Okay people. I have come across one of the best live chat software scripts out there that is free. This bad boy is tight.

Info

Visitors to your site will see a CALL ME NOW button on your website. If the visitor clicks on it, they are asked to enter their phone number. The ChatStat IM client will then dial the end users phone number over the internet using SKYPE CONNECT VoIP (Voice Over IP) and connect the call. When the "Call Me Now" user answers the phone, the web visitor and the operator will be connected and can proceed with a sale or support call.

ChatStat gives you the ability to conduct operator or visitor initiated live chat with your website’s visitors. ChatStat comes with completely FREE unlimited live chat for five operator seats per site, and you can have as many sites as you wish at no additional charge.

Includes zoom, scroll, pan, extrapolate, and explore modes. Our new graphing system will blow you away! You can instantly view vast amounts of data in a graph that updates 30 times per second. Over 40 high speed "MovingGraph" graphs for Site Statistics can tell you just about everything you would ever want to know about your website traffic.

ChatStat supports AIM, ICQ, Yahoo, MSN, Jabber, Skype, and Google Talk. Because ChatStat directly supports all of these major instant messenger mediums, it means that you do not have to have multiple instant messenger clients open at once.

Check it out at http://www.chatstat.com

Amazing!

Im definately impressed with it so far, still testing it internally, but so far so good. Definately still beta, but it looks like its going to be great once it hits stable. Cant wait!

Yes I agree. I think for free - its the best out there and might be a big contender to others as well. The nice thing is nothing sits on your server.

Just curious - if anyone else uses it - please post your review of the product.

Seems Great. I am going to give it a try now, Will post back how it goes.

ChatStat Installation Failed: "The system could not find the file specified". Please check your settings and try again.

Not a good start, its new so no information around about problems. Anyone else had this problem?

ChatStat Installation Failed: "The system could not find the file specified". Please check your settings and try again.

Not a good start, its new so no information around about problems. Anyone else had this problem?

I definately didnt get that error. Contact their live chat support if your having issues. They were pretty helpful to be last night when i had questions.

Yea they are very helpful. The program only runs on Windows. The install worked perfectly for me. Review their manual for additional support.

I sent them an email. Probably just a setting on my computer. It will be one of those things when you find/fix it its something really simple.

They were on live chat just a second ago. Also - try this:

http://chatstat.com/manual.pdf

For the record - I don't want people to think I am associated with ChatStat. I just found the program - tried it - and thought others that enjoy testing out new things would enjoy it as well. Not to mention it is yet another alternative to the many chat scripts out there - and this one is a powerful free one that does't look cheap.

Hello, this is Nick Matina, CEO of ChatStat.

I am here to answer questions!

ChatStat Installation Failed: "The system could not find the file specified". Please check your settings and try again.

Not a good start, its new so no information around about problems. Anyone else had this problem?

Please make sure you have the latest install package from our site. Just go to our site and click on the download button to get the latest installer.

If this does not work, please feel free to call me directly at 714-612-3431 or hit me up for live chat on our site.

We are committed to solving your problems, we are unlike many companies that have forgotten the value of providing quality direct human support.


Thanks!

The program only runs on Windows.
In addition to Windows, the ChatStat software requires the .Net 2.0 framework. The application installer will install .Net for you if you give it the ok.

I am in live chat with someone now. I am impressed by the support provided.

There is an in depth and detailed help video for download.

I would post the direct link, but I cannot until I have five post within this software.

Just go to our home page, and then click on the WATCH THE COMPLETE TOUR button on the top right side of the front page.

Thanks.

I think that now when someone ask what software to use with their systems, it would be a safe bet that we can include ChatStat in the list of providers. Nick - it is really great that you have taken the time to join the thread. WHT is a great place to not only learn but to get some serious beta testing feedback on your product. Once your post count climbs - you might see about listing your software in the related offers and request area. You would get some serious beta testers from there I am sure.

Again - Welcome!

Im very glad to be here Jerett! Thanks for introducing me to the forum!

I will be posting up our press release, and some additonal help files shortly.

There is an in depth and detailed help video for download.

I would post the direct link, but I cannot until I have five post within this software.

Just go to our home page, and then click on the WATCH THE COMPLETE TOUR button on the top right side of the front page.

Thanks.

Watched it, offered me no help :(. Just made me wish I could install this even more. The person I spoke to on your site said they would pass it on to the developer.

Watched it, offered me no help :(. Just made me wish I could install this even more. The person I spoke to on your site said they would pass it on to the developer.

I am the developer.

Im looking at your issue right now, please stand by.

At least you able to get support quickly on this and actually talk with someone. I like that.

I think that now when someone ask what software to use with their systems, it would be a safe bet that we can include ChatStat in the list of providers. Nick - it is really great that you have taken the time to join the thread.
I would list ChatStat with an asterik. It has serious serious potential but it is still quite Beta and rough around the edges.

That said, as a former software engineer myself, I gotta say that I'm impressed. The core parts of the system seem pretty solid. The problems I've seen are in the more periphereal features. It's not suitable for us right now but I can definitely see us adopting it in the future.

And thanks for joining in Nick!

I appreciate your comment and will be the first to admit that we are still working out some kinks.

As you might have read above, we are going to officially release once we get these final issues worked out.

I have several full time programmers and artists only working on stabilization right now. Nothing else. These rough edges and bugs are being fixed as we speak and our software will be ready by release.

We have focused only on making this current release rock solid. Only when that is done, will we pick up and add new features.

Please help us by using the software. We are literally sitting here waiting to hear from you to fix and improve. We are releasing patched updates that automatically update your chatstat client about every four days.

We are also currently seeking investment, if you know anybody that is interested.

I am the developer.

Im looking at your issue right now, please stand by.

Standing by :). You offer great support for a free product.

Amazing. I love the moving graph and can't wait until the release is ready. Thanks again nick. Great stuff here.

ChatStat Installation Failed: "The system could not find the file specified". Please check your settings and try again.

Not a good start, its new so no information around about problems. Anyone else had this problem?


I tried to email this to your sig email address but it was returned with error. And yes, I put the @ symbol in. :D

Here are the contents of the mail I sent you. Hope this helps you.


Ok, I think I have your problem fixed. Please try this.

First, please make sure you have Microsoft .NET 2.x installed.

To make sure you have it installed, go to your CONTROL PANEL> ADD REMOVE PROGRAMS> and scroll to the bottom and look for an entry that says:

MICROSOFT .NET FRAMEWORK 2.0

If it is not installed, here is the link you need to get it.

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en)
Please make sure you only download the ENGLISH version of .NET and that it is Version 2.






Please UNINSTALL CHATSTAT and reboot your computer.

After that, go to this link….

http://www.download.com/ChatStat-Instant-Messenger/3000-2064_4-10578920.html?tag=lst-0-1 (http://www.download.com/ChatStat-Instant-Messenger/3000-2064_4-10578920.html?tag=lst-0-1)

and click on the DOWNLOAD button. This is a different version of our installer, and should work for your specific issue.

Does it cost money to use the VOIP to call back the visitors? I thought there was a charge for calling land line numbers?

Does it cost money to use the VOIP to call back the visitors? I thought there was a charge for calling land line numbers?
Skype is completely free until the end of this year. Also, the use of the call back feature is currently also free. So yes, right now its totally free.

We will begin charging the FOD (Feature on Demand) price to use this as soon as we have a billing system completed. Because the billing system is dead last on our list, it may be a while before you get charged to use SKYPE CALL BACK. :D

Please enjoy the free use of this feature!

Tried it out. The whole system is really really sluggish. If they get this thing working smooth with all the features shown in their demo, it'll be a huge hit!

Kyle

There is a known issue we are resolving right now that solves this sluggish behavior. We will have it fixed before press release next week.

The slow down is caused by the fact that we currently have all IMS clumped into one thread.

Basically, we are separating each different IM clients into its own thread, so that they work independently of each other. Further, we are separating the external IM system threads from the internal Operator to Web Visitor thread and Operator to Operator threads.

This is the known cause for the slow down. We should have seen this comming but did not. Not to worry... its being fixed.


It is not a matter of "IF they get it working", but rather how many days and hours will it take.
This is my third endeavor now. I also founded PRICE.COM and MONSTERCOMMERCE.COM. Perhaps you might have heard of these companies.
So please rest assured, I intend to take this software all the way. It will not languish in bugs or grow stale. We plan to fix and improve daily.


p.s. By the way, I am now a bonified WHT member!!!! See the welcome area. :)


Thanks

Nick Matina

I think that your on to a great thing here Nick and with the direction you are going - this could very well become the top chat script available for the price : feature ratio. I look forward to the release.

I know that you have in place now where we can setup as many departments as we want and users etc because the billing isn't yet established. Will this effect users / beta testers once the final is released and billing begins? Or will they sort of be grandfathered in?

I'm also worried a bit about the fact that the live chat runs through their server.... This wouldn't be a problem except that the HTML button seems to slow down the load times of my website while it waits to connect to chatstat.com and load the "Online/Offline" button.

Also, will there be any features to change the online/offline buttons?

Thanks for the response Nick!

I'm also worried a bit about the fact that the live chat runs through their server.... This wouldn't be a problem except that the HTML button seems to slow down the load times of my website while it waits to connect to chatstat.com and load the "Online/Offline" button.

Also, will there be any features to change the online/offline buttons?

Thanks for the response Nick!


If your seeing a slow down, I cant imagine why. I just checked our server and the logs show no slowdowns I can see. Nor have I ever seen a delay loading on any site. What country are you in?


Ok, the second answer may solve both problems for you. We are currently adding the ability for you to host your OWN chat icon graphics.

That means that all you have to do is UPLOAD the chat images to your server, and then name the url in our setup.

That will solve any latency issues you may be having, as well as allow you to change your icons.

We are also putting up a library of possible chat icons right now. Professionally designed of course.

good to see ya around CHATSTAT

Tried it out. The whole system is really really sluggish. If they get this thing working smooth with all the features shown in their demo, it'll be a huge hit!

Kyle

as of right now, we have just released the multi-threaded IM PATCH.

it is MUCH FASTER now, please give it a try.

If you log in to CHATSTAT , give it a sec, and it will autodetect the new version and update itself. after chatstat restarts, its nearly INSTANT across the board.

Nice work on fixing things guys. The application seems much quicker now. Still some delay problems with the web chat side, but I'm sure you guys will fix them too.

Its server side. Its a memory leak. We are hunting it down now.

Our server is getting pounded with traffic... an unexpectedly large amount.

We are making adjustments. :eek:

Very Cool... Nice work Chatguys:agree:

you guys should check out oschat. Its still in beta but its an advanced ajax chat.
www.oschat.net

you guys should check out oschat. Its still in beta but its an advanced ajax chat.
www.oschat.net

Um, maybe im reading things wrong, but im pretty sure its more a chat room (irc style) experience, not a live support client like what were talking about here or comparing too. Its also alpha, not beta, huge difference.

Chatstat,

How does chatstat handle the text refresh, etc. Meta, Ajax, etc?

Chatstat,

How does chatstat handle the text refresh, etc. Meta, Ajax, etc?


It is all AJAX. :D:D:D:D

Yea - this is about ChatStat - a live support client. It's not really a thread for other unrelated products.

Thanks for the link non-the -less. I will take a look at at it.

Gr8.Liked it too much.Will definately take it.

Nick,

Any estimated time to when we will be able to use our own online/offline buttons? I'd like to use this on my site, but have some customizations I'd like to do-- so it'll integrate nicely.

Kyle

Glad I came across here and visited chatstat website. I was interested to try chatstat to see if its good or not. It wasn't hard to set up!! After played with chatstat, it is absolute great!! Nick (ceo) is a nice person too, had a chat with him personally. Chatstat is no longer beta and some bugs need to fix.

There are none of best free live chat scripts!! Way to go Chatstat :) And the goody feature on demand.

ok , here is our status...

EDITABLE ICONS is comming up over the weekend.


Today we are optimizing operator to operator chat, so you may see yourself get logged out and in. If this happens, dont worry. :eek:

By the way, our new chat engine is in, and it is ALOT FASTER.

We are still dealing with the Italy connection failure with our hosting provider too!

Thanks


Nick

I was looking at something like this. Chatstat is very imprssive and free. Thanks for the link

It has been my pleasure to provide this gem of a product to this community and feel it is the one thing I have done right so far within WHT. Nick is ace on support only to be topped by professionalism and business ethics.

This is one of the first live chat providers that has actually taken a proactive approach to their customers. Not only is this company willing to help you as much as they can - they came to WHT and provide you with updates, fixes, or whatever you might need to help answer questions. These guys are amazing.

Chatstat is in it's baby stage of release - meaning - its brand spanking new - but - just imagine what it will grow into over time. Especially with the quality of the product at intial release - wow!