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View Full Version : Sarisfaction Survey -- CPanel


rapidtransit
06-04-2002, 10:22 AM
We've had a lot of threads on "which is the best control panel," but when you just ask "which is your favorite," people may be inclined to simply state the control panel they use, if they're happy with it.

But what is your satisfaction level with the panel you have? Sorry, but I can't think of a way to do this but individual polls.

So, if you you CPANEL, how happy are you with it, with 1 being the WORST and 5 being the BEST?

rapidtransit
06-05-2002, 03:27 PM
Rules say "participants may not bump threads uneccessarily" . I'm bumping this one to try to keep the four control panel polls reasonably together, since IMO we are gathering useful info and want people to realize I am asking about the four main control panels, not just one or two. If the mods think this is in error, I apologize.

wmac
06-05-2002, 07:13 PM
Just a little more security, stability and clean up :)

It is a great product but I don't know why I can rarely find a server which uses CPanel and is not restarted within last 15 days :)

Mac

akashik
06-05-2002, 11:27 PM
Originally posted by wmac
I don't know why I can rarely find a server which uses CPanel and is not restarted within last 15 days :)

I find that hard to believe. If this is the case then I would hazard a guess and say there's something more serious going on with those servers than anything CPanel is doing. Here's a server running Cpanel right now:

'11:15pm up 188 days, 9:29'

As long as you keep your eyes open on what's happening on your servers, there's no reason why they can't maintain high uptimes. CPanel makes maintainence easy via WHM so that might be some of the problem. It does take a certain amount of 'getting your hands dirty' at the command line to keep a box humming.

Greg Moore

case
06-06-2002, 01:10 AM
i like cpanel , in fact i did alot of research and testing of other panels . None of the larger panels (ensim,plesk,etc...) seem to satisfy me . I know this might sound stupid , but i think alot of people make there judgement (customers,not wht members) of a panel based on looks . Cpanel looks good , it works well , ill continue to use , until something can prove itself much better then cpanel , not just compete , then maybe ill consider a different panel

i voted 5

FHDave
06-06-2002, 01:22 AM
I was satisfied with Cpanel for its ease of management and good looking. But until I switch to HSphere, I will not go back to CPanel again (Well, probably until they release NocSoft or CPanel5 ;) ).

Some highlights about HSphere that you won't find with Cpanel3/4:
- works in 3 different platforms, FreeBSD, Linux and Windows 2000
- support server cluster; you can put mail server, dns servers, web servers, mysql servers, pgsql servers, mssql servers, and even the control panel on different physical servers. This is good to do some simple load balancing
- Built In Trouble Ticket Support and Billing Administration
- A true multiple domain support.
- Detailed web/FTP/email traffic.

But HSphere (Administrator back-end) is so much harder to learn than WHM. But it's really worth the time learning it :)

Now, what is really the advantages of CPanel over HSphere? :) Take a look at this thread (http://webhostingtalk.com/showthread.php?s=&threadid=53235), only 6.25% of people (which is currently one, who are you? :) ) is not satisfied with HSphere! And currently, about 25% on this poll voted option "1" and "2". I guess those that voted beyond "3" never actually use HSphere ;)

cheers,
:beer:

Annette
06-06-2002, 03:03 AM
Originally posted by wmac
Just a little more security, stability and clean up :)

It is a great product but I don't know why I can rarely find a server which uses CPanel and is not restarted within last 15 days :)


Oh, I dunno....

up 299 days, 6:19

:D

Seriously, though, we like cPanel pretty well.

Matt Lightner
06-09-2002, 02:56 AM
Originally posted by wmac
It is a great product but I don't know why I can rarely find a server which uses CPanel and is not restarted within last 15 days :)Our Cpanel servers rarely need to be rebooted. I would suggest to you that the problem is not Cpanel, but rather the individual server.

Site5's first server (single processor Celeron 400 with 128 MB RAM)--which handled the web service and email for all of site5.com until just last month--had over 400 days uptime :eek2: . In fact, the only reason it didn't stay online forever was because the power supply got jarred and the machine decided to go for a reboot. I realize that's only a single example, but it's not at all uncommon for uptime on Cpanel servers to be in excess of 100 days. I could show you quite a few real examples if we didn't just unplug and move all of our servers two days ago.

In my experience, the most common cause of a server needing to be rebooted is either excess load or faulty hardware. If your server is not under an intense load and isn't running a buggy kernel, there shouldn't really be a reason for it to be rebooted every 15 days. If you find yourself having to reboot that often, you might consider checking your system log file to see if there are any issues that might be causing it to lock up.

Of course, as a primary distributor, we get access to the top-secret, bug-free version of Cpanel. That might have something to do with it... :uhh:

Matt Lightner
06-09-2002, 03:03 AM
Originally posted by akashik
As long as you keep your eyes open on what's happening on your servers, there's no reason why they can't maintain high uptimes. CPanel makes maintainence easy via WHM so that might be some of the problem. It does take a certain amount of 'getting your hands dirty' at the command line to keep a box humming.

Greg Moore Well said Greg.

I didn't mean to say that keeping a server online is just a matter of installing Cpanel and sitting back, waiting for the cash to roll in. Our sysadmins are in and out of our servers all day long, pinpointing problems, fixing anomalies, etc. System administration is a lot more complex than simply choosing a control panel (or rather, it is if it's done right).

mistral1
06-09-2002, 12:25 PM
Originally posted by Site5-Matt

... bug-free version of Cpanel. That might have something to do with it...
I've never heard of a bug-free cpanel version. :o

ho247
06-09-2002, 01:12 PM
Of course, as a primary distributor, we get access to the top-secret, bug-free version of Cpanel. That might have something to do with it... Is DarkOrb holding out on us when we're paying them monthly for CPanel and we don't get the bug-free version? Maybe we're all testers and the primary distributors are the ones that get the real CPanel versions? :)

Alan

The Prohacker
06-09-2002, 02:04 PM
Originally posted by ho247
Is DarkOrb holding out on us when we're paying them monthly for CPanel and we don't get the bug-free version? Maybe we're all testers and the primary distributors are the ones that get the real CPanel versions? :)

Alan


After lastnight I wouldn't doubt it... Apparently two of our accounts got leved back to original condition, luckly we do backups and i just restored the files.... This is the second time this has happend...

phpjames
06-09-2002, 02:10 PM
Cpanel has some good points but the one thing I dont like is the unprofessional packaging. It just looks thrown together and rushed out. Look at WHM for example --- that thing has no layout and is terrible. Also the documentation and support board is useless. Finding an answer on the forum is impossible and the docs dont clearly tell you how to use the tweaks. Other than that its nice. I do like the themes though.

ho247
06-09-2002, 02:13 PM
I would agree with the last post... CPanel should hire a designer and make the interface look more appealing. But having said that, you can always just make a skin yourself.

Alan

Sean
06-09-2002, 03:03 PM
I find the dark blue a little werd as well

NixHosting
06-09-2002, 03:54 PM
Have any of you checked out the bluelagoon theme? It's much more professional than the iconic and others. I built this free for the community and so far it's been a pretty big hit. I see a lot of hosts using it and have also gotten alot of feedback on it. In WHM scroll down to themes and go to Addon CPanel Themes and just click Install and Keep Updated. Any feedback on it is highly appreciated.

ho247
06-09-2002, 04:35 PM
The bluelagoon theme is an improvement and CPanel is always impoving with Nick doing a lot of work on it to get new features added and bugs fixed.

Btw, is it just Nick that works on CPanel now or are there other people, like a team that works on it, as I get the feeling that only Nick does the work (sorry if that offends someone else that works on it)?

Alan

NixHosting
06-09-2002, 04:41 PM
Nick does all the programming. He tries to get as much done as he can. People think he's making a killing with these fees and stuff but you have to realize the distributers get their fee. Nick has to pay taxes. He pays a few employees that do billing and other stuff. Nick is far from turning this into a big profit. CPanel was not something developed overnight. Nick built it years ago to help him admin his servers. He then improved on that and felt it was worthy of being used wordwide. But again Nick is the only one that does all the coding work. There are people like me that try to help as much as possible. I started another theme a while back but I had a lot of stuff to do with my company so I had to put it on the back burner for a while. Once my company is back on stable grounds I'm hoping to release 1-3 themes per month. Of course they will all be free to the community.

ho247
06-09-2002, 04:53 PM
Cool, sounds good... that's quite impressive. I guess he gets really motiviated by the fee's that he generates from the licenses, and so he can continue to work hard on the product.

Alan

rapidtransit
06-14-2002, 11:55 PM
*bump* so folks can see the results of the four polls together. I found them interesting.:)

Axel Teflon
06-15-2002, 07:51 AM
Cpanel is great. I really enjoy using it and I think its really easy to work it. Apart from the MySQL section on Cpanel I think its overal the best and really cool.

BTW, does anybody have links to all the different Cpanels avaliable??