Anybody got an idea how else I can contact Kayako to get my helpdesk? I emailed them and I sent in a bunch of tickets with no response. For a while I thought it was my mail server but I used my hotmail and gmail account and still no reply.

I've heard a few people had this problem before. I know there wasn't a problem with payment because I got those emails confirming that the payment was processed.

Anybody got a phone number I can call or even a reseller I can go through to get better service?

Thanks.

Just post on the forums. I'll try and get you a phone number.

Edit:
Kayako Infotech Ltd.
575 Model Town,
Jalandhar, Punjab - 144003
Fax: +91-(181)-2253127

Not a phone number, but you could try and fax them.

Hi,
I believe this is in regard to the order you have placed with us. Your order is already active and your tickets too were answered the same day. Please email me at hiren.mehta AT kayako.com if you have not yet received any response.

Regards,

Hiren Mehta

Makes me wonder what happened to that "50 seat call center" that delayed everything last winter. We were told it was finally done and they were assembling the furniture quite some time ago...
Was the support center launched?
Is there a support phone number now?

Kayako Infotech Ltd.
575 Model Town,
Jalandhar, Punjab - 144003
Fax: +91-(181)-2253127


Damn, didn't know Kayako is from India.

Makes me wonder what happened to that "50 seat call center" that delayed everything last winter. We were told it was finally done and they were assembling the furniture quite some time ago...
Was the support center launched?
Is there a support phone number now? Yep, i've seen the pics of it. Ask Varun, i'm sure he will send you some pics. It looks amazing.
Damn, didn't know Kayako is from India.
Loads of good companies are from india :)