Web Hosting Talk







View Full Version : Newbie with a few questions....


freew
06-27-2002, 12:41 PM
*****EDIT: I MEANT TO POST THIS IN THE RESELLERS FORUM *******

Sven
06-27-2002, 01:28 PM
What happens if someone goes of their limit - for example say I have someone get up with 1gb transfer for their plan and they go over that - will their site just be blocked or will the company I am reselling for charge me for the extra badnwidth and then I will need to try to collect from those that I sold to?


Depends on the reseller package you go with. Most I have seen will mail you and let you know that X user has gone over his bandwidth by X mbs.

Who do you recommend? I want to sart small and grow. I'd like to find someone with a good start plan that I can easily expand over time.

Unbiased mode: www.donhost.co.uk
Biased mode: www.wicked-hosting.com / www.qwerf.com

How do you handle support questions? I know a decent amt about hosting but I am also no expert in php, cgi, etc. So if someone buys a plan from me and sends some question about getting a script to work & I don't have a clue how to help them, what should I do?

All you need to know about IS hosting. IF someone asks a question on php and you can help, then do so. But remember you are a host, your not expected to know everything about every scripting launguage. Politely reply saying "Sorry we do not support php questions, please see the php website www.php.net"

Hope this all helps

--
Sven
www.qwerf.com