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View Full Version : Has anyone purchased a SSL cert from RackShack?


mdrussell
06-13-2002, 02:40 PM
Just wondering if anyone has purchased a QuickSSL cert from RackShack? How did it go?

If i can get a cert hassle free for half the price, I'm not complaining ;)

ToastyX
06-13-2002, 02:53 PM
I have. It was almost like purchasing one directly from Geotrust. No hassles.

Incognito
06-13-2002, 03:33 PM
Easy purchase, easy installation. I recommend it.

porcupine
06-13-2002, 04:09 PM
No complaints here either :)

Vortech
06-13-2002, 04:13 PM
Can you use them on any domain and any server you want or is there some RS rule you must use it on there servers?

It still only takes like 10min right like geotrust?

ho247
06-13-2002, 04:13 PM
I had problems sometime ago when they were still getting the system up and running. But everything is sorted now and I will certainly get more SSL certs through their system in the future. It's the same as getting it directly from GeoTrust, as it's an online application form and you literally can get the cert in less than 5-10 minutes.

Alan

porcupine
06-13-2002, 04:16 PM
Originally posted by Vortech
Can you use them on any domain and any server you want or is there some RS rule you must use it on there servers?

It still only takes like 10min right like geotrust?

nope, you can use them anywhere. Took me longer then 10 minutes because you gotta make the other stuff on your server, but there were no hitches.

Marty
06-13-2002, 04:19 PM
Same here. I puchased one, took 10 minutes if that long. I have it installed outside the Rachshack network. As a matter of fact, I don't even have a server on the Rackshack network.

ScottD
06-13-2002, 04:19 PM
Man, for some reason I thought this was good for Rackshack servers only. 'tis a shame I didn't pay more attention to this as I just bought a GeoTrust eBusinessID / True Site certificate through www.ssl4less.com. Was still a good deal and took less than an hour to get the cert, but wow, you just can't beat $49 even for a QuickSSL cert.

ho247
06-13-2002, 04:26 PM
I don't see the point of GeoTrust offering certs from their site, when you can search around the Internet and find out that you can get exactly the same thing through the Rackshack.net online signup interface, for half the price. Maybe someone can enlighten me on this and tell me how this business model works?

I know it will mean they can sell more as Rackshack have thousands of customers that they can offer the SSL cert to, but then all the other uses that don't use Rackshack can just go and buy one anyway. So basically let's just assume that everyone searches and finds Rackshack, all they ahve to do is use their form to get a cert... meaning that no one will get one from the GeoTrust website anymore. So would it not be better to just offer their own certs for $49 on their own site too?

Alan

ScottD
06-13-2002, 04:29 PM
I don't think they want to compete with their resellers, but rather want their resellers working for them.

The way rackshack is doing it seems like a killer idea, get people convinced that you have the cheapest certs (and they do) and those folks will also see their dedicated server offerings for dirt cheap.

porcupine
06-13-2002, 04:30 PM
Originally posted by ho247
I don't see the point of GeoTrust offering certs from their site, when you can search around the Internet and find out that you can get exactly the same thing through the Rackshack.net online signup interface, for half the price. Maybe someone can enlighten me on this and tell me how this business model works?

I know it will mean they can sell more as Rackshack have thousands of customers that they can offer the SSL cert to, but then all the other uses that don't use Rackshack can just go and buy one anyway. So basically let's just assume that everyone searches and finds Rackshack, all they ahve to do is use their form to get a cert... meaning that no one will get one from the GeoTrust website anymore. So would it not be better to just offer their own certs for $49 on their own site too?

Alan

Because not everyone knows about rackshack. It's like argueing about hosting pricing when comparing WHT offers to regular, when "anyone could search and find WHT"

ho247
06-13-2002, 04:36 PM
DizixCom, good point, I never looked at it that way, even though it's a simple concept.

Porcupine... I've probably been in the web hosting industry too long, Rackshack is stuck in my head :(. But if people search around, they usually should be able to find Rackshack in the search engines or from one of those web hosting directories. I think DizixCom has nailed it though.

Alan

porcupine
06-13-2002, 04:40 PM
Originally posted by ho247
DizixCom, good point, I never looked at it that way, even though it's a simple concept.

Porcupine... I've probably been in the web hosting industry too long, Rackshack is stuck in my head :(. But if people search around, they usually should be able to find Rackshack in the search engines or from one of those web hosting directories. I think DizixCom has nailed it though.

Alan

They probably see rackshack as an opportunity, Rackshack will push a LOT of ssl certificates, more so then anywhere else, its an opportunity for them. They dont own 100% of the market, if they did, im sure they wouldn't be doing that with rackshack, but if they partner with rackshack, they'll get more of the market, though make less off them, but ensure stability long term, and expand their client base.

avara
06-13-2002, 05:37 PM
We purchased some certs directly through GeoTrust, but also one from Rackshack. Everything went fine, however they appear to have billed us three times for a single cert, although they sorted it out quickly and issued a refund.

Otherwise, no complaints, and I would recommend them. :)

Haze
06-13-2002, 06:44 PM
We have ordered directly from geotrust before, but ordered our first cert from RS and we had it up in literally minutes.

thewitt
06-13-2002, 11:12 PM
Originally posted by ho247
So would it not be better to just offer their own certs for $49 on their own site too?
Rackshack is selling certs as a loss leader. They are selling at considerably below wholesale. This is not condoned by GeoTrust - as it unvalues their cert which has a suggested retail value of $119 - however I don't think there is anything GeoTrust can really do to stop RackShack from selling these certs at a loss if they want to...

-t

chrisb
06-14-2002, 05:31 AM
GeoTrust works fine on my PC, but I wish people would buy Comodo certificates instead of GeoTrust since GeoTrust doesn't work on my WebTV, and Comodo does. Course the smartest thing is probably to buy Thawte. It works for almost everyone.

avara
06-14-2002, 08:56 AM
GeoTrust actually has better browser compatibility compared to Comodo, so I'm surprised that they don't work on WebTV.

To compare, GeoTrust QuickSSL has over 95% compatibility, whereas Comodo only has about 85% (last time I checked).

mlovick
06-14-2002, 09:18 AM
comodo now has 95% according to their site.

Vortech
06-14-2002, 03:05 PM
Can any one get to here https://members.ev1.net/rsMembers/english/ssl/sslorder.asp .. Been trying for like to hours to order 2 SSLs from RS as they are cheaper then Geotrust but same cert but the damn thing will not work..

The Prohacker
06-14-2002, 03:10 PM
Originally posted by Vortech
Can any one get to here https://members.ev1.net/rsMembers/english/ssl/sslorder.asp .. Been trying for like to hours to order 2 SSLs from RS as they are cheaper then Geotrust but same cert but the damn thing will not work..



Hmm.. I can see the page fine....

Vortech
06-14-2002, 03:13 PM
I closed out all my IE's and then it worked.. Must of been IE.. Kind of odd but its microsoft..LOL

seg fault
06-14-2002, 05:18 PM
Purchasing is painless!

Just make sure you include the word 'NEW' in your cert request, otherwise their form validator spits it back!

ho247
06-14-2002, 05:45 PM
Originally posted by thewitt

Rackshack is selling certs as a loss leader. They are selling at considerably below wholesale. This is not condoned by GeoTrust - as it unvalues their cert which has a suggested retail value of $119 - however I don't think there is anything GeoTrust can really do to stop RackShack from selling these certs at a loss if they want to...

-t I don't think they're selling them at a loss, Rackshack have obviously worked out one of their special deals with GeoTrust with offering SSl certs at the very low price. From what I remember, the way HeadSurfer does business is that you have to work to his terms or you don't do business. So GeoTrust must have accepted his terms and have got the deal.

Alan

thewitt
06-14-2002, 06:03 PM
Originally posted by ho247
I don't think they're selling them at a loss[clip]
I thought this might be the case as well, so I contacted GeoTrust to see how I could get pricing to compete with Rackshack. I was informed that they have no better pricing than is available to any other reseller, and they reaffirmed my price points as well based on any potential volume discounts. They also expressed their concern that by Rackshack selling these certs at such a low price, they are in fact devaluing the product.

They are indeed selling them at a loss.

Nothing wrong with that in my book. They are obviously trying draw customers into their hosting business by leading with dirt cheap QuickSSL certs. It's all about the costs to bring in a new customer, and they have elected to use QuickSSL certs as a drawing card. OK by me, but it makes it very difficult to compete when they sell for so much less than others can even buy them for...

-t

Marty
06-15-2002, 07:15 AM
Originally posted by hosticle
Purchasing is painless!

Just make sure you include the word 'NEW' in your cert request, otherwise their form validator spits it back!

I didn't do that, and I didn't have any problems. I took the CSR our of WebHostManager and pasted it in without modification.

GordonH
06-15-2002, 08:08 AM
Hello

Tucows will be making Geotrust Certs available via OpenSRS shortly (replacing the Entrust certificates).

The projected price to resellers is between the Rackshack price and the price Geotrust charge their own resellers.

The advantage will be that OpenSRS resellers will be able to manage it all through the same account as thier domain names which makes paying for the certs easier.

Gordon