ohiocommonsense
12-13-2006, 05:13 PM
I actually have something NICE to say about a reseller hosting provider. (I know....shocking! a client posting their extreme satisfaction!):gthumb:
I bought a WHM reseller panel from LUMPY, aka Greg Lubbelinkhof, (because he seemed trustworthy and attentive here and on other forums )at one of his companies, either http://BudgetReseller.com or http://BudgetHost.ca
<I had to because of the NOTORIOUS problems with ACCUBURST.COM ASSERTIVEHOST.COM or whoever they are this week (and I am down again for over three days there with no response with 504 and 500 errors):angry: >
I got a complaint that a "mirror site" was down. I checked which company had my reseller account where sites were down as informtion was unfamiliar as my service was so good at http://BudgetReseller.com or http://BudgetHost.ca I did NOT recognize where the account was hosted.:blush:
In any event, I (or my helper) accidentally disregarded his notice to change IP for my custom DNS (which are free with him). (Yes....I admit it....I, the client screwed up! Oh, my gawd! I might get banned from this board [joke...joke...]
I sent in support request/complaint to good old reliable Lumpy at either http://BudgetReseller.com[/URL] or http://BudgetHost.ca
http://BudgetReseller.com or http://BudgetHost.ca .
Well I promptly received the reason for my downtime from BEN over athttp://BudgetReseller.com or http://BudgetHost.ca My custom DNS were pointing at the wrong IP....with the solution to point them to the correct IP (remember this was my own fault as I disregarded the email sent....)
I was here posting elsewhere and LUMPY from http://BudgetReseller.com or http://BudgetHost.ca PM'd me to tell me to redirect my DNS to proper IP, apologizing for what was my own fault.
I posted, went and corrected my negligence over at GODADDY, inserting the updated IP as given for my custom DNS (free with Lumpy) and all websites reappeared in a few MINUTES!
I was notified my sites were back up!
I was so impressed I sent the support email log to ACCUBURST who is the WORST run company I have ever seen hosting to demonstrate mature, fast, caring, comptent, concerned, efficient, prompt tech support as I received from Ben, Josh and Greg (aka LUMPY) at http://BudgetReseller.com or http://BudgetHost.caas I have not seen service any better than http://BudgetReseller.com or http://BudgetHost.ca reseller support in my life!
A girl could get very spoiled by these Canadians (Greg, Phil and Josh) over at http://BudgetReseller.com or http://BudgetHost.ca
A BIG THANK-YOU FOR SUPER GOOD (and FAST) TECH SUPPORT AND SERVICE FROM http://BudgetReseller.com or http://BudgetHost.ca
If you guys see this pat yourselves on the backs!
Genuinely SUPERIOR communication, service, reliability and the price was XCELLENT when I purchased it!:santa2: :clap:
Michelle
I bought a WHM reseller panel from LUMPY, aka Greg Lubbelinkhof, (because he seemed trustworthy and attentive here and on other forums )at one of his companies, either http://BudgetReseller.com or http://BudgetHost.ca
<I had to because of the NOTORIOUS problems with ACCUBURST.COM ASSERTIVEHOST.COM or whoever they are this week (and I am down again for over three days there with no response with 504 and 500 errors):angry: >
I got a complaint that a "mirror site" was down. I checked which company had my reseller account where sites were down as informtion was unfamiliar as my service was so good at http://BudgetReseller.com or http://BudgetHost.ca I did NOT recognize where the account was hosted.:blush:
In any event, I (or my helper) accidentally disregarded his notice to change IP for my custom DNS (which are free with him). (Yes....I admit it....I, the client screwed up! Oh, my gawd! I might get banned from this board [joke...joke...]
I sent in support request/complaint to good old reliable Lumpy at either http://BudgetReseller.com[/URL] or http://BudgetHost.ca
http://BudgetReseller.com or http://BudgetHost.ca .
Well I promptly received the reason for my downtime from BEN over athttp://BudgetReseller.com or http://BudgetHost.ca My custom DNS were pointing at the wrong IP....with the solution to point them to the correct IP (remember this was my own fault as I disregarded the email sent....)
I was here posting elsewhere and LUMPY from http://BudgetReseller.com or http://BudgetHost.ca PM'd me to tell me to redirect my DNS to proper IP, apologizing for what was my own fault.
I posted, went and corrected my negligence over at GODADDY, inserting the updated IP as given for my custom DNS (free with Lumpy) and all websites reappeared in a few MINUTES!
I was notified my sites were back up!
I was so impressed I sent the support email log to ACCUBURST who is the WORST run company I have ever seen hosting to demonstrate mature, fast, caring, comptent, concerned, efficient, prompt tech support as I received from Ben, Josh and Greg (aka LUMPY) at http://BudgetReseller.com or http://BudgetHost.caas I have not seen service any better than http://BudgetReseller.com or http://BudgetHost.ca reseller support in my life!
A girl could get very spoiled by these Canadians (Greg, Phil and Josh) over at http://BudgetReseller.com or http://BudgetHost.ca
A BIG THANK-YOU FOR SUPER GOOD (and FAST) TECH SUPPORT AND SERVICE FROM http://BudgetReseller.com or http://BudgetHost.ca
If you guys see this pat yourselves on the backs!
Genuinely SUPERIOR communication, service, reliability and the price was XCELLENT when I purchased it!:santa2: :clap:
Michelle
