I try my best to contact you
no one is gonna reply my ticket for over 10 days
and now, your support system was down
but I have a screen shot of my support ticket
if you are responsive, you should send me an email about my case, right??
I havent got any method to contact you so I post here
hope you can see and handle my case, thanks.

if you need my screen shot as if you have lost all support ticket,
you can tell me

Did you try sending him a PM here?

--Tina

Their support systems are working fine:

http://www.support.inverthost.com/