I got an email from them a few days ago with the message below, I tried this code but its not working?

Anyone know whats going on, would it start at a certain time on Friday (today)?


Starting Friday for a limited period, we will be discounting .info names to the LOW LOW price of .60 /ea. In a single day we processed over 20,000 registrations. To celebrate we are extending this incredible offer.

How to redeem my .info promotional code

* Make sure you are logged into your RegisterFly account
* You must have at least one .info domain name purchase in your cart
* Enter the code "SUPERINFO"

This code will not be active till Friday

Welcome to Registerfly...

Actually I was in there dealing with a domain I don't dare move. (It has client nameservers attached to it.) They had the sale in there and from what I was able to SEE there wasn't any need to enter a code. I'd consider it, as bad as it is, just because of the price but, well, they don't accept PayPal and I've reached the point where it's self-sustaining and so I'm no longer spending any income out of my pocket for any improvements.

All in all it just might not be worth it really? You can still go to 1&1 and enter in a credit card (they'll bill and then refund) and grab a free .info domain name...

However Registerfly's so crazy it might be easier just to use their contacts and ask them?

KGIII

I think no one, except of RegisterFly will be able to help you. Why don't you open a ticket?

I think no one, except of RegisterFly will be able to help you. Why don't you open a ticket?

That's an idea. It didn't occur to me that that would work.

That's an idea. It didn't occur to me that that would work.

Wow wow wow, we are very funny!!! :)

Irony aside, this *IS* the only way to learn what's wrong in their system.

Irony aside, you pose a very serious ethical dilemna. Should I continue to follow up with rf my issues, along with all the attendant frustration, so that they may learn what is wrong with their system to the benefit of other users? Or should I just let it pass, and watch other users express their difficulty and frustration, and hope that not too many others get caught?

My experience to date is that rf are not listening to their users. I have not seen one indication that rf accept that it might indeed be their processes and systems that are causing these dilemnas. Much less any acceptance of responsibility. Much less any attemt to compensate customers who have lost money, used up resources and lost domains.

Of course one can point to the very large majority of happy users. And I wonder what support rf ownership and management are giving their embattled support staff?

Jeff