anyone able to figure out how to customize the supersite?

Just go to Settings -> Supersite & Partnersite -> Customize Supersite

In there it gives you all sorts of options to customize the supersite

Hope this helps

thanks for the feedback but no that doesnt help. there are many sections where it keeps reverting people back to the original storefront. and for some reason, my storefront prices are updated, but not the supersite.

Been with directi for just over a year now and it seems to work good so far. I’ve moved a good number of clients from opensrs to directi because tucows won't go as low. It's to bad cause I had been with opensrs since the beginning too.

Been with directi for just over a year now and it seems to work good so far. I’ve moved a good number of clients from opensrs to directi because tucows won't go as low. It's to bad cause I had been with opensrs since the beginning too.

Too bad opensrs won't compete. We literally had about 1500 domains with openSRS and they wouldn't go lower than $9.75 for us. We moved everything to eNom and couldn't be happier.

Tried directi for a few domains - didn't care for their GUI.

--Tina

true, their gui is mighty cumbersome to deal with. but youve gotta see their tutorials. a real riot. the guys got an accent that is to die for. ha!

the only thing i didnt like about enom was i found they were contacting clients directly. thats a big no no to me.

Did you do a Refresh Cache Data to all settings after you updated the storefront?

Did you do a Refresh Cache Data to all settings after you updated the storefront?

ya, did that already.

one of the problems is that the storefront urls are not the same as my supersite urls. i went in to manually change them but they keep reverting. oh well. i guess i can get an account elsehwere. come to think of it, it isnt THAT hard to become ICANN accredited.

I had directi for about 3 days when I decided I had enough.

I couldn't understand the customer support when I spoke with them over the phone, and I simply didn't have the time to mess with the storefront at the time.

since then I switched over to Enom, which is a bit more expensive but has been working fine since I got it.

icann charges a 2500 app fee. enom charges up to 6995 to get started.

https://www.enom.com/resellers/newreselleraccount.asp?

does anyone know how much total cash outlay for icann accreditation?

well the thing is, I started off with a basic plan at both directi and enom. Directi let me sell domains at 8.99 I believe, and also ... the 200 dollar prepaid went directly into my account as credit.

With Enom, I paid 200 just to get started, and none of that was credited to my account. I can sell domains at 9.95.

Kind of makes me want to go back to directi, but its too late now.

i buy from directi at 6.49

enoms 200.00 deal says you can buy at 9.95

if i am not mistaken.

i guess the best thing for me to do is to get snappin on their API. prolly tons easier than dealing with their supersite crap.

Yes, with the API you will have complete control.

About Supersite - it is somehow difficult to customise especially when there are more than 1 lang.

DirectI's interface is my biggest issue as well, however they do have the best rates for smaller quantities and so that's why I'm leaning towards them right now if I can figure out their supersite thing.

it isnt customizing the supersite, it is that the old storefront still resurfaces

http://manage.resellerclub.com/reseller
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again...

I'm absolutely happy with directi, take at 6,49

http://manage.resellerclub.com/reseller
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again...

im able to get it, but it isnt the supersite or partner site interface, it is the old storefront interface.

we've been using directi for years now and we're happy with it and never bothered to use their GUI.

On the other hand, I think I've read some user complain they can't remove directi's hosting packages or some sort.

im removing all the links to it.

good enough :)

update:

ive just had it with these people!

where else can i go to do domain names?

icann charges a 2500 app fee. enom charges up to 6995 to get started.

https://www.enom.com/resellers/newreselleraccount.asp?

does anyone know how much total cash outlay for icann accreditation?

You don't have to have $7000 to start with enom. You can generally buy a $6.95 eNom reseller account for $100 - $200. Talk to mrzippy here at WHT, he can probably hook you up. We bought our eNom acct from someone here for around $600...and it had $500 worth of credit in it already.

--Tina

thanks

directi says that if ANYONE in the chain doesnt have money in their account, it locks up everyone else!

ridiculous!

ps i thought al gore invented the internet!

thanks

directi says that if ANYONE in the chain doesnt have money in their account, it locks up everyone else!

ridiculous!

ps i thought al gore invented the internet!

Lauren, Are you sure about it? I am using DirectI since last 4 years and have numerous sub-resellers under me but never seen such issues.

yes...

On Oct 23, 2006 0:56 PM (GMT) John Wrote:
Hello Lauren,

First of all let me clear out how your funds, your subresellers funds and the customers funds are handled at the time of any purchase from RsellerClub.

Any time a product is purchased (domain registration, transfer, renewal, domain forwarding, etc) the Reseller has the option to either deduct the corresponding funds directly from the customers advanced debit account with the parent Reseller or execute the action without payment(keeping the invoice or cancelling it) as per the details provided in the following Support Knowledge Base link:http://manage.resellerclub.com/kb/servlet/KBServlet/faq514.html.

As long as the action(domain registration, transfer, etc) has been added the funds of every reseller in the entire chain get locked until the action completes.

Upon the completion of the action, the funds are either deducted (successful completion) or simply unlocked (failed action).

You may refer to the following Support Knowledge Base link for more details about understanding the concept of Locked Funds:

http://manage.resellerclub.com/kb/servlet/KBServlet/faq521.html.

Also note that at the time of placing any Billable action (domain registration, transfer, etc) for the action to complete, it is required that there be sufficient funds in the debit account of all the resellers in the entire chain, for the action to complete.

The debit account balance of the Subreseller (XXXX) is USD 38.02 , while his current Locked Funds are USD 0.00, which implies that this subresellers funds are free for use and can be utilised for any purchase of an amount equal to or less than USD 38.02.

In the case of the "Transfer of XXXXXXX from old Registrar along with 1 year Renewal ", the Order is locked in processing as a result of the lack of sufficient funds in your Advanced Debit account with ResellerClub.

As a result for this action to be successfully executed, you are required to Add the necessary funds in too your Advanced Debit account with ResellerClub and then click on the Retry button to Add the action.

More details about Handling Orders Locked in Processing can be obtained from the following Support Knowledge Base link:http://manage.resellerclub.com/kb/servlet/KBServlet/faq690.html

I hope I have cleared all your doubts. Feel free to revert back to us in case of any further queries.

Have a nice day!!

Regards,

John.

so, if one of my resellers wants to spend 1,000 in one day, apparently they can not do that unless i have 1,000 in my account. and thats just PART of teh problem.

i like directI I am using for 4 years.

Lauren, thats really not logical thing to do... strange we are yet to encounter such issues!

so, if one of my resellers wants to spend 1,000 in one day, apparently they can not do that unless i have 1,000 in my account. and thats just PART of teh problem.
That's it, you have to have this money on your account.
We've been working with them, nice and easy.

How much money do I have to have?

if my reseller has money in their account, why do i need money in mine?

this makes no sense whatsoever!

no one is paying me interest and afaik, this company is not even in the US and well, that weirds me out a little bit.

if my reseller has money in their account, why do i need money in mine?

this makes no sense whatsoever!


It makes complete sense.

The money in your client's account is money that they have paid to you, DirectI have not received any of that money so why should DirectI supply services without any payment?

It works in a chain, your client pays you, you pay DirectI. If one person in the chain doesn't have funds, the whole process stops until they do have funds.

It makes complete sense.

The money in your client's account is money that they have paid to you, DirectI have not received any of that money so why should DirectI supply services without any payment?

It works in a chain, your client pays you, you pay DirectI. If one person in the chain doesn't have funds, the whole process stops until they do have funds.

Well, how do you think that money got there!

They paid me, I paid directi, directi put it in their account! If one guy along the way doesnt have funds, and he isnt buying anything, why should it hold me up!

Once the money is on account, it is on account.

Well, how do you think that money got there!

They paid me, I paid directi, directi put it in their account! If one guy along the way doesnt have funds, and he isnt buying anything, why should it hold me up!

Once the money is on account, it is on account.

No, you did not pay DirectI otherwise you would have the money in your account and there would be no problem. ;)

Here's an example to try and clarify things:

Your sub-reseller pays you $100 by Paypal and the money goes directly into your Paypal account. At this point, the customer's DirectI balance is adjusted to reflect this payment.

Money you hold = $100
Your customers balance = $100
Money DirectI hold = $0

Your customer uses $20 on their account. Where do DirectI get paid for that? That's right, they apply it against your account but because your balance is $0, the action is locked until you credit your account with enough money.

You login and add $20 to your account.

Money you hold = $80
Your customers balance = $80
Money DirectI hold = $20

Had you already had money in your account when the customer requested the $20 action, the registration would have been processed straight away, DirectI would have been paid and you would still have your markup left within your Paypal account.

Note, I've deliberately left out processing fees but you would need to take those into account.

No, you did not pay DirectI otherwise you would have the money in your account and there would be no problem. ;)

the reseller paid me, then i pay directi, directi puts the money in my account, then i "give it" to the reseller, minus my percentage.

the bottom line is this reseller has funds in their account. but because not everyone has mnoney in their account, they cant spend it.

the reseller paid me, then i pay directi, directi puts the money in my account, then i "give it" to the reseller, minus my percentage.

the bottom line is this reseller has funds in their account. but because not everyone has mnoney in their account, they cant spend it.

See my last reply, you are not grasping that DirectI have never been paid if the action has been put on hold, but you should get it after reading the above.

We are happy weth Directi. We are using it about 2 years.

If you dont like the API you can use a third-party billing script like whmcs.

See my last reply, you are not grasping that DirectI have never been paid if the action has been put on hold, but you should get it after reading the above.

seriously, i dont know what im not getting here.

where exactly is the money that the reseller paid me?

i already gave it to the reseller. the reseller attempted to spend it to transfer a domain name, directi says that since not everyone in the chain has funds, it is on hold.

where exactly is the money that the reseller paid me?


When the reseller pays you, they do so directly to your account. That means you have the money, not DirectI. Unless you have paid money into your DirectI account, they have not received payment and as such cannot provide you with services.

It's like me giving you $10 and asking you to register a domain for me, you still need to take that money to a registrar for them to register it. If you for some reason do not have that $10 any more, I am not going to get my domain because the registrar has not been paid.

Mar. 19, 2006 Payment From RESELLER Completed Details $50.00 USD

Mar. 19, 2006 Payment To Payment Proxy Inc Completed Details -$40.00 USD

again, i DID pay directi! and again, they are saying that the reseller can not use the money IF anyone in the chain doesnt have an equal amount of money! so if reseller A has 50.00 in his directi account and reseller B has 10.00 in his reseller account and reseller A wants to spend 15.00, he can not because reseller B does not have 15.00!!! and this is exactly what directi confirmed via the above posted email!

and so, although this particular reseller now has 38.02 in his account, he can not spend it because not everyone has 38.02 in their account!

reseller A wants to spend 15.00, he can not because reseller B does not have 15.00!!! and this is exactly what directi confirmed via the above posted email!

You have something that doesn't add up and you need to determine what it is, if you don't know then contact DirectI and ask them for specific details.

I will tell you right now though that what you said above is not true and you have misunderstood something along the way.

i am not sure what part of

"Also note that at the time of placing any Billable action (domain registration, transfer, etc) for the action to complete, it is required that there be sufficient funds in the debit account of all the resellers in the entire chain, for the action to complete."

i do not understand.

this is exactly what they wrote (pasted above) and exactly what it says in their terms!

forgive me if i am truly dumb and am missing something else.

maybe we arent processing orders in a way that prevents this from happening. i dont nkow.

i kneow the reseller paid me, i paid directi and directi credited my reseller. now my reseller has a credit and because of not equal funds somewhere, no one can spend their credits!

i am not sure what part of

"Also note that at the time of placing any Billable action (domain registration, transfer, etc) for the action to complete, it is required that there be sufficient funds in the debit account of all the resellers in the entire chain, for the action to complete."

i do not understand.

this is exactly what they wrote (pasted above) and exactly what it says in their terms!


Take into account that the chain could be:

You
Reseller
Reseller
Reseller
Reseller
Reseller


There are unlimited levels of resellers that can be under another reseller, you are not limited to Admin > Reseller > Customer. The way they have used "chain" should mean anyone between 2 places (as in the parts of a chain) but that should not be affected by a split in a separate section of the chain.

ok but like this example

me - 100.00
reseller A - 150.00
reseller B - 50.00
reseller C - 100.00

so, from what im seeing, hearing, understanding even though reseller A has 150.00 since i dont and/or since B&C dont, he cant use the entire 150.00, he can only use 50.00 at the most.

now, keep in mind, they have all paid ME and i have in turn paid directi so that their accounts could be credited.

have i worked the process correctly?

ok but like this example

me - 100.00
reseller A - 150.00
reseller B - 50.00
reseller C - 100.00

...

have i worked the process correctly?

Using the above example:

Reseller A could use - 100
Reseller B could use - 50
Reseller C could use - 100

This all assumes that only 1 reseller is purchasing anything.

Think about it that we all gave you this money to go to the store for us at the same time. Between the 3 resellers we have given you 300, yet you can only spend a maximum of 100 because that is all you have paid to the store. Just because Reseller A didn't have money to give you doesn't affect the possibilty of you getting me something for the money I gave you. It only affects me getting something if someone in the direct chain did not have money, for example I give you 100 and you pass it to someone else, who then decides they need to pay something and only have 10 left to use at the store.

Note, I've been drinking, I'm tired and it's 2am, so I could be explaining this all wrong. ;)