Web Hosting Talk







View Full Version : Itching to try ServerBeach...


crmi
06-05-2002, 04:25 PM
There's been a bit of discussion on the board already regarding this company, but by the look of the prices I'm itching to get a machine with them.

My post is an open call for feedback from those more adventuresome travellers who have already purchased a server from this company and tested them out. What is the speed like from the box? Can you furnish us with an IP to ping/traceroute? Did you get everything advertised?

Although this company just looks like a shady frontend run by a couple of guys right now, I must be a glutton for punishment because I still have the desire to try them out at those prices.

Any feedback from someone with experience would be greatly appreciated.

TJamesB
06-07-2002, 07:03 AM
Yeah me too!

Techark
06-07-2002, 07:23 AM
WHY? What is so good about them makes you wnat to sign up?

Monte

TJamesB
06-07-2002, 07:32 AM
My question is
WHY? What is so good about them makes you wnat to sign up?

Monte

I would want to hear more about your company if was seeking hosting options with you!
Reviews on a company can enlighten us all.

Travis

Techark
06-07-2002, 07:39 AM
and agree, was just wondering what made them so appealling to the poster that he wanted to sign up so bad. They are $99 for a red hat same as Rackshack, same as Nocster. They give you 1 IP and charge $2.50 a month for each addtional that alone could eat you alive if you decided to offer reselling.

Tranxactglobal has their new project Mercury for $129.00 no set up, free IP's. Dunno I guess I don't see the appeal.

Monte

choon
06-07-2002, 07:56 AM
If I remember correctly, a USD$15 charge for a reboot also :(

Regards,
Choon

hangten
06-08-2002, 11:08 PM
Originally posted by Monte
and agree, was just wondering what made them so appealling to the poster that he wanted to sign up so bad. They are $99 for a red hat same as Rackshack, same as Nocster. They give you 1 IP and charge $2.50 a month for each addtional that alone could eat you alive if you decided to offer reselling.


Yes, but Rackshack and Nocster both have set up fees... it doesn't look like Serverbeach does...

So I guess the question is, do you want to pay for up front? or pay as you use stuff...

Radon3k
06-08-2002, 11:47 PM
Guys, I have purchased a server from them. They are pretty nice folks to work with. Whenver they email me back they always answer my questions and tell me what I need to hear, and they don't give me BS answers.

hangten was onto something, $15/reboot, $25/setup for an IP $2.50/monthly for an IP...It sounds rediculous, but look at people like RackShack and Nocster, they all have setup fees, RackShack has some pretty out-rageous ones.

Although my server is not completely up yet (I need the IP's for the DNS) it's extremely fast from what I can tell from the FTP so far. I am very impressed with the way the customer support staff presents themselves to me in the emails I have received. They are always friendly, curteous, and they assist me with whatever I need.

It has taken sometime for them to respond, but if it is only a few guys running the show, then you have to take into account that they are human beings just like us, they do need time on their own. And if it is just a few guys, then they can only do so much at a time. They are a new company, and with new companies come minor discrepencies here and there, you just have to be willing to go with the flow, and I am.

So yeah, they have some weird fees for reboots, and IP prices, but that's where the no setup fees come in. It's very appealing because of that, no setup fees, and that's one of the biggest reasons I went with them.

Tech support, well they even said themselves that they are new and are working on a system to make it easier for us to contact them.


Guys, relax, give them a chance to prove themselves. If you make up your minds based on rumors and what you've read, then you haven't let them prove themselves to you.

This is only my $.02 so please don't flame me for it, I'm only giving the feedback that some of you wanted. If you have any other questions feel free to contact me in whichever way suits you best.

Thanks! :)
Ryan

Contact Info:
AIM: TWNSupport1
MSN: Thirdwatchnet@msn.com
ICQ: 161617346

Zero
06-08-2002, 11:52 PM
I actually got them to waive the 25$/ip setup for the first 3 ip's some how. So they arent really stingey. I think they may be removing the 25/ip setup all together. But I am not quiete sure yet.

Drewcifer
06-09-2002, 12:17 AM
I still think tranxactglobal's project mercury looks like a better deal. Really, the only reason I can see that serverbeach is getting more attention here is because Tranxact has been slow to update their site to reflect the new plans.

However, they can be seen at http://www.eservers.biz

I just ordered one myself and I'm extremely happy with it. It was also delivered as promised, on the date promised.

panopticon
06-09-2002, 03:55 AM
What do you think of this clause:

* eServers dot Biz reserves the right to give either the P3 1ghz or the P3 1.13 Ghz models, depending on the availability.

panopticon
06-09-2002, 04:00 AM
As far as ServerBeach, I'm glad that some people are willing to give them a try. We won't know if they can deliver (in the long time, with things like solid uptime and redundancy) if no one gives them a try. I'm usually more willing to give a newer company a shot, but ServerBeach makes it more difficult since they seem to provide very little information about who in fact they are and the equipment they have, etc. Quite mysterious, so we just have to let some brave people give them a try. I would be cautious of course trying their servers first for things like free downloads or hobby sites for a few months until you're confident they have a good network, then move the sites which are more critical.

Radon3k
06-09-2002, 12:15 PM
Well I know that myself and Zero have purchased a server through them. So far, everything seems to be doing just fine. We'll have to see how it goes though I suppose :)

Drewcifer
06-09-2002, 01:59 PM
Originally posted by panopticon
What do you think of this clause:

* eServers dot Biz reserves the right to give either the P3 1ghz or the P3 1.13 Ghz models, depending on the availability.

Didn't bother me much. Not like they're reserving the right to give you a 500mhz or something.

hangten
06-09-2002, 04:00 PM
Originally posted by panopticon
I would be cautious of course trying their servers first for things like free downloads or hobby sites for a few months until you're confident they have a good network, then move the sites which are more critical.

I would totally agree... personally, I don't think I'd put a critical site on a $99/month server anyways

goodness0001
06-10-2002, 10:14 PM
as with most hosting companies 6-8 months tells a lot.

smidwap
06-11-2002, 12:35 AM
I would just like to say that I don't think it can be that big of a loss to buy a server from ServerBeach. The reason: simple, there is no setup fee, so you can't lose 200 some $$$. You will always have a change to use the space and bandwith that you payed for for that month.

bteeter
06-11-2002, 09:10 AM
Originally posted by Radon3k
Guys, I have purchased a server from them. They are pretty nice folks to work with. Whenver they email me back they always answer my questions and tell me what I need to hear, and they don't give me BS answers.

hangten was onto something, $15/reboot, $25/setup for an IP $2.50/monthly for an IP...It sounds rediculous, but look at people like RackShack and Nocster, they all have setup fees, RackShack has some pretty out-rageous ones.
...



<rant>

The setup fees that Rackshack is charging today are pretty damn small compared to what you used to pay a year ago for just about any other host.

Plus, if your attentive you can load up on servers when they offer specials. Just recently they had servers for $1 setup, and periodically they lower setup fees to $99 or so.

If your really serious about the hosting business, and/or hosting your own site a couple of hundred bucks should not be significant. If it is, I think you seriously need to think about what you are doing, and who your doing it with.

Most of these "no-setup" shops have only been around a few months, and we all have no idea how long they will be around. Plus, how will they handle expansion? Will they be able to afford another DS-3 line when the current one they have is too small? How exactly are they going to do that if they aren't charging enough to cover the expenses they have now?

My point is, buying a server with a company is not a spur of the moment decision. You need to research who you are dealing with. You need to know that they are financially solvent. You should be reasonably sure that they will be here more than a year from now. You should know that if your hard drive dies in your server that they can replace it without waiting for them to order another one off pricewatch.com.

Bottom line is that I feel very comfortable paying a setup fee at RackShack because I know what I'm getting. A solid network, responsive support and a "partner" that will be here next year and the year after. I wouldn't risk my business on the cheapest server provider on the net. My customers deserve better, and I deserve the ability to sleep at night not worried what is going to happen to my servers. :-)

</rant>

Take care,

Brian

bteeter
06-11-2002, 09:14 AM
Originally posted by smidwap
I would just like to say that I don't think it can be that big of a loss to buy a server from ServerBeach. The reason: simple, there is no setup fee, so you can't lose 200 some $$$. You will always have a change to use the space and bandwith that you payed for for that month.

Ummm.. Actually, yes, it can be a big deal. If I put 50 customers on that server (each paying me $20 per month), and something goes wrong, I may lose half or more of those customers.

So, I would be out my $200+ bucks for the machine and $500/month in revenue for the 25 customers I would lose. Not to mention the impact on my companies reputation - which cannot be quantified in $.

Do you know why people don't by version 1.0 software, or cars in the first model year? They wait for all the "first-movers" to find out and deal with all the problems.

I agree that ServerBeach is very tempting pricewise, but I want to see a record of at least 6 months or so before I'd even consider them.

But, that's just my opinion. :-)

Take care,

Brian

Radon3k
06-11-2002, 09:26 AM
Well there alway has to be the guinea pig in every group, and I chose to be one of them for ServerBeach. So far they have been great, and since when is it not allowed for a company to be good and have no setup fees? It's not the norm I realize, but nonetheless they deserve a chance, and I'm giving them one. If you choose not to give them a chance, that's your decision, but only time will tell whether or not they are good. :)

bteeter
06-11-2002, 11:01 AM
Originally posted by Radon3k
Well there alway has to be the guinea pig in every group, and I chose to be one of them for ServerBeach. So far they have been great, and since when is it not allowed for a company to be good and have no setup fees? It's not the norm I realize, but nonetheless they deserve a chance, and I'm giving them one. If you choose not to give them a chance, that's your decision, but only time will tell whether or not they are good. :)

Good luck with them then. I have no grievance with ServerBeach, and I hope they do really well.

I'm just not willing to take a risk with a new and un-established company. I don't want to put my customers at risk and I don't want the stress and headaches with dealing with unknowns. For now, I'm too happy with Burst/Nocster and Rackshack to take a chance. :-)

But, who knows. ServerBeach might do really well and in a few months, perhaps they will be the right thing for our business. I guess it all comes down to risk and risk tolerance. I have enough risk already and I'm not very risk tolerant. :-)

Take care,

Brian

Radon3k
06-11-2002, 11:23 AM
Well we are a new company and we have very few clients right now and so far everyone is happy about the change to a better server, so that's one reason I agreed to test them out. :)