Web Hosting Talk







View Full Version : Godaddy.com doesn not allow me to change my nameserver IP. Advice needed


qwan
12-10-2006, 09:56 AM
I changed my host recently ( from integrahost.com I am sure you must have heard about it).
I use private nameservers. I switched to hostgator.
All may domains are pointing to NS9.* and NS10.* ( setting these up with hostgator was another big story but now i figured out that i can do it anytime from my whm).and all I had to do what change the ips in domain host summary of my domain.
I did that and in a few hours all my sites were working.
There was one small problem though When changing the ips I set the ip of ns9 to that of ns10 and vice versa.(later on i came to know that if i just changed the ips in my whm all will work fine) So i decided to switch i back as i did not want to mess with my WHM. When i tried to change it it said operation failed. The error message was "Nameserver association does not allow this"
So i contacted their support and they told me that.
"as long as My domains are pointing to those particular nameservers I cannot edit them":confused: :confused: :confused:

I told them that I just recently changed edited my nameserver when all those domains were pointing to the same nameserver. How did it allow me to do that?

Well they just did not reply like always.(that is what godaddy support does if they dont have a reply they just do not respond after that).

Now what i want to know is. Is this normal procedure??

So if I am changing hosts, this particular rule will give me downtime of atleast 24 hours.
Because according to the reply I will have to point my domains elsewhere.
So either i will have to point them to think air. Then i will have wait for the dns to propagate and more still I will have to wait for godaddy.com server to recognize the change. That means my domains will be down for atleast 24- 48 hours.

I will be changing my hosts again as host gator doesnot allow overselling. I am planning to keep important websites on host gator(as they are quite reliable) and shift the remaining to a shared hosting(searching for new host).
I have found a way to workaround. That is uplaod all the sites and then point my domains to the anonymours nameserver. Then change the setting of my nameserver and then point it back. I still think there might be some downtime if I am unlucky.

But i still feel that this is not right. If i find my current host giving problems. I can alway take a new host and set it up. Then all i have to do is point my nameserver and the shifting is done. But with this rule which has appeared all of sudden. This would be impossible.

Any comments please.

kohashi
12-10-2006, 02:40 PM
Ive found that you can change IPs nameservers point to, but cannot change nameserver itself as long as it is being used. Don't know why or really understand it, but that's been my experience

hostechsupport
12-10-2006, 07:03 PM
hello,

This probably happens when the domain is not owned by you, it is owned by your previous hosting. Also check the status of your domain whether the status has got the prohibition of updating your domain.

Check the same with your domain registrar and they should get this problem solved for you.

Thank you.

Regards,

qwan
12-11-2006, 02:57 AM
hello,

This probably happens when the domain is not owned by you, it is owned by your previous hosting. Also check the status of your domain whether the status has got the prohibition of updating your domain.

Check the same with your domain registrar and they should get this problem solved for you.

Thank you.

Regards,

The domain is owned by me. I have checked the status and I even unlocked everything on my domain just to be sure.
I think you have not read my post properly I already contacted the support. They told me that I cannot change the ips of my nameservers as long as there are domains pointing to it.I find this very absurd as this rule will make it impossible to change hosts or even nameserver ips at will. As i have explained the other alternative is to point it to the annonymous nameserver that might be provided by the new host and then change the namserver ip and then point all your domains back.
I wanted comments on to why this rule is there and does it really serve any purpose. Moreover is this rule only with godaddy.com.
And is there any better solutions while changing hosts.

kohashi
I did not quite get you could you please elaborate.