Zaitech
09-03-2006, 02:09 PM
What is the best free helpdesk/ticket support system to use?
Also, same question for the best live chat system.
Also, same question for the best live chat system.
 | View Full Version : Best Free helpdesk? Net Layer 09-03-2006, 03:18 PM Cerberus is free one: http://www.cerberusweb.com/ CN@WH101 09-03-2006, 05:28 PM You can also checkout osticket.com. If your host provides fantastico it can also be installed through there. Free live chat I would reccomend www.websitealive.com/products_free.asp Jeremy 09-03-2006, 09:48 PM http://www.helpdeskpilot.com/ works good. datarealm 09-03-2006, 10:49 PM Request Tracker http://bestpractical.com/rt Jeremy 09-04-2006, 02:09 AM RT is based off perl, im not a big fan of perl... Katatonic 09-04-2006, 02:12 AM RT is based off perl, im not a big fan of perl... Fair enough, but that doesn't stop it being a good product. Jeremy 09-04-2006, 02:42 AM Fair enough, but that doesn't stop it being a good product. Yea true! I looked into the software when i learning about perl and some what gave up mainly just lost interest in perl when php runs smoother (some areas). LemCorp-Nahuel 09-04-2006, 10:55 AM I'll reccomend you Cerberus Free Version (www.cerberusweb.com/free_version.php) or Auracle Lite Version (www.auraclesupport.com/free.php). Both are free and really good! You can test them if you want.. zackHost 09-04-2006, 11:29 AM The on in fantastico is every good. I used it very easy to control. dhcart 09-04-2006, 11:48 AM Also look at http://www.phpjunkyard.com/free-helpdesk-software.php DamonF 09-04-2006, 01:26 PM Free versions: Cerberus Auracle Lite Totally free: http://www.h2desk.com/pmos AH-Tina 09-04-2006, 01:51 PM Cerberus is free one: http://www.cerberusweb.com/ Definitely the best one we've used (we've tried A LOT of them) - and its free! --Tina stjoenetworks 09-04-2006, 04:44 PM Another vote for Cerberus as well. We used OSTicket before this and when we changed to cerberus it was like a breath of fresh air. It's GREAT! Eric Cirtex 09-05-2006, 06:08 AM Back then when we had the free perldesk, we really liked it and it worked great. Burstnet is also using a highly modified perldesk v1.5 I believe. Works pretty nice as well ;) surebro 09-05-2006, 06:38 AM Have a look at http://www.otrs.org Dougy 09-05-2006, 11:04 AM PMOS helpdesk.. google it. Just like IntellioDesk but it doesn't.. go down. ThinkSupportAdmin 09-06-2006, 07:09 AM I read about support magic they are giving free helpdesk -- check there post in other offerings ... |