S. you can get heavy fines for not following the rules listed above. :spamsign:
I am not saying what they did is right and obviously if they are running around the forum collecting emails that is not what WHT or the member would want.

Well in a way.. YES. That is why in the U.S. you can get heavy fines for not following the rules listed above.


LOCATION: Flat No.5,
Landmark Building,
Model Colony Chowk,
College Road,
Nashik - 422009
Maharashtra, INDIA.

I take unsolicited advertising as a spam.
Yep. That's exactly what it is.

We sell help desk software and we were recently spammed (this week) by a small-time help desk software company. Ah, the irony of it all.

My guess is that, if they are using spam to sell their product, they do not understand their potential customer base at all. I imagine spam might work for porn and viagra.... might... but it is certainly not conducive to a reputable business that wishes to have a polished image in their industry.

LOCATION: Flat No.5,
Landmark Building,
Model Colony Chowk,
College Road,
Nashik - 422009
Maharashtra, INDIA.


This address is for what? sorry if i missed any posted requesting this address :)

This address is for what? sorry if i missed any posted requesting this address :)

I'm only guessing... Tina was implying that the spammer might get away for his "activities" as he's not in US... but if his server is in the state, we can get his account suspended - just report the abuse to the provider... again, i'm only speculating...

Marty

I'm only guessing... Tina was implying that the spammer might get away for his "activities" as he's not in US... but if his server is in the state, we can get his account suspended - just report the abuse to the provider... again, i'm only speculating...

Marty

Basically, just pointing out that US laws have no bearing on this issue since they're not in the US.

It *really* bugs me anyone tries to define spam as what the US govt defines it as. Its up to the individual host to enforce their spam policies and definitions of such. Besides, the US govt isn't going to do anything about some small potatoes tech support guy got overzealous and sent out 1000 spams to WHTers.

I've had spammers try to tell me that I couldn't terminate their account because they followed the US govt guidelines. I want people to understand that the US govt isn't the end-all/be-all definer of what is and isn't spam. If you break MY rules, on MY servers, I'm gonna ToS your butt. ;)

--Tina

well said Tina, I'm 100% on board with the same plan. If someone is planning to compromise the other clients on the server with their crap. gone.

It *really* bugs me anyone tries to define spam as what the US govt defines it as.

Unless their host does something about it then the only action you could take (if a US company) is legal action. That is the reason I pointed out the US govt laws.

Unless their host does something about it then the only action you could take (if a US company) is legal action. That is the reason I pointed out the US govt laws.

Nobody is going to take legal action because someone spammed them. That's just plain silly. ;)

--Tina

<please remove post>
I had a clever response but I am just going to let it go ;-)

<please remove post>
I had a clever response but I am just going to let it go ;-)

I saw your post before you edited, saying that people are sued for spamming all the time. They're not. Companies or individuals who make a living spamming and do it on a MASSIVE scale have been hit. Also, those cases are very few and far between.

But, again, we're not talking about Joe Smith suing some guy because he sent him a "We do tech support, hire us!" email. That would be just plain silly (again). ;)

--Tina

I think we should have centeralited database where we can collect all SPAMMERS email ids and websites and all server guys should block them at server level itself. I know its really painfull and almost not possible but give a thought.

I think we should have centeralited database where we can collect all SPAMMERS email ids and websites

Hard core spammers don't have email addresses or websites. ;)

What you propose is already being done with the various RBLs that exist (spamcop, spamhaus, etc.).

--Tina