If this belongs in another forum please move. I took my best guess :)

Any suggestions on a preferred web-based project manager? I'm looking for something along the lines of SugarCRM, but for doing project management. Not for web hosting but for IT related work. For example if a customer wants me to implement a new in-house file server and network, it would be nice to be able to attach email conversations, files, etc.

So something along the lines of a CRM, but for technical folks instead. My employer is going to buy ConnectWise probably in the future, but I'd like something before then.

Moved to the correct forum based on what you are asking.

dotProject?

I like the products from 37signals, Basecamp is nice for this.
http://www.37signals.com/

Or if you need opensource,
http://www.activecollab.com/

This one looks promising : http://www.openpsa.org/

All great suggestions. DotProject looks the closest to what I needed, but I plan to try out the others anyway. Thanks folks!