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View Full Version : Looking for reseller hosting


zielak
11-16-2006, 12:08 AM
I'm currently have reseller package from HostGator 5GB disk space and 50GB bandwidth. As I'm completly not satisfied from their support ( was great when I was on shared package with them but not now ) and I'm experiencing a lot of problems with current server which they don't want to fix telling me that this is not their problem. Can anyone suggest me reliable reseller package ?

Specs that I need

- Diskspace: 5GB
- Bandwidth: 50GB preferably 75GB
- Unlimited domains or at least large number of domains alowed and they can't be addons.
- Uptime 99%
- Good support
- Max price around $25/month

WireNine
11-16-2006, 12:25 AM
I'm experiencing a lot of problems with current server which they don't want to fix telling me that this is not their problem. Can anyone suggest me reliable reseller package ?

Could you share with us what kind of problems you were having with HostGator that you have to leave their service?

- Unlimited domains or at least large number of domains alowed and they can't be addons.
I do not think you have to worry about that when you're looking for reseller hosting :)

zielak
11-16-2006, 12:43 AM
Could you share with us what kind of problems you were having with HostGator that you have to leave their service?

Sure, I've had shared hosting at HostGator for a little over a year - 10GB diskspace, 100GB bandwidth. I've had couple sites on that account, but they allow only addon domains.
Since I've installed some script to my websites which is not working on addon domains I was in need to move to reseller package. I've stayed with Hostgator because I was satisfied so far.
They move everything for me to a new server but they kept everything as it was before, one main domain and rest as addon's. I've imediately deleted all those addon domains and created separate accounts for them and this was about 2 weeks ago.
Couple days later I was unable to access any of my websites due to "Bandwidth Limit Exceeded", that was strange for me because I knew that I will not use 50GB in a month but it looks that I've used it in 3-4 days.
When I logged to my WHM I was amazed, all my deleted domains was still using bandwidth. I've contacted Hostgator support and they was playing with me over a week telling me that they don't know what I'm talking about.
Even that I've sent them many screenshots of my WHM panel where was clearly visible that all deleted domains are still using bandwidth, day after day. They still didn't fixed this and yesterday they stoped telling me that they don't know what I'm talking about, their response yesterday amazed me:
"...This is not our problem"

That's why I'm looking for new host after a year with Hostgator.

Jedito
11-16-2006, 01:33 AM
The problem may it be (I'm just guessing) that HG does not allow overselling, and probably your plan (the main one) have a quota for most of the bandwidth of the reseller account.

Before to move to a new host (if you want, of course) try modifying the bandwidth allowance of the account where you has the addon domains lowering it, and give to the new accounts more bandwidth allowance

zielak
11-16-2006, 01:41 AM
Addon domains was on the main account, I've deleted them but they are still using bandwidth.

It looks something like this in my WHM

..............................................Bandwidth
-----------------------------------------------------------------
Account : somedomain.com ........3.50GB
......domain2.com (deleted)........ 250MB
......domain3.com (deleted)........ 1.25GB
etc. ...

And next day:

.................................................Bandwidth
------------------------------------------------------------------
Account: somedomain.com .........4.50GB
.....domain2.com (deleted) ..........450MB
.....domain3.com (deleted) ............2.1GB
etc. ...

As you can see addon domains are deleted but they are still increasing bandwidth usage.

Jedito
11-16-2006, 01:44 AM
And what about the accounts with the domains in there? I mean, it may be possible that the bandwidth usage of the moved domain are still counted toward the main account (as addon domains) but not on the new accounts?

zielak
11-16-2006, 02:09 AM
It's counted also on new accounts.

Jedito
11-16-2006, 02:10 AM
Then, you got me there ::blush:

Well.. good luck in your search :)

trish75
11-16-2006, 06:06 AM
I'm currently have reseller package from HostGator 5GB disk space and 50GB bandwidth. As I'm completly not satisfied from their support ( was great when I was on shared package with them but not now ) and I'm experiencing a lot of problems with current server which they don't want to fix telling me that this is not their problem. Can anyone suggest me reliable reseller package ?

Specs that I need

- Diskspace: 5GB
- Bandwidth: 50GB preferably 75GB
- Unlimited domains or at least large number of domains alowed and they can't be addons.
- Uptime 99%
- Good support
- Max price around $25/month
I'd recommend you to look at www.ahosting.biz (http://www.ahosting.biz). Their reseller plans are good and prices I think suit you well.

TRIBOLIS
11-16-2006, 03:33 PM
I didn't know that hostgator's reseller is using addon domains :eek:

With your requirements, try resellerzoom? And take a look in hosting offer http://www.webhostingtalk.com/forumdisplay.php?f=4

Swelly
11-16-2006, 03:45 PM
With your requirements, try resellerzoom? And take a look in hosting offer http://www.webhostingtalk.com/forumdisplay.php?f=4

Best way to get a list of providers gathered up. Search for reviews and make your selection. Before you do make sure the provider you go with offers money back guarantee, should be all set. Your requirements are basic and your budget is good, I am sure you will not have a problem finding a provider that best fits your needs.

CyberHostPro
11-16-2006, 08:46 PM
this seems more of an issue with WHM rather than host gator themselves, in the top right hand corner or WHM what version is it running?

jtodd
11-24-2006, 08:34 PM
You sure you actually need 50-75gb bandwidth? Even if you do I'm sure it's easy to find a big plan with a big budget (in shared hosting terms).

XeHSean
11-25-2006, 03:31 PM
I've read some great things about ResellerZoom - perhaps their new Failover Reseller Hosting Plans may apply to you?