Hello,

I have order new server in Rackspace with Plesk support and this is my first time using Plesk...so i really have a trouble setting up the DNS in PLESK.

I have configured NS, A and MX in Server>DNS menu. As i read in documentation if the DNS name server is different with the domain name, i have to create another account.

For example i would like to create abcd.com using DNS ns1.efgh.com, i have to create DNS for abcd.com like this:

abcd.com NS ns1.efgh.com
abcd.com NS ns2.efgh.com
abcd.com A 123.123.123.123
www.abcd.com CNAME abcd.com.

Because DNS is different, so i have to create another account for DNS domain...it's like this one:

efgh.com NS ns1.efgh.com
efgh.com NS ns2.efgh.com
ns1.efgh.com A 345.345.345.345
ns2.efgh.com A 345.345.345.567
abcd.com A 123.123.123.123
www.efgh.com CNAME efgh.com.

By doing this, as the documentation said the system will recognize efgh.com as DNS.
But after i created the first and second account, when i ping it wont responsed? Why?

Anybody can help me?

Hi andrewfayor,

Did you figure out the problem? I have exactly the same problem with rackspace's server. Can you let me know if you have the solution? Or, could somebody help us out here? Thank you in advance.

What version of plesk are you running and on what OS? You might also want to take a look at the plesk DNS thread, and search the others at ev1 - their forums are usually helpful.
(I'm not able to post urls yet, but feel free to drop me an email for more information)

I'm running an older version of plesk on Red Hat there and DNS works fine.

best,
--Jack

we also have the same problem, We using RH9 and Plesk 7


Thanks in advance
Kanagaraj

I would help but I don't understand the problem....

Hi Nexdog,

Name server is ns1.efgh.com and ns2.efgh.com,

We want dns records like follows,

abcd.com NS ns1.efgh.com
abcd.com NS ns2.efgh.com
abcd.com A 123.123.123.123
www.abcd.com CNAME abcd.com.


But in plesk 7 create domain the dns records is follows

abcd.com NS (ns.abcd.com)-------> ( here we want ns1.efgh.com )
abcd.com NS (ns2.abcd.com)------->(here we want ns2.efgh.com )
ns.abcd.com A 345.345.345.345
ns2.abcd.com A 345.345.345.567
abcd.com A 123.123.123.123
www.abcd.com CNAME abcd.com.

Ru clear now

Thanks

By default, do you want all domains on the server to have ns/ns2.efgh.com as the nameservers in their dns record? If so, just edit the main DNS file at Server > DNS to look like this:

<domain>. A <ip>
mail.<domain>. A <ip>
<domain>. MX (10) mail.<domain>.
<domain>. NS ns1.efgh.com.
<domain>. NS ns2.efgh.com.
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
webmail.<domain>. A <ip>

Ok now we changed this in main DNS settings, this will effected in new domain creation. then what about old domain created, can we change in this settings manually,

if change in manual whare is file?

Thanks

You have to change them manually. Just click on the domain and go into DNS. Delete the existing NS records and then add 2 new ones. When adding NS records, select "NS" from the dropdown menu and on the next page, leave the top text field blank and enter ns1.efgh.com in the bottom one and update. Repeat for ns2.

Thanks Nexdog