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View Full Version : Looking at a merchant account offered by a "local" bank


Jared555
06-07-2006, 04:13 PM
I am looking at Regions bank, they are partnered with Nova which uses viaKLIX

Has anyone here ever delt with any of them? Also, is viaklix in any way supported by modernbill?

Does anyone know if Nova supports using authorize.net or another gateway? I have found supprisingly little so far on their site about rates, etc. (I have a feeling it is bank specific...)

JKLIVIN
06-07-2006, 04:22 PM
I am looking at Regions bank, they are partnered with Nova which uses viaKLIX

Has anyone here ever delt with any of them? Also, is viaklix in any way supported by modernbill?

Does anyone know if Nova supports using authorize.net or another gateway? I have found supprisingly little so far on their site about rates, etc. (I have a feeling it is bank specific...)

"delt with them" no, met some of them, yes.

Nova supports authorize and other gateways, yes. Most gateways should be able to interface with any merchant provider though, that shouldn't make any difference.

Has Regions been able to answer any of your questions?

Jared555
06-07-2006, 04:44 PM
I haven't talked to them much about it yet because it will be a while before I open the account, just wondered if anyone here knew much about them.

JKLIVIN
06-07-2006, 04:46 PM
What are you going to be selling?

Jared555
06-07-2006, 04:51 PM
Web hosting, domain names, and maybe ssl certificates to start

Eventually VDS, game servers, and maybe dedicated servers.

JKLIVIN
06-07-2006, 04:54 PM
If you are comfortable with Regions, go check them out; Nova is a huge company as well. Since I don't have much experience w/ them I'll stay out of that. There are a lot of options out there, and a lot of companies that can do what you are looking for.

Good luck in your search.

Timothy
06-07-2006, 07:18 PM
Just out of curiosity, are you just looking for a local bank just because of the quality of service and being able to deal with someone in person?

A lot of "virtual" providers like CDG usually have service as good if not better and sometimes at a much better price point.

Just a thought.

Jared555
06-07-2006, 08:12 PM
I am not ruling out another place, I am just considering them because I am also considering them for checking, etc.

I don't know if there is even a person that handles the credit card merchant stuff at the local branch. I figured it would be a good idea to see if it would even be compatible with the systems I am going to use before getting into much detail on prices, etc. with them

Corey Bryant
06-08-2006, 04:22 PM
Nova is the second largest transaction processor (I believe) in the United States - First Data is the largest, if memory serves me right. Usually you are better off using a merchant account provider (MAP) and an electronic payment gateway. Most banks are not in the business of credit card transactions per se and they rely on another company. For example, Chase partners with First Data.

Another reason, if anything was to happen with that merchant account, the bank might not "see the difference" and close your checking account as well.

Where the compatibility would lie would be with the electronic payment gateway.

CD Burnt
06-08-2006, 09:16 PM
I use Regions for biz checking. no problems. Having the biz checking acct at a bank with a local branch close by is handy.

I was looking at using BofA for checking and merchant (and their partner deal with cybersource). but BofA doesn't have a branch in Indiana!

Jared555
06-08-2006, 09:28 PM
Corey Bryant, they are just affiliated with them, they don't handle the processing

cdgcommerce
06-09-2006, 07:47 PM
Thanks for the mention, Tim. :)

If Regions Bank is partnered with Nova, then Nova is going to the company handling all of the merchant processing. Regions would just be acting as a referring party and have little, if anything, to do with the day to day operations.

If you are looking to establish an Internet merchant account, I think that it is always better to go with an established merchant processor who specializes in that particular type of processing.

The reason I say this is because most banks and processors are primarily retail "bricks and mortar" oriented and their entire operational processes including risk management and chargeback handling are geared towards that.

Unfortunately, the card not present/Internet processing realm is completely different in a lot of ways and so these companies are often not very well suited on the support and operations side to handle the varying complexities of an Internet merchant's needs... especially if you need any help on the technical side at any time.

Now on the flip side, if you were talking about just setting up a merchant account to handle credit cards locally for a restaurant, retail store, etc. - then there is often very little difference from one processor to another in terms of the day to day services provided.

Best of luck with your search!

Jared555
06-09-2006, 09:59 PM
cdgcommerce may I speak to you in pm?

lelahosting
06-11-2006, 01:48 AM
cdgcommerce may I speak to you in pm?

i'm sure he wont mind :)