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View Full Version : Which one should I pick?


Frimon86
10-21-2006, 07:03 PM
I was looking for a good free support system to use and I narrowed it down to two;

PHP Support Tickets
Support Logic Helpdesk

Which one would you use and why? If you can comment on why then that would be great? YES I am aware that most big customer support system software give out a free version but I narrowed it down to the two that I like the best and if you could please tell me which one you would use and why?

The Stealthy One
10-21-2006, 07:06 PM
Support Logic - it's more versatile.

Frimon86
10-21-2006, 07:20 PM
Hey Dan.

Thanks for the comment!

Spartan Erik
10-22-2006, 12:56 PM
I agree with global; support logic is more versatile. Go for it!

Shock Hosts
10-22-2006, 04:18 PM
Support Logic for me.

Masud
10-23-2006, 10:27 AM
We are testing SL these days and sounds OK!

jerett
10-23-2006, 12:13 PM
If you have to go with one - Support Logic.

jerett
10-23-2006, 01:13 PM
If your going free - OSTicket through your Fantastico is another great Freebie - though they no longer support the product as it has been discontinued. I think there is a community of such that is keeping the project alive somewhere. But the original is still pretty good and works well for a basic support desk.

Frimon86
11-02-2006, 06:15 PM
Sorry for the late reply all but it's come about that time and I have decided to go with Support Logic! Thank you everyone for the support :-)!!!!