I am looking for some suggestions on the best web hosting billing software but i need something with no only webhosting support somthing i can charge people for items with too for example if i wanted to charge for web design etc..
Thanks

I will highly suggest you ModernBill v4.4 for now. You can create single invoices (for any extra service like your example).

It's the best software by now (just dont try v5 until it's able to go live).

Regards,
Andre

would i be able to let a customer order a service for example without having to order a hosting package

You should definitely try Ubersmith

How is LPanel?

If you want strictly billing, try ModernBill.

Ubersmith would be good for something like this.

The iBiz Panel lets you sell just about anything and is fully automated, including recurrent billing, set prices, fixed mark up, percentage mark up, tiered mark ups, hosting, domains and setups.

You maybe like Clientexec.

me, I get real uncomfortable when I have to depend on closed-source software. (and as a bounus, I sometimes get freeSide consulting gigs.)

freeSide is pretty darn flexible if you know perl.

Modernbill gets by vote, ideal for what you have said.

You can't go wrong with modernbill - highly recommended by me!

i would say auto host is the best i use it for my hosting. Client find it easy to use

Autohost isn't the best zack, you will soon learn that later in your hosting company.

www.awbs.com is the best all-around billing system for web hosting (and misc other items) that I have found.

Modernbill v4.x is very complicated, and their new version 5.x is not close to production ready yet. (Another 6 months or so, imho.)

www.awbs.com is actively developed, well supported, and has pretty much every feature that modernbill has.. but without the clutter or huge learning curve.

Hint: Use the "bare" template, and not one of the ones that comes with awbs and tries to take over your entire design. I admit the template system in awbs is pretty stupid. But once you figure it out, the actual billing system (and awesome domain sales/management) is the best around.

i would say auto host is the best i use it for my hosting. Client find it easy to use

It's maybe a simple software and easy to use. But you cannot accept payments with another method than Paypal and cannot sell anything other than shared hosting. So talty and other most people don't use it.

www.awbs.com is the best all-around billing system for web hosting (and misc other items) that I have found.

Modernbill v4.x is very complicated, and their new version 5.x is not close to production ready yet. (Another 6 months or so, imho.)


I AM SORRY TO SAY BUT UR WRONG , MODERNBILL INITIALLY REQUIRES SOME WORK BUT ONCE U HAVE SET UR GOOD TO GO U WONT NEED TO LOOK BACK AT ALL , ITS AN AMAZING SOFTWARE AND NO MODERNBILL V4.X IS NOT COMPLICATED AT ALL ITS REALLY TO SET IT UP AS WELL AND MANUALS ARE NEVER HARD TO READ

Woah, What's with the caps? And for a free one, I am not saying it's the best but is good, try http://solid-state.org

I highly recommend ModernBill, which is what we currently use. Very automated and great for single invoices and addons like you wanted. We have used ClientExec in the past and its good too, although not as automated as MB, its simple, clean, and easy to use.

As for AutoHost, its sad to say that its actually pretty bad. A lot of bugs and problems.

www.awbs.com is the best all-around billing system for web hosting (and misc other items) that I have found.

I am disagree with you. We have an AWBS license and it is the hardest customizable software according to my personal opinion. There are hundred and hundred template and language files which need modify. Also we never save our domain registrar password into this software(or similar softwares). Because it doesn't encrypt it. This is unsecure according to us.

Modernbill 4.4 would work perfectly for your situation. Lpanel is a great peice of software but their support is horrible. We were waiting over two weeks for an answer to our pre-sales question. That completely turned us off and is the main reason we went with Modernbill (http://www.modernbill.com). In the end Modernbill has served us and our customers well we've never had a problem that they couldn't solve.

<snip>
...no only webhosting support ...
<end snip>

I use whois.cart purchase cost is only $ 35.00, but you do need to be willing to spend some time to become familiar with it, customize it etc..

Do not know if it allows additional billing items such as web desing as you stated.

Work checking out.

i buying whois.cart,i think it good.

Modernbill 4.4 would work perfectly for your situation. Lpanel is a great peice of software but their support is horrible. We were waiting over two weeks for an answer to our pre-sales question. That completely turned us off and is the main reason we went with Modernbill. In the end Modernbill has served us and our customers well we've never had a problem that they couldn't solve

I think he is absolutely right , we have had lpanel as wel and it is good piece of work , and as he said above support sucks which is true, plus modernbill loks a little more professinoal than lpanel , althought the price difference isnt much at all , so i would suggest modernbill all the way and modernbill is soon coming out w/ its newer versinos which wll work like magic

I vote for ModernBill v4.

I use to have clientexec. It was good but MB has more features. I leased MB for a year then decided I liked it so much that I went and bought it outright.

whmcs.com just seems right for what your looking for.

It is really your preference for all the major providers out there are good.

Modernbill - www.modernbill.com
AWBS - www.awbs.com
Ubersmith - www.ubersmith.com
Client Exec - www.clientexec.com

Those are four major players in the arena of hosting - each with their own look and feel and way about doing things. They all have very good demos available on their sites that will help you in your decision.

The other billing script making way is LPanel - www.lpanel.net - but it is far from competing with the big boys. It's order form is ugly and they still insist on using table borders instead of incorporating css which causes the order form in firefox to look blocking and unprofessional. Not to mention the over use of frames and lack of support.

Sorry - was getting carried away there. :)

But all - even LPanel has full demo experience.

Personally Clientexec and Whmautopilot are the best, Modernbill i haven't used so can't comment.

Modernbill but if you're looking for affordable go for ihostdev.com they're pretty dependable

Really there is no one piece of software out there that does it all. I've been involved in number of projects with companies that use most of the big one's mentioned (ModernBill, Ubersmith, Client Exec) and each one has their pros and cons. From personal experience I can say that I prefer Ubersmith, but honestly this stuff is so subjective. There are 30 responses in this thread, and 30 different answers on what to use.

The one good response out there however was to try them all out. There are free demos of each of them:

https://www.ubersmith.com/trial/
http://www.mblicenses.com/modernbill-trial.htm
(go with 4, the one thing everyone can agree on is that 5 is garbage atm)
http://demo.clientexec.com/

Clientexec.com or Whmcs.com personally my favorites.

What do you guys think of PHPCoin?

It doesn't do monthly etc. and it's a free ugly 1 sorry. What do you guys think of PHPCoin?

ModernBill seems to be the standard

Well, the default themes are ugly but I do admit that I have been looking for a new billing software because I get many complaints. So, I will continue to look for one. Thanks for the suggestions.

I think modernbill is the most advanced out there.

Ubersmith would be good for something like this.

Agreed! Ubersmith rocks and you get a free support desk as part of it :-)

I've tried ModernBill, ClientExec, WhoisCart and DramsBlus (AWBS) and Ubersmith is my fav. It will let you create any kind of "service" that you want from hosting to support to custom programming, whatever.

Agreed! Ubersmith rocks and you get a free support desk as part of it :-)

I've tried ModernBill, ClientExec, WhoisCart and DramsBlus (AWBS) and Ubersmith is my fav. It will let you create any kind of "service" that you want from hosting to support to custom programming, whatever.

I had over 600 customers on ClientExec and I actually paid my girlfriend and sister to migrate my customers from ClientExec to UberSmith while I started to work on the Forms. It was well worth my $30 per hour to transfer my customers and well worth the money for UberSmith......... It's outstanding and very easy to customize.!

I use CE and love it. Ubersmith is awesome as well but the order form is sort of a pain to really get looking nice.

Id use WHMCS hands down

nah - todays version of CE beats all ;-)

WHMCS by far

I am a Clientexec fan, I like the admin interface better then modern bill, but thats just a personal preference.

Every billing system is good, depending what you want.

At the moment to 2 most recomended systems around are AWBS and Modernbill, although modernbill seems to be loosing some people to AWBS as they are not happy with the v5 upgrade.

The best solution really is to get a trial of each one, i think they all offer trials if you ask for them.

Ubersmith would be good for something like this.


I like Ubersmith quite a bit, however, last I saw/read/researched, these guys don't even support PayPal subscriptions, and have no intention of doing so.

Has that changed?

They don't support it at this time but it was my understanding they were going to add it at some point. Maybe I'm wrong :-/

I bought ipanel and it's quite good www.ihostdev.com owned license :)

Ubersmith doesn't support PayPal subscription? One of our server providers uses Ubersmith and we pay with a PayPal subscription, and the invoices are automatically marked paid.

Hey there,

After trying a slew of scripts for looking after a hosting service both free (tinytool, phpcoin..etc) and paid (phpmanager, AutoPilot, Whois_Cart..etc) I have found that the best all around solution is without a doubt in "my" mind WHMCS (www.whmcs.com) "WebHostManager Complete Solution", when you really take a look at what it does.. it is the complete solution. It may be a little pricey for some but if your going to do hosting this script eliminates a lot of added aggrivation and is an all in one solution.

Cheers.. ;-)

Ubersmith doesn't support PayPal subscription? One of our server providers uses Ubersmith and we pay with a PayPal subscription, and the invoices are automatically marked paid.

Hmm, interesting. Have to look into this.

Hey there,

After trying a slew of scripts for looking after a hosting service both free (tinytool, phpcoin..etc) and paid (phpmanager, AutoPilot, Whois_Cart..etc) I have found that the best all around solution is without a doubt in "my" mind WHMCS (www.whmcs.com) "WebHostManager Complete Solution", when you really take a look at what it does.. it is the complete solution. It may be a little pricey for some but if your going to do hosting this script eliminates a lot of added aggrivation and is an all in one solution.

Cheers.. ;-)

Sure, if you're using cPanel/WHM ;-) InterWorx, Plesk, DA, etc. users will have to try something else.

In my experience testing the major ones over the last few months, I've found no matter what someone else said, you need to make up your own mind. Everyone claimed ModernBill was the absolute best out there, but when I tried it, it had too many features and just wasn't quite what I wanted for our needs.

I've since signed up for Autopilot V3 and its got what we want for us. That said, if your not on cPanel or Plesk its useless to you. Worse still is if you don't look for V3 and only get V2, you'll most likely hate it as it lacks many many features.

My advice is to look at the Top 5-10 packages set aside a good solid month or two and test them all yourself. Only then will you find the best billing software for you.

Everyone claimed ModernBill was the absolute best out there, but when I tried it, it had too many features and just wasn't quite what I wanted for our needs.

Well if you want the Cadillac of billing software that does literally anything and everything you want it to then MB is the best. If you don't need all that stuff or you are confused by the interface then obvioysly you make another choice.

If the OP wanted to spend weeks/months trying all the major panels then he wouldn't have made this thread. Each of us are chiming in with our opinions and he will no doubt take a closer look at the top two or three to see of they suit his needs.

Thats the problem though, there is around 8 or more biased opinions which are completely useless to the OP. The OP will never find the best package without having tried them. Its like anything, is GIMP better than Photoshop? You can't comment without trying it yourself. (I know a bad analogy :))

Anyway, we are in agreeance about trying the top packages which are suitable.

I'd definately recomend Modernbill for generally any webhosting company, as far as billing is concerned. Since it was initially introduced onto the market, Modernbill has continued to prove itself in being an effective billing solution for webhosting businesses. Those truly serious about working in this industry, should put aside the pricing and invest in somthing not only stable, but definately powerful.

Hmm, interesting. Have to look into this.
http://forums.ubersmith.com/showthread.php?t=434&highlight=subscriptions
It seems they support subscriptions, but the system won't create them on its own... strange, but good for me as it lets me charge fees to people that are late paying :dgrin:

I'd definately recomend Modernbill for generally any webhosting company, as far as billing is concerned. Since it was initially introduced onto the market, Modernbill has continued to prove itself in being an effective billing solution for webhosting businesses. Those truly serious about working in this industry, should put aside the pricing and invest in somthing not only stable, but definately powerful.

No offense but it sounds like a sales pitch to me ;-)

Hello,

The best billing software is Modernbill with lot more features added to it. Modernbill is really stable and supports both checkout and paypal payment subscriptions. It also support credit card payment.

The other billing softwars which we have worked on is the Clientexec, Lpanel....

But I would vote for Modernbill, since the stability of that software is much higher than any other billing software.

Thank you.

Regards,

[quote=hostechsupport]...It also support credit card payment...[/quote[
Since it's *billing* software, I would kind of expect that from all of them :rolleyes:

Try whmcs.com

I have used WHM Autopilot, Modernbill and the integrated system in H-Sphere. By far I like WHM Autopilot best. It is easy to use and set up. The support team there is very helpfull and I usually get replys within the hour.

Just my opinion.

MB all the way! Even CE is good, not that complicated and is perfect for small scale companies who doesnt require many features!

Client Exec, or maybe ModernBill !

I am using WHMCompleteSolutions. SO far it is everything I could want! So, I highly suggest it.
ModernBill is nice too, but has way too many features, and isnt as user friendly as WHMCS.

I'm just having a great experience using ClientExec (www.clientexec.com). Works really well, and until today, I've no complains.

Also, I've worked with ModernBill (www.modernbill.com) and AccountLab (www.accountlab.com). Both are really good systems, but MB is really far from AccountLab, it's better.

I have used WHM Autopilot, Modernbill and the integrated system in H-Sphere. By far I like WHM Autopilot best. It is easy to use and set up. The support team there is very helpfull and I usually get replys within the hour.

Just my opinion.

So did you just recently change to MB?

I use CE and had my own OpenSRS plugin written for domain name registration . I've used MB 4 and although it's way more feature packed then CE, setting it up took forever. They also had no support for .ca domain for OpenSRS. I've also used WhoisCart which was simple to set up but kinda rough around the edges.

After seeing what bacame of the MB 5 release I decided to not have anything to do it MB. Seems they were more interested in grabbing extra cash flow from impatient MB4 users then actually releasing something that worked properly.

Hint: Use the "bare" template...It looks like the business template that comes with AWBS.

Evolver - Does the CE OpenSRS plugin handle all of your tlds? Also, does it allow you to resell the other listed services of Tucows? I was going to use enom but dont know if I should consider this plugin with CE. I'm still new to CE and it's plugins, trying to understand more how domain registration works with CE and it's plugins. Thanks.

i am now checking ubersmith. It is difficult to figure out how things work but Very very impressive. I am currenly using whmautopilot. they are not even comparible. One is BMW and the other is hyndai accent. I think ubersmith is the best.

Evolver - Does the CE OpenSRS plugin handle all of your tlds? Also, does it allow you to resell the other listed services of Tucows? I was going to use enom but dont know if I should consider this plugin with CE. I'm still new to CE and it's plugins, trying to understand more how domain registration works with CE and it's plugins. Thanks.

I believe it can handle most of the tld's and cctld's. I only use it with com/net/biz/org/ca and havent tried others. You could also get Mike at CeAddons.com to add more tld's if needed. He's the person who I got to create the plugin.

I dont know if its possible to resell other stuff from OpenSRS.

ClientExec is undoubtably the way to go.

ClientExec is undoubtably the way to go.

Do you use it's built in support system?

What do you like most about ClientExec?

we dumped modern bill, too much drama. ubersmith looks pretty hot though! maybe give them a shot.

Do you use it's built in support system?

What do you like most about ClientExec?

I can answer that!

1) No, but I've tested it, and for a basic using (for example just to handle billing emails) is really good, but is no more than that.

2) It's simple and works very well. MB can have more features, but the CE it's aimed to give to your customers an easy way to pay their bills. I think that is more important than other features MB can have, but I'll never use.

Just my opinion

I can answer that!

1) No, but I've tested it, and for a basic using (for example just to handle billing emails) is really good, but is no more than that.

2) It's simple and works very well. MB can have more features, but the CE it's aimed to give to your customers an easy way to pay their bills. I think that is more important than other features MB can have, but I'll never use.

Just my opinion

As for your comment 1: Do you mean it does not handle support ticket tracking very well?

I agree with you, LemuriaHost, about the simplicity and ease of use for customers - that is the most important thing to me, also. I understand the current version of ClientExec has more features than in the past, and there are addon scripts to do reporting, etc., if one wants. It seems perfect for the small to medium host, from what I can see.

ClientExec is what we are configuring right now, and hope to use as the central tool in our client and billing management functions. We might end up using Cerberus (free version) for our support ticket system, since we are small at this point. This looks quite good.

I've used Modernbill and found it very difficult to set up and customize. I'm now using WH Autopilot. Very easy to use and configure.

I purchased ClientExec, installed in a few minutes and provides all the features that I needed but couldnt find in either ModernBill or WHMAP...

GRR.

Well, I'm a little annoyed at Ubersmith. I guess since they received so much exposure from this thread they decided to raise their prices by 5-10x. I'm at a point where I need to upgrade and it's just not worth it now. It's great software, but no where near perfect and definitely not worth the price it's being offered at now.

I'm also curious as to why my ubersmith installation is actively sending them information about the number of services + packages I have. I only know this because I've witnessed it opening tickets in their helpdesk.. which are immediately closed/deleted. Makes me wonder what else it's reporting to them.

GRR.

Well, I'm a little annoyed at Ubersmith. I guess since they received so much exposure from this thread they decided to raise their prices by 5-10x. I'm at a point where I need to upgrade and it's just not worth it now. It's great software, but no where near perfect and definitely not worth the price it's being offered at now.

I'm also curious as to why my ubersmith installation is actively sending them information about the number of services + packages I have. I only know this because I've witnessed it opening tickets in their helpdesk.. which are immediately closed/deleted. Makes me wonder what else it's reporting to them.

Yikes... do you have anymore information about this?

I'm considering picking up a Lite monthly lease but I'm not sure after hearing what you just said.

Also, can anyone confirm if PayPal is available to clients ordering via ubersmith? I went to the PayPal related ubersmith forum link provided but it looked like everyone wanted subscription support. I only need manual invoicing option. I won't be using subscriptions.

are there any that offer all features e.g. billing/live support/knowledgebase ect.. and also, do any of these take direct credit card payments?

Yikes... do you have anymore information about this?

I'm considering picking up a Lite monthly lease but I'm not sure after hearing what you just said.

Also, can anyone confirm if PayPal is available to clients ordering via ubersmith? I went to the PayPal related ubersmith forum link provided but it looked like everyone wanted subscription support. I only need manual invoicing option. I won't be using subscriptions.

Yes their prices did go up for new clients :-( $24.95/month for lite now. (Old pricing appears to be grandparented in for existing active licenses).

Yes PayPal does work for regular invoices. The client gets an email and they have to log in and pay the invoice via an on file credit card OR PayPal.

I'm currently using whoiscart, but want to switch to either AWBS or WHMCS (due to registerfly and the fact they just seem generally better), what would people recommend? WHMCS doesnt seem to have paypal pro built in though which is what I think is needed to avoid turning customers away from having to use Paypal which is the only thing I've currently set up.

I really like ipanel but I am hoping to upgrade to a different panel soon.

Reread the thread above and to clarify: Yes clients ordering with Ubersmith CAN specify PayPal to pay with.

Modernbill is good, not not that easy to customize.

I'm currently using ClientExec. I found it to be a good billing software that allows easy input of information.

are there any that offer all features e.g. billing/live support/knowledgebase ect.. and also, do any of these take direct credit card payments?
WHMCS has all that but its not live support, just ticketing.


Is there a final conclusion? Maybe it should be a poll :rolleyes:

I'm deciding to change from clientexec and need a final answer lmao...

so far WHMCS seems the best...

:confused: Oh somebody give a final answer!

WHMCS has all that but its not live support, just ticketing.


Is there a final conclusion? Maybe it should be a poll :rolleyes:

I'm deciding to change from clientexec and need a final answer lmao...

so far WHMCS seems the best...

:confused: Oh somebody give a final answer!

IN CONCLUSION -- In THIS THREAD, Clientexec seems to be the most popular, but that does not mean it's the best for you. Really there is no BEST for everybody. You need to try the top handfull and decide for yourself based upon balancing features that you actually need and usability of the user interface. None of you can tell us what is the best overall or what would be best for you. Only YOU can make that determination.

Well said... clientexec does work for me but may not work for the poster... as you mentioned only they can decide which is the best solution for their needs

IN CONCLUSION -- In THIS THREAD, Clientexec seems to be the most popular, but that does not mean it's the best for you. Really there is no BEST for everybody. You need to try the top handfull and decide for yourself based upon balancing features that you actually need and usability of the user interface. None of you can tell us what is the best overall or what would be best for you. Only YOU can make that determination.

Hi guys, i'm new here but would like to start up a web hosting company. YOu seem like the right cround so i'll pose my spec's here.

I want to be able to provide hosting but extra services in the sign-up process.

Step _
Choose hosting plan

Step _
buy thier domain

step two (pick 1like the template)
A,B,C,D,E

Step two, (pick 3/5 depending on hosting plan)
a,b,c,d,e

I'v looked into nearly all the systems mentioned here and think i could use clientexec.com but am not sure.

thank for any help,
regards 3x

ModernBill, ClientExec, WHMCS, WHMAP, Ubersmith, AcountLab Plus, AWBS

All do this :)

dam... lol is basically which one best suits me...

how would i go about doing this though? i did not see much space for much extra customization, i know "i didn see it..." how ever, i actually want completly different product choices. not additions to the hosting plan...

read the manual ;-)

If after you do that you still have specific questions someone here or on the forums of the site of the panel in question can help.

Oh and FYI, the last step (choosing a website template) will probably require integration of either a third party site builder or some kind of html template selling script.

Anyone know if ModernBill works for Australian standards? And is it the best software to work with Plesk 8? Through my site if a customers orders hosting, does this then get automated into ModernBill and then automated into Plesk 8? Can it all be done through programming... Or does it need to be done by me manaully?

Does anyone have experience with this? http://www.swsoft.com/en/products/pem/overview/

These are the top three billing systems (for web hosting) in my opinion:

1) Modernbill - http://www.modernbill.com
2) WHMCS - http://www.whmcs.com
3) WHMAutoPilot - http://www.whmautopilot.com

Other systems like ClientExec are also good, but these seem to be specialized more for web hosting

And then I would implement this with Plesk? MB has a client interface as a demo... Would clients/customers ever use this? Or would they manage there account on the Plesk side of things?

Thanks for the advice... Ive decided to go with WHMComplete Solution -

Does anybody here use the support panel on WHMCS as their support system on their website? Any PRO's and CON's

Also has anybody had the intergration service done? PM me links =] or reply if u want... :)

I said ubermith is one of the bests. I changed my ming, their software is good, but their support is horrible.

so does whmcs work like Plesk & MB combined into one package?

I said ubermith is one of the bests. I changed my ming, their software is good, but their support is horrible.
Why is their support horrible? What is your recent experience to change your mind?

I said ubermith is one of the bests. I changed my ming, their software is good, but their support is horrible.

Ubersmith is AWESOME. There is no other way to describe it, the order form generation is totally customizable and allows the automation of what the client sees as well as what steps are needed internally in order to efficiently expedite the provisioning process. :agree: :agree:

Also in regards to their support, Lite is only supported on their forums and via e-mail. Forums are monitored when their developers feel like participating, and e-mail is only a 9-5 M-F operation there for the most part. However I opened a ticket at around 11pm last night and it was answered within a few minutes, which I was pretty happy about. Ubersmith Pro offers a better support solution as you can actually call the developers for support over the phone, so for larger operations this is a must.

I've been a fan of Ubersmith for quite some time after using products such as ClientExec, Mordernbill, etc. I became a reseller about a month after beta testing the downloadable version of Ubersmith prior to public release. This product has always been rock solid, even during the beta phase, and upgrades are a very seemless process. I've never seen software work as well as Ubersmith and will continue to use it for years to come.

Hope this helps =]

Why is their support horrible? What is your recent experience to change your mind?


Yes, recent sales experince. Their support is not that bad, but it was bad for me. Sometimes it took them 2-3 days to answer a simple questions. I went ahead I ordered 8 days ago, they did not activate, and since nothing happened, i requested a refund, still nothing. Whmautopilot, however, offers super support. That is the reason i am using whmautopilot.

Ubersmith is AWESOME. There is no other way to describe it, the order form generation is totally customizable and allows the automation of what the client sees as well as what steps are needed internally in order to efficiently expedite the provisioning process.

Also in regards to their support, Lite is only supported on their forums and via e-mail. Forums are monitored when their developers feel like participating, and e-mail is only a 9-5 M-F operation there for the most part. However I opened a ticket at around 11pm last night and it was answered within a few minutes, which I was pretty happy about. Ubersmith Pro offers a better support solution as you can actually call the developers for support over the phone, so for larger operations this is a must.

I've been a fan of Ubersmith for quite some time after using products such as ClientExec, Mordernbill, etc. I became a reseller about a month after beta testing the downloadable version of Ubersmith prior to public release. This product has always been rock solid, even during the beta phase, and upgrades are a very seemless process. I've never seen software work as well as Ubersmith and will continue to use it for years to come.

Hope this helps =]

Their software is good, i accept that, but not awesome. There is no domain registration during signup, there is no php5 support. Not recurring payment support etc etc ... many things missing.

Their software is good, i accept that, but not awesome. There is no domain registration during signup, there is no php5 support. Not recurring payment support etc etc ... many things missing.

Obviously you don't understand how their order system works, it does in fact support domain registration, and it also supports recurring payments out of the box. If it did not automatically bill people monthly or by whatever term you setup, it is because you never properly installed the crontab which is in the setup wizard. While it doesn't support PHP5, this is simply because more hosting companies support PHP4 and PHP5 isn't good about backwards compatibility. Please actually read the manual before complaining.

On the note of recurring billing, it even sends out daily notices to the admin with a detailed report of what the system did when the crontab was run.

inv_time updated to 1164360602 or 4:30:02 on 11/24/2006.
70 active packages.
70 active packages yesterday.
> > Renewing default Packages...
> > Starting nightly invoicing/charging...
Sending daily invoices for default clients.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
Daily invoice came to a zero balance. It will not be sent or stored in the database.
> > Sending default OverDue Notices....
> > Doing general cleanup...
> > Retrying Failed default credit card charges
> > Sending default credit card expiration notices.



THE FOLLOWING IS A REPORT OF CHARGES MADE FOR NEW INVOICES

Charges for the default brand.

THE FOLLOWING IS A REPORT OF CHARGES THAT WERE RETRIED.


Total amount successful $0.00
Total amount failed $0.00

The following default credit cards will expire next month:

The following default credit cards will expire this month:

The following default credit cards have expired:

If you still have this Ubersmith instance up and running, trying adding the crontab on your system. The output of my crontab -l for my billing system is as follows.


mysliqua@zion alex $ crontab -l
# Ubersmith scripts
*/5 * * * * php -q -f /chroot/home/mysliqua/my.sliqua.com/html/cron/poll.php 'my.sliqua.com'
30 4 * * * php -q -f /chroot/home/mysliqua/my.sliqua.com/html/cron/invoice.php 'my.sliqua.com'
mysliqua@zion alex $


On the note of Ubersmith's technical support, you honestly get what you pay for. They have three different levels of service, Lite, Pro, and Datacenter Edition. They are currently working with ~20 datacenter partners which pay over $2500 for a DE appliance on top of around $400/month for service. These customers take precedent over both Pro and Lite customers, obviously, because they have much more of an impact on Ubersmith's bottom line. If you are using Lite and expecting the world in terms of service, it just won't happen. Pro has been a different story entriely for me because I can simply pickup the phone and call someone, but then again, I pay quite a bit extra for that. And I must say its well worth the money.

WHMCS for me :)

I must say since I have had uber - I have enjoyed their level of support. If you didn't get a response on the ticket - you could have called them. I know they are good about providing support over the phone as well. Of course - if you are using the LITE product then yes, your support is limited as they state on the product comparison.

Uber is a great alternative to other products and if setup properly - is very powerful. It is limited as all systems are limited in their own way. Uber adds features as needed from their clients and if the demand is strong - so I would say what they have - provides the features that many providers need.

Obviously you don't understand how their order system works, it does in fact support domain registration

may be you should the manual before reselling their software.

Here is the answer from ubersmith, when i asked about domain registration:
You are correct, during signup it is not possible to register/search domain names.
Regards,
--
Jonathan ......
ubersmith




and it also supports recurring payments out of the box. If it did not automatically bill people monthly or by whatever term you setup, it is because you never properly installed the crontab which is in the setup wizard.

I meant paypal. IT does not support PayPal subscriptions. If you want it, you need to set up a subscription outside of Ubersmith

may be you should the manual before reselling their software.


I have many times over, I don't have a single issue with my Ubersmith instance. Simply because a functionality you want in an order form isn't there doesn't mean you can't make it yourself and integrate it using their API. It just takes time and effort.


Here is the answer from ubersmith, when i asked about domain registration:


I setup an order form over a month ago for a client that allowed users to register a domain name. The functionality is there, you just have to learn how to use it.


I meant paypal. IT does not support PayPal subscriptions. If you want it, you need to set up a subscription outside of Ubersmith


While it is not possible to automatically create PayPal subscriptions for users from within Ubersmith, it is possible to have recurring billing and allow users to pay using PayPal.

I setup an order form over a month ago for a client that allowed users to register a domain name. The functionality is there, you just have to learn how to use it.



no it is not there. that can be done through the administrator interface, in the client profile under account management, not during sign up.

no it is not there. that can be done through the administrator interface, in the client profile under account management, not during sign up.

I was just going to post something to clarify the method I used to get this working, I put in a field for the domain the user wanted to register and the admin could easily register the domain from within the Order Manager. Another thing I want to mention is that Ubersmith has not been around as long as Modernbill or any of the others, you cannot expect the world from a fairly new product, Ubersmith does all it needs to do in my book, thus it is a good solution for me.

I will suggest Lpanel . They are great !

SO does WHMCS also manage the server like Plesk does? IS WHMCS better than MB in everyones opinion? From doing a bit of research these seem like the best two packages on the market, just can't decide which one out of the two and need some opinions to tip me either way... :)

we use LPanel.net and are very satisfied.

we use LPanel.net and are very satisfied.So is LPAnel one entire solution for server management and also billing management?

SO does WHMCS also manage the server like Plesk does? IS WHMCS better than MB in everyones opinion? From doing a bit of research these seem like the best two packages on the market, just can't decide which one out of the two and need some opinions to tip me either way... :)

Hi,

We have used both of these and actually switched from MB to WHMCS and are happy but yes it has its flaws just like MB does to.

My major issue with WHMCS and the only reason i would switch back to MB is that if their server goes down or something seems to happen all users cant login due to the licence verification :(

besides that it doesnt lack many things and its a ease to setup and use compared to MB

Hi,

We have used both of these and actually switched from MB to WHMCS and are happy but yes it has its flaws just like MB does to.

My major issue with WHMCS and the only reason i would switch back to MB is that if their server goes down or something seems to happen all users cant login due to the licence verification :(

besides that it doesnt lack many things and its a ease to setup and use compared to MBIt seems the best when they compare themselves http://www.whmcs.com/comparison.php BUT is this a true comparison do you think??

Yeah it seems to be the most complete and still at a young age so im sure it will be even better in the future.

If you can deal with the server verification then im sure youll enjoy it

Sorry could you explain the license verification issue thing, not sure I get what it means...

To login to your Admin Panel of WHMCS it verifies your licence and ip with the main WHMCS server i believe, now if there server is down so will your billign system.

I could be wrong but thats the image i got from reading up in this thread i think it was.

To login to your Admin Panel of WHMCS it verifies your licence and ip with the main WHMCS server i believe, now if there server is down so will your billign system.

I could be wrong but thats the image i got from reading up in this thread i think it was.


I believe this issue has been addressed in the latest release (WHMCS V2.5.8). Your billing system will be available even if WHMCS server is down. I think for a day or so.

That's why we are so close in getting WHMCS as our billing software. For now, we are staying away from MB5.

To login to your Admin Panel of WHMCS it verifies your licence and ip with the main WHMCS server i believe, now if there server is down so will your billign system.

I could be wrong but thats the image i got from reading up in this thread i think it was.Ahhhhhh ok get it! Um I never thought of that so do all the billing software stay on the software companies own servers? I don't put it onto mine?

I'm very happy with WHMCS.com -- I got my license through WHMCSlicenses.com and they've been great to work with.

I previously used ClientExec and it was nice, but I wanted the add-ons that are easier with WHMCS since I do web design and other services as well as hosting.

When you use modern bill, do you need to have a good programer to install it..? since itz a very advance billing program

When you use modern bill, do you need to have a good programer to install it..? since itz a very advance billing program

Nope, not at all! Installation is very simple - just follow the easy-to-read tutorial :)

In the event that you would like someone else to install it for you, I believe MBLicenses.com only charges like $15.00 (although I'm sure you can find someone on the WHT forums who would be willing to do it for cheaper)

I'm very happy with WHMCS.com -- I got my license through WHMCSlicenses.com and they've been great to work with.

I previously used ClientExec and it was nice, but I wanted the add-ons that are easier with WHMCS since I do web design and other services as well as hosting.IS there any difference at all if buying WHMCS from a reseller?

I have been using WHM on one of my sites and MB on another... both are different currencies.

Is there one package out there that can run 2 different URLs and each with different currencies, but both can use the same payment sites.

Perfect would be a package that also has a good support module built in (yea, I want it all)

Anyone ever used HSPHERE, apparently this is an all in one package...

You should definitely try Ubersmith


I cheked out the ubersmith forum and they are lack support i would suggest stay away.

I cheked out the ubersmith forum and they are lack support i would suggest stay away.

If you aren't satisfied with their forum response then you can always submit a supprot ticket (UberPro only). But I disagree about the speed. They could respond faster but I don't see any major defficiency.

Is HSPComplete (http://www.swsoft.com/products/hspcomplete/) any good?

IS there any difference at all if buying WHMCS from a reseller?

Not at all. Support, etc is still from WHMCS.com. Of course you can still use the reseller for support too.

Thanks for the kind comment dovesdesign.

I am using Modernbill and wouldnt use anything else.

I am using Modernbill and wouldnt use anything else.
Do you think WHMCS is any good?

I am using Whois.Cart() until I upgrade to ModernBill. I would recommend all starting companies to follow this example.

Whois.Cart() is fairly powerful and easy to use. It only took me an evening to get everything working and then the following morning to do some tweaking. I had to use their support for some ZendEngine II questions, which where all answered within 6 hours by their admin. Their support tickets all have a reply time of no more than 24 hours - which is acceptable, especially considering the price tag.

Yes, customisation is a pain, but as a whole, I find it MORE than ample value for money.

Good luck!

This is interesting to me too. I run a simple spam filtering business and accounting scares me. I want simple and support.

From what I've read here among the top contenders.

Ubersmith - complex, weak support.
Modernbill - lots of fans but some say comples - esp version 5.
WHMCS - people are saying good things - easy supported

Is this the consensus. I'm leaning WHMCS. Someone convince me that I should look elsewhere.

Ubersmith - complex, weak support.


Ubersmith is hardly "complex", it is quite possibly one of the easiest-to-operate billing systems on the market in opinion. Also, support is only weak if you purchase Lite because it only has forum support. Pro or DE support are both awesome, you can call them on the phone during business hours and they are always quick on their feet in terms of e-mail support. You should take a trial and see for yourself ;)

I've converted quite a few hosting companies over to Ubersmith from solutions such as Modernbill, Clientexec, and Quickbooks. All of them have been extremely smooth transitions and I've yet to hear one complaint about it being "complex" or support being bad.

Can't say anything about Ubersmith, but if they charge those prices, I hope their support is far superior to Mbill or anything else. $90/mo for their Pro version (which is what you need for a normal business) is an arm and a leg among these providers. Mbill is a lot cheaper and I think has a lot more modules than Ubersmith.

We currently use Mbill 4.4.2 and probably won't upgrade to v5 anytime soon, if ever. I'd say v4 from Modernbill is the way to go. It can be challenging at first to figure out, but well worth it. I just wish their financial side was a bit more powerful.

Can't say anything about Ubersmith, but if they charge those prices, I hope their support is far superior to Mbill or anything else. $90/mo for their Pro version (which is what you need for a normal business) is an arm and a leg among these providers. Mbill is a lot cheaper and I think has a lot more modules than Ubersmith.

There are resellers, you know. Look at their Partners page and I'm sure you could get a much more affordable price from any of them.

I truly recommend lpanel.net. They support now a wide range of internal and external processors, recurring payments, non-hosting and non-domain order packages also, etc

I truly recommend lpanel.net. They support now a wide range of internal and external processors, recurring payments, non-hosting and non-domain order packages also, etcWould love to see a comparison of this and WHMCS? http://lpanel.net/comparev2.html

Until you have tried the demo version of Modernbill you havent experienced professional hosting billing scripts.
Wake up and try this one. Its awesome http://www.modernbill.com/


* I am no reseller just a licensed user of this great script.

Me too, a licensed MB user.
Just like to add that Modernbill has poor after-sale support.
Most trouble tickets take over 3 days to be answerd.

Would love to see a comparison of this and WHMCS? http://lpanel.net/comparev2.html


sure... will be added in a couple of days, stay on it... ;)

AWBS is good

Lpanel is a great billing script. It has not EXTRA features that just fill your server and add much more clumsiness than features. It s an efficient tool to run your billing hosting issues. Support paypal, 2CO, Authorize.net and lots of other processors, bot external and internal. I am not a reseller for them yet, but as a plain user I am saying this is awesome.

I am not just saying that, I do have experience with billing scripts, but lpanel will conquer your heart and simplify your business.

Give the a free trial and you'll love it. try!

Me too, a licensed MB user.
Just like to add that Modernbill has poor after-sale support.
Most trouble tickets take over 3 days to be answerd.


I've never seen three days to answer support, but some of there respones have left a lot to be desired in the past.

They are making major changes to support now and I believe they will have one of the best support departments in the business in the near future.

I've never seen three days to answer support, but some of there respones have left a lot to be desired in the past.

They are making major changes to support now and I believe they will have one of the best support departments in the business in the near future.

yeah rught :)) I don;t think so!

yeah rught :)) I don;t think so!

You may not think so but you also don't know. Do you subscribe to the ModernBill newsletter? Did you notice the change in support management?

From personal experience I can say this support manager is taking an active interest in clients and getting problems resolved.

He is also taking an active interested in resolving the responses that have come out, which aren't good at times.

Hi guys,

Noticed that the comparison chart on WHMCS now links to this, I'm assuming this is an independent site, so hoping the comparison's will not be biased in any way... http://www.comparebilling.com/

Like most of them it needs updated.

lol there are so many threads asking the same question. and these tend to get very long. but anyways ill put in my 2 cents. the only billing software i have exp with is whmautopilot. so that gets my vote. whmcs looks promising if i can ever get it to work right.

Vote for WHMCS from me

I am sure the OP has made a choice after 6 months. *closed*