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View Full Version : Registerfly: renewal related problem


extras
02-03-2007, 11:02 AM
Recently, I renewed some domains I have at registerfly.
And I'm having a few problems.

As they became ICANN accredited registrer, when we renew domains,
they transfer the domain from ENOM to themselves.
While this seems to work without excessive delay, sometime they just transfer the domain without renewing...
I've sent out a ticket and I'm still waiting.

Another problem is more annoying, and I switched DNS from registerfly's own DNS to the one of web host.

Somehow, registerfly is including the dns from enom? in addition to their own dns in the whois setup, and that additional DNS doesn't carry the zone file for the domain.
So, it fails to resolve one out of four requests.
I guess this one is caused by the bug of their control panel software.

Anyone renewing domain at registerfly may want to check if the DNS servers have been changed and check if all DNS listed are actually carrying your domain info on it.
It's easy to check with using "whois" and "dig" command.

>whois example.com

If whois shows these four DNS:
dns1.registerfly.com
dns2.registerfly.com
dns3.registerfly.com
dns4.nameservices.com

>dig @dns1.registerfly.com example.com
>dig @dns2.registerfly.com example.com
>dig @dns3.registerfly.com example.com
>dig @dns4.nameservices.com example.com

If all of them know the domain, it's OK.
But after the renewal/transfer (maybe after a few days), the last DNS may stop resolving your domain.

Maybe this is an isolated case for them, though.


PS.

They also dropped wild card subdomain entry from the DNS setup.
I found out because the domain name with www stopped to work.

Although I have ben satisfied with their cheap services (with their problems),
I'm thinking about transfering to another registrer.
When they were using ENOM's name server, I didn't have these problems.
I kenw their control panel is written in PHP and it's buggy and slow, and I could live with that.
But I don't like to see the same level of operations for name servers and DNS management.

layer0
02-03-2007, 11:21 AM
I kenw their control panel is written in PHP and it's buggy and slow, and I could live with that.
Are you trying to imply that all PHP applications are "buggy and slow"?

extras
02-03-2007, 11:54 AM
Are you trying to imply that all PHP applications are "buggy and slow"?
I'm talking about Registerfly's services, in this thread. And I think it's evident.

extras
02-05-2007, 10:34 PM
This probelm can be more serious than I first thought.

I checked all domains recently renewed at registerfly, and most of them are showing this problem.

Any person who renewed domain(s) at registerfly may want to check if the list of DNS includes the one from name-services.com.
If so, the domain may well be failing to resolve often.

I put a ticket and waiting for the reply.

You can use the whois and DNS tools from dnsstuff.com (or any other places)
http://www.dnsstuff.com/

leonardos
02-06-2007, 06:30 AM
registerFly site is very very slow, but I think they offer a good service considering the low prices... Sometime you got a problem and solving it is not so simply with their support.
I had few problems with them too:rolleyes:

detz
02-06-2007, 10:41 AM
see thread.
http://www.webhostingtalk.com/showthread.php?t=582073

extras
02-11-2007, 01:59 PM
Updates: I sent a ticket, and they fixed the situation within 24 hours or so, in their side.
But due to the propagation, the problem lasted longer.

I've been using Registerfly for some years, and they definitely offer a lot for the price.
I often buy domain at less than $2, and it comes with lots of features.

But their site has been buggy. The older version often failed.
The new version is a little better. But it's still buggy.
And I don't feel like letting them play with some of my domains, anymore.

When Enom was doing things for them, it was okey.
Now, registerfly is trying to do it by themselves, but with programmers who have been writing these PHP code...
I just don't feel comfortable with the quality of the scripts.

So, I'll start using DNS of other company like DnsMadeEasy and possibly moving out the domain, as well.

ChiTown
02-12-2007, 04:47 AM
Log in and change the NS1. & NS2. to where you want them to go.
DELETE NS3 & NS4 as you don't need them or want them there..