I have noted that many Web Hosts are now offering PSoft's SiteStudio as a user Web Site creation tool. We decided to invite PSoft to install it on one of our servers. We immediatly noticed that there seems to be a problem when a user tries to use images from SiteStudio's own gallery. Either the images show up as little square blocks, or the images vanish when you click on the refresh button.

PSoft explained that the problem is related to a Sun JAVA bug. They are unable to offer a fix themselves, stating that the image generation problem may be fixed when Sun gets around to it.

My question is addressed to all of the ISP's who frequent these forums who have SiteStudio, and are offering it to their clients.

How has this image bug affected you and/or your clients? AND What work around solutions are you using as you, like me, wait for Psoft or Sun to provide a remedy?

We've not used SiteStudio before, but have considered it in the past. It seems a little strange that they know there is a problem with their product, but they still offer it to their customers and when they are notified of the problem, they say they know and that they can't fix it, lol.

Alan

Actually the problem has nothing to do with Java, and has to do with people uploading images into SiteStudio manualy, not through SiteStudio user interface. We are working on this bug right now.

In SiteStudio a user is given a choice of "SELECT IMAGES FROM YOUR GALLERY" or "SELECT IMAGES FROM OUR GALLERY".

"OUR GALLERY" refers to the default graphics which are available for users to use instead of uploading their own.

SiteStudio does not give the administrator an easy way to place images in the folder where these images reside. An administrator has to manually upload these images into the default gallery.

There is no "SiteStudio user interface" for uploading images to the default gallery.

If as iseletsk suggests, the problem lies in how SiteStudio uploads the graphics, then perhaps a reasonable fix might include facilitating a way for the administrator to upload the graphics correctly to the default gallery.