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View Full Version : The google adsense issues


jasonck08
12-12-2006, 04:08 AM
Well, I just got my adsense account disabled and filed an appeal with google. Once again they respond with this. They have sent this exact same email to most likely hundreds of thousands of google adsense customers.

Hello,

Thank you for your appeal.

After receiving your response, we re-reviewed your account data thoroughly. We have reconfirmed that invalid clicks were generated on the ads on your site in violation of our Terms and Conditions and program policies.

https://www.google.com/adsense/terms (https://www.google.com/adsense/terms)
https://www.google.com/adsense/policies (https://www.google.com/adsense/policies)

We have these policies in place to help ensure the effectiveness of Google ads for our publishers as well as our advertisers. According to our policy on this matter, we are unable to reinstate you into the program.

As you may know, publishers disabled for invalid click activity are not allowed any further participation in AdSense. For this reason, you may not open a new account.

Please bear in mind that subsequent or duplicate appeals may not be considered and you may not receive any further communication from us. We appreciate your understanding.

Sincerely,

The Google AdSense Team

And what did I do wrong? I followed their stupid rules and had almost enough money for a payout. Then all of the sudden out of the blue they disable my account because they think I broke one of their stupid rules?

This has happened to thousands of innocent people for no reason. Google is taking peoples hard earned money away from them for NO REASON.

They provide no evidence of what was actually happening with my adsense account. No, I didn't click on my ads, or tell a bunch of people to go clicking on them! They don't even tell you what happened, why they closed your account!

Anyone with an adsense account be warned go with something else. I'm going with Yahoo. I have heard they don't scam their customers. I have always been a google fan, until now, I can say that - Google, you SUCK!

Be warned Google Adsense is not worth your time.

Nick H
12-12-2006, 04:16 AM
Google is taking peoples hard earned money away from them
Hard earned? Please.

You stick an ad code on your website. And, they even provide the HTML.

Hardly hard earned.

But I do see your point but Google also needs to ensure that it's not paying people for fraudulent clicks.

InfoH
12-12-2006, 04:20 AM
invalid clicks suggests to me that their logs are showing either 1 IP clicking it a thousend times
or hundreds of computers clicking it at the same time (ie an army of infected computers given the command to click the link.. at same time instead of spaced out)

but since you seem to be innocent in this i'd more suggest that someone clicked it alot of times and you are getting blamed for it :S dunno its odd

anon-e-mouse
12-12-2006, 05:06 AM
Whilst thousands may have received this email, millions haven't :)

Moved to web design and content.

jasonck08
12-12-2006, 05:44 AM
@ Nick H. yes hard earned money. I have spent many, many hours developing my site. I originally developed the site for google ads. And for google to take that away from me, and my money away is simply wrong! Scammers! :(

Google shuts down peoples accounts just because someone might have clicked many times from the same ip. I could take down almost any small website by doing that. I could just click 100x, then watch and see, I bet one week later there ads disappear and they get an email from google. Google sure is stupid. If they were smart they would limit the times one ip could click google ads to like 2 ads per webpage per day. Then they wouldn't have people out there clicking someone else’s site 100x and then they get shut down for it. It's one very crappy system. And it didn't take a genius to think of that 2 clicks a day per ip thing. Idiots!

valentin_nils
12-12-2006, 05:54 AM
jasonck08,

I dont know if what google is doing is right or wrong, but I would assume that they can prove, once they make such an statement.

I do assume if not you than at least a friend can enquire to google how they are going to prevent or prove who/which account had obvious click fraud.

I would assume they work with many methods including cookies.

Google doesnt just say its your fault, they will probably have prove that will make it obvious.

Having said that the part which I dont get is why they dont allow "banned" victoms to reply to Googles actions.

jasonck08
12-12-2006, 06:20 AM
They never provide any proof to anything. I don't click my ads! Someone might have clicked my ads 100 times, then I get blamed for it? That is the most frustrating thing ever. It makes me want to kill someone. The fact that they say, you are guilty - no evidence, and then they will not let you respond to them or ever open up an account with them again.

Daniel_G
12-12-2006, 06:26 AM
Perhaps your website had content that violated Google's Program Policy:

Site may not include:

* Excessive profanity
* Violence, racial intolerance, or advocate against any individual, group, or organization
* Hacking/cracking content
* Illicit drugs and drug paraphernalia
* Pornography, adult, or mature content
* Gambling or casino-related content
* Excessive advertising
* Any other content that promotes illegal activity or infringes on the legal rights of others
* Pop-ups, pop-unders or exit windows that interfere with site navigation, obscure Google ads, change user preferences, or are for downloads. Other types of pop-ups, pop-unders, or exit windows may be allowed, provided that they do not exceed a combined total of 5 per user session
* Excessive, repetitive, or irrelevant keywords in the content or code of web pages
* Deceptive or manipulative content or construction to improve your site's search engine ranking, e.g., your site's PageRank
* Incentives (monetary or point-based) to users or third-party beneficiaries for online activity including, but not limited to, clicking on ads or links, performing searches, surfing websites, reading emails, or completing surveys
* Sales or promotion of certain weapons, such as firearms, ammunition, balisongs, butterfly knives, and brass knuckles
* Sales or promotion of beer or hard alcohol
* Sales or promotion of tobacco or tobacco-related products
* Sales or promotion of prescription drugs
* Sales or promotion of products that are replicas or imitations of designer goods

The e-mail you got is a default template, so theres a chance your accounts suspension had nothing to do with the level of clicks you were getting.

Also note that you are only allowed a maximum of 3 google ad's on your site, if you exceeded this they might consider is abuse and an attempt to gain more clicks.

anon-e-mouse
12-12-2006, 06:31 AM
This site https://www.google.com/adsense/support/bin/answer.py?answer=23921&ctx=sibling explains the reasons you may have been flagged. It isn't always about too many clicks, but clicks resulting from any of the scenarios on that link.

Daniel_G
12-12-2006, 06:40 AM
Just noticed... I presume the URL in your signature is your website?

I am currently inside a University network using a Debian machine, and I get hit with a You have attempted to access this site with an invalid IP. and it won't let me go any further.

Perhaps the fact that your blocking some networks from accessing your page is the reason, although I could be wrong.

boonchuan
12-12-2006, 07:09 AM
I think when you sign up with them for the Google Adsense, you agree to their TOS, I do not think you can call them a scam because they disabled you according to their TOS. I sympathize with you but I feel it is better to move on from here rather than brood over it. Look for some other Advertising revenue.

Biju
12-12-2006, 07:25 AM
Well Google is closing many accounts , i am using google adsence for more then 2 years. but one thing i know is they donot ban big websites for fraud scam as they are their potential earners.

For instance a ad shown here in jupitermedia network and clicked by many would not make the website to get ban as many advertisers want to display their ad there.

So the real victims are:::::::::

1. New websites
2. Avg Websites with 1000 visitors per day.

jasonck08
12-12-2006, 07:26 AM
I didn't violate any of the things that the site may not include. Also I have no clue why it blocks some ips. Very strange! That has only happened once to another friend of mine... I never had more than 2 ads on one page. Most pages only had one ad on them. This is such crap! Nothing did I do to deserve this!

razashah
12-12-2006, 08:22 AM
Haha , Every one is using adsense. If you will generate Bad traffic or mechine traffic then you will be block. If you will go in correct way then you will never block

fastnoc
12-12-2006, 08:53 AM
I find it a little hard to believe a billion dollar company is intentionally closing tiny accounts to scam users.

I find it easier to believe that there was a legitimate TOS violation. Not saying on purpose. Could be an accident. Whatever the case I think Google should explain why, but they don't have to.

anon-e-mouse
12-12-2006, 09:04 AM
Indeed :) This thread shows many happy customers http://www.geekvillage.com/forums/showthread.php?t=32196. I have yet to make the big league in order to receive a Christmas gift, but they have been paying me regularly for over three years.

jasonck08
12-12-2006, 10:09 AM
I have also seen huge threads on other webpages with unhappy adsense customers, because google shut down their account for no apparent reason.

I mentioned this earlier, but doesn't this seem logical? That google would set some sort of limit on how many ads a person can click per site per day. It would prevent all of this abuse, and there wouldn't have to be any question about invalid clicks.

The least google could do is tell me if they think I'm doing something wrong with my site. Then guide me in fixing the problem. Communication is KEY. But no warning, your kicked out from google adsense - no reason given is just lame!

Is there anyway I can call these suckers up and have a chat with them?

Also, anyone have any experience with yahoo. I heard they are not nearly as pissy, and if some how you get an invalid click on your site, they just don't count the click, instead of suspending you like adsense.

Ks Jeppe
12-12-2006, 11:38 AM
Had this happen to me some months ago, what really annoyed me was that you have no chance of either seeing the proof, or getting unbanned again, they simply ignore you in the google office once you have been blackmarked...

I lost some $150 when it happened for me, and to my knownlegde i had not voilated the TOS or general guidelines and rules for using adsense... I was really mad about it needless to say, but there's not much you can do, google doesnt really give a damn, at least they didn't about me... Wasn't even allowed to figure out what i had been banned for, nor argue my innocense...

IRCCo Jeff
12-12-2006, 01:40 PM
I've never had any problems with Google services (I love Analytics btw) but I think it's a bit of a rip off how little web masters are paid considering what Google makes on selling those ads.

Amdac
12-12-2006, 05:48 PM
I lost my account while away from a computer for 4 months on military training. Apparently I was clicking my ads out in the field.

The site was the second link in my signature, hardly violating any policies. This is extremely common practice from google.

fastnoc
12-12-2006, 06:59 PM
Hardly violating any policies?

I don't understand. You were breaking policies, but just not that many?

anon-e-mouse
12-12-2006, 08:17 PM
Also, anyone have any experience with yahoo. I heard they are not nearly as pissy, and if some how you get an invalid click on your site, they just don't count the click, instead of suspending you like adsense.
That is still currently only available for US publishers.

jasonck08
12-12-2006, 08:24 PM
Yes, I'm in Taiwan. But have a US address and bank account, and am a US citizen. I might try it out though. But I really would like to know what my options are first... Yahoo is the only one that I know.... can anyone recommend another advertising service?

Amdac
12-12-2006, 08:45 PM
Hardly violating any policies?

I don't understand. You were breaking policies, but just not that many?

Before trying to sound like a smartass, look up the definition. It can be used as a negative:
http://www.m-w.com/dictionary/hardly

5 : certainly not (that news is hardly surprising)

TheGG
12-13-2006, 02:25 PM
Try pulling your server logs and sending it back to them ...
Maybe you get re-enabled ...

tesoro
12-14-2006, 04:31 AM
Well, I just got my adsense account disabled and filed an appeal with google. Once again they respond with this. They have sent this exact same email to most likely hundreds of thousands of google adsense customers.



And what did I do wrong? I followed their stupid rules and had almost enough money for a payout. Then all of the sudden out of the blue they disable my account because they think I broke one of their stupid rules?

This has happened to thousands of innocent people for no reason. Google is taking peoples hard earned money away from them for NO REASON.

They provide no evidence of what was actually happening with my adsense account. No, I didn't click on my ads, or tell a bunch of people to go clicking on them! They don't even tell you what happened, why they closed your account!

Anyone with an adsense account be warned go with something else. I'm going with Yahoo. I have heard they don't scam their customers. I have always been a google fan, until now, I can say that - Google, you SUCK!

Be warned Google Adsense is not worth your time.

I know this situation as it has happened to a very close friend of mine. Moreover, they will never tell you the real reason, no matter how hard you try to get an answer from them.

The funny thing is that they always seem to wait for the minimum payout of 100 USD, then all of a sudden ban you. So if we assume that one day they cut out 10 000 adsense small webmasters they saved $1 000 000 in payouts, and you can just guess how much more they got from their advertisers.

Another thing, if they ban people when they notice that there's been invalid clicks from a certain IP address, how do they know that has not been done intentionally by a competitor? E.g. you go to someones site and start clicking on all the ads (won't take more than a few minutes). Then you go back the next day (preferably at the same time) and start clicking on the Google ads again. And so on for a couple of weeks. What will they do then? Consider the owner of the site a scammer because somebody else screwed him? My friend asked this from Google, because he beleives that was the real reason (a few weeks prior to that he received an angry email from a competitor in the same field), but no reply from Google. Or better said, same template BS replate.

fastnoc
12-14-2006, 06:17 AM
As for the timing. The first thing that comes to mind is the accounts might be audited when the system flags for a payout. If that makes sense. So when a user gets close to Google cutting a check they audit the results to make sure they're valid.

tesoro
12-14-2006, 06:21 AM
As for the timing. The first thing that comes to mind is the accounts might be audited when the system flags for a payout. If that makes sense. So when a user gets close to Google cutting a check they audit the results to make sure they're valid.

How do they not they are valid or not?
Would not be easier for them just not to count multiple clicks made from one IP address, rather than ban users when payout is supposed to be made?

What if someone starts clicking intentionally on a competitor's site Google ads, following a certain pattern that would make Google flag the account?

anon-e-mouse
12-14-2006, 06:28 AM
Again, invalid clicks are not only from clicks arising from one IP. See the URL in my quoted post.
This site https://www.google.com/adsense/support/bin/answer.py?answer=23921&ctx=sibling explains the reasons you may have been flagged. It isn't always about too many clicks, but clicks resulting from any of the scenarios on that link.

tesoro
12-14-2006, 07:03 AM
Again, invalid clicks are not only from clicks arising from one IP. See the URL in my quoted post.

Thanks for the URL, but my friend has not done anything against Google rules.

anon-e-mouse
12-14-2006, 07:16 AM
Thanks for the URL, but my friend has not done anything against Google rules.
Now might be a good time to look at the rules. If you are not "your friend", then this rule applies to you.

You may not use discussions to recommend, praise, or belittle other products or services, or any company; without first hand experience of those products or services. This includes companies recommending other companies. Any post not meeting a moderator's criteria will be removed without notice.

jasonck08
12-14-2006, 10:19 AM
So does anyone know any advertising company that is good, and not pissy like google is? I prefer something that pays good like google. Before my account got disabled, I was getting 25 cents average per click! Anyone have first hand experience with yahoo ads???

SharkBait
12-14-2006, 01:31 PM
If your pagerank is decent you can try the Text Link Ads (http://www.text-link-ads.com/) I have heard good things about them.

I use AdSense though my traffic is very little, I only have like $1.70 in the past month ;)

What if there is a link or two that I want to click on in the Ad because it looks interesting? Or are they against single IPs doing hundreds of clicks per day?

Ah I just read their what not to do and it says never click on any of the links. How do they know its me clicking on the link and not my next door neighbour?

My IP doesn't match that of the website.. so??

JTGizmo
12-14-2006, 02:09 PM
I think my biggest question rising from reading this thread is. How can you safeguard yourself from such bans and such illegal clicks done by competitor? How?

And are you saying there is absolutely NOTHING you can do once ur banned by google - as in there is NOONE to write or correspond to? dont they have claims or something department? i mean if u get screwed over by someone else, surely there can be done something?

Amdac
12-14-2006, 03:10 PM
Again, invalid clicks are not only from clicks arising from one IP. See the URL in my quoted post.

Don't click on your own Google ads.
I had no computer.

Don't ask others to click on Google ads.
My daily click rate did not change.

Don't employ pop-up prompts or automatic software installations.
N/A

Be aware of how your site is promoted.
Search Engines.

Don't place Google ads on sites that contain prohibited content.
Webmaster content.

Respect Google trademarks.
Done.. They reviewed my site and contacted me about it.

Don't tamper with the AdSense code.
N/A

Provide a positive user experience.
Webmaster forum.. very positive.

Provide a good environment for advertisers.
Same as above.

Be responsive.
Their first contact was the "disabled account" email.

Yet my account was disabled due to "invalid clicks". I'm not trying to convince anyone, people that know me in real life know I've had no computer access for months due to training. It just bothers me knowing that I've done nothing wrong and get treated like this.

goonlegend
12-14-2006, 03:55 PM
I was thinking of taking something like google adsense up -

are there any others that are good? - heard someone mention yahoo

seen a few sites with amazon- couldnt find much about it on their site though

Amdac
12-14-2006, 04:43 PM
seen a few sites with amazon- couldnt find much about it on their site though

It's the "Join Associates" link at the bottom of their site:
http://affiliate-program.amazon.com:80/gp/associates/join

I actually have an account with them, but haven't referred any sales yet so I can't give a review.

hardjoko
12-14-2006, 06:17 PM
Google TOS says that you will get paid for valid clicks. Also, TOS says that you should not generate invalid clicks. It does not say there must not be invalid clicks. After all, invalid clicks can happen without you doing it.

I know someone that open their google account and their website in a public computer. He logged out but left his website open. Then someone else might click on his link and google will think that those are clicks from the same computer.

tesoro
12-16-2006, 08:02 AM
Google TOS says that you will get paid for valid clicks. Also, TOS says that you should not generate invalid clicks. It does not say there must not be invalid clicks. After all, invalid clicks can happen without you doing it.

I know someone that open their google account and their website in a public computer. He logged out but left his website open. Then someone else might click on his link and google will think that those are clicks from the same computer.

They won't pay a dime, just close the account and that's it......