Wizards Hosting has been down for over 4 hours. Anybody else noticed or affected? What happened? This is serious. DATACOLO.COM also down. I signed up to good reviews & this happens.

Somebody at Wizards Hosting email me for an explanation.

Nelson

Im sure that they will be back up very soon, there a good company and you were right to signup with them. ALOT of happy customers:)

It will all be ok,

Take care

Is 4 hours downtime normal? You cannot even access their website or DNS servers.


Sincerely,
Nelson

By no means is 4hours normal. I can pretty much gaurentee you though that it will be up very soon. As I said before they are a respected company and will not be liking this anymore than you are:(

Take care

It looks like one of their web servers is down, because it's certainly not network wide, at a guess it Warrior that is down as I believe it takes a long while to do the FSCK on the drives, hence the delay in it being back up and running.

It's been down for me for several hours again.

This is the second major downtime in a month! Not to mention some small problems...

I love WizardsHosting, but this is getting really bad! I think I deserve a free month of hosting :)

I would submit a helpdesk ticket, but that is down ,as well as the wizardshosting main site.

Originally posted by nelsontan
Is 4 hours downtime normal? You cannot even access their website or DNS servers.


Sincerely,
Nelson

Well, if they offer a 99.99% uptime, and this is one of the ONLY outages they will have this year, then sure, its acceptible according to most SLAs (service level agreements) out there.

Originally posted by FWT
This is the second major downtime in a month! Not to mention some small problems...
That is true, but with all respect, the other downtime wasn't something that they had any control over.

I HATE this month with a passion

Did anybody else got BIND broken in last night's upgrade ? (Cpanel)

We only upgrade Cpanel once a week now, to stop anything like this happening.

Sorry to hear about the downtime Carlos :( , if I can help, just let me know

I am goign on each server and changing it to weekly updates, this really sucks, the main problem is only3 of my own servers got affected by it, but one of them was my main personal one, where the helpdesk was

and the monitoring system kept tellign me the servers where ok (the remaining of the time was us fixing it)

Bind was not affected on my CPanel servers during the auto update last night.

Originally posted by Curious Too
Bind was not affected on my CPanel servers during the auto update last night.

Lucky for you, on our end 3 did

Carlos, I stand corrected. One of our boxes that was upgraded earlier didn't have bind running as it should, but the secondary nameserver on a seperate box meant everything was ok.

Were you getting a libdns error? I forget exactly what error is produced.

That is correct, and that was the exact error on those boxes ..

Originally posted by CRego3D
Did anybody else got BIND broken in last night's upgrade ? (Cpanel)

Yeah, we had to reinstall BIND on all servers at 3am.

The Cpanel upgrade servers have been busy :D

We dont run bind on our cpanel servers, except for one. That ones bind did fail as of last night too, but I just disabled it for good.

We had no problems with last night update to do with bind..

Sorry to here that Carlos that does not sound like any fun.. Just glad i did not get the bug.. hehe

Vortech

Yeah, hey **** happens I guess :D .. funny how my H-Sphere servers didnt' got the bug too :D (I can see Nick hiring a hitman now)

Why would it fail on some servers and not others? Did everyone who experienced a failure do so because of libdns not being installed/updated?

Originally posted by CRego3D
Vortech

Yeah, hey **** happens I guess :D .. funny how my H-Sphere servers didnt' got the bug too :D (I can see Nick hiring a hitman now)

Yea H-Sphere does not do some **** update at 3am..LOL..

They do it when some one is around.. hehe

Originally posted by voxtreme-matt
We only upgrade Cpanel once a week now, to stop anything like this happening.


Why is it necessary to update CPanel that often? Once a week seems unnecessary to me. I think once every 2 or 3 months would be plenty.

I find that many of the hosts go down due to upgrades. Why upgrade so often if everything is working fine? Just doesn't make sense to me.

I think be default cpanel does an update every night. I am not 100% sure on that but i think that is the setting right from them.

Originally posted by Vortech
I think be default cpanel does an update every night. I am not 100% sure on that but i think that is the setting right from them.

On 4.7.0 build 156 or later version of WHM, you can disable the auto update.

Sorry to hear that Carlos.

I'm not sure if anyone got this:

Named was broken a lot of servers today after redhat released this update:
http://rhn.redhat.com/errata/RHSA-2002-105.html

RedHat moved some of the files find the bind-devel package to
the bind package so when the rpm was installed, it conflicted with the
older version of bind. This won't cause a problem if you are running
redhat's rawhide. However if you are running stable versions of
redhat ie 7.x then it will cause a problem. The problem
won't appear until the user restarts bind/named (or added/removes an
account etc). cPanel will force install the rpms tonight if it sees
a broken machine. The problem can easily be fixed right now by running

/scripts/updatenow;sleep 100;/scripts/ulimitnamed

in a root ssh shell.

Sorry for any inconvience this may have caused.

-NickHope that helps!

Yea, I saw that Matt, and my cpanel servers were unaffected by what ever this bug was.

It is so weird why some server got affected and others did not :confused:

Originally posted by CRego3D
It is so weird why some server got affected and others did not :confused:


While my CPanel servers were not affected by the problem Matt described, my primary nameserver, which is not a CPanel server, was. I got lots of failed dependency error messages when trying to upgrade using RedHat's RPM and had to instead download the binary from isc.org.

dont use rpms :) compile everything by hand (if you can), unless you run some control panel software... I manage very large DNS servers (for large ISP) and everything is compiled by hand, chrooted, secured etc.. (hey it's time to move to DNSSEC or TSIG!)