blacknight
06-30-2002, 06:40 AM
Am I going crazy or has the hostcharge.com site disappeared again???
 | View Full Version : hostcharge down / Hostcharge.com unreachable? sbhmike 06-30-2002, 06:58 AM Anyone any ideas why hostcharge is down ,i emailed asher but i guess their mail is down too ,this is the 3rd day Magnet Eye 06-30-2002, 07:58 AM They are STILL down? I tried them yesterday and the site wasn't working...to think just when they had a chances to grab a bunch of new clients from all the unhappy 2checkout clients!!! fools! time for a new merchant service i guess... -matt Aussie Bob 06-30-2002, 08:04 AM There's another thread around here somewhere about this very subject. JamRover 06-30-2002, 08:39 AM I think hostcharge may be upgrading their systems....someone from the company said they were a few days ago. I'm not sure. a:\ 06-30-2002, 12:12 PM Another similar thread you might be interested in. http://www.webhostingtalk.com/showthread.php?s=&threadid=58001 <<MOD NOTE: Merged into this thread>> blacknight 06-30-2002, 01:39 PM I just got an email from Asher assuring me that it would be back up again soon. I haven't tested it, but I would presume that the order processing backend is still functioning as its on a different domain, but I might be wrong sbhmike 06-30-2002, 02:51 PM yes the orders still work ,glad to hear asher has emailed someone he hasn`t replied to me yet Servstra-Sales 06-30-2002, 09:51 PM I believe their MCC has still been operational during the time the hostcharge.com site has been down. So I guess whilst it may not be reassuring to any potential new clients, their existing clients can continue their business as usual knowing that the MCC has better redundancy than the hostcharge.com site. Magnet Eye 06-30-2002, 10:06 PM All that is fine, but don't you think that they should have a level of professionalism and have some kind of message at the very least as to why the site is down? Personally, I see no excuse. I don't understand how people take their sites down and say that they have a "new site" coming soon, etc.. Just leave the old site up until the new one is finished! Not too hard to figure out! -just a thought- Servstra-Sales 06-30-2002, 10:17 PM Magnet Eye, I totally agree with what you are saying. Just removing their web site totally and not telling anyone why, well that certainly does not instill confidence in their potential clients, regardless of whether the merchant control panel was still online or not. Asher S 06-30-2002, 11:29 PM About the downtime: It was entirely caused by us shifting to hsphere on the server. We then realized that hsphere is no good for us and moved back to cpanel. the nameserver propagation times were basically the cause of the downtime. As you can see hostcharge is back alive and a second server has been setup incase the primary site goes down. And yes about the mcc, thats 100% acurate, our mcc will never go down regardless of our main website. All the best, Asher JamRover 07-01-2002, 06:02 AM I was going to sign up with 2checkout....but business has picked up so I'm going with HostCharge. :D Magnet Eye 07-01-2002, 07:54 AM Well, I am trying to get to their site, and it is NOT up! Interesting! Hope they get their sh*t together! - best of luck hostcharge! - JamRover 07-01-2002, 09:32 AM wait...does HostCharge require you have business checking account? blacknight 07-01-2002, 10:04 AM Originally posted by JamRover wait...does HostCharge require you have business checking account? No. They offer a number of different alternatives depending on the type/size etc., of your business JamRover 07-01-2002, 10:13 AM okay thanks - im still investigating the company. i want to make sure i make a sound decision. |