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View Full Version : Node Hosting


Nova
07-01-2002, 04:55 PM
Nodehosting,
( http://www.nodehosting.com )

They mislead customers i am a former employee for the company after not recieving payment and being ran around by the owner Frank Arena i quit as of today i would like to clear the misleading statements nodehosting has lead many to belive
Does Node have a Oc-43 ?
No. even though Frank Arena uses that to lure clients he doesnt he has a T1 via QWEST
Does Node have good servers?
Node does have quality brand servers but they have so many sites on them they perform just as if someone was running Apache of a cable modem.
Does Node have downtime?
Node has about 45% uptime due to server crashes and pipeline trouble.
Would you reccomend node?
even when i was working there i didnt reccomend people after seeing several customers frauded when the company continued charging clients after the cancelled service.
Did node design there site?
no. a former employee did and he still hasnt got paid for the design.
Does node have a good team of staff?
well geez now that i am gone i dont know what they will do since the turned to me for the easiest things they cant even install software .


This Post Is Made As A Warning To Customers Considering Nodehosting There Are Many Good Hosts But Nodehosting Isnt One Of Them This Statement Is Made Under The Freedom Of Speach Act and The EFF Internet and Business Movement Act.

Syphon
07-01-2002, 05:15 PM
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eddy2099
07-01-2002, 05:22 PM
I just hate being scammed over and over again. I am pretty dissatisfied with their service and had requested for cancellation on several occasions last month but have yet gotten any resolution in regards to this. I think they are delibrately avoiding that. My account is not worth a lot of money and probably doesn't quite cause a dent in their pocket cancelling it.

After reading this post, I decided to contact 2checkout directly to mediate the situation. I hope I get better luck there.

It is really sad that the company has to resort to this to survive. I know Frank has personal problems but the non-response for over 3 weeks is really too much. :mad: :mad: :mad: :mad: :mad:

Nova
07-01-2002, 05:29 PM
Well i have been working for frank for half a year doing most of the tech support and helping his customers he has promised the past staff and me to pay us he never did he works parttime at walmart to pay for his T1 and then does all this he threatened to sue me if i ever went live with the info do i care if he has the cash to sue me he has the cash to pay me and all the other staff he promised to and pay off his debts plus i dont think he would have much of a leg to stand on in court.

Khaless
07-01-2002, 05:34 PM
Yeah, i have used them, and im fairly dissapointed with their service, i belive there are better webhosts some where out there, and this is certainly one i wont be returning too.

Hamm3r
07-01-2002, 06:42 PM
well node is very much all talk and no show the owner used to hire new ppl one day and the moment he got board with them he would fire them with out us knowing and replace its not realy worth my time dealing with them :angry:

Skie
07-01-2002, 07:09 PM
ah, great.... good times ahead for me. i went with them because of positive comments about them from people on this site.. doesn't seem to be the case any longer.

JTM22
07-01-2002, 08:23 PM
This Statement Is Made Under The Freedom Of Speach Act and The EFF Internet and Business Movement Act.

As a former employee of Nodehosting I can say first hand what happend. Frank told us all that we would be getting in with a company on the way to the top, he promised pay, and in some cases free dedicated servers. None of this happend.

Recently his son has had medical problems making it hard for frank to be at home, to do server maintanance, tech. support and all other misc. things. The day I quit there was 57 un anaswered help tickets, many requesting cancellation of service.

Most evenings most staff were busy looking into problems with the servers with 100% network downtime/failure due to poor server maintanance, poor data center conditions, poor DNS hookups, and the load on every server causing network outages. I reccomend a diffrent host, anyone but this company. Many of the plans are fraudgelent ploys to get money with no service.

NodeHost
07-01-2002, 08:48 PM
Funny, all the people except for 2 on this post are all friends of Nova's - of which he was a remote administrator. Nova never once seen or dealt with the NOC, nor ever seen the servers contained therin.

A majority of this post is posted in slander. Yes we have had issues of late, but not to the extent that these people are leading to. What I do in my free time while starting up a comany is my business, and I am sure alot of the 1 to 2 year ISP's have people involved that work part time jobs in the process.

The reasons for this post that Ben (Nova) made are numerous, but come down to one thing, him and his friends are pissed because he got fired for attempting to steal clients to start thier own ISP, and we shut off his server hosting netwarsonline due to the contract we had with him. So yes, we provided everything that we stated we would to him in return for services, although his is truthful when he said he did not get a paycheck. He did get a fully dedicated server on a dedicated T-1 to himself, that is the fact there because he used all of a T-1 to himself for the online game.

Regardless, this post (even if stated "made under protection") is slander and NodeHosting will take actions on such. You are free to state what you want, but when it is slander (or untruthful) it becomes damaging and that is unlawful no matter what you state. This will be the only reply made by NodeHosting as we are taking it to legal after this post to be sorted there.

Syphon
07-01-2002, 08:56 PM
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Chicken
07-01-2002, 09:13 PM
Originally posted by NodeHost
The reasons for this post that Ben (Nova) made are numerous, but come down to one thing, him and his friends are pissed because he got fired for attempting to steal clients to start thier own ISP, and we shut off his server hosting netwarsonline due to the contract we had with him.
Off topic but...

And here I thought Ben did the right thing and pulled Marty's site on his t.e.r.r.a.h.o.p and other site but was it just that the server was pulled? I hope that site won't reappear again?

Marts
07-01-2002, 09:24 PM
So do I

Thanks for your help chicken

Syphon
07-01-2002, 09:31 PM
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eddy2099
07-01-2002, 09:32 PM
I contacted Frank directly and he granted me the termination and at the same time gave me a one month refund. Thanks. Hopefully everything was just a misunderstanding.

Choppy
07-01-2002, 09:34 PM
CHicken your a great man..

I would never recommend you to KFC!

Nova
07-01-2002, 09:52 PM
Frank,
what NOC of you mean you apartment that you run the 8 servers out of not the 51 that you state you owned or the OC-43 that powers them oops i am sorry QWEST doesnt even offer such bandwidth within your area lol also i hope you dont ever have perl problems i would kill myself laughing when u go searching for someone to install perl or anyother software because you cant do it and friends heck Hamm3r i dislike , khaless is a programmer and slander no slander is when statements are false but no statements are false these statements are true and invoke with the freedom of speech this is america learn the rules !

ljprevo
07-01-2002, 10:00 PM
This is turning into a pretty good soap opera :D

Is all this going down because someone ripped a site?

NodeHost
07-01-2002, 10:03 PM
First off, it is not in a apartment - we are located in the Historic Ice House building in Downtown Kansas City, Missouri.

Second off, we have more than 8 servers, but no, not 51. The exact number is never released to anyone but NOC staff for security reasons, as was stated to you in the beginning.

Third, Qwest has a OC-192 (experimental) and multiple OC-48's going through Kansas City within 300 yards of our building. Better check your network maps prior to making statements against them.

Point being, you are not making any sence with what you are stating. I outlined this one just to show my point of what I am saying and to show that your statements are not holding water. For fredom of speech and me trying to impead it, I run a Internet company with various sites of nature, that is the most bogus statement I have ever heard. The truth is, say what you want on your BELIEFS, when you are going to accuse a company or person of something that can damage or cause irrepubale harm to or upon them, your rights stop and thiers start. You have made accusations that are faulse with no basis or no grounds except for anger, and with no proof to back them up and none availabile as I can rebutale against every statement you make with fact and the physical evidence to back it up.

To all WHT visitors and members, I am sorry about this thread, and that it is taking your time to read on a ex-employee that is trying to attact us. Please forgive us for falling victim to this and posting back, but we feel that if they are going to make accusations, we should at least provide all visitors and members with our side of the story.

RRolfe
07-01-2002, 10:04 PM
no its all going down because someone got fired/quit and is upset.

ljprevo
07-01-2002, 10:19 PM
Ok so who ripped the site?

The one that was used for T e r r a h o p s.com?

Marts
07-01-2002, 10:21 PM
t e r r a *** ripped hostheadquarters.com site

Most issue are solved now and legal action has started. What fun for me and my team!

Syphon
07-01-2002, 10:22 PM
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ljprevo
07-01-2002, 10:28 PM
Originally posted by Marts
t e r r a *** ripped hostheadquarters.com site

Most issue are solved now and legal action has started. What fun for me and my team!

I know that.

Sounds like Ben/Nova? is the mastermind behind this ripped site,

Just my opinion, might be wrong.

Ben gets mad, quit/fired, starts T errahops<?> ripps your site to do it, in IM blames Frank?

I'm lost.

frank, fill us in on this ripped site.

Skie
07-01-2002, 10:29 PM
Status

The status of your server is listed below. Turn the monitoring service on or off by using the button below.

Server
Address http://www.sparked.net/phpinfo.php

Status OK

Uptime 94.64%

For 3 hours, 45 mins

Next Test 18 mins



History

The last 10 changes in status for this server are listed below.

Date Time Description Duration

07.01.2002 16:29 No reply 1 hour, 6 mins
07.01.2002 12:40 DNS lookup failed 15 mins
06.30.2002 12:01 No reply 3 hours, 51 mins
06.29.2002 12:50 Timeout 1 hour, 6 mins
06.26.2002 00:03 Connection refused 1 hour, 6 mins

the current status is actually down, the server hasn't tested recently enough for that though.... when i get home i intend to back up my site & cancel service.

for the record, the first 2 months i was with them they were great- they got SQL Server set up, all the domains went fine, email was fine, a few small issues but nothing big at all. then stuff started to slide, and slide, and slide, i guess due to Frank's son.

I don't want to take part in this argument, because theres no way that I can know what the truth is. The only thing I do know is for whatever reason, I've had more downtime this month than I've ever had with any host, and thats not acceptable for me.

Skie

Chicken
07-01-2002, 10:40 PM
Originally posted by Syphon
BTW Chicken your friend should have done the research to find that those servers were not owned by ******** but owned by nodehsoting by looking up more invermation. Not saying antyhing bad about yoru firend but it would have been a pretty good idea.
Syphon, I'm not sure what your post has to do with anything. I don't recall ever stating that Ben owned the servers (I think you misunderstood something?), and the point (for James also) was that the site was removed at the same time the server was pulled (in other words, there was the strong possibility that the sitw wasn't actually 'removed'). My concern was that the site would resurface again, not who owns the server (???).

Syphon
07-01-2002, 10:41 PM
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Syphon
07-01-2002, 10:43 PM
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ADEhost
07-01-2002, 11:05 PM
I find it foolish of the host ( nodehost ) not to have employees sign non-disclosure agreements. He could have prevented this entire thing.

Mike

Haze
07-01-2002, 11:34 PM
Originally posted by ADEhost
I find it foolish of the host ( nodehost ) not to have employees sign non-disclosure agreements. He could have prevented this entire thing.

Mike

Im sure they could get thier moms and dads to sign it for them, but I don't think it would stop the minors from doing anything at all.

Marts
07-01-2002, 11:38 PM
Ok this is ALL GETTING BEYOND A JOKE

Lets just drop both issues.

hostheadquarters.com rip is not longer up legal action happening

And this node hosting issue is no better

Let drop them!!??

NodeHost
07-01-2002, 11:53 PM
Complete Joke I would say....

I will say this, I took them on because of a solid (at the time) relationship that was built and they came to us asking how to get into the industry. This will no longer happen in the future, and we will stick with our admins located here in KC, and not hire remote admins for any reason.

Non-disclosures and Non-competes are now a policy at Node, along with several new policies to prevent this from happening again.

To Skie: I will have you a new server built tonight by my night crew, and have you a new IP to move to in the morning. I will email you this information, then update DNS once you are updated. I had one bad NT server on the network for whatever reason, and while I was out nothing there got corrected or moved on. This one server effects about 20 customers that are not happy campers like yourself. This one server is also the root of alot of issues that we are seeing pop up in the boards. I am moving on this and taking action while we speak.

To all others, for the website rip - I had no knowledge of that prior to bringing down the server. The server was taken down for other reasons, and I just learned of it today. I also checked with my staff, and no one was aware of it prior to today. I am very sorry on this matter to all involved as if we would of been aware of it, we would of taken the site into suspend until things would of been worked out. That is copyright violation, and we take that very seriously.

Marts: If you need any information on this, please let me know. I still have the contents in tact if need be I believe. I have not looked at his server yet to see if it was corrected prior to take down.

Syphon
07-02-2002, 12:06 AM
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Chicken
07-02-2002, 12:33 AM
Just to make sure there's no misunderstanding, the site thing was off topic, nothing to do with Frank or Nodehost. In the other thread (about the site rip) it was said that the site was taken down and I was just noting that it possibly wasn't actually taken down, rather this server was pulled for other reasons, which as a side effect, killed the site. Sorry to drag the issue into thsi thread (my bad).

Just want to be clear so Frank (and everyone knows)...

-and with that, any reason to keep this open? I can't see any, but email if you think otherwise...