View Full Version : Donhost... what next?
Gotti 06-11-2002, 07:41 AM Well, I've been with donhost - www.donhost.co.uk for a while now. Nice service and all. But there's a problem. A partner company would like to transfer 60 or so accounts to my company and they use about 10-20gig/month bandwith. Donhost reseller package is limited to 20gig/bandwith and additional GIG of bandwith is about $25 I contacted donhost and asked them if we could come to a sort of an agreement where i would purchase additional reseller packages to increase the bandwith limit. They refused and said they would only be interested in doing something like that for a dedicated server. I checked those and they have a 5GIG bandwith limit.
Ok to make a long story short. Is there any way to come to a deal with donhost or can anyone propose a similar europe-based host?
Thanks,
Gotti
Dnslinux 06-11-2002, 09:13 AM I contacted donhost and asked them if we could come to a sort of an agreement where i would purchase additional reseller packages to increase the bandwith limit. I dont understand why Donhost will not let you purchase another resellers account. Well, nothing nothing they do suprises me anymore :stickout We have a few resellers who have done exactly this. In fact, its what we recommended !
tazd9t9 06-11-2002, 11:18 AM Can i ask who said no at donhost? was in daniel, steve or john?
You could just buy a second reseller without trying to come to any deal with them, they have no legitimate reason to stop you doing this and there is nothing in their terms to stop you either
Gotti 06-11-2002, 12:27 PM Originally posted by tazd9t9
Can i ask who said no at donhost? was in daniel, steve or john?
You could just buy a second reseller without trying to come to any deal with them, they have no legitimate reason to stop you doing this and there is nothing in their terms to stop you either
Well there was no signature. Last time i was replied by Steve and he said "we'll deal with this problem once u come close to the limit"
jonny b 06-11-2002, 12:54 PM Originally posted by Gotti
he said "we'll deal with this problem once u come close to the limit"
dont know if i'd want to be 'dealt with' :crap:
easier sorting it out from day 1....
Cheers
Gotti 06-12-2002, 12:49 PM Agreed. Now if someone could suggest a host similar to donhost but a little more flexible?
grandad 06-12-2002, 12:57 PM Not European (why would you need that?) but good US Host is MCHost - www.mchost.com/plans/
Gotti 06-12-2002, 05:28 PM Originally posted by Gotti
Agreed. Now if someone could suggest a host similar to donhost but a little more flexible?
yeah, need an european host
WebSnail.net 06-12-2002, 07:25 PM Originally posted by Gotti
yeah, need an european host
If you want a better price option and less "abrupt" service then you're probably best going to a US server based service.
MCHost, or Flump.net are two I'd recommend on the basis of usage. As things stand at the moment I'd put Flump above MCHost at the moment
jonny b 06-13-2002, 06:18 AM Originally posted by WebSnail.net
If you want a better price option and less "abrupt" service then you're probably best going to a US server based service.
MCHost, or Flump.net are two I'd recommend on the basis of usage. As things stand at the moment I'd put Flump above MCHost at the moment
Sorry..but thats BS....you might get cheaper bandwidth but that would be about it......
Cheers,
tazd9t9 06-13-2002, 06:24 AM would a uk company but with servers based in the US be any good?
jonny b 06-13-2002, 07:23 AM Originally posted by tazd9t9
would a uk company but with servers based in the US be any good?
Shouldnt be any different than a US company with US servers!
Also remember...you'll save on VAT if you want to purchase direct from the US..... ( if you're not VAT registered! )
Cheers,
tazd9t9 06-13-2002, 07:29 AM It does make a difference, payment can be made in GBP which gets rid of exchange rate probs and tech support is in the same timezone, its just slightly cheaper because the servers are in the US
jonny b 06-13-2002, 07:52 AM Originally posted by tazd9t9
It does make a difference, payment can be made in GBP which gets rid of exchange rate probs
You'd be paying by credit card anyway so its hardly an issue....dividing by 1.4 aint too hard & your bank does the work ;)
Originally posted by tazd9t9
and tech support is in the same timezone
pretty much irrelevant these days......Most US hosts have 24 hour support, you should know that using Rackshack!
Cheers,
tazd9t9 06-13-2002, 08:32 AM Still its up 2 them if they want to use a European host, this forum is 2 dominated by americans lol
GordonH 06-13-2002, 09:35 AM Hello
I still don't understand the £20 - £30 per GB thing.
We pay a fraction of that for bandwidth.
It makes me thing some companies use it to reduce headline prices but then stack it on with the overage.
Gordon
tazd9t9 06-13-2002, 11:24 AM They are just extras to make more profit, if they think they can get away with it they will!
projo 06-13-2002, 12:05 PM 1) I understand bandwidth is more expensive in the UK. If so there may be less leaway in dealing as compared to a US company.
2) My response to your question to Donhost was that you wanted to pay for two reseller accounts and have their resources combined. This is entirely a different situation than just signing up for another account. There are probably technical and management issues involved.
Gotti 06-13-2002, 01:41 PM Originally posted by tazd9t9
They are just extras to make more profit, if they think they can get away with it they will!
Not only that. They said "we dont allow more than one reseller account per person"
Its basically saying your money is no good here. Schoo!
GordonH 06-13-2002, 01:57 PM I understood that Donhost had a 2mbit line from UUNET
If thats the case then their bandwidth cost will be a lot less than £20 per GB.
There is no real excuse for these sorts of prices these days.
And the "UK is more expensive" line is just a bit of fog.
Its not that much more expensive.
Gordon
jonny b 06-13-2002, 02:22 PM Originally posted by Gotti
Not only that. They said "we dont allow more than one reseller account per person"
Its basically saying your money is no good here. Schoo!
Not really....all they're saying is 'dont take the piss' ....if you've already filled one reseller account you should in the very least be getting a dedicated machine....
you've already made a killing so time to re-invest a bit of that easy money ;)
Cheers,
jonny b 06-13-2002, 02:23 PM Originally posted by GordonH
I understood that Donhost had a 2mbit line from UUNET
If thats the case then their bandwidth cost will be a lot less than £20 per GB.
There is no real excuse for these sorts of prices these days.
And the "UK is more expensive" line is just a bit of fog.
Its not that much more expensive.
Gordon
Given the price of UUNet leased lines Gordon...its a hell of a lot more expensive!!!
Jordan 06-13-2002, 04:53 PM Certain hosts/personalitys seem to have created a fiction that UK bandwidth is more expensive than US bandwidth.
This is simply incorrect, for a start, a UUNet 2mbit LL is approx 14k per annum, depending on where you are.
2mbit will push 600gig per month if you push it constantly.
THis is equating to roughly £2.10 per gig, therefore a reasonable markup would perhaps be to £6-7 per gig.
Cost of bandwidth goes through the floor when you start to look at transit bandwidth pricing (ie bandwidth delivered over ethernet into neutrel colo facilitys), Level3 bandwidth can be purchased for about £75 per meg per month as one example.
(a typical rate for good quality UK bandwidth is 400-500 per month per mbit approx, depending on your deal and provider)
Frankly the likes of £20 per gig that some UK hosts seem to like is laughable and should be frowned apon by the consumer as a blatant rip off.
KDAWebServices 06-13-2002, 06:39 PM £20 a Gb is just a right gip these days, even £10 per Gb is pushing it for the UK market - but like someone else said, if they can get away with it then they will.
Long time no see Jordan - if you've still got my ICQ gimme a message cos I've lost yours.
Jordan 06-14-2002, 02:42 AM Busy busy busy...certainly haven't been doing nothing for the last year or so!
KDAWebServices 06-14-2002, 06:23 AM You sure about that? Cos Mike says you've just been sat on your arse :D (Only joking).
jonny b 06-14-2002, 06:30 AM Originally posted by Jordan
Certain hosts/personalitys seem to have created a fiction that UK bandwidth is more expensive than US bandwidth.
This is simply incorrect, for a start, a UUNet 2mbit LL is approx 14k per annum, depending on where you are.
its closer to £ 20,000 / year if you're not buying in bulk.....
2mbit will push 600gig per month if you push it constantly.
lol....let me know how to achieve that, i'll be a happy man ;)
THis is equating to roughly £2.10 per gig, therefore a reasonable markup would perhaps be to £6-7 per gig.
even at those figures how is £ 6 - £ 7 reasonable and comparitive to the US?????
Cost of bandwidth goes through the floor when you start to look at transit bandwidth pricing (ie bandwidth delivered over ethernet into neutrel colo facilitys), Level3 bandwidth can be purchased for about £75 per meg per month as one example.
(a typical rate for good quality UK bandwidth is 400-500 per month per mbit approx, depending on your deal and provider)
very true....only because its contended and theres no transit fees though.....i only wish peering was possible in N.Ireland....lol....
Frankly the likes of £20 per gig that some UK hosts seem to like is laughable and should be frowned apon by the consumer as a blatant rip off.
big time......but the consumer doesnt see it until its too late.....
Cheers,
GordonH 06-14-2002, 06:33 AM Jonny
I think you are seeing the very cheap US prices and comparing them to UK prices.
Most US colo places are charging $4 - $6 per GB
This is not that far from £5 per GB
The difference is marginal.
Its even less if you are leasing a server with inclusive bandwidth.
If you use band-x it gets even cheaper (but even crappier)
Gordon
jonny b 06-14-2002, 06:39 AM Could be Gordon.....
i think the problem is ( or the problem i have ;) ) is that theres just too many lying toerags out there promising this that and the other without actually being able to back it up.....
if we lied and offered 10 times more data transfer per month, we'd get a shed load of extra customers....but we dont, we offer what people will 100% get and i mean enough for each and every customer.....
point is...the consumer still hasnt really woken up to the web hosting industry.....and the real problem is theres no governing body responsible for its ethics and standards.....
ho hum...
</end rant>
Cheers,
Gotti 06-14-2002, 12:41 PM Originally posted by jonny b
Not really....all they're saying is 'dont take the piss' ....if you've already filled one reseller account you should in the very least be getting a dedicated machine....
you've already made a killing so time to re-invest a bit of that easy money ;)
Cheers,
I checked out their dedicated servers and they are extremely overpriced and limited to 5GB of bandwith.
jonny b 06-14-2002, 12:46 PM Gotti...then have a look elsewhere ;)
You'll have to move all your sites to the dedicated box anyway so moving from one provider to another at this stage isnt going to make much difference!
Cheers,
Gotti 06-14-2002, 02:31 PM Originally posted by jonny b
Gotti...then have a look elsewhere ;)
You'll have to move all your sites to the dedicated box anyway so moving from one provider to another at this stage isnt going to make much difference!
Cheers,
Yeah exactly that's what the purpose of the post was. To find out of other hosts similar to donhost but with more flexible bandwith rules.
tazd9t9 06-14-2002, 04:03 PM In a way i can understand donhosts view of one account per customer.
On the other hand though saying move to a dedicated may be a bit extreme if you take rackshack as an example 400GB per month, 2 donhost accounts would only add up to 40GB a month and if thats all you need then why buy a server.
Then again the price of 2 donhost accounts is about the same as a rackshack server and you have more potentil to grow
Gotti 06-14-2002, 04:37 PM Originally posted by tazd9t9
In a way i can understand donhosts view of one account per customer.
On the other hand though saying move to a dedicated may be a bit extreme if you take rackshack as an example 400GB per month, 2 donhost accounts would only add up to 40GB a month and if thats all you need then why buy a server.
Then again the price of 2 donhost accounts is about the same as a rackshack server and you have more potentil to grow
well it's just amazing that donhost refused someting like that.
some business model they have. their prices are very high but i liked their service
tazd9t9 06-14-2002, 04:50 PM True they are turning away cash but i bet they work on the principle that not many popel know about places like this and if they say to lots of people no, you have to get our dedicated they wont know any better and they will pay for it
Gotti 06-14-2002, 06:32 PM Originally posted by tazd9t9
True they are turning away cash but i bet they work on the principle that not many popel know about places like this and if they say to lots of people no, you have to get our dedicated they wont know any better and they will pay for it
Exactly. And where's the logic in this? Reseller is $55 and gets you 20gb of transfer and dedicated it $100 and gets you 5gb of bandwith.
Additional bandwith for reseller is $22/gb and for dedicated it's $13/gb. Insane
jonny b 06-14-2002, 07:33 PM Originally posted by Gotti
Exactly. And where's the logic in this? Reseller is $55 and gets you 20gb of transfer and dedicated it $100 and gets you 5gb of bandwith.
Additional bandwith for reseller is $22/gb and for dedicated it's $13/gb. Insane
lol....theres a lot of logic in it.....its called sales ;)
the majority of resellers dont come close to using their allocations so a larger amount can be 'offered'....
however.....if you need / want a dedicated machine you've obvioulsy got a lot more money / customers and will therefore require more bandwidth than a standard reseller account.....
its the price you pay....fact is, if you've filled an entire reseller account, you're either making a lot of money or you need to revisit your pricing cause somethings a miss.....
If its the former then you cant really complain as you'll now be offering your customer base a much better solution,
Cheers,
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