I am a current reseller of Host Department LLC comapny (2 years now).

They have excellent reseller packages with excellent prices, but the last year was horrible with respect to lots of downtime in their servers.

Does nay one know a similar company with similar packages and pricing?

Thanks for all who respond!

Horrible things are very possible to happen precisely because of the packages and pricing on offer. You can dream of a provider who'll provide you fantastic hosting with the same specs and prices.

Yes, I am learning it the hard way. I read this on BBB:

Host Department LLC
hostdepartment dot com
501 Silverside Road Suite 105
Wilmington, DE 19809

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

File Open Date: 06/09/04
Phone Number: 866-887-4678
Web Site Address: hostdepartment dot com
Membership Status: This company is not a BBB member
Type of Business: Internet-Web Hosting

CUSTOMER EXPERIENCE

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). Two requests for basic information have been sent to this company but to date the Bureau has received no reply.

Complaints against this business concern Advertising Issues, Billing or Collection Issues, Product Issues, Refund or Exchange Issues and Service Issues.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

The Bureau processed a total of 16 complaints about this company since the firm's BBB file was opened in June of 2004. Of the total 16 complaints since the firm's BBB file was opened in June of 2004, 7 of those were closed in the last 12 months.

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Please, anyone, I need urgently a hosting provider where I can design my own packages and price them using private label and based on windows 2003 servers.

Thnaks.

Looking for that features at that prices = looking for troubles.

You should rise your budget or lower your needs if you want a reliable host.

There are a few reviews on these forums, take a look here: http://webhostingtalk.com/search.php?searchid=1976555

im with them and to tell u the truth they lag like hell, im not sayin this because my forum is overloaded and lags but by the amount of times i've logged into the control panel, it isn't too plesent sittin around all day waitin for it to load. they've got quick excellent live support though. but i'd say stay away becase all their servers are shared with one another which i predict for the lag.

I'ld say stay away from any host that offers unlimited space and bandwith

im with them and to tell u the truth they lag like hell, im not sayin this because my forum is overloaded and lags but by the amount of times i've logged into the control panel, it isn't too plesent sittin around all day waitin for it to load. they've got quick excellent live support though. but i'd say stay away becase all their servers are shared with one another which i predict for the lag.

Definitely, keep well away from servers that have too many websites on the same computer. If you're waiting for a response from the server and you're not getting any within few seconds then I suggest you make a move and look elsewehere because the the time that you accumulate in terms of waiting for the server to come back can add to quite an ammount by the end of the day. If you have wasted 30 minutes per day - multiply that ammount with your hourly rate you would get from working for someone then my friend that is exactly how much you are loosing.

Go with hosting that has been around and which are highly recommended by others - I hear hostgator is good if you're in the US.

I always look for servers/hosting with good response to where I am and ping times and the number of hops from different location from around the internet.

Cheers!

I m currently use their shared hosting since last month and i m going to move another host. Their %99.9 uptime is only a history! Well their server never down but walks like a turtle! Mysql server is teribble.. Dns server is always down.. So keep away from them if you dont want to lose your clients.