No, this isn't another thread going on about how bad RackShack are, or how RackShack's business model will fail or how RackShack wont be around tomorrow. I just feel people have to give these guys a break & the MODs, there will be problems, there are problems with every business. There will be more complaints with RackShack, which is understandable, but take in to account the size of their client base. It is probably not much more than any other company.

Now to the point. Every day I log on to WHT and I see RackShack this, RackShack that. Other hosts bashing them, flaming them, calling them names, shouting baby taunts at them, saying how much better their service is than RS. Chicken just locked one of these few moments ago.

Can we please give these guys a break? I am sure it is driving more people than just me up the wall seeing all these anti RackShack type threads everyday of every week!

I suggest people go and look at the facts before going out and bashing these guys and any host for that matter. RackShack's financial situation is stable, we don't need a reminding every day!

Thanks for reading :)

Agreed.

I see a couple of the main reasons they bash them is:

a) They have a huge client base, people just jealous.
b) RS unbeatable prices
c) People who own RS servers, don't know sh** on how to manage them, this is probably the #1 thing, if you don't know how to adminster a server well then, don't choose RS.
d) Have I mentioned jealousy?

I remember the time when I first saw my first EV1 commerical on TV, Robert Marsh was on TV talking to people, and with its theme song, it was great :) Too bad they don't air it no more ;)

For those people who bash RS, or say sh** about them, just go jump off a bridge.

I can read 100 'experience' posts a day...

"I got a server and this is what happened..." or "This is my experience with billing..." etc. Some of it is bad, some of it is good. Helps people decide who to sign up for, or at the very least gives them a bit of info as to what they should expect or might run into before they sign up. Resolutions to problems help the next guy.

What I can't take is trolling hosts who just post and make a fool out of themselves, spouting off garbage because they can't hack it and are jealous (I assume that's the reason, can't think of another motivation). That gets tiresome... quick.

I agree with what was said above. Alot of people are getting servers, without knowing one thing about operating a server. And thats where the majority of flames come into play.

Originally posted by Chicken

What I can't take is trolling hosts who just post and make a fool out of themselves, spouting off garbage because they can't hack it and are jealous (I assume that's the reason, can't think of another motivation). That gets tiresome... quick.

Definatly does.

-Brendan

Well said, I can't begin to guess how many times I've read or helped in the RS forums with questions from people who got a box and know nothing about Linux or apache, now I don't claim to know everything but at least I have a similar linux system sitting next to me here :)

Many of those posts got deleted though when RS had to restore from backup a while back.

Rackshack isn't that bad of a company, I just don't like their connectivity.

Originally posted by HostInspect

c) People who own RS servers, don't know sh** on how to manage them, this is probably the #1 thing, if you don't know how to adminster a server well then, don't choose RS.

Exactly. Many people who go with rackshack don't know how to manage a server and therefore say it's all rackshack's fault! When really, rackshack is an unmanaged solution that you don't turn to because it's cheap. People should find the real reasons for problems at rackshack instead of saying it's their fault every time.

Oh yeah, there has been so many complaints about rackshack's support. That's why it's so cheap, so if you want support pay some more money for it.

I know that rackshack makes mistakes, and hardware can fail. But I know someone who can administrate a server - and has been a happy customer of rackshack for 2 years.

I have read many posts about rackshack and most are mainly bout what a few earlier mentioned is that they aren't managed servers and people think they are so they get mad at rackshack when they shouldn't. So yes those posts are from people that just don't know what they are doing or the facts, but I really don't think that jealousy has anything to do with it. Just about everyone that does bash them here is not a host so why would they be jealous?:confused:

Just my input

Originally posted by vibehosts
I have read many posts about rackshack and most are mainly bout what a few earlier mentioned is that they aren't managed servers and people think they are so they get mad at rackshack when they shouldn't. So yes those posts are from people that just don't know what they are doing or the facts, but I really don't think that jealousy has anything to do with it. Just about everyone that does bash them here is not a host so why would they be jealous?:confused:

Just my input

Tell that to CI and Host put together.

You had to edit 8 words?

:)

For the most part, I don't think this thread is about the lemons, people who have actual problems (or who have had good experiences), people who don't know how to run a server, and even people who are at fault yet post something about RS. For the most part, this thread pertains to comments made by people who shouldn't be making comments. People who would be appalled if Robert posted all about the problems with THEIRhost.com and how they are going to go bankrupt and their business model is all wrong, and this is wrong, and this is what they should do or shouldn't do. Another host just shouldn't be posting that (negative things) about another host. It just ain't right, it just ain't good, for anyone.

That's the point.

As I said before, I could read 100 posts a day of actual experience type posts where you had/didn't have a good experience, had a problem or a good experience with a server from HostABC, or had a billing issue or other problem or had some positive experience with HostABC. Those posts are good. Those posts poeple like becuase it allows them to either bond with someone who has had similar experiences, or share with them possible things they can do to resolve the problem (help them). All good, and helpful to people considering using that provider.

Originally posted by ToastyX
Well, maybe if they didn't sell so many lemons, not as many people would come here complaining.
With thousands of servers, it's hard not to imagine a small % of them not having problems. This is just the nature of computers and the net in general etc.

I'm so glad this forum is here for my rookie questions! I'm evaluating hosts and a couple of them seem to use Rackshack's services.

Like Chicken said, everybody's got an opinion but I'm just wondering if there are advantages or disadvantages to using a host that uses Rackshack. And are these companies considered resellers but it's really Rackshack's servers - again with advantages and disadvantages?

Thanks for spelling it out for me. I guess we all have to learn some time. :)

I'm so glad this forum is here for my rookie questions! I'm evaluating hosts and a couple of them seem to use Rackshack's services.

Like Chicken said, everybody's got an opinion but I'm just wondering if there are advantages or disadvantages to using a host that uses Rackshack.

All you should be concerned about are two things 1)The hosting company in itself i.e. level of their tech support and expertise.
and 2) The quality of the backbone in their datacenter. By the looks of it Rackshack has a decent backbone, offers excellent uptime, and good hardware. All the rest horrible things said about rackshack on this forum are the headaches of the hosting company and should be transparent to you, the customer. If the webhosting company cannot deliver something to you because Rackshack did not deliver it to them it's a poor reflection on the hosting company, part of running business is planning for contingencies.

And are these companies considered resellers but it's really Rackshack's servers - again with advantages and disadvantages?

They are not resellers, it's a form of collocation, but you rent the server instead of buying it. Companies renting dedicated servers from datacenters such as Rackshack or Dialtone are in complete control of servers they rent. Reselling is when you buy a webhosting plan from a hosting company then re brand it and sell it to someone else.

Thanks for spelling it out for me. I guess we all have to learn some time.

Thank you! That clears everything up. I do appreciate it. :)

I hope you all did not interpret my post to be against or for rackshack in anyway, Chicken it was just one host posting bad things about them and it was because he just doesn't know the facts

Originally posted by rochen
No, this isn't another thread going on about how bad RackShack are, or how RackShack's business model will fail or how RackShack wont be around tomorrow. I just feel people have to give these guys a break & the MODs, there will be problems, there are problems with every business. There will be more complaints with RackShack, which is understandable, but take in to account the size of their client base. It is probably not much more than any other company.

Now to the point. Every day I log on to WHT and I see RackShack this, RackShack that. Other hosts bashing them, flaming them, calling them names, shouting baby taunts at them, saying how much better their service is than RS. Chicken just locked one of these few moments ago.

Can we please give these guys a break? I am sure it is driving more people than just me up the wall seeing all these anti RackShack type threads everyday of every week!

I suggest people go and look at the facts before going out and bashing these guys and any host for that matter. RackShack's financial situation is stable, we don't need a reminding every day!

Thanks for reading :)

Thanks for doing your part, and chucking another one on the pile :D hehe

Originally posted by vibehosts
I hope you all did not interpret my post to be against or for rackshack in anyway, Chicken it was just one host posting bad things about them and it was because he just doesn't know the facts
There's been more than one, however I think we all get the point. Even one is too many, spreads ill will and isn't needed. I think everyone would rather see the norm of everyone helping eachother out and being supportive than bashing, etc.

Every now and then a reminder is a good thing... helps keep things in check.

I agree, I have held back from a lot of the main discussion in these forums because I see people bashing mostly startups all the time. It would'nt be financially feasible for a company to buy an NOC and lease a few lines for connectivity just for one server. It makes sense for a small company to have dedicated or colocated servers. RackShack certainly provides unmanaged servers so if you go with them you have to have some clue about what you are doing, but not ALL people who have servers at RS are clueless. RS provides good deals and for someone to totally disregard them would be outrageous. Personally I think it would be a lot more respectable for people to stop flaming about RS and instead if they see a problem, make a sensible, professional post about it - or try to help out someone who is having trouble. Maybe people who are unqualified to run a host will get an RS server and come here and ask a question that you think is just plain stupid, but instead of making a big stink about it, try and help the person or at least point them in the right direction. Trying to start a business these days is quite an honorable thing that many people are just too scared to even try so they should be congratulated just for having it in them to give it a try.

Originally posted by jayjay
Rackshack isn't that bad of a company, I just don't like their connectivity.

What is it that you do not like about there connectivity? Just curious.

What is it that you do not like about there connectivity? Just curious.

As I've stated before in other posts.. I only trust Internap. As they've proven to be the best provider out there for me. Nobody else has to use them, but I can definitly tell a diffrence between hosts who use Internap and hosts who don't.

Streaming services, I definitly wouldn't say Internap though. We use cogent/aleron mix. It's cost effective.

RackShack just gets a bad name, because they have a bunch of people who don't know how to manage servers to sign up and expect to make millions off the web hosting biz and can't. They (RS) have some shady business practices (they've been discussed on WHT before, I don't need to go over them again.) They get some faulty equipment, which anybody who orders in that large of numbers would. If you want to pay $99.00 per month for a server with that much bandwidth, just understand what you pay for.

Parts will fail, computers aren't perfect.

I've heard good comments about their connectivity and good speed.

Like I said.. their connectivity might be fine for most of you. At $99.00 a month -- what do you expect?

But you can ask a few people on this board -- Internap is sweet.

Personal prefrences.. that's all. Just like I own ball pythons but I don't really like boas.