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View Full Version : RegisterFly Transfered my domain Illegally


deepak_k_rana
10-10-2006, 05:25 AM
Hello Everyone..

I own a well known and popular website. The Domain was just near expiration. Just on that... Someone or Registerfly itself has Transfered the domain. and changed all the contact details.

Although domain is still pointing to our name servers. and the site is working.. But i am afraid once they change DNS.. i be in High Trouble as Many Team Members and about 40K users are attached to my site.

Has anyone encountered such problem, please suggest me.. what can i do on this.. does ICANN has any policy to reclaim the domain ownership?

Looking forward for your valuable suggestions.

Kind Regards
Deepak K RAna

Right Hosting
10-10-2006, 07:48 AM
thats terrible, I hope you find a solution. man I can't believe they are still allowed to operate as a legit business in the USA.

nameslave
10-10-2006, 08:16 AM
Someone or Registerfly itself has Transfered the domain. and changed all the contact details.
What do you mean by "transfered(sic)" here? Did they change the registrant (ownership), or transfer it to another registrar (away from RegisterFly), or both?

Dave Zan
10-10-2006, 08:53 AM
What do you mean by "transfered(sic)" here? Did they change the registrant (ownership), or transfer it to another registrar (away from RegisterFly), or both?

Indeed. Without further details, it'll be hard to know what exactly happened and
what steps to take to possibly fix the problem.

If the domain name was transferred to registerfly from another registrar, have you
contacted that registrar about it ASAP?

fewcoin
10-10-2006, 11:30 AM
Possibly you had it on auto renew and their "transfer/ renew" fiasco kicked in.

fewcoin

solidghost
10-10-2006, 11:46 AM
Did someone stole your password to registerfly ?

Dan541
10-10-2006, 12:23 PM
thats terrible, I hope you find a solution. man I can't believe they are still allowed to operate as a legit business in the USA.

You have badmouthed registerfly in at least 3 topics now but you have the two domains in your sig with them :eek:

Stan Marsh
10-10-2006, 02:20 PM
It looks like OP disappeared for good. I don't see a point to continue this thread, w/o him answering the questions members have asked...

nameslave
10-10-2006, 03:03 PM
It looks like OP disappeared for good
It's only 9 hours and you think he's gone for good?

Right Hosting
10-10-2006, 07:09 PM
You have badmouthed registerfly in at least 3 topics now but you have the two domains in your sig with them :eek:

and i have another 300+ names with them and I will be moving them all to a new register in the near future. I don't have a spare 2-3k to move them all right now anyway....

elmister
10-12-2006, 12:40 AM
Usually, people start to hate registerfly after being a customer, having domains at registerfly if a sign that someone is a customer

deepak_k_rana
10-12-2006, 05:26 AM
Here what happend...

My Domain was registered with my company Allianz Solutions Ltd.

It just about to expire.. I think it wasnt on manual renewal. i use to renew myself. On the day, when it was suppose to be renewed. I figured out the domain has already been Transfered.

I immediatly checked WhoIs. And was shocked that... someone else's Details were coming in. I am also suprised that so far... they havnt changed the NameServers.

All i wonder is, Is there any Organizsation which takes care of these kind of Disputes.

Now is Whois information is coming as registered by Registerfly.com itself.

Looking your suggestions.

Regards
Deepak K RAna

cyberspace
10-12-2006, 06:37 AM
Hey, visit the page:
http://www.icann.org/udrp/
probably there you could learn what you need to do to return the domain name to you.

However, I haven't experienced such problems and I don't know if ICANN could help you.

Panikos
10-12-2006, 09:01 AM
Deepak K Rana, this might be a dumb question on my part, but if it already was registered through registerfly is there any chance they just activated 'protectfly' - perhaps by mistake?. Those who have used such things will know all about it, but others might not have heard of it.

If that was the case registerfly would have their own details and email address in the whosis to stop spammers misusing your details.

It wasn't clear to me if you are able to logon and change it. Perhaps you could tell us who you originally paid to register the domain name. Was it handled by your hosting company or a separate arrangment with a registrar?

Panikos
10-12-2006, 09:07 AM
Ah, I just visited your website and I see that your company registers domain names. I misunderstood that part.

Presumably it's not your main domain name you're refering to as that's not showing registerfly's details

HHIC
10-13-2006, 04:54 AM
It wasn't clear to me if you are able to logon and change it. Perhaps you could tell us who you originally paid to register the domain name. Was it handled by your hosting company or a separate arrangment with a registrar?
:confused:

So, being a reseller you have your own domain name tranferred without youir knowledge??? Was it locked? I'm just thinking about your customers' domains...

BountyHunter1
10-15-2006, 10:00 PM
In dealing with registerfly and problem it maybe beneficial to check out registerflies.com to see what is about to happen.

stub
10-15-2006, 10:50 PM
Your only solution is to clear this up with RegisterFly themselves. You might try to PM member Regfly on WHT for assistance.

BountyHunter1
10-15-2006, 11:54 PM
If I thought that method would help, I would consider it however when two company representatives resort to curses when you are simply trying to correct problem and then the company itself seizes the account and denies access which constitutes the act of Reverse Domain Name Hijacking on domains that have nothing to do with problem to start with is not good company policy.
To PM Regfly would not solve problem when people via telephone and chat tell you to "get attorney that is only way to get account back".
Especially over a simple $5.98 transaction. They suspended account.
I had account with them for many years to have this happen hurt alot of innocent people and companies.

stub
10-16-2006, 12:53 AM
Well it appears you are not interested in resolving the problem. I don't think, even as bad as RegisterFly is, they would resort to expletives without provocation. In my experience you need to stay calm at all times, even in the most provocative of sitiations, if you want to resolve these matters. I'd still recommend you try to PM RegFly for assistance, but you may not feel it's worth it over a $5.98 transaction. Feel free to continue badmouthing. We are all enjoying it immensely.

BountyHunter1
10-16-2006, 03:11 AM
As suggested I will PM Regfly and will post the reply. I have been dealing with this problem for past month.
Having dealt in the criminal justice system for the last 30+ years, I know all to well that you do not solve problems by provoking people.
But I know that you are only trying to suggest what others have.
Will report results.

At 2:20 a.m. I PM RegFly

valentin_nils
10-16-2006, 04:43 AM
may I add 2 points:

1) What I dont understand is was your domain "about to expire" or "was" it expired ?

2) If somebody transferred your domain without your knowledge (in the sense of stolen, grapping etc. and assuming that it wasent expired yet) than you can easily prove that by searching for older domain records in search engines.

3) My guess would be that if you say that your domain was close to expire - but still valid - that the registrars in different timezones already had the day changed and therefore the domain was showing up as expired and somebody just grapped the domain. Even in this case if you explain that to the new owner of the domain that it became available as a technical error than I would assume that you will get it back.
If the domain was "stolen" than your mileage may vary.

stub
10-16-2006, 09:26 AM
Someone else who can't count the number of points :)

Domains don't just expire and die. After expiry, they go into a Renewal Grace Period and then a Redemption Grace Period. You'd need to checkout Registfly's ToS in order to find out how they handle things after expiry. Also check when they can put the domain up for auction/sale.