As many of your know, Cedant has recently started moving domains from Alabanza servers to their own new servers which have many problems.

They are refusing to answer customer service emails and even refusing to cancel accounts as they are moved to other hosting companies.

I would be interested in hearing from any other affected parties wishing to join in a class action suit. I am local to them and am willing to coordinate an action against them.

I would also encourage affected parties to contact the Northern California Better Business Bureau at:

http://www.sacramento.bbb.org/

Cedant is a member of this BBB so multiple complaints may get their attention.

They have refused to answer any emails or telephone calls from me in over 48 hours now. They have even started bouncing emails from me.

Cedant was bought out by Aplus.net of San Diego this month. Cedant is no longer.

Do a search on APlus.

I was planning on moving my site off of their services before too long. Has anyone else had problems canceling their accounts?

:eek:

Thanks,

- Jason.

I still think it's a good idea to file the BBB complaints... Only add Aplus.net to the list.

They are probably completely unaware that the local Cedant employees are sabotaging the move and customer relations. Emails to support@cedant.com, billing@cedant.com, sales@cedant.com and admin@cedant.com are all bouncing now. I don't know if they've added me to a killfile or if there system is down.

This is costing us thousands of dollars (we have 67 affected domains). It makes me sick that they can get away with this.

jb. your www link is VERY VERY interesting.

but, the rackshack link is incorrect. (www.rackshack.net not .com).


but cool page nonetheless!

Aplus.net has been on a shopping spree and they have sent out hundred of letters to hosting companies offering to buy out their customer base.

Cedant was a very good company before aplus took over.....good luck to all of you at Cedant :D

<<removed>>

Sounds like a nice ad for business considering poeple are bashing on Cedant now. :rolleyes:

Originally posted by UmBillyCord


Sounds like a nice ad for business considering poeple are bashing on Cedant now. :rolleyes:

We're just pointing out the facts......

The statistics shown on that page are for RackSpace.com, not RackSpace.net. RackSpace.net was not included in the survey.