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View Full Version : Looking for provider with the best customer service


DR4296
06-25-2002, 12:34 PM
Greetings All!

I have about 20 accounts with Your-Site.com.

I am starting to investigate other providers that offer reseller programs. My primary needs are as follows, in order of importance:

1) Has a high reputation for quality customer service
(Your-site.com HAD this until their owner/leader died.)

2) Has a quality control panel.
(Your-site only offers an email control panel and they just revised it, but mailing list management has been effectively "down" for almost a month now.)

3) Unix-based hosting, with Perl, PHP, MySQL and optional) ASP, all usually kept up-to-date.

4) Offers a reseller's program that enables one to be profitable.
(Yeah, I reckon I'm putting myself fourth in all of this, with my customers in first, second, and third places!)


My intent is to buy one site for myself and run it for a "trial period" and see how it goes. And then I intend to migrate sites over after that.

Any recommendations?

Thanks!

-= Dave =-

WebmastersHost
06-25-2002, 12:48 PM
eservers.biz (http://eservers.biz)

Choppy
06-25-2002, 06:31 PM
I dont think that eservers.biz offers this kind of hosting!

All i thought they did was servers? I could be wrong!

Good companies for your needs can be seen everywhere.

Good Luck

Kind regards

dialuphost
06-25-2002, 06:35 PM
try mchost.com,

I had a couple of clients that really like their service

Choppy
06-25-2002, 08:46 PM
Hay,

Dialuphost dont you guys offer Reseller accounts too?

Or are you reselling reseller accounts from someone else mentioned?

Kind regards

ECPY
06-25-2002, 09:59 PM
A lot of folks on here have said good things about support at www.voxtreme.com as well as www.splashhost.com

dialuphost
06-30-2002, 10:26 PM
Well Choppy yes and no. We are currently acquirring a reseller based company and will offer a private label reseller solution, but as of now we only offer reseller packages on wht on a space available basis.

Choppy
06-30-2002, 10:38 PM
Oh i see good on you on the acquisation!

Good luck,

Aussie Bob
07-01-2002, 12:31 AM
Originally posted by DR4296
Greetings All!

I have about 20 accounts with Your-Site.com.

I am starting to investigate other providers that offer reseller programs. My primary needs are as follows, in order of importance:

1) Has a high reputation for quality customer service
(Your-site.com HAD this until their owner/leader died.)

2) Has a quality control panel.
(Your-site only offers an email control panel and they just revised it, but mailing list management has been effectively "down" for almost a month now.)

3) Unix-based hosting, with Perl, PHP, MySQL and optional) ASP, all usually kept up-to-date.

4) Offers a reseller's program that enables one to be profitable.
(Yeah, I reckon I'm putting myself fourth in all of this, with my customers in first, second, and third places!)


My intent is to buy one site for myself and run it for a "trial period" and see how it goes. And then I intend to migrate sites over after that.

Any recommendations?

Thanks!

-= Dave =-
Check out http://mchost.com - http://splashhost.com - http://voxtreme.com or use the request forum if you like.

blah
07-01-2002, 12:54 AM
http://kualo.com is being mentioned a lot these days :) customer service is really really fast

vermon
07-01-2002, 01:01 AM
I just signed up with eryxma.com and am very pleased thus far best customer support I've seen in a long time and there is an automated account creation script for plesk

DR4296
07-01-2002, 04:54 AM
Thanks guys!

I ended up going with Voxtreme!

And I must say, I have never seen such fast response to support questions.... and on a Saturday too!

-= Dave =-