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View Full Version : truth behind registerfly problems


aqi32
02-16-2007, 05:05 AM
got an email from registerflies.com about the reason registerfly is in a mess at the moment, i'm sure they won't mind me sharing it



Registerfly On the Fly

So who is Registerfly? Are your names safe? How would you like to know the real deal? During a phone conversation between an undisclosed contact and employee of Registerfly, it seems as though the truth is surfacing and it's filtering in from the employees of Registerfly.
Registerfly Partners Feud

There were two original partners in Registerfly. One was Kevin Medina who now lives in Miami Beach and the other was John Naruszewicz.

The two partners began to disagree with how the company was being managed. This disagreement led to the attempt from one partner to remove the other. However, the partner that maintained control over the registry with all the passwords and data, refused to release any of this information to the partner. Therefore, everyone in the company is blocked out of accessing the registry or any of the data.
Kevin Medina - The CEO on the Run

Kevin Medina, CEO is the partner they have been trying to remove that has contributed to the fall of the company. While John is trying to force Kevin Medina out of the company, Kevin uses his ability to hack into the system at Registerfly and has made changes that have paralyzed the company altogether. All of this is being done under the nose of ICANN.

Although many of the employees of Registerfly would like to help you out, they are unable to assist due to the hacking being performed by Kevin Medina out of his multi-million dollar condo in Miami Beach. The reason the Registerfly customers aren't getting any assistance is because the customer support team is locked out of the backend management functionalities of their Registry by the CEO who is trying to sabotage the company.

"This has been going on since Monday! The company cannot control its
systems. Even worse, the support rep indicated that they fear the
alienated partner is trying to hack and destroy the domain registration
databases. It is an incredible situation. Infighting at a domain
registry jeopardizing over two million domain names and preventing
customers from even being able to make minor changes to the domains they
own." - undisclosed source

This is a case of a greedy CEO that says if I can't have it, then no one can... and ICANN still turns their back on this shoddy registrar they have accredited.

It's been a long and rough road to get domain names out of Registerfly and into a safe Registrar. During the battle many of our domain names have been lost or hijacked by the CEO of Registerfly who has set up operations in India and other countries to cover up the domain thefts and try to hide the trail of fraudulent activity. There's not much that can be done when the Registerfly infrastructure is being constantly threatened by the former CEO Kevin Medina.
What about ICANN?

Internet Corporation for Assigned Names and Numbers, the internationally organized non-profit corporation is responsible for the top level domain name management system and accredits registrars with ICANN accreditation. This organization is funded by the people, for the people and they've not issued reprimand in the case of Registerfly. Registerfly may be a guilty party in what's going on but ICANN is the governing body allowing this to continue.

Mike Zupke of ICANN states this:

"I am very familiar with the many websites and web-forums that have sprung up over time regarding shoddy and inadequate service provided by RegisterFly. I am also familiar with the types of specific complaints ICANN receive regarding this registrar / reseller." - Mike Zupke

"If you have a specific complaint about Registerfly, I would encourage you first to perform a whois search (either at www.internic.net or elsewhere) to determine whether Registerfly is the registrar of record or whether they registered the name in their capacity as a reseller for eNom, Inc. If eNom is the registrar, you should then contact them for resolution of the issue.

You can find their contact information at www.internic.net (click

Registrars). If the name is registered through Registerfly as the registrar

of record, please contact Glenn Stansbury, VP of Operations for Registerfly

at glenn@registerfly.com or by phone at +1 973 909 4169. This is his direct

dial line at the Rfly office. Although Glenn asked ICANN to provide his

contact details to assist customers in resolving complaints, if you find he

is not responsive or not helpful, I would strongly encourage you to consider

retaining legal counsel to determine what rights you may have with regard to

Registerfly's actions or inactions. In addition, you might consider filing

a complaint with the New Jersey Attorney General (where Rfly does business)

and the US FTC (and the appropriate law enforcement agency if you feel there

has been a violation of criminal law). Links:

http://www.nj.gov/oag/ca/comp.htm

https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01"

What Next?

Who knows. One thing for certain, Registerfly is in turmoil and ICANN knows about and doesn't care about the problems you and I are having. Check out the ICANN blog of the Ombudsman. My responses haven't shown up in the comments so you may want to give it a shot. The chances that ICANN will listen are very slim but it doesn't hurt to try. ICANN can only hide for so long.
Contact the CEO and ask Him

Kindly enough, one of the Registerfly Employees offered some additional contact information if you'd like to send a letter to the CEO expressing your concerns about what he is doing to this company. And included a direct support phone number if your issue demands prompt attention.

Kevin Medina - CEO of Registerfly

450 Alton Road
Apt. #4002
Miami Beach, FL 33139

Direct Support Phone Number: 973-650-9379

We'd also like to thank the DN Journal for posting our story on their site: http://www.dnjournal.com/lowdown.htm

Gamik
02-16-2007, 05:31 AM
got an email from registerflies.com about the reason registerfly is in a mess at the moment, i'm sure they won't mind me sharing it

The "truth" is something strange... You quote from an e-mail to you from Registerflies. There is a page on the registerflies.com site with the same title:

http://registerflies.com/registerfly-the-real-deal-not-safe.html

HOWEVER, this piece paints Kevin Medina as the good guy who is trying to PREVENT the sabotage rather than cause it:

"...it's been said that Kevin Medina has been working diligently (hands on) with people to correct bad situations. It's also been said that there are people within the company that are making changes to problems that are fixed and unfixing them... literally, sabotaging the company."

Again, HOWEVER, the comments on that page below the article make one believe that they are responding to an article that paints him as the bag guy (as portrayed in the e-mail to you). The first comment starts:

"Couldn't a good tech block out Kevin?..."

Could it be that Registerflies.com changed the article in question and turned Kevin from the bad guy into the good guy? Why would they?

FWIW, I had an interaction with him many years ago re. some technical settings for my domains with RF, and he did come across as very helpful and technically knowledgable. AFAIK, he is the programming brains behind RF.

Curiouser and curiouser...

billardent
02-16-2007, 05:43 AM
That's outageous! What' sthe purpose of blocking the data??? It will enevitably lead to suits against the company and registerfly bankruptcy.

stub
02-16-2007, 08:33 AM
Interesting. 2 opposing takes from basically the same information. I wonder which one is closer to the truth.

ChiTown
02-16-2007, 12:23 PM
Ahhhh yes, something else to start the day!!

aqi32
02-16-2007, 12:48 PM
I hadn't read the other "version", peculiar.

However, up until i read that email i was under the impression that other than being somewhat problematic the only problem at the moment was enom closing their reseller account, i had no idea that registerfly was in such turmoil behind the scenes!! the whois being blank and not being able to edit anything i put down to trickiness because of the enom thing!

aqi32
02-16-2007, 12:57 PM
a comment on registerflies by a registerfly employee


Well I have read some of the most recently posted comments and totally false stories of what actually is occurring at Registerfly.com.
I am currently an employee with Registerfly.com, who will remain anonymous at this time.
Please note, we have been experiencing some issues that have caused many setbacks for our loyal customers. I guarantee you that we, the employees are aware and concerned. There has been a major power struggle between the key individuals in the company, namely Kevin Medina and John Naruszewicz.
It is correct this company was started by these 2 individuals. Beginning with John handling all customer related issues by himself around the clock and Kevin handling most of the interface and technical aspects of the registrar.
Currently, John Is still with the company, and is the official ,which we employees answer to. John is officially the CEO of Registerfly.com and he is working extremely hard to get the company back to a high level of respectablity and customer satisfaction.
As an employee, I have seen employees come and go , due to reasons ,which were totally unprofessional ,nor work related. Kevin Medina, attempted to play a role as a silent DICtator, as he would order employees to be terminated for reasons, such as simply not liking that particular person.
We would go through supervisor after supervisor, and there wasn't any sign of stability for Registerfly.
The attitude of disconcern toward all of our customer's issues was definitely a reflection of Kevin Medina.
This attitude was also displayed toward his employees.
Since the recent power struggle has taken place, the truth about who was /is the real problem, with Registerfly came to surface.
Kevin's one and only priority was/is strictly financial gain and not to supply customers and employees with a postive work enviroment and an excellent service provided. Many things have come to our attention , which have left many in shock, from the actions displayed by Kevin Medina. Please note that my opinions are based on nothing but the actual events and experiences, witnessed with my own two eyes and ears.John is currently in charge and Glenn Stansbury is still with the company,as well.
It is their primary focus, of reestablishing the credibility and proper standards, as that of what was once the world's fastest growing registrar.
The employees, which remain ,and management ,will sacrifice our time and energy to clear all the wrong information and dark cloud hanging over Registerfly.com, due to Kevin Medina's constant lying and lack of respect for his the employees and customers.
After reading , the most recent blog entry, many, if not all the facts were nowhere near the truth.
All accounts, which were frozen ,were frozen, due to illegal actions taken involving accounts solely in John's name.
Many purchases were made in an illegal fashion , which were not company related and all for personal use. These charges include, 6,000 dollars for a liposuction procedure.
More than 10,000 monthly for rent fees applied to a penthouse in Miami, Florida.
The most shocking, being more than 10,000 for the services of a male escort!!!!
All current employees , have seen the legal documentation , regarding these illegal charges.
For all who will read this posting , it will be completely up to you to use your best judgement to decide , which side of the story is more accurate.
Feel free to post comments and questions regarding recently TERMINATED Kevin Medina.

Barney Grundlefurrrrrrrrrrrrrrrrr
I see a Pulitzer in my future

solidar
02-16-2007, 01:07 PM
I would think most of these are lies. I called office and they say John and Glenn are no longer in company. I think john is the one post because he mad and make up lies. I wish they get act together and soon

Gamik
02-16-2007, 09:00 PM
Interesting. 2 opposing takes from basically the same information. I wonder which one is closer to the truth.

Such a flip-flop in such a short time seriously erodes the credibility or the judgement capabilities of the admin of registerflies.com, at least in my eyes.

stub
02-16-2007, 09:30 PM
well, all I know is that I wouldn't like to be in the same position as those guys over at registerflies. The stress might well cloud their judgement from time-to-time, but I believe they have genuine grievances.

revelationdesign
02-16-2007, 09:58 PM
I *really* hope those involved in this fraud get thrown in jail.

They certainly won't need to spend $10,000 on male escorts. That will be free.

Gamik
02-16-2007, 11:37 PM
well, all I know is that I wouldn't like to be in the same position as those guys over at registerflies. The stress might well cloud their judgement from time-to-time, but I believe they have genuine grievances.

I agree with you 100%. Registerflies.com is doing registerfly customers and would-be-customers a great service.

Henceforth, however, I will view their reporting of RF's internal affairs a little more skeptically.

I am just waiting to transfer my last domain out of RF and then will myself contribute some info to registerflies.

zoobie
02-17-2007, 06:02 AM
They certainly won't need to spend $10,000 on male escorts. That will be free.

:roll2: :popcorn:

Right Hosting
02-17-2007, 07:34 PM
Transfers out are still working at least

Gamik
02-17-2007, 08:06 PM
Transfers out are still working at least

Not for many. I have a friend who has four domains there he wants to transfer out. For one of them, he can see the EPP but cannot unlock the domain. The other three are unlocked but he cannot get the EPP.