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View Full Version : Whmcs


PH-Kev
01-15-2007, 08:47 AM
Hi All,

I ask for no flaming in this thread.. as all others turn out.

I was recently looking for a new billing system due to problems with CE, i seen that MB came out with Modernbill v5... and.... heres my gripe.

Why release a software that IS NOT TO BE USED IN PRODUCTION ENVIRONMENTS... yet charge you a license fee for it...and even if you did attempt to use it in a production enviroment... the program fails at so many stages its impossible to commend the modernbill coders anymore.... it was THE billing software... now? its just released a muddled mess.

Now, i checked out WHMCS and its brill, no faults, no complaints, no, "how do i do this" without submitting a simple ticket and getting an email back from the program developer himself, willing to login and fix it for you, or reading a well thought out manual.

The problem i have is... WHMCS is the new "bad boy on the streets", its the program everyone wants... but... will it go the same road as WHMAP? will it be defeated by its own success?

After seeing some horrible horrible criticisms from modernbill staff on their own forums like "i cant reproduce... must be your fault" [FACT!] im hope that WHMCS is actually the answer we have been looking for, for a very very long time.... but does anyone think it will stay that way?

SB-Steve
01-15-2007, 09:40 AM
it seems your site is already using WHMCS.

soooooo, what are you asking again here?

Or better yet, should you be asking matt of WHMCS anyway?

nimasdj
01-15-2007, 09:50 AM
it seems your site is already using WHMCS.
soooooo, what are you asking again here?
Or better yet, should you be asking matt of WHMCS anyway?

Hades.... Just allow him to say what he wants. Give anyone the liberty to talk.
May be he wants to share his experiences with us or may be he is asking for sure, if he has a bit doubts.
Here is not a good place to ask others: "why are you telling this or that?" :D

PH-Kev
01-15-2007, 09:51 AM
Hades.... look at the posting mate.

Im saying... whmcs is the new script everyone seems to want to use.

Will it be the overcome by its own success? will it become the bloatware that is modernbill.

Will support slow to a halt... will it die a horrible death?

I am only asking for users speculations, since it is pretty new, and veterans in the hosting industry have probably seen countless scripts rise and fall...

Does this one have the credibility to succeed?

nimasdj
01-15-2007, 09:52 AM
prontohost,

may you share your experiences with CE and let us know what was your problem with it?

IH-Rameen
01-15-2007, 09:54 AM
Hades.... look at the posting mate.

Im saying... whmcs is the new script everyone seems to want to use.

Will it be the overcome by its own success? will it become the bloatware that is modernbill.

Will support slow to a halt... will it die a horrible death?

I am only asking for users speculations, since it is pretty new, and veterans in the hosting industry have probably seen countless scripts rise and fall...

Does this one have the credibility to succeed?


Only time will tell....

PH-Kev
01-15-2007, 09:56 AM
prontohost,

may you share your experiences with CE and let us know what was your problem with it?

Having to login every day to press the generate invoices button. nuff said,

nimasdj
01-15-2007, 10:02 AM
I've never used CE before, so it does not have a cron script to auto generate invoices! :eek:

PH-Kev
01-15-2007, 10:04 AM
as far as im aware it was always "login and press generate invoices", this may have changed now that they have updated their version nearly 5 times in 3 months

nimasdj
01-15-2007, 10:04 AM
Hades.... look at the posting mate.

Im saying... whmcs is the new script everyone seems to want to use.

Will it be the overcome by its own success? will it become the bloatware that is modernbill.

Will support slow to a halt... will it die a horrible death?

I am only asking for users speculations, since it is pretty new, and veterans in the hosting industry have probably seen countless scripts rise and fall...

Does this one have the credibility to succeed?

Since it became very popular in a very short time, it appears it has a very nice and good fortune and future.

AH-Tina
01-15-2007, 11:18 AM
There's no way to predict the future. My impression is that Matt created the WHMCS software simply because MB lacks in so many ways (including support). Hopefully, he's planned for long-term growth and success. We'll continue to use WHMCS as long as we get the great support we've seen from him so far.

--Tina

MACscr
01-15-2007, 03:33 PM
There's no way to predict the future. My impression is that Matt created the WHMCS software simply because MB lacks in so many ways (including support). Hopefully, he's planned for long-term growth and success. We'll continue to use WHMCS as long as we get the great support we've seen from him so far.

--Tina


Exactly. I have no idea how the OP thinks we can predict the future. Since it cant be done, all this thread is going to do is just become another opinion based thread, just like the other numerous whmcs post. Why do we need another separate one?

SB-Steve
01-15-2007, 05:32 PM
Hades.... look at the posting mate.

Im saying... whmcs is the new script everyone seems to want to use.

Will it be the overcome by its own success? will it become the bloatware that is modernbill.

Will support slow to a halt... will it die a horrible death?

I am only asking for users speculations, since it is pretty new, and veterans in the hosting industry have probably seen countless scripts rise and fall...

Does this one have the credibility to succeed?

Ahhh, thanks that cleared it up.

Well for me its hard to say, i mean as far as it getting bloated it likes this.......I think its perfect as is i dont want to see it change much either.

However there will always be people asking it do this and to do that and matt will most likely add these features for them in future versions, because well thats what a good company will do.

Overtime i think it will get much bigger as far as features go. I don't think too many features are what make modernbill hard, its the bugs and the bad GUI. I do think modernbill is a bit hard to get around and has alot of options of not too many.

Adding features slowly and making sure they work 100% before you release the version will make a huge difference as well as keeping the WHMCS admin as clean and easy to use as it is now.

But i think this is what you mean anyway right? When you say will it be overcome buy its own success your worried about it getting a bit too big to handle itself, to many not fully functioning features, bugs and more.

So i think yes its 100% POSSIBLE this can happen. Its just a matter of balancing what "everyone" wants. There are always going to people telling him to change it and do this and do that. Matt also has to pay attention to those that bought it for what it is and not what it could be.

PH-Kev
01-15-2007, 05:49 PM
You are absolutely right in most of what i posted. By falling on its own success, i mean... will they start to bloat the software with every little bit and bob everyone needs, will they become so popular they can no longer handle support?

WHMCS has a brilliant model, Matt has definately done his homework... and as for version 3, its released when its ready......

Now, modernbill... not to keep digging at it...but has v5 been released now and fix later? seems that way.

WHMap... took them a YEAR AND A HALF to release their new version!

Im just hoping for some sort of billing software that wont flush itself down the pan, and would like to know, if anyone has any doubts about WHMcs??

SB-Steve
01-15-2007, 05:53 PM
You are absolutely right in most of what i posted. By falling on its own success, i mean... will they start to bloat the software with every little bit and bob everyone needs, will they become so popular they can no longer handle support?

WHMCS has a brilliant model, Matt has definately done his homework... and as for version 3, its released when its ready......

Now, modernbill... not to keep digging at it...but has v5 been released now and fix later? seems that way.

WHMap... took them a YEAR AND A HALF to release their new version!

Im just hoping for some sort of billing software that wont flush itself down the pan, and would like to know, if anyone has any doubts about WHMcs??

In that regard i have to say sorry i dont have the answer.

in fact i share your same fears. I have never been so happy with a billing system yet and of coarse i fear they will ruin it by trying to make it "better" .

We shall see................worst answer, but the only answer.

suprastan
01-15-2007, 06:04 PM
Im using WHMCS, seems like a good product, and am very happy.

KNL-BSW
01-15-2007, 08:00 PM
I won't comment on the speculations but I will say that if you are going to put down a product that others will disagree with your view, then claim to not allow anyone to post comments about it is wrong.

If you post an opinion on an open forums you should expect and be open to other peoples views.

And FYI, many people are using MB 5 in production environments and they do not say to not use it in a production environment.

MACscr
01-15-2007, 08:18 PM
In that regard i have to say sorry i dont have the answer.

in fact i share your same fears. I have never been so happy with a billing system yet and of coarse i fear they will ruin it by trying to make it "better" .

We shall see................worst answer, but the only answer.

A system is only considered bloated if they force you to use the options and code them incorrectly. More Features != Bloated

Modernbill does not suck because its bloated, it sucks because its buggy, very poor user interface, and just plain bad design in general. Its feature selection is actually quite nice though. But overall, i still prefer WHMCS because of how easy it is to use.

PH-Kev
01-15-2007, 09:13 PM
I knew larry would have to have a say... which is why i asked for no flaming lol


Larry... for once.. just admit that MB5, even though they released it for license and download... is S#!t

I mean... did those guys do the tiniest wee bit of beta testing on that hulk of a product?

Im glad i switched... and.. with whmcs... i have no need to move to their v3... not now.. not later... the features it provides at the moment are sufficient enough for now thanks...

The thing is... what DID mb try to achieve with MB5?? because its the same buggy code... with some patchy API... with some horrible loading times.... all that for a billing system... with its own simple support system, yet they more or less PUSH you to integrate Kayako as well!.... nice.....

My fear is that if Matt is constantly "listening" to the feature requests, we are going to end up with another monster like MB... ugh