
|
View Full Version : Major Bank Fraud by PayPal!!!
I just saw my bank statement from last month, and PayPal has made two unauthorized transfers from my bank account for the amounts of $3,200 and $600 last month.
The bank account had been added to my paypal account BUT NEVER CONFIRMED, then I immediately deleted it from the PayPal account (witout having confirmed it).
Last month there were two small credits by paypal to my bank account (less then 1 dollar) for the usual verification purposes, then two huge debits for $3200 an $600 made out to LARRY FROST, PAYPAL. One was on the 20th of May (for $3200) and the second was on the 28th of May ($600).
I have sent a contact form to PayPal and if it isn't sorted out immediately, we will be reporting this to the FBI and filing a law suit.
Just for information, we never even used the PayPal account to make payments. There isn't a single pay transaction in it. They took our bank information and just went ahead and transfered thousands of dollars out of it with out any authorization at all.
If there is a PayPal representative reading these boards, I suggest you contact me immediately.
My email address is bvashram@yahoo.com.
Suffocate 06-08-2002, 04:11 PM wow - I hope you get your money back man.
Im registered with paypal but I havent yet gave my card details out. I was going to do it, but now ive completely changed my mind
microsol 06-08-2002, 04:11 PM You should take this very serious and contact your lawyer immiadiately. Good luck.
Originally posted by Suffocate
wow - I hope you get your money back man.
Im registered with paypal but I havent yet gave my card details out. I was going to do it, but now ive completely changed my mind
They didn't charge our credit card. They directly transfered money out of our bank account!!!
I never knew it was possible for it to be done without an authorization from the account holder.
Just in case anyone thinks, "Oh, he must be an angry paypal customer who got his account frozen for selling illegal goods" I will add that we are a 501(c)(3) nonprofit charitable organization with tax exemtp status in the United States.
We really don't use PayPal for anything much, but I was just testing it to see how it works. What a surprise when I was told there had been nearly $4,000 transfered out of our bank account illegally!
bbi-linux 06-08-2002, 04:31 PM looks like someone hacked your paypal account, if you send money out of your paypal account it will transfer from your bank account if not enough sitting in the paypal account.
So, if someone gets your paypal password they can send money direct from your bank, sucking it dry!
I thought paypal had some checks and balances in force to stop big single payments but looks like in your case they didn't
grandad 06-08-2002, 04:33 PM Check this thread:
http://www.webhostingtalk.com/showthread.php?s=&threadid=47258&highlight=paypal+fraud
Are you sure that you were not a victim?
eHostPros 06-08-2002, 04:33 PM Hi,
Thats really scary one, we use Paypal for our hosting, but we are trying to leave them slowly as we started processing CC through authorize.net :)
But we do have our business bank account linked to Paypal. We have tons of subscriptions renewing everyday, but for some reason they are OK. :eek:
dsj, Make sure you call their support or billing immediately and send email to I think user paypaldemon ( I think thats his name here on WHT).
Hope you get this sorted out
Good Luck
-Rupi
looks like someone hacked your paypal account, if you send money out of your paypal account it will transfer from your bank account if not enough sitting in the paypal account.
1) There are no payment transactions in my paypal account even now. I.e. No one has hacked my account and made purchases with it.
2) The Bank Account which they transfered money out of is NOT VALIDATED. We never confirmed the bank account. We even deleted it from our profile. Thus it only exists in their internal database. But they are not authorized to charge it because the bank account was never confirmed.
The Prohacker 06-08-2002, 04:45 PM I'd suggest calling the bank and having them lock your account to outgoing transfers to paypal.. And then call a lawyer...
I'd suggest calling the bank and having them lock your account to outgoing transfers to paypal.. And then call a lawyer...
I just sent someone to do that about an hour ago (as soon as we saw the bank statement).
bbi-linux 06-08-2002, 04:53 PM best of luck, let us know how you get on
The Prohacker 06-08-2002, 04:56 PM Originally posted by dsj
I just sent someone to do that about an hour ago (as soon as we saw the bank statement).
I wouldn't even wait on calling the FBI either, I'd do that now if I were you...
If this was a compromised account, the logs could get over written if thats how the system was setup...
The sooner they get on the case the better the chance of catching the person who did this, either if it was intentional or if it was an accident....
alpha 06-08-2002, 04:58 PM hmmm - where's Damon when ya need him?
I think Damon's the PayPal rep who visits WHT often?
his WHT name is paypaldamon - might wanna send him an email
too bad such a big online money transaction site doesn't have a 800 number or something on their web site so this kinds of serious problems are handled fast and quickly
After thinking this through, I think I may know what happened. I believe they messed up on the decimal points by a few digits.
On the 16th of May they credit our account twice, once for 42 cents and once for 50 cents. This is the standard verification test.
The two credits totaled 92 cents.
Then on the 20th of May, they debit $3200, and on the 28th of May they debit $600.
What if they had actually meant to debit 32 cents and 60 cents (instead of $3200 and $600), to reclaim the 92 cents they credited us?
Thus it seems they have missed their decimal points by four digits and three digits on the two debits.
Let's see what answer they give.
alpha 06-08-2002, 05:21 PM still - if that's a mistake... that's a pretty BIG mistake for such a company that reports of having over 16million users :eek:
As far as I know, Paypal does not reclaim the verification funds.
Thats no mistake, that was fruad. I don't think they ever take the verification money back that they used when they gave you $ .92 , I could be wrong. Anyone else recently signed up with paypal that can verify?
alpha 06-08-2002, 06:05 PM hmm, thats true - paypal never took back the verification funds when I signed up about a year ago.
nvphone 06-08-2002, 07:16 PM Never took it back from me either.
Tazzman 06-08-2002, 08:23 PM They didn't seem to have any problems with charging my credit card with a small amount to verify it and then not activate my account after it was verified... It may only me something like a dollar, but just imagine them doing this to thousands of people...
mindboggle 06-08-2002, 08:25 PM Wouldn't their verification process be automatic so that mistakes like that wouldn't happen?
avara 06-08-2002, 10:29 PM Having a PayPal account myself, this post is scaring me... Though I would think (hope) that it was all an honest mistake by Paypal. In which case a quick phone call should get it sorted out.
Good luck.
paypal is a scam , i would check out http://paypalwarning.com , they have some very interesting posts , and have tips on how to get your money back , please note ... paypal is in the middle of 2 class action law suites for actions similar to these . i know to many people that have burned by paypal....beware
I just spoke with the fraud department at PayPal. They did a search on my bank account number and found that two debits had been done for this amount of money ($3800), but not to my bank routing number. In other words, the bank account number matched, the amount matched, but the bank routing number was different. They said they will investigate it and get back to us.
I could only speculate, but it appears someone may have had the same bank account number at a different bank, and somehow they withdrew the money from our bank instead of theirs. There still would be no explanation how that could happen though.
Anyway, there is no way to know till they investigate it. We have filed a billing dispute with our bank and will wait till paypal finishes investigating it.
It certainly is scary that PayPal can withdraw money form anyone's bank without any authorization at all. Simply having your bank account number, name and routing number is enough, as our bank account was not "confirmed" with PayPal.
I would appreciate if any PayPal representative here could contact me by email or personal message so I know something will happen with it.
Even the fraud department said I should call them back to find out the status, in other words they may not even call me.
2Grumpy 06-09-2002, 02:09 AM Even the fraud department said I should call them back to find out the status, in other words they may not even call me.
Don't wait on them to call you, have your lawyer call them, and their lawyer and whoever else he (your lawyer, not some dude from a forum) feels should be called.
viGeek 06-09-2002, 02:31 AM Wow i was expecting this to be something minor with pay-pal. This is very serious, that is good deal of money. You should be all over pay-pal, which i am sure you already are. I wish you good luck, and let us know how pay-pal handles the situation. The more i hear about them, the more i want to change my online-paying service.
Radix 06-09-2002, 02:47 AM Just remember banks and credit card companies can be both great allies and enemies. Raise hell and you will get your money back :stickout .
Though I would think (hope) that it was all an honest mistake by Paypal. In which case a quick phone call should get it sorted out. Not all "honest mistakes by PayPal" are sorted out. PayPal made an "honest mistake" with our account and after it was "sorted out" kept over $150 out of our account WITHOUT EXPLANATION. Anyway, there is no way to know till they investigate it. As Dixiesys said... don't wait for them!!! I tried that... it was futile..You may have to be active to get action :mad:
You might want to reference:
http://www.webhostingtalk.com/showthread.php?s=&threadid=38218
It's a LONG thread but worth reading. You'll also note the multiple times the PayPal rep explains it was a mistake on their part but as did the rest of the PayPal Organization...ignores my concern over the missing $150.
We closed our PayPal account. Some conveniences aren't worth the risks ESPECIALLY when it can affect your organization and/or clients.
:angry::angry::angry::angry::angry:PayPal:angry::angry::angry::angry::angry:
Update: Paypal's fraud department has called and asked us to fax them a copy of our bank statements showing the illegal transactions. We faxed them and are awaiting a response.
Derek 06-09-2002, 05:12 AM Yea, PayPal does *NOT* take back their activation money... although it did seem rational. PayPal even says that they don't take it back, but now that I see this thread, I won't be opening a PayPal account.
ho247 06-09-2002, 05:13 AM That is quite a big mistake to make for PayPal who probably deal with millions of dollars a month or week. But I've been using PayPal for over a year now and haven't experienced any problems with them, touch wood :).
Alan
alpha 06-09-2002, 05:20 AM Originally posted by ho247
That is quite a big mistake to make for PayPal who probably deal with millions of dollars a month or week..
yea, thats what I say... :eek:
klisis 06-09-2002, 01:27 PM Did someone say Paypal is dealing with 16 million users?
Then there ought to be some events, yes?
A few thousands (my guess) out of 16 millions... sounds good rate to me :confused:
ho247 06-09-2002, 01:31 PM Originally posted by klisis
Did someone say Paypal is dealing with 16 million users?
Then there ought to be some events, yes?
A few thousands (my guess) out of 16 millions... sounds good rate to me :confused: That's a good point... with the number of users registered with PayPal.com, it's a very small ratio of bad comments from users who are not satisfied with the service compared to the number of users who have no problems with the company. Every company will always have people who don't like their services, it's just those people usually can shout louder and so attract more of the attention than those who like using PayPal.
Alan
cperciva 06-09-2002, 01:43 PM The more I hear about this, the more I doubt it was Paypal's fault at all. My guess is that some clerk at a cheque clearing house simply mis-typed a routing code and sent a batch of debits to the wrong bank.
Face it, people make mistakes, and the banking sector isn't immune to this. I have personal experience here -- a few years ago, half a million dollars suddenly appeared in my account, only to be removed again a week later. Since it left behind about $25 of interest payments, I didn't complain (the code on the debit was "correction", so I assume they realized their mistake), but I have no doubt it was the result of someone mistyping an account number.
I'm sure that once they work through the paper trail, they'll get everything fixed for you; just be patient.
DanielP 06-09-2002, 01:48 PM You need to remember to put the number of paypal users into context.
How many people do you think just signup once with paypal to pay for something on an auction and never touch the account again... I'd guess that number to be around 40%, but I doubt we'll ever get a clear answer to that since only paypal could verify it.
Somewhat similar to the seti@home project, tons of people are in the database, but after a week my server has processed more data than 77% of the other users.
That's a good point... with the number of users registered with PayPal.com, it's a very small ratio of bad comments from users who are not satisfied with the service compared to the number of users who have no problems with the company. Every company will always have people who don't like their services, it's just those people usually can shout louder and so attract more of the attention than those who like using PayPal. I would wholeheartedly agree IF so many of these "few complaints" didn't include mention of PayPal retaining monies that most would feel is not theirs to retain .. That's a lot of money to pocket without explanation. Even then I wouldn't be as offended by the company if they took the time to rectify the situation with those "few" that they have wronged. I would probably still sing the praises of PayPal if they returned the money to the many they are reported to of taken it from. Everyone can make mistakes, how they handle the situation after the mistake is where it counts.
Let's say they have 16 million users and they make a mistake with 1% of them. That would be 160,000 mistakes. Multiply that by $20 and you have $3,200,000 (three million two hundred thousand). Banks are regulated for a reason. Wrongfully shaving even a tenth of a cent off of the accounts is serious business and should not be taken lightly.
To be clear: I do believe PayPal is working to lesson the number of problems and enhance their services overall and I do agree for many it is working great. We offered them as an additional option for a couple of years ourselves with minimal problems. My concern is for those "few" that do run into a snag such as we did. These "mistakes" cost time and money and put other payments/receipts at risk. I have learned first hand that going "PayPal's route" is not always adequate and when a large sum of money is at risk I strongly encourage being extremely active in search of a quick solution rather than solely depending on the company who may have "accidentally moved a zero in their favor" or "debited the wrong account".
Chicken 06-09-2002, 02:01 PM Originally posted by cperciva
I have personal experience here -- a few years ago, half a million dollars suddenly appeared in my account...
Read: Chicken withdrawls everything, quits the moderation business, and flies to an island to count his money MUH-HAHAHAHAHAHA!
PixelAxis 06-09-2002, 04:34 PM Originally posted by Chicken
Read: Chicken withdrawls everything, quits the moderation business, and flies to an island to count his money MUH-HAHAHAHAHAHA!
Seems like the smartest thing to do :D
Samuel 06-09-2002, 04:43 PM This is the reason I do not accept, nor have a paypal account.
Originally posted by dsj
It certainly is scary that PayPal can withdraw money form anyone's bank without any authorization at all. So can I. So can you. So can anyone who knows the account number and routing code.
Without commenting on any other possible wrongs PayPal may or may not have committed, I agree with cperciva on this; it seems like a routing error, which isn't at all unheard of. I've deposited money into my own account and had it end up somewhere else, I've had checks I wrote never show up against my account even though the party I wrote it to said they received payment. Just like cperciva described, I've had money mysteriously appear in my account and then disappear... these things are a part of the banking system.
It would be prudent to find out the facts of what occurred and who, if anyone, was to blame before proclaiming anyone committed "major bank fraud."
diederik 06-09-2002, 06:36 PM Originally posted by Chicken
Read: Chicken withdrawls everything, quits the moderation business, and flies to an island to count his money MUH-HAHAHAHAHAHA!
aah can I have your mod Job then ? :D
So can I. So can you. So can anyone who knows the account number and routing code.
I was always under the impression that with the routing number and accountnumber, someone could transfer funds into an account, but not out of an account.
Otherwise why are account numbers and routing numbers posted all over the internet and and in brochures?
For example, a quick search on google got this companies information for wiring them money:
WIRING INSTRUCTIONS:
Beneficiary:
<Company name deleted...>
Bank Name:
Bank of America
Bank Address:
10950 Jones Bridge Road
City, State, Zip Code:
Alpharetta, GA 30022
Country: USA
ABA Routing Code:
# 061000052
Account Number:
# 003277163319
Are you saying we can use this information to transfer money from their bank account to ours?
cperciva 06-09-2002, 08:08 PM Originally posted by dsj
Are you saying we can use this information to transfer money from their bank account to ours?
If you work at a bank and have appropriate security clearance, yes. Of course, you'd get caught, the money would be returned, and you'd be sent to jail, but you could (briefly) effect such a transfer, yes.
Banking systems work on a combination of trust and paperwork; the trust allows transactions to be performed quickly, while the paperwork ensures that anything fraudulent (or, far more commonly, simple mistakes) can be traced.
A long time ago, cheques were sent around from bank to bank and took weeks to clear; you'd deposit the cheque at your bank, someone would fill out some paperwork and send the cheque to their central clearing house, someone there would fill out some more paperwork and send the cheque to the appropriate bank, where someone would again fill out more paperwork... until, several weeks later, the money was sent back.
Now, transactions are cleared electronically. You deposit a cheque at your bank, they file the cheque away, and they send a message to the appropriate bank saying "we have a cheque here for $xxx drawn on account xxx", and the money is sent to them. The bank has to hold on to the cheque in case it is queried, but it will not have to be sent all over the country before it is cleared.
The entire system is "insecure", but no more so than credit cards. Any individual transaction can be queried, investigated, and reversed, and anyone responsible for an unreasonably large number of illegitimate transactions is quickly cut off from the system.
Originally posted by dsj
Are you saying we can use this information to transfer money from their bank account to ours? If it's information for a checking account, and you have any kind of merchant account through which to process the transaction, yes. Just like if you have someone's credit card number and expiration date you could process fraudulent transactions.
With checking account information, for that matter, if you have the bank name from the account you could just print your own checks on their account. One of my clients, in fact, just had that happen with their payroll account. Speculation is that someone found a cancelled check, used the information to print a few checks on their home PC (that's clear by looking at the returned checks), and took them to a Bronx branch of the same bank where the Long Island company's account is and cashed them -- four checks, each cashed two days apart.
acidHL 06-09-2002, 08:37 PM Right well, I work for HSBC in the UK.
Its possible to do that providing you get a trusting a cashier...
I, as a cashier, am not required to check and cheuqe under £500 unless it looks odd. Over £500 and I am required by the bank to check customer profiles and signature records etc.
I belive there would be a similar process in place around the world, so if its under a set ammount and it looks legit the cashier will just process it.
If it's information for a checking account
So it wouldn't be possible with a savings account? Our account that had money transfered out was a savings account.
3zHost 06-09-2002, 10:40 PM YOu can call them or email them:
Customer Service 7 days a week
866-2PAYPAL
Email qbsupport@paypal.com
Equilibrium 06-10-2002, 12:09 AM I never really liked paypal
So
:uzi: Paypal
paypaldamon 06-10-2002, 03:57 PM I responded to your earlier email about this.
The routing transit numbers are different, but two things appear to be the same:
a) name of the bank
b) account number
I think this issue may have been caused by the bank (they are the ones that accept/deny the transactions). Our team is investigating this and they should have a solution/answer this week.
Thank you for your patience.
BadBoy 06-10-2002, 04:06 PM paypaldamon why doesnt paypal respond to emails ? Ive sent many emails about my account and never got a response.
hbouma 06-10-2002, 05:26 PM Originally posted by paypaldamon
I responded to your earlier email about this.
The routing transit numbers are different, but two things appear to be the same:
a) name of the bank
b) account number
I think this issue may have been caused by the bank (they are the ones that accept/deny the transactions). Our team is investigating this and they should have a solution/answer this week.
Thank you for your patience.
This seems wierd. The bank has multiple routing numbers and duplicate account numbers in its system?
Why would a bank have more than one routing number? Why would it have multiple accounts with the same number?
Hal
Why would a bank have more than one routing number? Why would it have multiple accounts with the same number? Banks can have multiple routing numbers. When BofA was buying out a popular bank in Florida we had multiple routing numbers and much the same situation as propagation during that time with the new numbers. Duplicate account numbers however.... that doesn't click. I've never heard of such a thing and can't imagine that being possible outside of a big mistake...
Hopefully they'll figure it out soon and will put all of the money back where it belongs even sooner!
Jessicam 06-10-2002, 05:56 PM Since I have a PayPal account, this "mistake" worries me.
I still want to have a PayPal account though. So I thought of this: What if I open a free checking account and leave in there, say $20 - $50. That way, if PayPal ever tries to withdraw money, it won't have more than $20 - $50 to take. Furthermore, whenever I receive money via PayPal, I'd transfer the money from PayPal to my checking account right away AND withdraw it from my checking account as soon as possible too. This leaves this free checking account with a balance of $20 - $50 most of the time.
Just a thought.
Jessica
I still want to have a PayPal account though. So I thought of this: What if I open a free checking account and leave in there, say $20 - $50. That way, if PayPal ever tries to withdraw money, it won't have more than $20 - $50 to take. Furthermore, whenever I receive money via PayPal, I'd transfer the money from PayPal to my checking account right away AND withdraw it from my checking account as soon as possible too. This leaves this free checking account with a balance of $20 - $50 most of the time. For all that have asked me about PayPal the above is what I recommend along with a low budget credit card (say $300 limit).
The less they have access to the safer you are from errors. I recommend the same for all online transactions where possible.
For vendors, I strongly recommend against PayPal being your primary source of receiving payments due to their ability to freeze your account which makes it impossible to give PayPal refunds and/or withdraw your funds even though they continue to receive funds in your name.
cperciva 06-10-2002, 06:22 PM Originally posted by Deb
Duplicate account numbers however.... that doesn't click. I've never heard of such a thing and can't imagine that being possible outside of a big mistake...
What's the problem with that? Bank A has an account #x, Bank B has an account #x. Bank A buys Bank B. Now Bank A has two accounts with the same number, distinguished only by their attached routing codes.
The only way to avoid that would be to renumber everyone's accounts when one bank buys another, which would severely annoy people.
Rotifer 06-10-2002, 06:44 PM So it wouldn't be possible with a savings account? Our account that had money transfered out was a savings account.
Under U.S. law a savings account can't be used as a transaction account. Most banks or retail operations won't allow you to setup automatic withdrawals from a savings account.
Stolen from a bank site:
Transfers from a savings or money market account to another account or third parties by pre-authorized, automatic, or telephone transfers are limited by Federal regulation to six per statement cycle or similar four week period. No more than three of the six transactions may be made by check, draft, wire transfer, debit card or similar order (including POS transactions), made payable to third parties.
hbouma 06-10-2002, 07:43 PM Originally posted by Jessicam
Since I have a PayPal account, this "mistake" worries me.
I still want to have a PayPal account though. So I thought of this: What if I open a free checking account and leave in there, say $20 - $50. That way, if PayPal ever tries to withdraw money, it won't have more than $20 - $50 to take. Furthermore, whenever I receive money via PayPal, I'd transfer the money from PayPal to my checking account right away AND withdraw it from my checking account as soon as possible too. This leaves this free checking account with a balance of $20 - $50 most of the time.
Just a thought.
Jessica
Many checking accounts only allow deposits to be made from PayPal. (Bank One is one such bank). They do not allow cash withdrawls. Although in the past I found this to be very annoying, now I am glad it is set up that way. So that is one way to avoid worrying about having your checking account raided by PayPal.
Hal
Thanks to PayPal Damon for contacting me about this. It looks like it will get sorted out, but that still doesn't recover my 1 and a half hours worth of phone calls from India to PayPal at $2 a minute. But if the fault isn't paypals (i.e. if it is the banks fault), then thats the banks problem, which I doubt the bank would care to reimburse. And it really isn't worth pursuing through lawyers.
Not to mention two days of lost work! You can imagine what will happen to you if your bank acount suddenly has $4,000 missing, and the banks reply is, "You can dispute it, but its ultimately up to PayPal to decide."
It may be one of those times when your right, but it just isn't worth it to pursue the matter.
Thanks for the relatively quick response (considering it happened on a Saturday-Sunday and probably no one was able to work on it till Monday).
I will post here once it is resolved and inform everyone whose fault it was, in case it was the banks fault and not paypals.
Jessicam 06-10-2002, 08:34 PM Originally posted by Deb
For all that have asked me about PayPal the above is what I recommend along with a low budget credit card (say $300 limit).
Deb, that is a great idea. I believe many credit card companies allow you to have two cards with different numbers and different credit limits with the same company.
Originally posted by hbouma
Many checking accounts only allow deposits to be made from PayPal. (Bank One is one such bank). They do not allow cash withdrawls. Although in the past I found this to be very annoying, now I am glad it is set up that way. So that is one way to avoid worrying about having your checking account raided by PayPal.
Hal, this is also a good idea. Although it may not work for those who wish to transfer funds from their checking accounts to their PayPal accounts. They could always deposit the exact amount to their free checking account and then transfer it to their PayPal account.
All in all, it's a lot of steps to take but I think they are worth it. DSJ's experience is terrible. It seems like it will be solved though. I hope he also gets reimbursed for the money spent in phone calls.
Jessica
Mythril 06-10-2002, 10:23 PM two months ago I was charged 800$, still haven't gotten that money back!!!. O well:(
PixelAxis 06-10-2002, 10:24 PM Originally posted by Mythril
two months ago I was charged 800$, still haven't gotten that money back!!!. O well:(
:(
Mythril 06-10-2002, 11:37 PM I don't mind losing 800$ anymore, it been awile and I try to forget about it. But It may be awile I trust Paypal:stickout
jamenjaw 06-11-2002, 12:28 AM hey guys,
(rant)
dont be missled by the comments of a few hundred people who sell stuff (not you man it does seem to be a HUMAN error) bitching about paypal.
remember paypal has over 16 MILL clients and a few hundred people what the % is about .0004% give or take of people who is bitching cause there acounts were frozen for braking there TOS and AUP.
I for one will allways use paypal as long as there around. i ahve had an acount with them for going on 3 to 4 years with a a LOT of cash, even tho in small amounts at a time, going thure that acount for business resons. i plan on alowing users to use paypal or use there credit card once we get that up and running.
:kaioken:
(/rant)
PS these are MY personal views on this thread if i offend anyone i am sorry SO DEAL
bombino 06-11-2002, 01:01 AM Nobody has mentioned this yet either . . .
If it WAS a simple typo, the same mistake could've been made EVEN IF YOU DIDN'T HAVE A PAYPAL ACCOUNT! Example: I have an account at Compass Bank #8796546, and PayPal intenends to withdraw funds from Compass Bank #8796545 but Compass accidentally withdraws the funds from my account. The problem could happen with any type of checking account, regardless of whether or not it's linked to PayPal.
You have to trust YOUR BANK when it comes to resolving that kind of dispute. Because it would be up to them as to ultimately what happens.
9onlinehost 06-11-2002, 08:20 AM From my experience with paypal
deposit and withdrawal a "real" person at my bank manually does the transaction paypal sends i have been called twice from my bank about this to verify what is going on is correct.
Angel78 06-11-2002, 08:31 AM Bank's often make such mistakes, mine sended 1700 instead of 170 to pay my celular phone bill, when i contacted the cell phone company they stated that they can not refund me my money but i can use it as bonus for the upcoming bill's, and mine contract with them ended in 3 week's. :(
After numerous call's bank gave me money back. :)
2Grumpy 06-11-2002, 12:28 PM As much as I don't trust Paypal, I trust my bank less.
I absolutely despise banks, I use them because I can't be in business without a checking account for the business.
Time and time and time again I've seen banks not even follow their own RULES so how can I trust them? But there isn't any other option.
So I trust Paypal as much as my bank, which is, none at all.
I fully expect Paypal to screw me eventually, not that I don't expect the same from my bank.
A good example is a loan I have, this loan is nearly paid off now, a nice piece of land in an area where land values are appreciating literally by the minute (Toyota plant less than 6 miles away that's being built).
In the past (such as when my wife was laid off a few years ago) we'd gotten behind as much as 3 months and they worked with us. Now that the amount owed is 4 digits from being paid off, and the bank frankly wouldn't mind getting it back, if a payment is more than 10 days late I don't get a late notice, I get a foreclosure notice. They know the land is worth a LOT more than I owe and they could auction it off tomorrow for a sizale profit. Simple solution I have auto bill pay set to pay it 21 days in advance.
So Paypal, trust them as far as you can throw your car, just like a bank.
ADEhost 06-11-2002, 12:56 PM Originally posted by cperciva
Face it, people make mistakes, and the banking sector isn't immune to this. I have personal experience here -- a few years ago, half a million dollars suddenly appeared in my account, only to be removed again a week later. Since it left behind about $25 of interest payments, I didn't complain (the code on the debit was "correction", so I assume they realized their mistake), but I have no doubt it was the result of someone mistyping an account number.
I'm sure that once they work through the paper trail, they'll get everything fixed for you; just be patient.
I had the same problem but I took advantage of it for 7.2 million they depositied to my account. I had the money swepped into my cma account. then when the bank tried to reclaim it they had to phone me for it. 4 days later, and drinks with the bank manager they got it back ( but I made her wait till 4:30 pm at the bar with me so I could get that extra day of interest ).
I was am still a good client of the bank that is why they did not press any charges against me.
Mike
ADEhost 06-11-2002, 01:00 PM Deb and Jessicam made some rather good points.
Ask your bank for a specific deposit account where all your pay pal deposits go, then have the account swepped every day to you normal account. cost only 35 a month and the restfull night sleep you get is well worth it.
also that was a great idea to have a very specific card just for paypal with a set limit.
mike
Just an update for anyone interested.
Still nothing has changed. There has been no reply from PayPal's fraud department since the time I called them and they said they would investigate (that was last Saturday).
My bank account is still missing $3800, transfered out of my bank account by PayPal for no reason at all.
And in case anyone forgot the situation, or doesn't want to read the previous five pages...
My bank account is not connected with a PayPal account, so PayPal has no right to touch the money in my account.
NewMerchant 06-13-2002, 09:51 PM Originally posted by dsj
Just an update for anyone interested.
Still nothing has changed. There has been no reply from PayPal's fraud department since the time I called them and they said they would investigate (that was last Saturday).
My bank account is still missing $3800, transfered out of my bank account by PayPal for no reason at all.
I believe it was mentioned earlier in the thread. Call your own lawyer and get him on the ball. You wait for Paypal to put the money back in and I'm affraid you'll be waiting a mighty long time.
I have a business PayPal account. I get money come in......It goes right back out. I keep little in the business checking and most in a personal account. I have several companies (banks) dipping into the checking. But I watch how they dip.
I don't trust paypal because they are not a legal banking business. They are being investigated in a few states for their business practices as well.
There are many horror stories about PayPal. You don't have to go far to find them either. I allow users to pay by Paypal, but I would never leave any money in the account nor would I leave any money in the business account that they could get greedy about.
Just like above, I don't trust banks or Paypal (non-legal bank) any further than I could thow my car.
Banks - Govt. = The worst keepers of your money.
phantasywork 06-13-2002, 10:00 PM well I had a friend onetime who had similar problems with pay pal , he asked them why they took funds out that werent authorized cause he didn't give permission and the pay pal supervisior told him . That by agreeing to the terms of signing up for a pay pal account gives them authorization to debit a account .
But I dont know why they would debit someone without good reason 3800 dollars ..it sounds like a very messed up situation and i hope you get it all worked out.
I didnt read the whole thread but has pay pal even responded to your complaints ?
That by agreeing to the terms of signing up for a pay pal account gives them authorization to debit a account .
But this bank account is not connected to any PayPal account. It could just as well have been anybody's account in the world, regardless of whether they are associated with PayPal or not.
|