Please list all the strangest incidents with your customers - the strangest requests etc. :)

Looking forward hearing from you!

My cup holder is broken...
Flashback humor

- Hello! Can I spam?

- I pay you five dollars, you build nme database driven website.

- we only have stolen credit cards in my country.

- I require 500 one page web sites with unique, non consecutice IP's for spamming search engines, can you help.

I generally don't handle our support nowadays, but no-one else felt equipped to handle this. An elderly gentleman offering some books he'd written on a small word-generated website had this to say one day seemingly out of the blue:

"Apache? I don't want no damn indians running my website!"

oh my.

-Matt

"Apache? I don't want no damn indians running my website!"

LMAO

That has to be one of the best.

"What is the URL to your website?" Is one of the best emails I've gotten. :D

Clients can be quite funny. I don't have as many as you guys but a few times I've...

Clicked on the email as per usual.
Read the question sent in.
Looked like this: :eek: (read it again in disbelief).
Had to write back, "Ummmm, no... well your site doesn't show up because you named your main page mymainpage.html not index and ohhh goo, hard coded that in the rest of the site (easy fix), and your images aren't showing up because the case is wrong and the image file names aren't right (they link to 'flower' when the file name is 'daisy.jpg', etc.), and..."

It actually makes me smile, as I probably did the exact same things, heh. I'd say many are web design related (basic questions), or they upload into the wrong folder and wonder whre the site is. RaQ'ers will identify with that one ("Which 'web' folder again???")

hey chicken, ive had a few of that sort 2, i get emails blaming me because their site isnt working, on further investigation there is no index file, files have CAPITALS and they dont use them. When you point this out they go a bit quiet and tell you how they are alwas telling other people not to make those sort of mistakes.

I know i used to make them too and we all have to start somewhere!

lol...

Once I had a client who continuously asked why his site was down.. I told him he had to set the name servers to our servers... He said he did it.. I check the whois and he put them as domain.com and www.domain.com

I haven't really had any other weird ones...

we had one who said

"I've completed my site but I can't see it on the internet"

probably because it wasn't uploaded but still on there PC.

DOH!

You know, that seems really obvious, however is probably a very common n00b question and when you think about it, makes sense. If you're missing the whole 'upload to the server' part of the equation, then certainly it will confuse you. :D

"Will I be able to use your service from Japan?"

"I 13 and I need server to host Quake but I not have any money help me please please please please."

Actually there were a lot of other ones, but I tend to try and forget them (thankfully). :D

Hello,

Well, when I read the topic, the incident which happended with me maked me smile.

Someone signed up for my 74.95 hosting package. When I e-mailed them asking for their domain name, they replied me that I can keep the money and they don't want to keep their website online anymore.. aheem.. I told them that they can send the request to clickbank.com to refund the amount, and then below is what I got as a reply.

"MOTHER****ER, WHY DONT YOU JUST KEEP THE ****IN MONEY AND GET YOU BUTT OUT OF MY MAIL CLIENT."

I was like....

Few days later, I received a chargeback for that 75$ and I had to pay US$15 :(


Salam,
-Omair

This is the best topic for some time now :D

The best I've had is

"I want to speak to the owner of the Internet"

:eek: :mad: :eek: :rolleyes: :eek: :confused: :eek: :D :eek: (was some 4 years ago, but i wont forget it)
Not to mention it was a female (thats no disrespect to them)

Originally posted by Chicken
well your site doesn't show up because you named your main page mymainpage.html not index
Ha! I had completely forgotten about this one, maybe the same client?
This guy's wife signs with us and a couple days later he calls us on the phone, utterly infuriated and yells at us for 20 mns: "You guys suck you guys suck I want to cancel you guys suck" etc.

Turns out their web pages weren't showing up because they had decided -in their own secret world- that the default page would be something like "mymainpage.html".

We have refunded them and they they are now with interland (ahahah).

"Few days later, I received a chargeback for that 75$ and I had to pay US$15"

Was that $75+$15, or just $15?

JS

Originally posted by flyinghosts
"Few days later, I received a chargeback for that 75$ and I had to pay US$15"

Was that $75+$15, or just $15?

JS

I would think it was $75 as that was the original amount and $15 would be the Credit Card processors charge, for a chargeback .....

Correct me if i am wrong.

You are right cabal. That was US$75 + US$15 :(



Salam,
-Omair

We've had ones who buy an account for an entire year, and don't use it once. Some of these people even buy relatively high-end accounts. Seems so strange to me..

We've had ones who buy an account for an entire year, and don't use it once.
This came up in another thread. Someone found out that a way to
1) Get the customers to use these accounts and
2) Make more(!) more from the customers
by contacting them asking why they didn't use their accounts. He got a couple of web design jobs by doing that.

Clever :)

Originally posted by lets.pretend

This came up in another thread. Someone found out that a way to
1) Get the customers to use these accounts and
2) Make more(!) more from the customers
by contacting them asking why they didn't use their accounts. He got a couple of web design jobs by doing that.

Clever :)


LOL very funny. I like that.

Originally posted by lets.pretend

This came up in another thread. Someone found out that a way to
1) Get the customers to use these accounts and
2) Make more(!) more from the customers
by contacting them asking why they didn't use their accounts. He got a couple of web design jobs by doing that.

Clever :)

3. he lost some clients on the way... :)

Well defenetly the most wierd client I had were ones that started attacking me thinking I was deleting thier site, when actually it was thier problem (uploading below public_html dir)!

Also got a client that wanted to have a complete layout done for $30 :rolleyes:

Thank god the rest is quite good people :) (tend to maintain a close relationship with my costumers :) )

I have a client (a local one, see a flyer of mine).

He called and said he had a web site on a disk (someone else
made it for him)

He wanted a web site for his business. He was very truthful
that he had no clue what to, had him mail me the disk and
told him I would get him all set up.

The site was not bad at all. I registered the domain name for him, set his site up, had him go online and order everything.
Submitted the site to as many search engines as possible.

Well the site was up by the weekend. On Monday morning he called me and said he did not get a single online order all weekend.

I was like ???

He said, he looked on search engines and could not find his web site, wanted to know if I was a scam artist. :eek:

I had to teach the customer that I am no scam artist because his site was not listed in the search engines in a few days. :D

Here is a good one. One day I get a voicemail from a lady who says she runs a local web design firm and that they saw my ad in the local newspaper and wanted to sell hosting to her clients and was looking for a hosting company that was local. So told her yes we would be more than happy to help her and we would offer her the same reseller rates as we give other design firms we work with. So all is dandy and they uploaded there company site after a couple days and i get a trouble ticket wondering why there site was not up. So I get in the box and look around and the main page is named home.html :eek: Anyways i just thought it was funny as hell that this "design firm" did not know what to name there pages.. I also got a few chuckles when they asked from frontpage extensions.. Anyways thats my story.

Originally posted by OKIHost
Here is a good one. One day I get a voicemail from a lady who says she runs a local web design firm and that they saw my ad in the local newspaper and wanted to sell hosting to her clients and was looking for a hosting company that was local. So told her yes we would be more than happy to help her and we would offer her the same reseller rates as we give other design firms we work with. So all is dandy and they uploaded there company site after a couple days and i get a trouble ticket wondering why there site was not up. So I get in the box and look around and the main page is named home.html :eek: Anyways i just thought it was funny as hell that this "design firm" did not know what to name there pages.. I also got a few chuckles when they asked from frontpage extensions.. Anyways thats my story.

Haha, know how many FrontPage designers I have. I am not knocking the good ones, but these designers that use the FP templates and call themselves designers, :D

Originally posted by OKIHost
Here is a good one. One day I get a voicemail from a lady who says she runs a local web design firm and that they saw my ad in the local newspaper and wanted to sell hosting to her clients and was looking for a hosting company that was local. So told her yes we would be more than happy to help her and we would offer her the same reseller rates as we give other design firms we work with. So all is dandy and they uploaded there company site after a couple days and i get a trouble ticket wondering why there site was not up. So I get in the box and look around and the main page is named home.html :eek: Anyways i just thought it was funny as hell that this "design firm" did not know what to name there pages.. I also got a few chuckles when they asked from frontpage extensions.. Anyways thats my story.

Actually, many places have home.html as an alternative to index.html.

Actually, many places have home.html as an alternative to index.html.


Or default.??? or *.htm

This is the funniest thread I've read for a long time. :emlaugh:

John

Once every so often I'd get someone who orders a hosting account and inputs in the domain name field something like "John and Martha's Flower Shop".

But I gotta say, the funniest ones are usually the passwords. Things like "stupid", "penis", and "f****" are very common.

In addition to web hosting services, we give away free remotely hosted web tools such as guestbooks etc.

One day we got a really angry mail from a customer who accused us for breaking into his web site and adding such a guestbook to his web site without his permission.

How on earth would we have done that I though? So I went to his site and found out the site was not maintained by him alone but with help from his friend...

Phew.


/Alx Grepe
Alxhost.com / Alxnet.com

One of our clients calls and says,

I opened a e-mail with a virus, and my pc is going crazy, could I send you the e-mail so you can Identify the virus.

Then He asks If I could Fly out to California to fix his Pc.



My favorite was a potental client that came to the office, then proceeded to spend three and a half hours explaining what he wanted. He had 300 plus pages worth of paperwork, News clippings floppies full of excel files and drew diagrams on a vap board.

When he finally finished not a single one of us had a clue what he was talking about. Or how any of the information that he provided had anything to do with website design.

So he pulls out a magizine and starts reading an article about the proper way to screen a consultant apparently this was some kind of test to see our reactions?

Who knows?

Mj.

By the way we were tho Co. that called our clients to see why they werent using their webspace, it turned outto be quite profitable!

anybody that is mcse is usually a gas
the world begins and ends at the feet of their expertise

eventually all of them need to let you know they have a degree

Ok, let's hear some DEDICATED SERVER stories for a change: :stickout
(Please keep in mind that a dedicated server customer who does only get a box with plain OS, no CP whatsoever normally is someone who [must] know wtf he/she is doing)

Well I had a client that signed up for one of my Duron offers. He installed a generic firewall of some sort and shut himself and us out of the box (he admitted to that and didn't try to blame us, so far so good).

We had many stuff to do back then so I told him that it will be 2 hours of work (he wanted his data too AND ReOS) ergo 120$ and would be done in 24h. He then said that he does NOT want to pay 120$ (DOH!) and, nice (and stupid) as I am, I told him ok but it would take 48 hours then cause we got a sh*tload of work to do. He was very glad about that :rolleyes: so we started working. Note: I ALSO told him that we can refund him, no hard feelings and still give him his backup np but he went like: No, no I want the server... so far so good(?)...

After LESS then the 48h we got it done, nevertheless he had submitted 3-4 Trouble Tickets "When is it done?" etc... even called me in my office and left a message with many noise in background stating something like "Up yours... server..." anyway I decided to officially claim to not have heard ANY of that message due to the background noise... :rolleyes:

As I said in less then 48h we were done and he had nothing better to do then announce to us, AFTER we ReOSed and RESTORED ALL HIS DATA TO THE SERVER, that he does not want the server anymore after all because of "unknown reasons" :eek3:

He said that he knows he was a "pain in the arse" and he insisted on leaving us with the money. He didn't want a refund. I told him that if he decided to change his mind (kinda figured he is nuts) that I would give him refund anytime via PayPal. I didn't want to refund via PaySystems as I just had started with them and I didn't want to "look bad".. anyway

A few days later I got like 3-4 client comments from him in PaySystems calling me a FRAUD and demanding his money. He even emailed me often with threats and so on.

Bottom Line: The guy didn't want a refund, I was open to issue him one anytime anyway and now he didn't get a single penny...
He emailed me some days ago btw to "ask how I am doing" and " to say hello" :rolleyes: :confused: :rolleyes:

*Robert has an interesting memory in that part of the above post definitely refers to me but most does not. Also I am not a "he" so if Robert is talking about someone else then well my apologies but my episode with Robert and his first business which is now defunct is different than stated above.


Now I purchased a 30 day lease on a Pentium III based server ( if he gave me a Duron then I was overcharged ) from him but cancelled within 2 days. There was a 32 hour wait for a reboot/OS restore that was my fault because of the firewall mishap in that time that caused me to reevaluate his service but really at that point everything was fine. Robert was professional in his comments and the matter was supposedly handled. But I decided that his service was not for me and asked him very nicely to cancel my account and to sell the server to someone else.


I agree that Robert promised a refund at that point but after waiting 3 weeks I contacted paysystems via email and was told by Anna and Rick of Cardholder Services that they would start a refund investigation for me as no refund had been processed at that time.

Now the response from Robert and StarGate IT Systems as reported by Justin of Paysystems Cardholder Services was that "they
provided services to you and that you abused the service".
Now how I abused the service is beyond me other that I choose to take him up on his 30 Day Money Back Guarantee after 2 days of having the server.
Now I admit it is irrelevant that his entire New York or New Jersey hosting operation was shutdown by the datacenter for failing to pay his bills before my actual paid 30 days of service would have ended. The fact is that even if I had been happy with the service that I would have been faced with a service downage and possible loss of data due to Robert's failure to keep his colocated servers in good status with the datacenter that he was using.

Things would have lead to a refund processed by paysystems or a chargeback if not for a very infamous email from someone sending from mail@starhost.hm that had "2 words" to say to me.
Now Bellsouth ( my internet provider ) investigated the matter and confirmed the origin of the email as coming from Greece.

This event changed things and caused things to escalate to a point where it really shouldn't have gone. In any event, to be brief we are currently testing the internet fraud laws of the state of Mississippi. Now since Robert and his company are based in Greece nothing much will come of it other than a leason learned on how things can escalate to levels not wanted.

Robert can choose to say things unrelated to the central issue that I was unhappy with his service ( before it was shutdown ) and requested a refund. He indeed promised to issue a refund but not an immediate refund back through the payment processor paysystems. Now weeks went by and I started to ask about the status of the refund and somehow things got out of hand ( the email with "2 words" kinda did it ) and I take a fair amount of the responsibility for that.


Robert is perhaps an OK fellow but he is tempermental to a point where you begin to think that he has problems. He was a professional with me when I was a paying customer but he did seem to change when I was no longer a paying customer.

Anyway I bear as much responsibility for our misunderstandings and problems that were caused. Although that is to be expected when recollections come from differing viewpoints and Robert has had his problems of late.


As to the conversations Robert supposedly had with the supervisor of the Cardholder Services department of paysystems, well it is quite convenient that the individual in charge of Cardholder Services at that time ( whose name was Mr. Driscoll ) no longer works for Paysystems in any way.

The head of Paysystems.com Merchant Security and Services is Mr. Dieter W. Doneit and he has this to say about your story of having a conversation with a Paysystems employee.

"I would never tolerate an agent who makes or make inappropriate comments about clients/non clients or merchant. We expect our employee's to maintain a high level of professionalism and this is enforced in training and reviews."

So Robert if you did talk to a Paysystems employee concerning me and you didn't just make that up for effect then Mr. Doneit of Paysystems would like to hear about it.

Uh-uh.... I smell fire! :D

:flamethr:

I know who I'm gonna root for, but that's my little secret... :D

1) Noone even mentioned YOU so you were not personally offended. And things happened EXACTLY like this and I can have a PaySystems/ReveCom rep reply here ASAP!

2) Two words: F U C K YOU :-)

Greets

WTF :eek: :eek: :eek: is THAT about??? you nuts or something? I never said that you liar... pending legal-missisippi-investigation my arse... :angry:

EDIT:

I still have your call on tape. You don't sound like a woman to me nor did you sound or introduce yourself as a woman at PaySystems when they called you. ... GET SOME PROFESSIONAL HELP! Geeze :rolleyes:

Go Ricki, go Ricki.... :D

OK, I'll shut up....

Legal actions because of $159??? - That's nothing but crazy!

Originally posted by lets.pretend
Go Ricki, go Ricki.... :D

OK, I'll shut up....

Legal actions because of $159??? - That's nothing but crazy!

...tell me about it :rolleyes:

Ok, sorry for being the cause of this thread to change now bu tI have to reveal a piece of email traffic with this Pat fella now to clear things up. I WILL NOT ARGUE FURTHER ON THIS. There is someone very dear to me here on WHT that I promised (and myself) to stop arguing... you know who you are and I have not forgotten that promise...:)

You should read this from BOTTOM TO TOP btw ;)


Hi,

Yet again you impress me with your personal qualities.

As for a paypal ID, you can use the email address of
removed . That is a confirmed email address " my personal
email address " of record on the PayPal account of our fully incorporated business Go2! Search Internet Services Inc. Our PayPal business account is shown as "<removed>" by PayPal.

We do not wish to further discuss the matters of servers and hosting but we do want to say that we admire your professionalism and will have no problems with speaking highly of your company. Also just to be sure that you understand, we will not be using the server "64.247.34.10" anymore. We have already deleted are references of that server and its login information from our server management programs.

Again, we wish your company the best.

Sincerely,
Pat Price





----- Original Message -----
From: "Starhost" <mail@starhost.hm>
To: "'Pat Price'" <removed>
Sent: Saturday, April 27, 2002 11:22 AM
Subject: RE: Server Cancellation Request


> Dear Pat,
>
> There is no problem at all and there will never be hard feelings nor
> will we ever be unfriendly. I am very sad that I obviously cannot
> provide you with the level of service you need. Also I cannot hide the
> fact that I am confused at this point.
>
> As to the refund, I INSIST to refund you. If you do not use the server
> I would be feeling really bad if I kept your money thus renting it out
> again.
>
> On another note I have to tell you that we are a stable company since
> 1996 (a LTD to be precise) and our business intentions are therefore
> to be taken seriously. You can see that by checking our GlobalSign
> ServerSign for which (unlike GeoTrust and other crap) we had to send
> in the paper from the IRS that the company exists (I don't know the
> english term for it atm) as well as the owners (me) personal ID. I am
> telling you all this as I know that over half of the companies out
> there are not even real companies and fraud and bad service have
> become common unfortunately. I want to point out that we are NOT such
> a company and to us a lost client is a failure of our cause.
>
> Please provide me with a PayPal ID or continue to use the server.
> Either will be good for me. Keeping your money without providing the
> service though is against all my professional and personal ethics and
> not in the spirit of StarGate IT Systems. :)
>
> Yours
> Robert
>
> -----Original Message-----
> From: Pat Price [mailto:removed]
> Sent: Saturday, April 27, 2002 5:51 PM
> To: mail@starhost.hm
> Subject: Re: Server Cancellation Request
>
> Hi,
>
> Very last email on the subject.
>
> To ease all hard feelings before anything gets unfriendly, we hereby
> fully authorize you to go ahead and resell the server denoted by IP
> address "64.247.34.10". That means go ahead and cancel our order to
> your company. We
> do not want to be associated with the server on record any longer.
> We are sending this email to PaySystems.com as well.
>
> We are not interested in a refund so don't worry about going through
> that trouble.
>
> We however are no longer going to use the server and would like to be
> gracious enough to let you know so that you can improve the financial
> position of your company. It also would be a waste and security
> concern to leave a server online and unwatched for very long.
>
> Since we will no longer be watching nor in any way managing the
> server, we want to be on record that we notified you of this situation
> promptly.
>
>
> Please acknowledge receipt of this email and after that if your
> support staff hurries they will be able to get the server back and
> ready to be resold by the end of the day or well at least tomorrow.
>
> Lastly we know that we have seemed to be a bit of "unable to make up
> our mind" kind of customer on this matter thus far but you can tell
> your partners and anyone else that this is the last email and last
> correspondence.
>
> So without further delay. Cancel our order for the server ** " This
> of course means within your record keeping as we have already
> cancelled the recurring billing through PaySystems.com "** . Resell
> the Server. Everybody be happy.
>
>
> Sincerely,
> Pat Price
>
>
>
> ----- Original Message -----
> From: "Starhost" <mail@starhost.hm>
> To: "'Pat Price'" <removed>
> Sent: Saturday, April 27, 2002 3:33 AM
> Subject: RE: Server Cancellation Request
>
>
> > Yes we have received it and I was going to contact you today anyway.
> > Although I cannot understand why you cancel now that everything
> > works


EDIT:

I forgot to mention that a few days after this email I suddenly got those Client Comments / Complaints at PaySystems.

This is my LAST WORD ON THE SUBJECT! If Mr. Price (If that is his real name) wishes to take this further in this thread, which will take it even more off topic, then he can do that BY HIMSELF! Bye! :argue:

Interesting situation you got goin on here...

I'm not going to say much, my views are my views, and I'm not taking anyone's side here as I don't have any real proof in my hands. As far as any of us WHT folks can tell, it's your word against your former customer's word.

But just out of curiosity, if ShareFile is in NY, and the former customer is in MS, then wouldn't you need to file the legal action against him in NY? I don't know too much on civil lawsuits, but I was curious about that...

That's all I'm going to say...I wish to remain neutral on this issue as I do not have any hard proof, only the words of the comapny, and the ex-customer. :)

Radon3k>> I know it's not much, but take a look at what ShareFile and patprice have posted... IMO ShareFile could *not* have forged those emails in 5 minutes, but patprice probably could... It's not much proof, but it does make sense...

As to that email that was sent to me by "someone" at StarGate IT Systems with the "2 words", well Robert certainly strongly denies it was him and acts as though he is insulted with the very concept that he could be so childish.
Well why don't you ask Robert if he knows who sent the email to me. Because you see Robert knows that he cannot honestly deny any and all knowledge of that email. He is perfectly aware that someone with access to the email systems of StarGate IT Systems over in Greece did in fact send that very colorful reply to me one day.
Now I have always been under the impression that StarGate IT Systems ( which Robert likes to portray as a multi national web enterprise extending from Greece, to Germany, to New York, to Denver, etc...... ) is a one man operation that is currently running off of a $40 a month "low end special" dedicated server out of the FDC datacenter in Chicago. So if anyone else from Greece sent the email to me from his office/computer/garage then that means that StarGate is slightly more than a one man operation as it includes an idiot as well.


Now the emails posted by Robert are absolutely truthful and represent the state of events 2 days after I signed up for his dedicated server offer and right at the point where I had second thoughts about his service. Things have since changed.

Now I guess that I can't prove it here but I have never talked to Robert on the phone and never did get in touch with Mr. Driscoll, Head of Cardholder Services of Paysystems ( Mr. Driscoll by the way is no longer Head of Cardholder Services at Paysystems as he has since been moved out and no longer works for Paysystems in any capacity ). At least my Bellsouth phone bill never has showed a call made to Greece. I think that I would remember that and especially the bill.


As for that childish inflammatory diatriabe, I think it best to ignore it other than to say that perhaps if your mother had washed your mouth out with soap a few times you would have grown up a better man.

A better point of proof on this is where Robert ( after having his vbulletin license revoked ) got upset.
http://www.webhostingtalk.com/showthread.php?threadid=54274&highlight=ShareFile
On a related note, I can't seem to find the thread where it was discussed about the datacenter in New York or New Jersey pulling the plug on his colocation business but it was here at Web Hosting Talk at one time.

Now perhaps Robert was right to not offer a refund even though he had a 30 Day Money Back Guarantee image posted all over his website. Also, the fact that he repeated stated that he would refund the payment kinda makes me wonder how my statement of one time that I didn't require a refund if it was a hassle would take such precedence as though it was written in stone.


Anyway, good luck in your future business Robert and please pay your bills to the datacenter and everything will work out for the best.


Robert we can simply agree to disagree it seems. Your defense is that I am crazy and well my excuse for you is that you are a pathelogical liar that can't help himself.
Now you keep talking about these conversations with Paysystems reps so give us some names and we will sort this mess out. I give facts and you simply bash me. You make insinuations and I tell the story that can be factually proven.

As for the email, those PM's that you are posting did in fact contain a reply from you that you conveniently did not post. You do remember that you have acknowledged knowing who sent the email don't you?

The actual PM is still in my PM box so do you need a refreshing of what you said?


Anyway, there is no end to this in sight. Everytime that I have attempted to end this amicably in private he has bashed me over the head.

Well like I said, I'm not going to get into it, having outsiders get involved tends to make things even more complicated... :)

... lets continue the wierd client stories now. This thread was a good laugh before I ruined it... :rolleyes: :rolleyes: :rolleyes:

<<<EDIT>>>

Since this psycho is changing his/her posts all the time with new lies I feel I shoul dpost 2 PMs he/she sent to me yesterday to show everyone how nuts he/she is:


Please read
Mr. Prost

I humbly at this point ask for a favor.

I promise to never email or message you ever again.
Also, I have already talked with "Chicken" who is a moderator here and he is going to remove my posts and cancel my account on this forum.

I ask you to remove the 2 posts that you made in response to my mistake of attempting to clarify what I thought to be an erroneous post concerning me. Perhaps I was wrong. Perhaps you are right but I do have issues with the whole situation.

Lets put that aside and move on.


Please remove the 2 posts that you made after my first post on this topic.
http://www.webhostingtalk.com/showt...71&pagenumber=3


The first post is where you responded directly to me and that email that someone from Greece sent to me. Now Bellsouth investigated that email and confirmed that it originated from Greece but I concede that I have no direct evidence that it came from you. I will accept the fact that I should not display that email because it may not be an actual response from you but from someone else. Bellsouth supplied all technical aspects of their investigation over to my lawyer and that is all that I know about it.

Now please do this for me and show some sort of eagerness to stop the mess that I concede that I started.

The second post is where you reposted several factual emails conversations that we had after I had known you for 2 days. I agree that they were actual representations of how I regarded you and your company at that time.

Our past situation is now over as far as me being involved in it. I can not take dealing with you any longer. It is not worth it.

Please remove the posts involving me and this ends.


I am sending a copy of this message to "Chicken" as he requested that I take this request of removing or editing the posts to you first.

Sincerely,
Pat Price



Re: Please read

Well I am embarrassed to say then that much of this mess may have come about due to an error in judgement on my part concerning that one particular email.


Anyway, I apologize then for making any allegations in regards to that email. As for everything else, well as things happen it has gotten out of hand.

In any event, I am still confused about a few things but this has gone on too long and needs to come to an end.

I am not going to do any business on the internet any longer as messes are simply too easy to come about when people can sometimes go too far when sitting behind a monitor.

I again say that I am sorry for this mess as it has been primarily my doing.

Also, again I ask for you to remove the 2 posts in that thread which in some instances say some things that are not nice in reference to me. Also, we need to remove the mention of that particular email as I believe now that the email is a irrelevant issue and needs to be forgotten. I still do not know who sent that but hopefully my son never meets whoever it was.


I expect this to be the last message that I send to you as the moderators here should get around to removing my account as requested pretty soon.

Sincerely,
Pat


A "strange client" indeed... this whole story makes me laugh by now btw. Anyone know a GOOD shrink in Missisippi? :D

<<<EDIT of the edit>>>

Now he/she changed his/her both posts AGAIN, LOL, as if anyone still reads this anyway....

People we REALLY NEED that SHRINK now!!! :D

Agree :) go on with the funny stories about your customers instead of flaming each other :)

Once a customeer signed up..

then he cancelled service???

This hasnt happened to me, but I do know some people who own web hosting companies. One told me that some people who weren't clients IMed her on a support screen name and then told her to set up some php scripts for them. Another one told me about someone else whose Internet Explorer kept on crashing and then asked the support people to fix it because it was "the server's fault."

And on time, when I was helping one of them with support, someone IMed me and asked me for help installing a board. I uploaded the files in 5 minutes and got it working under one minute, and when I go and read the announcement forum, I see a message posted by the person saying, "I finally got the board up! And it only took me 3 hours! yay!". Talk about taking undue credit. :mad:

LOL They are funny, we haven't had any strange ones yet...and we get loads of emails!!

customer after i sent him to how to upload his files using FTP Client

he sent me -- exactly:

I gave up with 2mhosting, first you asked me to be client to pop.com and now want me a client to ftp.com ..... i paid for you and i must be a client for you only


:eek:

honstly .... i went direct to my 2checkout's account, refunded him and closed the account

I think my personal favorite was the email i received from an on-network account stating that the customer was unable to send any email....


(it turned out to be a POP before SMTP issue, but funny just the same)

We had 2 -4 customers signup for a plan via Paypal and cancelled the next minute and then when we emailed them confirming cancellation and refunding, The paypal email they used bounced back :) ,
I am still wondering what were they thinking, :eek: I beleive instant account setup , :rolleyes: I guess . Never even heard back from those guys.

I once had someone try to make a deal with me for several gigs of space and several hundred gigs of monthly bandwidth, only accessible via FTP. When I casually mentioned that warez was forbidden, he left saying something like "oops, I forgot about something..." :o

Here's a few good ones we got, some translated:


"I cannot see ay colours [on my site]. I've selected colours to be blue, but my computer cannot see them. Not my friends' computer either. But the one at the [public] library does I've noticed?!?!"

(Hey, girl, ask your mother to invest in a colour monitor).

"How do I fix the error that I don't know what is is?"

(Hmm... We do love those, huh?)

"How can I get rid of those silver dollar homoroids that I have on my ass?"

(rm -f /ass/hemoroid)

/Alx

Originally posted by eHostPros
We had 2 -4 customers signup for a plan via Paypal and cancelled the next minute and then when we emailed them confirming cancellation and refunding, The paypal email they used bounced back :) ,
I am still wondering what were they thinking, :eek: I beleive instant account setup , :rolleyes: I guess . Never even heard back from those guys.

Had a few of these also. I never even replied. Just logged in to paypal and refunded. Never heard back from them.

Originally posted by tazd9t9
hey chicken, ive had a few of that sort 2, i get emails blaming me because their site isnt working, on further investigation there is no index file, files have CAPITALS and they dont use them. When you point this out they go a bit quiet and tell you how they are alwas telling other people not to make those sort of mistakes.

I know i used to make them too and we all have to start somewhere!

had that client last weak, the no index.html file ( or any ajustment to the directoy index). so I get the e-mail all in caps yelling screaming ...
MY reply was the following.

Dear Mr. xxxxxxxxxx

PLease be advised of the following:
1) you have no index or default file in your main directory, please add it and you will have it working again. the log files shows that you deleted it.

2) you last e-mail stated you had 4 years of domain hosting experiance.

3) you said you felt that you are the best web designer around.

4) your hosting contract is monthly, therefore be advised that since you wrote your angry letter, at the end of the month you will not be renued unless you commit to 6 months or greater.

....

about 12 minutes after sending, my server kicks me an e-mail stating client # xxx upgraded to 6 months

LOL

but if your nasty to me, I am right back at you, but if your nice to me, phone call from you at 3 am, no problem what so ever. stand on my head and drink a bear upsidedown, no problem.

Mike