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sXejackie
06-24-2002, 08:47 PM
Timmy is an *******... I swear

Preshi17 [6:59 PM]: hey dont charge me for hosting for july
PDSupports [6:59 PM]: why
PDSupports [6:59 PM]: of course I have to charge you
PDSupports [6:59 PM]: duh
Preshi17 [6:59 PM]: cause i'm going to another server
PDSupports [6:59 PM]: ahh why
PDSupports [6:59 PM]: going to cyber pixels be my guess
Preshi17 [6:59 PM]: cause my friend is on another server and she likes it alot
PDSupports [7:00 PM]: who is it
PDSupports [7:00 PM]: cyber pixels?
Preshi17 [7:00 PM]: and she can get her 404 page to work and everything
Preshi17 [7:00 PM]: no
PDSupports [7:00 PM]: well ours work if you know what you're doing
PDSupports [7:00 PM]: e-starr?
PDSupports [7:00 PM]: I could login yorus right now and get 404 to work within seconds
PDSupports [7:00 PM]: yes I can believe it or not
Preshi17 [7:00 PM]: but i;m not at home so i dont have the thing coded
PDSupports [7:01 PM]: who is it you moving to?
PDSupports [7:01 PM]: e-starr?
Preshi17 [7:01 PM]: no
PDSupports [7:02 PM]: number one you deleted the www folder
Preshi17 [7:02 PM]: i know
Preshi17 [7:02 PM]: i asked you about that
Preshi17 [7:02 PM]: and you did nothing
PDSupports [7:02 PM]: it is fine
PDSupports [7:02 PM]: and 404 works already
PDSupports [7:03 PM]: it brings up a blank page
Preshi17 [7:03 PM]: it doesnt work on my comp
PDSupports [7:03 PM]: what is the domain again
PDSupports [7:03 PM]: quiet something
Preshi17 [7:03 PM]:
quiet-misfortune
PDSupports [7:04 PM]: http://quiet-misfortune.net/test.htm
PDSupports [7:04 PM]: works fin
Preshi17 [7:04 PM]: it shows like the normal 404 page
PDSupports [7:04 PM]: a blank page on my end
Preshi17 [7:04 PM]: i'm already setting up an account
Preshi17 [7:04 PM]: so this is my last month
PDSupports [7:05 PM]: well
PDSupports [7:05 PM]: you're jumping ahead
PDSupports [7:05 PM]: you dont' even have control of the domain
Preshi17 [7:05 PM]: what?
PDSupports [7:05 PM]: no
PDSupports [7:05 PM]: you don't
PDSupports [7:06 PM]: we purchased the domain for you and have control of it. you don't.
Preshi17 [7:06 PM]: thats fine i'll just leave the domain name then
PDSupports [7:06 PM]: LOL
PDSupports [7:06 PM]: no
PDSupports [7:06 PM]: listen
PDSupports [7:06 PM]: I want work with you
PDSupports [7:06 PM]: but you don't need to get a smart ass attitude with me
Preshi17 [7:09 PM]: i dont have to stay with you
PDSupports [7:09 PM]: no you don't
PDSupports [7:09 PM]: i'm not forcing you
Preshi17 [7:09 PM]: and if you wont help me transfer the stuff then i'll just get a new name
Preshi17 [7:09 PM]: its not that hard
PDSupports [7:09 PM]: If you're happy with us why are you leaving?
Preshi17 [7:10 PM]: i'm not happy with you
PDSupports [7:10 PM]: why?
Preshi17 [7:10 PM]: thats why i'm leaving
PDSupports [7:10 PM]: what aren't you happy with you never bought this up any other time
Preshi17 [7:10 PM]: whenever i ask for help i never get any and you just act so superior to me cause you own the damned thing
Preshi17 [7:11 PM]: cause i didnt really care but now i found a better server that will help me
PDSupports [7:11 PM]: well everytime you have ask me for help I have GLADY helped you
PDSupports [7:11 PM]: I may have told you one moment but I helped you
Preshi17 [7:11 PM]: no
PDSupports [7:11 PM]: Yes I have
PDSupports [7:12 PM]: I know what I did and haven't
Preshi17 [7:12 PM]: i asked you numerous times to check someones mb for me and you never did
Preshi17 [7:12 PM]: and i asked you at least 2 times
PDSupports [7:12 PM]: yes I did
Preshi17 [7:12 PM]: no you didnt
Preshi17 [7:12 PM]: you never told me how much he used
PDSupports [7:12 PM]: that job isn't something we do regularly
PDSupports [7:12 PM]: and no host will do that hardly
Preshi17 [7:13 PM]: thats fine
PDSupports [7:13 PM]: Did you pay the setup fee I will have to look
Preshi17 [7:13 PM]: you could have just told me no
Preshi17 [7:13 PM]: no i didnt pay
Preshi17 [7:13 PM]: you waived it
PDSupports [7:13 PM]: You will have to pay it though before I will move you
Preshi17 [7:13 PM]: forget it
PDSupports [7:13 PM]: you will have to at least pay $10
PDSupports [7:14 PM]: no I"m not forgetting it
PDSupports [7:14 PM]: I don't want the damn domain
PDSupports [7:14 PM]: this is exactly why I don't like waiving it and you abusing that I did. Really you're.
PDSupports [7:15 PM]: it seems alot of times I waive it for someone then they stab me in the ass and laugh
Preshi17 [7:16 PM]: i'm not laughing
PDSupports [7:16 PM]: now you see why I dno't wave it.
PDSupports [7:16 PM]: waive
Preshi17 [7:16 PM]: i never even asked you to waive it
Preshi17 [7:16 PM]: you did it all on your own
PDSupports [7:16 PM]: I waived it for you and now you won't pay for the domain to move and going to leave me with nothing but the damn domain.
PDSupports [7:16 PM]: You actually ask me to
Preshi17 [7:16 PM]: no i didnt
PDSupports [7:16 PM]: You said is there ANYWAY you can waive it
Preshi17 [7:17 PM]: i never did
Preshi17 [7:17 PM]: i'm not poor
Preshi17 [7:17 PM]: i dont ask for stuff like that
PDSupports [7:17 PM]: just forget it.
PDSupports [7:17 PM]: now im ****ed with a domain taht I have no use for and I lost out money
PDSupports [7:17 PM]: and usually when I waive the setup you're binded to a 6 month contract to stay with us. Cause you get the domain free.
Preshi17 [7:18 PM]: i've been with you 6 months
Preshi17 [7:18 PM]: i signed up in december ands its june
PDSupports [7:18 PM]: well tell you what when the domain expires i'm not renewing it
Preshi17 [7:18 PM]: thats fine
PDSupports [7:18 PM]: you can if you want it
PDSupports [7:19 PM]: there is no more waiving setups for me No more. unless you pay a year in advanced. getting stabbed in the back and taken advantage of.
Preshi17 [7:19 PM]: i'm not taking advantage of you
Preshi17 [7:19 PM]: i'm just not happy
PDSupports [7:20 PM]: Well we're able to correct that problem
Preshi17 [7:20 PM]: i pay too much to not get help, thats why i'm moving
PDSupports [7:21 PM]: actually you don't hardly pay **** to compared to what most people charge with ****ty support
PDSupports [7:21 PM]: so don't go there
Preshi17 [7:21 PM]: i dont care what other people get
PDSupports [7:21 PM]: now what space you want to check while i'm in the box
Preshi17 [7:21 PM]: what are you talking about?
PDSupports [7:22 PM]: what directory do you want to check for space
Preshi17 [7:22 PM]: i'm confused
PDSupports [7:22 PM]: you said you wanted to check and see how much someone used
PDSupports [7:22 PM]: so how much
PDSupports [7:23 PM]: err
PDSupports [7:23 PM]: what directory
Preshi17 [7:23 PM]: no its fine
Preshi17 [7:23 PM]: he left already
Preshi17 [7:23 PM]: i only asked for that 2 weeks ago
PDSupports [7:23 PM]: well I apoglize
Preshi17 [7:25 PM]: i'm sorry for leaving you with my domain but i'm not happy
PDSupports [7:28 PM]: Well we can make you happy
Preshi17 [7:28 PM]: no i'm done
Preshi17 [7:28 PM]: i'm sorry
PDSupports [7:29 PM]: you can pay me $8.95 at least for the domain
Preshi17 [7:29 PM]: no
Preshi17 [7:30 PM]: i'm not paying for anything else
PDSupports [7:30 PM]: see that pisses me off
PDSupports [7:31 PM]: Ok fine you don't want to pay for anything else your account will be turned off now. Your payment hasn't even come though for this month.
PDSupports [7:31 PM]: not wanting to pay you will get your ass turned off.
Preshi17 [7:31 PM]: fine
PDSupports [7:31 PM]: I don't want to do this
PDSupports [7:31 PM]: but you leave me with no choice
PDSupports [7:32 PM]: You refuse to make payment on the account.
Preshi17 [7:32 PM]: if you didnt want to do it you wouldnt so dont make up some bs story
PDSupports [7:32 PM]: for hosting
Preshi17 [7:32 PM]: i paid for june
PDSupports [7:32 PM]: You made payment may 29th
PDSupports [7:32 PM]: so you're paid up until june 29th I see the payment now.
Preshi17 [7:32 PM]: and thats for the month of june
PDSupports [7:32 PM]: so you have until sunday
Preshi17 [7:33 PM]: thats fine

i know that some things i said might have been stupid and all, but Timmy is plain retarded. That kid pisses me off. I'm glad that I'm leaving his stupid server...

SoftWareRevue
06-24-2002, 08:57 PM
:rolleyes:

Vortech
06-24-2002, 09:01 PM
:eek: :eek: :eek: :eek: LOL

NixHosting
06-24-2002, 09:03 PM
Nice attitude he has. I think that's some excellent customer relations. Swear and yell at clients that are leaving. I should try that. Anybody feel like signing up and then leaving? I want to see if I can be a big man like him.

TimPD
06-24-2002, 09:03 PM
Hello,
Just for confirmation her 404 page works. She received what she ask for. But, Yet she doesn't remember. After looking in the billing system I saw that she did process for payment. I offered her a refund for June for not receiving the support plus offered her the domain so she could transfer and she refuses. Sometimes, customers want to get personal and want to be friends and she was one of them.

sXejackie
06-24-2002, 09:11 PM
trying to kiss my ass wont work, i just wish he'd leave me alone. this makes me never want to get another domain again. what a hassle for something thats not a priority in my life

PDSupports [7:52 PM]: Hello
Preshi17 [7:52 PM]: what
PDSupports [7:52 PM]: would you please remove that post at WHT?
PDSupports [7:52 PM]: and I will even refund you this month
Preshi17 [7:53 PM]: no way
Preshi17 [7:53 PM]: i lost my domain name
PDSupports [7:53 PM]: yes I will
PDSupports [7:53 PM]: no I will give it to you
PDSupports [7:53 PM]: I will glady change your nameservers
Preshi17 [7:53 PM]: its not worth it
PDSupports [7:53 PM]: yes it is
PDSupports [7:53 PM]: a refund plus a free domain
Preshi17 [7:54 PM]: no
PDSupports [7:54 PM]: then what will make you happy?
Preshi17 [7:54 PM]: nothing
PDSupports [7:55 PM]: not even a refund?
Preshi17 [7:55 PM]: no
Preshi17 [7:55 PM]: i told you
Preshi17 [7:56 PM]: i'm not poor and my money back isnt that exciting
Preshi17 [7:59 PM]: why do you want it down so bad?
PDSupports [8:00 PM]: well honestly I feel I should make up
Preshi17 [8:00 PM]: why because its on that board now and everyone can see that your an ******* to everyone?
PDSupports [8:00 PM]: no I would have did it anyway
PDSupports [8:01 PM]: If you would have given me a bit of time.
Preshi17 [8:01 PM]: whatever, i'm through with this, you can keep the domain and your money and you'll never have to deal with me again
PDSupports [8:01 PM]: I was just about to tell you I would process a refund plus change the nameservers if you would give me the information and keep all bad comments to yourself.

TimPD
06-24-2002, 09:13 PM
I do believe this breaks a rule

"We take the "be polite" rule VERY seriously! We do not tolerate ANY rudeness. Any member who is intentionally unpleasant or disruptive will receive one warning (at our discretion), and if the member offends again the member will be banned without warning."

NixHosting
06-24-2002, 09:14 PM
LOL see how much WHT reflects on a business. People will buy back bad posts. I'll give you my first born son if you remove that post.

AlaskanWolf
06-24-2002, 09:16 PM
looks like both in this case are acting pretty immature.

1. the customer for posting a AIM
2. Timmy for continuting to nag on.

In this case, if it was us, I wouldnt even bother replying to this thread. WHT is just a 'lets bash my host' forums....everyone knows that...

TimPD
06-24-2002, 09:16 PM
I offered her a refund and the domain as she says she didn't receive our service as she paid for. Which is why. I also stated if we did correct it please remove the post on WHT. Things happen. You can't make every customer happy. She has been with us since January. I would say she is happy until now.

MBC
06-24-2002, 09:17 PM
Sounds like a lovers quarrel ;)

jarrod
06-24-2002, 09:21 PM
Why were people wondering how old this Tim guy was in previous threads... it's obvious from those logs.

And on a side note, can you call yourself a CEO without your business being an LLC or Inc.?

rally
06-24-2002, 09:23 PM
Originally posted by TimPD
I do believe this breaks a rule

"We take the "be polite" rule VERY seriously! We do not tolerate ANY rudeness. Any member who is intentionally unpleasant or disruptive will receive one warning (at our discretion), and if the member offends again the member will be banned without warning."

No pointing jumping for the rule book now, your only yourself to blame for this mess in the first place.

TimPD
06-24-2002, 09:25 PM
jarrod - We're not an LLC.

LinuxGroup
06-24-2002, 09:27 PM
I dont remember the last time I read a thread and laughed so hard. wow :D

iamdave
06-24-2002, 09:27 PM
Tim, I don't think you can keep your customers happy by using vulgar language, and being rude to them.

alpha
06-24-2002, 09:28 PM
Originally posted by iamdave
Tim, I don't think you can keep your customers happy by using vulgar language, and being rude to them.

Completely agreed.

TimPD
06-24-2002, 09:29 PM
I apoglize :).

NixHosting
06-24-2002, 09:29 PM
Originally posted by iamdave
Tim, I don't think you can keep your customers happy by using vulgar language, and being rude to them.

Exactly. I agree 100%. Lets say they went with the other host. A month later realized they made a big mistake. Of course now they won't even think of his company. Nor will they recommend him to any one.

iamdave
06-24-2002, 09:30 PM
Originally posted by NixHosting


Exactly. I agree 100%. Lets say they went with the other host. A month later realized they made a big mistake. Of course now they won't even think of his company. Nor will they recommend him to any one. Yup, I think that Tim has created a bad name for himself, a couple months ago nothing would be said about him, then after that PhantasyWorks template deal, his business name has gone sour.

NixHosting
06-24-2002, 09:33 PM
Originally posted by iamdave
Yup, I think that Tim has created a bad name for himself, a couple months ago nothing would be said about him, then after that PhantasyWorks template deal, his business name has gone sour.

yes over the past two weeks he has been getting a bad rep around here. Maybe he's going througha tough time or something. But even then there's no explanation for speaking to a customer that way. If my customer swore at me I wouldn't retaliate. In fact I work one on one with almost all my customers. It's like we have a bonded freindship. We talk all the time. In fact they call me all the time just to ask simple questions. I think they just call to chat ;)

graham
06-24-2002, 09:38 PM
Might not want to try and collect the setup fee after the customer is leaving. I believe setup fees are usually collected at sign-up.

cabalstudios
06-24-2002, 09:39 PM
Makes me wonder sometimes :eek:

One thing that comes to mind is the signature i see on wht ...

Newbie + Server + Control Panel = Web Host
EDIT : Thanks alpha :)

CRego3D
06-24-2002, 09:39 PM
:rolleyes:

alpha
06-24-2002, 09:40 PM
where's that umm... clocker!?
I think it was more like...

newbie + server + control panel = web host

that first element is significant... lol

iamdave
06-24-2002, 09:40 PM
Originally posted by cabalstudios
Makes me wonder sometimes :eek:

One thing that comes to mind is the signature i see on wht ...

You got it a little mixed up, the formula for a webhost = Newbie + Server + Control Panel.

NixHosting
06-24-2002, 09:41 PM
Originally posted by graham
Might not want to try and collect the setup fee after the customer is leaving. I believe setup fees are usually collected at sign-up.

Yes what's the deal with that? He could of said there is a sign off fee for breaking the contract :D

cabalstudios
06-24-2002, 09:44 PM
Yeah its quite late here i have a valid excuse :D

Shyne
06-24-2002, 09:52 PM
Tim is 17.
Tim you've been busted. At least say you had a bad day instead of trying to avoid bad comments and other emberassing information.

mkaufman
06-24-2002, 09:56 PM
Originally posted by TimPD
I apoglize :).

lol, how can you act like that?

there's been numerous threads about you and your little company and you don't address one single issue that is mentioned.

:rolleyes:

Alan - Vox
06-24-2002, 10:04 PM
Saying "I apologise" is not what i would call an apology.

TimPD
06-24-2002, 10:05 PM
This topic is going way off hand.

NixHosting
06-24-2002, 10:06 PM
No you were way out of line speaking to a customer like that.

SoftWareRevue
06-24-2002, 10:08 PM
Originally posted by TimPD
I do believe this breaks a rule

"We take the "be polite" rule VERY seriously! We do not tolerate ANY rudeness. Any member who is intentionally unpleasant or disruptive will receive one warning (at our discretion), and if the member offends again the member will be banned without warning." :emlaugh: :D :emlaugh: :D :emlaugh:

:cartman: Now, that's comedy. :stan:

iamdave
06-24-2002, 10:09 PM
Originally posted by TimPD
This topic is going way off hand. Maybe if you stopped your nonsense, their will be less threads like this one.

Timothy
06-24-2002, 10:11 PM
Wow. Anyone that talks to clients like that should be put out of business. That's insane.

Shyne
06-24-2002, 10:12 PM
Tim, if you really want us to understand your apologize then try to make it more then two words. Write a nice paragraph.

NixHosting
06-24-2002, 10:13 PM
Originally posted by Timothy
Wow. Anyone that talks to clients like that should be put out of business. That's insane.

Don't worry it's bound to happen. His rep is on real thin ice as it is now. Summer is here and ice melts. :D

OverSkilled
06-24-2002, 10:16 PM
hilarious, just hilarious. I remember when I met tim, I was 15 and I was more mature then he was. I'm really not afraid to admit my age. I'm 16 now and have nothing to hide nor am I ashamed of anything. So TIM! Just admit your age! It would stop a lot of drama. I met tim on WHR and he always wanted to do business relations with me, luckily I refused his offers. Good Luck Tim! You will need it.

nuthin
06-24-2002, 10:19 PM
i have experienced alot worse from a web host i got to register a domain of mine(because i was 17 and couldnt get a credit card), Then i wanted to get it transfered then of course he wouldn't and blantantly started swearing at me etc. So i told him basically where to go. Sometimes you just have to cut your losses and run as fast as you can, even though you shouldn't have too.

You should not speak to customer's like that anytime.
Sure they might piss you off, But still you have to remain 100% in control all the time as a director of a company.
Or negative feedback like this will arouse all the time, And you will find you will be out of business very soon.

thesmallguyshost
06-24-2002, 10:24 PM
Originally posted by TimPD
I offered her a refund and the domain as she says she didn't receive our service as she paid for. Which is why. I also stated if we did correct it please remove the post on WHT. Things happen. You can't make every customer happy. She has been with us since January. I would say she is happy until now.

You only offered a refund AFTER she posted your rude comments you said to her. That doesn't quite count I don't think.

If she had not posted your rude behaviour you would have not had a second thought about the rude and vulgar lanuage you used toward a client.

thesmallguyshost
06-24-2002, 10:26 PM
Originally posted by Shyne
Tim is 17.
Tim you've been busted. At least say you had a bad day instead of trying to avoid bad comments and other emberassing information.

If this is true, I wonder how was able to get into a binding and legal contract with Darkorb for reselling Cpanel licenses?

Maybe someone should ask them.

Chicken
06-24-2002, 10:28 PM
That's some of the absolute worse customer service skills I've seen in a long time, however that Tim's business, not mine. I think the point has been made and I'm not sure what discussion will come from it (the last few pages seems to cover it).

As for...

Originally posted by AlaskanWolf
In this case, if it was us, I wouldnt even bother replying to this thread. WHT is just a 'lets bash my host' forums....everyone knows that...

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I wouldn't bother replying either, as there's not really a whole lot to save from that exchange. I am glad that Gary is (once again) taking the opportunity to bash WHT however, as he hasn't done that in a couple of weeks and I'm sure we were all starting to miss his negativity. :rolleyes:

Thread closed...