noswald
07-20-2006, 09:11 AM
Hi There,
Are there any UK reseller white label hosts that can offer anonymous customer support (for my customers)?. I have found a few US based ones e.g. olm.net but need UK-based servers.
Thanks,
Nick.
Lubby
07-20-2006, 09:37 AM
Are you looking for a UK based company or a company with servers in the UK?
noswald
07-20-2006, 10:47 AM
I need UK based servers... it doesn't matter where the company is.
CyberHostPro
07-20-2006, 11:26 AM
maybe look at UK hosting, then look for outsourced support, i dont think their is any companies here in the UK that i know of that provide support.
reiteration
07-20-2006, 01:47 PM
Support is expensive when done right.
95% of our time is dealing with 5% of our customers.
Depending on your budget I'm sure you can find a good host.
noswald
07-20-2006, 02:31 PM
Thanks for your help. Any suggestions on where to go for outsourced support?
CyberHostPro
07-20-2006, 03:11 PM
are you going to do windows or linux hosting? this will help recommend outsource company.
noswald
07-20-2006, 05:20 PM
Linux or both if possible.
Shaw Networks
07-22-2006, 04:25 PM
Hi There,
Are there any UK reseller white label hosts that can offer anonymous customer support (for my customers)?. I have found a few US based ones e.g. olm.net but need UK-based servers.
Thanks,
Nick.
Requiring your web host to be from the UK and offer anonymous technical support is going to severely limit your options and you'll most likely end up paying very high rates. I would suggest getting the hosting from one company and the technical support from another. You'll save money and you'll be able to choose from a larger selection of UK hosts.
CyberHostPro
07-23-2006, 06:33 AM
try looking at http://www.reyaltec.com/aspbite/articles/articles.asp?intArticlesID=22
look @ support ticket options