SelectVPS – Dedicated Server Sale

With our new expansion in the Peer1 Datacenter in Miami, Fl and Atlanta, Ga, We are determined to sell the remaining inventory!

DXHT-3.0-1-MIA – ONLY 4 Servers are scheduled for delivery on 09-11-06.
Dual Xeon 3.0 with HT
8GB Ram (FREE UPGRADE To 16GB RAM - $200.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Linux/Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $250.00) $350.00/month there after.
* Click Here to Order * (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=28&submit=next+%3E%3E) ( use coupon: DualXeons-Save100 )

DXHT-3.0-2-MIA – ONLY 6 Servers are scheduled for delivery on 09-11-06.
Dual Xeon 3.0 with HT
4GB Ram (FREE UPGRADE To 8GB RAM - $100.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Linux/Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $150.00) $250.00/month there after.
* Click Here to Order * (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=29&submit=next+%3E%3E) ( use coupon: DualXeons-Save100 )

DXHT-3.0-3-MIA – ONLY 10 Servers are scheduled for delivery on 09-11-06.
Dual Xeon 3.0 with HT
2GB Ram (FREE UPGRADE To 4GB RAM - $100.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Linux/Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $150.00) $250.00/month there after.
* Click Here to Order * (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=30&submit=next+%3E%3E) ( use coupon: DualXeons-Save100 )

DXHT-3.0-4-MIA – 2 of these servers are here, Standing by, WAITING ON YOU!
Dual Xeon 3.0 with HT
1GB Ram (FREE UPGRADE To 2GB RAM - $25.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: RHEL 4
2500GB Bandwidth
100MBPS Port
2Ips
Control Panel: cPanel (Preloaded / Installed)
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $100.00) $150.00/month there after.
* Click Here to Order * (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=31&submit=next+%3E%3E) ( use coupon: DualXeons-Save50 )

DXHT-3.0-5-MIA – We have quite a few of these servers available.
Dual Xeon 3.0 with HT
1GB Ram (FREE UPGRADE To 2GB RAM - $25.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $100.00) $150.00/month there after.
* Click Here to Order * (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=31&submit=next+%3E%3E) ( use coupon: DualXeons-Save50 )

Our Default configs for each server are: Basic Managed, RAID-1, and 100MBPS Port.

SelectVPS Also has some Dual Core, Dual Opterons 265 (2-4GB Ram) and some Dual Core, Dual Opteron 270 (2-4GB Ram) available. Contact Sales@SelectVPS.com for more info on them.

* The server(s) we have readily available come as is. Custom configurations will take longer. Custom Partitions and removing Raid-1 Configurations take approximately 4days

==============================================
(Per Month Prices unless otherwise noted – Prices may vary from location to location, Please contact Sales before ordering.):

[IP Addresses]
5 IPs -> $8.00
8 IPs -> $10.00
16 IPs -> 15.00

[Control Panel]
cPanel -> $25.00
* Installatron -> $15.00/month OR $60.00 (One-time fee)
DirectAdmin -> $15.00
* Installatron -> $15.00/month OR $60.00 (One-time fee)
ServerCP -> Free
Webmin -> Free

[Ram]
$25.00 / 1GB

[Transfer]
Add 1000GB -> $25.00
Add 2000GB -> $45.00
Add 5000GB -> $100.00
10 Mbps Unmetered Premium Bandwidth- $200/month
25 Mbps Unmetered Premium Bandwidth- $450/month
50 Mbps Unmetered Premium Bandwidth- $700/month
100 Mbps Unmetered Premium Bandwidth- $999/month

[Management]
Basic Management -> Included in Price
Silver Management -> $15.00
Platinum Management -> $30.00

Basic Management;
Update Server Modules (Apache, PHP, etc)
Monitor Service Ports for uptime

Silver Management;
We support the OS Installs / reloads *VPS Services Only*,
Update Server Modules (Apache, PHP, etc)
Install 3rd party scripts
Update/Upgrade 3rd party scripts
ONE-TIME Server Harden / Secure
Monitor Service Ports for uptime

Platinum Management;
We support the OS Installs / reloads *VPS Services Only*,
Update Server Modules (Apache, PHP, etc)
Install 3rd party scripts
Update/Upgrade 3rd party scripts
Server Hardening
Monitor Service Ports for uptime
==============================================

Offer Ends 9/18/2006.

Any Test link / IP ?

Test IP: 66.33.18.190
Test File: http://gamepain.net/10MBTestFile

that link doesn't work

Just WoW, ordered my server about 7 hours ago, and got it now. This is just super fast

Is this a month to month contract?

DXHT-3.0-5-MIA – We have quite a few of these servers available.
Dual Xeon 3.0 with HT
1GB Ram (FREE UPGRADE To 2GB RAM - $25.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $100.00) $150.00/month there after.

Can i get cheaper price with lower config like P4 processor?

Can you setup a VPS environment for me if I order a server? Free or charged?

DXHT-3.0-5-MIA – We have quite a few of these servers available.
Dual Xeon 3.0 with HT
1GB Ram (FREE UPGRADE To 2GB RAM - $25.00 Value)
250GB HD (FREE 2nd 250GB HD - $30.00 Value)
Raid: 1 (Hardware Raid by 3ware)
OS: Windows
2500GB Bandwidth
100MBPS Port
2Ips
(FREE Client Exec Billing Software - $15.95 Value)
(First Month just $100.00) $150.00/month there after.

Can i get cheaper price with lower config like P4 processor?

If Im not mistaking, you have 1 server already.. Contact me personally @ RMaltby@SelectVPS.com and we'll discuss a discount for your 2nd ;)

We have a few P4's on order... but not many..

Thanks

Can you setup a VPS environment for me if I order a server? Free or charged?

We have had mixed feelings about doing this as a free or charged service... My Initial idea was to offer it free of charge.. (but you pay for IPs needed)..

We can set up HyperVM with 5 VPS Licenses + 11 total IPs for $11.00 extra..

Thanks,
Robert

Is this a month to month contract?

Correct. Month to Month contract - Cancel at any time :) -- We require ATLEAST 48hrs notice of cancelation.

Thanks,
Robert

We have had mixed feelings about doing this as a free or charged service... My Initial idea was to offer it free of charge.. (but you pay for IPs needed)..

We can set up HyperVM with 5 VPS Licenses + 11 total IPs for $11.00 extra..

Thanks,
Robert


Thank you for your reply. What does it cost for additional VPS License and IP?

You just pay for the IPs ($1.00 each) and We will give you 1 VPS License PER 2 Ips purchased..

Thanks,
Robert

Both of the Dual Xeons with cpanel pre-loaded are sold -- I will be creating 2-3 more servers within the next 24hrs.

Thanks,
Robert

Cool I want to get me one of those when they are. :)

Also let me know about your P4's

Hi,

Is IRC and VPS allowed? How much would 64 extra ips cost? Do you offer ddos protection?

Regards,

Hi,

Is IRC and VPS allowed? How much for extra 64 ips? Do you offer ddos protection? How is your bandwidth counted? in+out or whichever is higher? Is it based on the 95th% rule?

Regards,

@platinumn23
p2p and adult allowed?

sorry always asking this questions :D

Hi,

Is IRC and VPS allowed? How much for extra 64 ips? Do you offer ddos protection? How is your bandwidth counted? in+out or whichever is higher? Is it based on the 95th% rule?

Regards,

Bandwidth is counted by the total (IN+OUT) -- Bandwidth is not based on the 95th percent rule.

Hi,

Is IRC and VPS allowed? How much would 64 extra ips cost? Do you offer ddos protection?

Regards,

IRC* + VPS is allowed!

64 IPs $55.00/month (giving you 9IPs free) -- Our Servers are behind a Hardware Firewall protecting you from DDOS.

* IRC - we would prefer you not to connect to any major network.

@platinumn23
p2p and adult allowed?

sorry always asking this questions :D
Sharing warez is strictly forbidden. Adult hosting is ok AS LONG AS It is LEGAL Material.

Thanks,
Robert

I have ONE Of the following servers IN-STOCK:

Dual Core, Dual Opteron 270
10GB Ram
2x 250GB HD (In Raid 1)
100MBPS Port
2,500GB Bandwidth
Located in: Atlanta, Ga (Peer1 DC)
Includes: CPANEL/WHM, ClientExec, and Basic Management

Test IP: 66.223.16.142

$200.00 for the First month and $300.00/month after

Click To Order (http://selectvps.com/billing/order/orderwiz.php?v=8&submit_domain=skip&aid=&c_code=&submit_package=package&type3_package=&type3_package=36&submit=next+%3E%3E) (Use coupon: DCDO-Save100-Special)

Thanks,
Robert

Hi,

I have ordered one of the Dual Xeon 3.0 this morning, how long does it take for the server to be setup? :)

Regards,

i have ordered one dual xeon too,hope it can be up in 48hrs

I got mine in less than 10 hours

I have ordered one dual xeon too, 2 or 3 minutes ago. It's my first remote server

Hello everybody.

i got my server today. but unfortunately i'm worried about their support. i got answers to my questions after very long time. once my server setup has been delayed and now i'm waiting for an answer from 5 hours :(

i got my server today. but unfortunately i'm worried about their support. i got answers to my questions after very long time. once my server setup has been delayed and now i'm waiting for an answer from 5 hours :(

uff this could be a problem. But what kind of problem are you having?

i got my server today. but unfortunately i'm worried about their support. i got answers to my questions after very long time. once my server setup has been delayed and now i'm waiting for an answer from 5 hours :(

I never expected the amount of sales that we received -- We were dramastically under-staffed (3 people with no Level-3's).. Since our initial launch, we have hired 2 level-3s, one more level 2 and 2 Billing/Sales people... We are looking to having our company more organized and make the response times alot lower (we are striving to make them 30minutes or less)..

I do apologise for this and we are working on the response times. I have noticed the times on some tickets and I am looking to hire more people..

** I have even posted in the employment thread about this. **

Thanks,
Robert

Hi Platinum23

in my order i have asked you to answer some questions on virtuozzo setting for my server in orde to sell vps in spanish market, but i nedd cpanel/whm and billing system.

I have another question what kind of partitioning do you make into disks.

¿is there any disaster recovery sytem? and what about back up?

it is a must to have some kind of back up system, can i use some partition into server for backups?

Thank you

DXHT-3.0-4-MIA
Cpanel come with fantastico and you have this server in stock?
And in your atlanta location...

Hi Platinum23

in my order i have asked you to answer some questions on virtuozzo setting for my server in orde to sell vps in spanish market, but i nedd cpanel/whm and billing system.

I have another question what kind of partitioning do you make into disks.

¿is there any disaster recovery sytem? and what about back up?

it is a must to have some kind of back up system, can i use some partition into server for backups?

Thank you

Right now, we do not offer Virtuozzo. I had a long Conference call with my provider and Peer1. Basically the call was about Virtuozzo and Cpanel. Virtuozzo is on the horizon, but we dont know how long away it is. We are working and pushing Peer1 to provide Virtuozzo so that we can turn around and porivde the service to our customers as well. Right now, we are using HYPERVM which is a Web-Based control panel for OpenVZ and Xen.

The Server Partitions are default as to what the DC makes them. I do not request anything special for them at all..

Example:

Filesystem Size Used Avail Use% Mounted on
/dev/sda2 224G 1.2G 211G 1% /
/dev/sda1 122M 17M 99M 15% /boot
none 1014M 0 1014M 0% /dev/shm


We use RAID-1 Configurations -> Where the data on HD1 is mirrored onto HD2. If HD1 should fail, the data should be on HD2 (unless there is a File System Failure).

We offer EXTERNAL Backups @ $0.50 /GB (purchased in 5GB increments. We do set up a Internal Backup server -> We provide 20GB Free of charge (This is not listed anywhere, however, we offer it as well to those whom request it)

If I have missed a question, Please let me know.

Thank You,
Robert Maltby

DXHT-3.0-4-MIA
Cpanel come with fantastico and you have this server in stock?
And in your atlanta location...

We do not have Fantastico at this point in time, we can add Installatron on for $15.00/month or $60.00 ONE-TIME Fee.

We have it instock (just need to install cPanel) and it can come in Miami or Atlanta (we have more in Atlanta -- as our new shipment arrived there :) )

Thanks,
Robert

I want to order one right now, but i'm in office and i cannot receve phone... can you help me?

Please contact me VIA AIM, Y!M, MSN, or Email -- I'll work it out with you :)

AIM/Y!M: PlatinumN23
MSN: PlatinumN23@hotmail.com
EMAIL: RMaltby@SelectVPS.commm

Thanks,

Would it be possible to get this:
Dual Xeon 3.0 with HT
2 GB RAM
2x250GB HD
Raid: 1 (Hardware Raid by 3ware)
OS: RHEL 4
2500GB Bandwidth
100MBPS Port
2Ips
Control Panel: cPanel (Preloaded / Installed)
Client Exec Billing Software

Only with one Xeon or one Opteron?

Would it be possible to get this:
Dual Xeon 3.0 with HT
2 GB RAM
2x250GB HD
Raid: 1 (Hardware Raid by 3ware)
OS: RHEL 4
2500GB Bandwidth
100MBPS Port
2Ips
Control Panel: cPanel (Preloaded / Installed)
Client Exec Billing Software

Only with one Xeon or one Opteron?

We only have Dual CPU Servers atm.. Sorry ;)

i got my server today. but unfortunately i'm worried about their support. i got answers to my questions after very long time. once my server setup has been delayed and now i'm waiting for an answer from 5 hours :(

buddy with my experience working with about 4,5 different companies, selectVPS is fantastic in support. I'm really happy with them and wish them the best luck.

Please contact me VIA AIM, Y!M, MSN, or Email -- I'll work it out with you :)

AIM/Y!M: PlatinumN23
MSN: PlatinumN23@hotmail.com
EMAIL: RMaltby@SelectVPS.commm

Thanks,
Email is sent :)

buddy with my experience working with about 4,5 different companies, selectVPS is fantastic in support. I'm really happy with them and wish them the best luck.
There has been alot on our plates at SelectVPS.. We have managed to get most of the support queues up to speed with things now.. there are a few issues we are dealing with and hopefully, should have them up to speed by monday :)

If only there was more time in a day ;)

BTW; Thanks for the Feedback :)

Email is sent :)

I havent received any emails.. Can you please resend it?

Email me @ RMaltby@SelectVPS.com (I noticed that the last message has 3 M's..)
Thank You,
Robert Maltby

I got an Email from you now and I just responded :)

Thanks,
Robert

I got an Email from you now and I just responded :)

Thanks,
Robert

Good, i will check that.

I created a support ticket for a qestion that was responded in 5 mins. But when i replied to that it was pending since last 20 hours. I hope support & sales are not responding in the same manner.
Here is my paypal payment transection id (ID #3D492817UD884724C) i would reqest your to process it fast as i am victim of dataloss from WHP datacenter.

Dual Xeon 3.0 with HT
2 GB RAM
2x250GB HD
Raid: 1 (Hardware Raid by 3ware)
OS: RHEL 4
2500GB Bandwidth
100MBPS Port
2Ips
Control Panel: cPanel (Preloaded / Installed)
Client Exec Billing Software

do you still have server available?i will order one more soon.
Thank you

Dual Xeon 3.0 with HT
2 GB RAM
2x250GB HD
Raid: 1 (Hardware Raid by 3ware)
OS: RHEL 4
2500GB Bandwidth
100MBPS Port
2Ips
Control Panel: cPanel (Preloaded / Installed)
Client Exec Billing Software

do you still have server available?i will order one more soon.
Thank you
Im putting off Dedicated Server Sales off until Monday - Tuesday. Our Dedicated Server line is growing far faster then I expected ( because of the pricing ;) )...

Once I get more staff to better handle the new customers and get more(better) organized I will post a new offer on WHT..

That would be your 3rd server, so I'll email you BEFORE we post on here (so check your email or be prepared for an email from me on sunday night or monday)..

Thanks,
Robert

What about mine it was booked on friday. :( i really need that my all sites are down. I have mailed you yesterday and today also about the status. A short reply will be appriciated.

We are working on getting your set up now.. We have had some problems with the servers (basically not keeping all of them organized as we should have) so we put a hold on the current orders to catch things back up.. Expect your server within the next 12hrs :)

Thanks,
Robert

thanks i got reply of email too . :)

WebhostingAsia: Your information should go out shortly. The licensing is still not completed for some reason and I am checking on that.

WebhostingAsia: Your information should go out shortly. The licensing is still not completed for some reason and I am checking on that.

I appreciate your efferts & concern to provide me with the server as soon as possible. I am waiting desperately.

Please think about us too.

Thank you-

Hey guys whats going on with your support? I've submitted a ticket 3 days ago, and still no answer!

I need a reboot too and nobody is helping!

Whats the Ticket Number?

Thanks

I don't have the number man, this is redicules I've sumbmited a ticket that my CPANEL and EMAIL are down about 3,4 days ago, haven't recieved any support!

I also Emailed you guys and submited a ticket to do a simple REBOOT on my server about 8-9 hours ago, and still haven't got my server rebooted! My websites are down and nobody gives a damn and there is absolutly no support! Im really fraustrated right now and this is the first time that my websites are down for 9 hours just because of a simple reboot which takes less than a minute for you guys to do!

I don't have the number man, this is redicules I've sumbmited a ticket that my CPANEL and EMAIL are down about 3,4 days ago, haven't recieved any support!

I also Emailed you guys and submited a ticket to do a simple REBOOT on my server about 8-9 hours ago, and still haven't got my server rebooted! My websites are down and nobody gives a damn and there is absolutly no support! Im really fraustrated right now and this is the first time that my websites are down for 9 hours just because of a simple reboot which takes less than a minute for you guys to do!
Whenever you submit a ticket, or ask a question, you will get a email or something showing the Ticket Number.. That number is something that we can search/lookup when people question us..

I have been on the Helpdesk periodically today and have only seen 1 request for a reboot which happened ~5minutes ago.. (Im guessing this was from you?)

Thanks,

buddy Im telling you that my EMAIL is not working on your server! I've submitted a ticket which says use my secondary Email to get back to me, I cannot check my primary email! 216.87.220.102 , 216.87.220.103 these are my IP addresses, Please reboot the server so I can get my websites up and running then we will do something about the cpanel and email

I can post every ticket number here for you if you like.

We have replyed to every single ticket asking for your root login yes all 5 tickets over the past 3-4 days including your reboot request and NOT one time have you responded. You keep opening a new ticket for the same issue.

We can't help you if you don't provide the nessicary information.

Please next time don't come creating new tickets swearing at our staff.

Could you see this one and tell me something; mine is not so urgent

GNL-413768

Thanks

buddy Im telling you that my EMAIL is not working on your server! I've submitted a ticket which says use my secondary Email to get back to me, I cannot check my primary email! 216.87.220.102 , 216.87.220.103 these are my IP addresses, Please reboot the server so I can get my websites up and running then we will do something about the cpanel and email
I have put in the Reboot request in now. Just a FYI in the future, We need the IP's / Domain name when you submit a ticket.. Without you telling us that, we cant do anything..

If you do not relay the message that your primary email isnt working, then how are we to contact you? Would you please enter a "Secondary" email address in our billing system so that we have a means of contacting you for things like this..

As for the 3-4days of no reboot, it was a little over 12hrs (from what I could tell) and the reason why it is / was taking so long was because we are waiting on YOU to reply with the needed information..

Thank You,

I can post every ticket number here for you if you like.

We have replyed to every single ticket asking for your root login yes all 5 tickets over the past 3-4 days including your reboot request and NOT one time have you responded. You keep opening a new ticket for the same issue.

We can't help you if you don't provide the nessicary information.

Please next time don't come creating new tickets swearing at our staff.

What are you talking about man? I have 2 tickets open right now! 1 is submitted 3,4 days ago about my CPANEL AND EMAIL that are not working! and there is 1 that I opened up today to get a REBOOT! When did I open a same ticket? What information do you need to do a simple reboot?

Here is my first ticket!


12 Cpanel and Email (https://www.selectvps.com/billing/user.php?op=menu&tile=mysupport&type=details&id=12) New - 09/27/2006: 06:16:37 Type: Other Priority: 1 (High) Question: Hi,

it\'s been couple of days that my Cpanel and Email are not working. When I try to go to them the page wont open up.

this is the link for my Cpanel

http://www.iranproud.com:2082/

and this is the link for my Email

https://www.iranproud.com:2096/

I\'ve checked it from ssh and I can login to Cpanel from there.

I get listening here but Cpanel is not working.

One more thing, Please get back to me at my secondary Email which is bardiasm@gmail.com, because I can\'t check my primary email.

Thanks Cut and Paste Error Received: root@ns1 [~]# netstat -a
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State
tcp 0 0 *:2082 *:* LISTEN
tcp 0 0 *:2083 *:* LISTEN
tcp 0 0 *:2084 *:* LISTEN
tcp 0 0 *:2086 *:* LISTEN
tcp 0 0 *:2087 *:* LISTEN
tcp 0 0 *:6666 *:* LISTEN
tcp 0 0 *:mysql *:* LISTEN
tcp 0 0 *:2095



Here is my second one:

Call ID Subject Status Tech Timestamp 15 Restart (https://www.selectvps.com/billing/user.php?op=menu&tile=mysupport&type=details&id=15) New - 09/30/2006: 03:48:01 Type: Other Priority: 1 (High) Question: Please restart my server


IP: 216.157.20.11

I haven't recieved any support for both of these! And now you are telling me that I've opened up same tickets?!!!!

I have put in the Reboot request in now. Just a FYI in the future, We need the IP's / Domain name when you submit a ticket.. Without you telling us that, we cant do anything..

If you do not relay the message that your primary email isnt working, then how are we to contact you? Would you please enter a "Secondary" email address in our billing system so that we have a means of contacting you for things like this..

As for the 3-4days of no reboot, it was a little over 12hrs (from what I could tell) and the reason why it is / was taking so long was because we are waiting on YOU to reply with the needed information..

Thank You,

Buddy I have a secondary email, and I have my IP address in my reboot ticket, just take a look at my copied tickets in my post up here. I also said that my PRIMARY email is not working in my first ticket. what else I need to do here?

Could you see this one and tell me something; mine is not so urgent

GNL-413768

Thanks
I was just getting to your question. Expect the response in the next 5minutes.

Thanks

i have emailed you the 5 ticket id numbers to take a look and see what i am speaking of.

Well, here is a list of Tickets that I can see:

Ticket #: CFH-229798
(reboot request) We replied asking for the info, no response from you.

Ticket #: WDL-898196
(reboot request) We replied asking for more info, no reply from you.

Ticket #: GIC-904719
Not sure about this one as it was referring to something else but doesnt list the other ticket.

Ticket #: HBM-870748
(cPanel messing up?) We asked for the root login so we could take a look at cpanel and fix it if needed be.

Ticket #: YOP-267129
(root password change) "Thanks Robert, I really appriciate your fast respond...", you replied to the same ticket so we had it all on file in one ticket.

Ticket #: ZYQ-948894
(network speeds) This was solved the same day, you replied to the same ticket so we had it all on file in one ticket.

There are 2 more tickets that I didnt list as they were pre-sales questions asking about server setup times, etc..

Thanks,

Well, here is a list of Tickets that I can see:

Ticket #: CFH-229798
(reboot request) We replied asking for the info, no response from you.

Ticket #: WDL-898196
(reboot request) We replied asking for more info, no reply from you.

Ticket #: GIC-904719
Not sure about this one as it was referring to something else but doesnt list the other ticket.

Ticket #: HBM-870748
(cPanel messing up?) We asked for the root login so we could take a look at cpanel and fix it if needed be.

Ticket #: YOP-267129
(root password change) "Thanks Robert, I really appriciate your fast respond...", you replied to the same ticket so we had it all on file in one ticket.

Ticket #: ZYQ-948894
(network speeds) This was solved the same day, you replied to the same ticket so we had it all on file in one ticket.

There are 2 more tickets that I didnt list as they were pre-sales questions asking about server setup times, etc..

Thanks,
Why do you copy paste the closed tickets which are done? Lets talk about the 2 new ones. 1 is for my Cpanel and Email which are not working. I opened it 4 days ago.

1 was a reboot request and I've had my IP Address in there. What other info did you need to do a reboot man?

And even if you guys answered me back at my primary email, there was no way I could check it! and I've said it in my ticket, contact me at my secondary email which is ....

Maybe I should have posted the dates and if they are Open / Closed..

Ticket ID - Date of Last Response - Open/Closed - Last responder

ZDP-182723 - 11 Sep 2006 03:35 AM - Closed - Robert Maltby (me) - resolved

ZYQ-948894 - 11 Sep 2006 03:00 PM - Closed - Robert Maltby (me) - resolved

YOP-267129 - 13 Sep 2006 12:36 AM - Closed - Robert Maltby (me) - resolved

HBM-870748 - 27 Sep 2006 06:16 PM - Closed - Adam T (Asked: "Can you please provide me with the root login information for this server?") -- No response for over 48hrs so we closed the ticket as we assumed it was taken care of.. this was concerning "Cpanel and Email".

CNB-606626 - 28 Sep 2006 11:07 AM - Closed - Mark G - You asked for a update and he replied saying the previous ticket was updated / replied to.

GIC-904719 - 29 Sep 2006 12:04 PM - Closed - you - Not sure how this got closed, but I will look into it.

WDL-898196 - 30 Sep 2006 03:48 PM - Closed - Ryan asked for the server information, and no response yet.

CFH-229798 - 01 Oct 2006 01:37 AM - Open - Ryan - We are still requesting your server information. This is also a warning ticket for you to watch your language when submitting a ticket. Swearing at our staff and ourselves will get you nothing accomplished.

If there is another open ticket other then CFH-229798 then PLEASE let me know as that is the ONLY OPEN Ticket that I can find.

I've already talked to Ryan in Email about these, this is what happened here Platinumn23. You guys kept answering back to me at my primary email which I could not check. And also I can't login to your ticket system with my email and password! So I was not recieving anything from you. Why would I not answer you guys back if I recieve your question?!

I reset your trouble ticket username / password (so you can log into the help desk directly)

The Email is your primary email address and the password is "resetYourfirstname" Please make sure you capitalize the first initial of your first name (IE: if your name is Robert; the password would be "resetRobert").. I will Pm you this as well.

The easiest way to submit a ticket is to just email the appropriate department (IE: for support, email support @ selectvps . com and this will automatically create a ticket and email you the credentials for that ticket -- if we respond, the response is sent to you at the email account you used when creating the ticket.)

If tickets are created under the primary email address then that could be the problem as to why there was no response to / from you..

We'll have this all worked out tonight and have you back on track like you should be :)

Thank You,

Platinumn23 your mail box is full chek it on ;)


billing@selectvps.com
mailbox is full: retry timeout exceeded

Heh, That happens.. Its Fixed now -- I'm downloading all the emails as we speak and I'll be doing this on a more frequent occasion to prevent this from the future..

Thanks,
Robert

I reset your trouble ticket username / password (so you can log into the help desk directly)

The Email is your primary email address and the password is "resetYourfirstname" Please make sure you capitalize the first initial of your first name (IE: if your name is Robert; the password would be "resetRobert").. I will Pm you this as well.

The easiest way to submit a ticket is to just email the appropriate department (IE: for support, email support @ selectvps . com and this will automatically create a ticket and email you the credentials for that ticket -- if we respond, the response is sent to you at the email account you used when creating the ticket.)

If tickets are created under the primary email address then that could be the problem as to why there was no response to / from you..

We'll have this all worked out tonight and have you back on track like you should be :)

Thank You,

I appreciate that Robert, you guys are great.