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View Full Version : Rebranding My Hosting Company [Need Help] - Changing Domain Names


Gareth1989
06-21-2006, 08:48 AM
Hello,

When I chose my domain for my hosting company I didn't really have the experience that I now have with domains and made quite a poor choice. I have now acquired a nice 5 letter brandable .com that I would like to change to.

There are a few things I am unsure of though, so I'm looking for a bit of guidance/advice.

I'd like to know how to deal with the following issues (currentdomain.com and newdomain.com are of course just for examples):

1. Existing Paypal subscriptions to admin @ currentdomain.com ...Can I change the subscriptions to admin @ newdomain.com without affecting the clients?

2. Emails sent to admin @ currentdomain.com redirected to admin @ newdomain.com

3. People with nameservers set as:
---------- ns1.currentdomain.com
---------- ns2.currentdomain.com
The new nameservers will be:
---------- ns1.newdomain.com
---------- ns2.newdomain.com
How can I get around this without all users having to update their nameservers?

Thanks in advance,
Gareth.

CEL-Arun
06-21-2006, 03:55 PM
The right way is to keep the subscriptions active - park the other domains over the domain that you will be considering the new official company name. When the subscriptions begin to lapse, request a new paypal subscription for your customer.

How many customers do you have?

CybexHost
06-21-2006, 04:11 PM
If you have <100 customers, just take care of all of the changes at once and save yourself the hassle of having to address the issue all throughout the year.

Gareth1989
06-21-2006, 06:14 PM
How many customers do you have?
I have just 20 customers.

I'm just looking for the smoothest and easiest way to change things over to the new domain without the customers being affected too much...

jmweb
06-21-2006, 06:17 PM
Use the same paypal account, just setup multiple email addresses and change your domain. Whats the new company name?

AlexBlom
06-23-2006, 12:00 AM
You can set up multiple e-mails in your paypal account.

You should be able to notify clients of downtime, and if you intend on keeping the old domain name, change its nameserver setup to point to the new IP addresses.

CybexHost
06-23-2006, 08:54 AM
Doing it all at once in less than one day is your best option. Don't let a move like this limit your new signups.