my account was bolcked.
this is the reason:
For security reasons, this account has been locked due to too many failed login tries. The user name will be enabled after 12/12/2099 EST. If you think this is an error please email us using the same email address currently on your account to have your account enabled.


I have sent a support email for you and please restore my account quickly.
<<snipped>>

my account was bolcked.
this is the reason:
For security reasons, this account has been locked due to too many failed login tries. The user name will be enabled after 12/12/2099 EST. If you think this is an error please email us using the same email address currently on your account to have your account enabled.


I have sent a support email for you and please restore my account quickly.
<<snipped>>



Your account was closed for a paypal chargeback. You will need to wait until someone from the fraud department comes in this morning so they can help you with this.

If you emailed our support, they will get back to you. I will also let them know myself, just in case.

I would also contact paypal at this time.

yes.I have credited funds to my account.That paypal account was limited so the funds were charged back.But you have removed the funds from my account several weeks ago.
I bought all the domains from u so this account is very very important for me. please help me.Thanks

yes.I have credited funds to my account.That paypal account was limited so the funds were charged back.But you have removed the funds from my account several weeks ago.
I bought all the domains from u so this account is very very important for me. please help me.Thanks


I think you mistook this forum for namecheap support, please take this off the board like it should have been in the first place and wait for the Namecheap abuse department to contact you?

Sorry for O.T,

based on my few visits recently(i only get to be more active these few days), even though namecheap.com may not be even obliged to do this in the first place, "enetwork", who seems to be working with them, has been providing quite a bit of quality customer service(e.g:http://www.webhostingtalk.com/showthread.php?t=519189) although this community is an unofficial channel.

Correct me if i'm wrong...:)

But nevertheless, bravo and i hope you keep up and continue with the good work.

I think you mistook this forum for namecheap support, please take this off the board like it should have been in the first place and wait for the Namecheap abuse department to contact you?

I was told that i could get namecheap support quickly here.Why i can not post this kind of topic here?
This NC account is very important for me.I think most of the friends will understand me.


I have got NC support email,But i don't know what's the meaning of ' We need you to get this issue sorted with paypal.'

Mr enetwork:
If you can see this topic please tell me how to do next.
Thanks a lot.

I was told that i could get namecheap support quickly here.Why i can not post this kind of topic here?
This NC account is very important for me.I think most of the friends will understand me.


Because this is not namecheap's support forum although everyone seems to think it is as of late (see Richard, people think if they complain on the board here they get faster responses).

Keep talking to them via their regular support email and if you don't get a satisfactory response then try posting here.

Because this is not namecheap's support forum although everyone seems to think it is as of late (see Richard, people think if they complain on the board here they get faster responses).

Keep talking to them via their regular support email and if you don't get a satisfactory response then try posting here.

I'm sorry I think you mistook this forum for ResllerClub support,.....

http://www.webhostingtalk.com/showthread.php?t=522701

Mr. RossH, Your choice of repetitive words seems like you are more interested in trolling this forum instead of giving any useful advice if you are knowledgable about the solutions people are seeking.

In case you missed out please read the description of the Domain forum:

Domain Name Forum
For discussion of issues related to domain names, registration, transferring, reselling, international issues, etc.


If you feel so strongly about posts here please report to the moderators:

Public posts debating these rules and/or moderators' enforcement of such, will be removed without comment. We encourage feedback however and invite you to use our help desk if you have any questions or concerns.

http://www.webhostingtalk.com/rules.php


thank you !

I am so sorry for this case.And i know this way to get quick support is not suitable.
I really hope everyone from here could understand me becuase this NC account is very very important for me.I need restore it asap.

And here i need clarify the fact that NC has reply my support email and i am sure they will give me a satisfied way to solve this issue.I am waiting for the further support from them.And the reason why i post here just wanna get a quick support.I have never complained NC because i have used NC for such a long time and their support is always great.

Thanks

Best regard!

I'm sorry I think you mistook this forum for ResllerClub support,.....

http://www.webhostingtalk.com/showthread.php?t=522701

Mr. RossH, Your choice of repetitive words seems like you are more interested in trolling this forum instead of giving any useful advice if you are knowledgable about the solutions people are seeking.

In case you missed out please read the description of the Domain forum:

Domain Name Forum
For discussion of issues related to domain names, registration, transferring, reselling, international issues, etc.


If you feel so strongly about posts here please report to the moderators:

Public posts debating these rules and/or moderators' enforcement of such, will be removed without comment. We encourage feedback however and invite you to use our help desk if you have any questions or concerns.

http://www.webhostingtalk.com/rules.php


thank you !


I am giving advice, I'm telling people to seek support directly instead of trying to use this forum as their "this registrar didn't respond to my email in 30 min so I'll go post on WHT" method. This forum is for discussions/problems/etc. not for every day support requests to registrars.

I agree with u.

I am giving advice, I'm telling people to seek support directly instead of trying to use this forum as their "this registrar didn't respond to my email in 30 min so I'll go post on WHT" method. This forum is for discussions/problems/etc. not for every day support requests to registrars.

if your account was blocked then you will not say these words.

if your account was blocked then you will not say these words.

Yes, I believe he would. It's common sense.

I only hope we could over this issue ASAP.
But now i am still waiting

I only hope we could over this issue ASAP.
But now i am still waiting


Ekind,

I already emailed you myself regarding this issue. You have several paypal chargebacks all from different paypal accounts which looks like complete fraud on your part. You used these transactions to refill your account with us with inordinate amounts.

You also used those funds to pay for some of your domains.

Unless paypal reverses every one of them, your account will remain closed.

This message board is not going to help you accomplish anything as this is the last time we will respond to you here regarding this issue here.

i don't think so.
Some funds remain in my account more than 1 month.
what's the fraud?

You said 'several paypal chargebacks all from different paypal accounts'.what's the proof? And if paypal really charge back the funds.I can pay u all the funds.Why close my account? I am not a scammer here i only need my domain names and my account.There are so many reason why paypal charge back the funds.NOt only for fraud.

You have several paypal chargebacks all from different paypal accounts which looks like complete fraud on your part.

If this part is true, why were several paypal accounts used in the first place? Why
not one or maybe 2 of them only?

If this part is true, why were several paypal accounts used in the first place? Why not one or maybe 2 of them only?

I think this is the question to the OP, which seems to commit fraud and then whine about suspended account; if Richard's post is true (and I don't have reasons not to believe him).

I think this is the question to the OP, which seems to commit fraud and then whine about suspended account; if Richard's post is true (and I don't have reasons not to believe him).

A part of funds are really charged back by paypal.But the amount has been removed from my NC account many days ago.But this was paypal charged them back not me.


But i don't think the remain funds(about 360$) are charged back by paypal.Because this amount remain in my NC account more than 2 months.(if they were charged back why you didn't remove the amount as before?) And i also used these paypal accounts to buy web hosting all of them work well now.In another word,the remain funds must have been into NC bank account.(withdrawl from paypal)

today i get the reply as below:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hello,

Unfortunately, you will either need to resolve this with paypal directly
or you will need to send us a money order or wire transfer as payment. Due
to the chargeback we can not accept any other form of payment. Also, there
will be a $200 dollar fee to reinstate your domains due to chargebacks, this
is stated in item 3 of our terms of aggreement.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I can pay you for your loss.Because i have responsibility for this case.But where is Namecheap? Where to pay u ? You treat your customer as what?
Now i don't hope i could get all the remaind funds back ,because it's hard to say whether they have received or not.I only need my domain names back,i can pay NC's loss because of this case.
That's all

No support for two days.

Me fraud or NC fraud?

hehe

Judging by what I read I'd say you're the fraudulent person. PayPal doesn't initiate chargebacks without reason. Why were you using multiple accounts? Why did you initiate a chargeback? As for support? They're no longer obligated to contact you in any way (from what I'm reading) as they've given you all the information you need to know and, well, now there's no hope of trying to say you didn't get that information. In order to get your account in order you need to deal with PayPal first and then pay the fees or, alternatively, you will need to send them money via wire or money order and then pay any applicable fees.

"Multiple" PayPal accounts? And you're here to complain?

Bah, here go some more points...

Pay attention, carefully...

Don't steal, it's not nice. When you do, don't go to the forum where a lot of the bigger folks (I'm not one, I'm the primary owner of a little company) hang out and plead for help. Don't commit fraud. Don't disobey - in fact read the terms of agreement - the terms that you agreed to when you purchased the services. Don't lay blame at the feet of another when it lies squarely on your own shoulders.

You may wish to deny that you did any of those things and, quite frankly, it is painfully obvious (given the evidence - please share if I'm mistaken in any way) that you're guilty of the majority of those things if not all of them. It says clearly in the terms of this forum that I can't harass or attempt to defame you basically. In the above I insist I'm doing no such thing but rather bringing to light the reasons you're in the position you're in so that you can adjust your modus operandi or ethical values to suit those of the people you'll be working with if you intend to participate as a reputable member in this industry. If, on the other hand, you wish to think of this as a rule violation then to the left of my post, near the bottom, you'll see a button you can use to report this to the moderation staff and I'll accept my points gladly. In the mean-time keep in mind that, as always, my position has been to help anyone that I can and I feel that this missive was the best form of help that I was able to provide to you.

KGIII

Judging by what I read I'd say you're the fraudulent person. PayPal doesn't initiate chargebacks without reason. Why were you using multiple accounts? Why did you initiate a chargeback?
KGIII

First thanks for your regarding my post.

Secondly,Why i use muliple account? The reason is very simply because i have several paypal accounts.Only this treat me as a Scammer?

Paypal charged the funds back but not me.Paypal is a high risk tool they always limit user's account by many reasons.Such as IP,cookies,and so on...
But is this enough to say that i am a scammer?

NC closed my account by their own mind.But is it true? Is it the fact?
NC is a great company so i think everyone will trust them and consider me a scammer.But where is the proof?

Finally,I accept pay the loss of NC because i have no way to choose.I asked their bank details so i can pay them.But no reply,I don't think this is a form of support for me.Only a way of contact.

Maybe no one will believe me.Because i am a little customer.BUt NC is a big and reliable site.

IN my mind,a great company always try their best to help their customers,not do some actions only by their own mind.

That's all

They closed it because of the CHARGEBACKS and maybe for violating PayPal's rules they figured you'd be violating their rules too in no short order... Not because of any other reason - none. That is why they closed it. I'll stake my reputation on this and if I'm wrong I'll publicly admit it and Richard, from Namecheap, will tell me if he continues to bother to read this. I'm 100% certain of very little in life. One thing I'm 100% certain of is the ethical values of the people in charge at Namecheap and I'm 100% certain that they didn't close your account for any reason OTHER than the chargebacks... Let's take a quick trip shall we?

Head here:

http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/ua-outside

Read rule #1... It has to do with MULTIPLE accounts.

Now that we've established this:

http://www.namecheap.com/legal/reg-agreement.asp

Head there and you'll see rule #3 which tells you exactly what you'll be facing for fees should you be in violation of their terms.

Now if you'd care to explain the chargebacks and why Namecheap should be obligated to pay (regardless of how much hasn't been charged back - that ANY chargebacks occurred at ALL) their fees for having been charged back for that and to disregard the terms you agreed to when opting to use their services then I'm all ears. Until then? Well, you owe them some money.

KGIII

Now if you'd care to explain the chargebacks and why Namecheap should be obligated to pay (regardless of how much hasn't been charged back - that ANY chargebacks occurred at ALL) their fees for having been charged back for that and to disregard the terms you agreed to when opting to use their services then I'm all ears. Until then? Well, you owe them some money.

KGIII

Yes,you are right.I owe them some money.So i asked them customer support to give me their bank details.But no reply for me.

How long ago did you do that? They might be reluctant to give you that so you'll want to mail it to their physical location via use of a money order. If you've been, in any way, like you've been here - which is unrelenting and demanding while at the same time accused of fraudulent activities with all the evidence pointing to you to say you are guilty, or at least all the evidence I see presented here - they might have just blocked your email. Business have a right to protect themselves from fraud or abuse, IF you're guilty of either one then there's not much you can do but hope that they relent and accept the payments you make to free your domains. Beyond that it's an internal policy from NameCheap and they've been nothing but fair for as long as I've known them so maybe if you make it known to them that you're wanting to clear things up they'll go ahead but you might have to make sure that their fraud department's comfortable with that as well.

KGIII

Secondly,Why i use muliple account? The reason is very simply because i have several paypal accounts.Only this treat me as a Scammer?



If I recall correctly you are allowed to hold only two accounts in Paypal: one personal and one business/premier.

Yup, you can have two. Two doesn't equal "several" as near as I can figure but I suppose we could argue semantics if we had to. :D We argue most everything else around here so who knows. Ah well, I think they get the point now and that they'll work on getting it figured out.

KGIII

THanks for every one.
I think i will get a satisfied answer from them.
I will give NC enough time to process this case.

THanks for every one.
I think i will get a satisfied answer from them.
I will give NC enough time to process this case.

Multiple chargebacks from multiple PayPal accounts? I would not waste my breath on you for $1 or so of profit namecheap makes from you.

You sound like 'those' people who sign up with fraudulent paypal and then do typical 'What's wrong?? I can't login! Fix this now' type of deal.

Multiple chargebacks from multiple PayPal accounts? I would not waste my breath on you for $1 or so of profit namecheap makes from you.

You sound like 'those' people who sign up with fraudulent paypal and then do typical 'What's wrong?? I can't login! Fix this now' type of deal.

Multiple paypal accounts = Scammer

That's your main idea.

But is that the truth?

Multiple paypal accounts = Scammer

That's your main idea.

But is that the truth?

Multiple paypal accounts and multiple charge backs = scam, further more I highly doubt namecheap would want you as their customer after this kind of mistake on your part.

I would be very, very surprised if this is not the case.

Multiple paypal accounts and multiple charge backs = scam, further more I highly doubt namecheap would want you as their customer after this kind of mistake on your part.

I would be very, very surprised if this is not the case.

Because of Multiple accounts so the pp accounts were limited. That's my fault.
But not mean this is fraud?
Do u accept?

Because of Multiple accounts so the pp accounts were limited. That's my fault.
But not mean this is fraud?
Do u accept?

Why the multiple chargebacks then?

I think you must clarify that with Paypal and come back here and to NameCheap with explanations.

Thank you.