I am not sure how much I should post exactly since this will be a trial matter soon, but I will post what I can to warn everyone else.

I signed up for an account with bounceweb.com for a very reasonable rate. About 40 dollars, 60 gigs, 2 domains, 2 gigs of space, on 4/26/2002. Today is 5/26/2002. My sites, www.houstonraves.com, and www.timecities.com went offline 3 days ago without any notice or warning.

Bounceweb.com which is run by Edward, under the name of Escalix, a canadian based company. The website resells space from rackshack.net without ever telling the user that of course. :angry:

Of course I did a tracert and knew that way before hosting, but that didn't bother me since I was still getting a reasonable price. It turns out that Ed is a moron and ended up screwing the server over. All data on the server would be lost, and everything would have to be formatted.

I have administrated my own servers for 6 years now, and I have NEVER messed up my own server in such a STUPID way. Regardless, I now have had to find a new host and try to start over again. Bounceweb.com never backed up their data, so everything has been lost. My site www.timecities.com is a free website community, and all my user accounts have been lost. I have 2000 members whose homepages have been deleted, and I will have to start from scratch again.

I would STRONGLY recommend that everyone be careful before trusting your sites with bounceweb.com.


Regards,

Varun Jain

Im not sure if you checked over what you wrote but it seems that you might of made a mistake with your dates!

on 4/26/2002. Today is 5/26/2002. My sites, www.houstonraves.com, and www.timecities.com went offline 3 days ago without any notice or warning.

if today is the 5/26/2002 how did you get the account three days ago when the account was created yesterday!

Im sure its but an error.

Kind regards :stickout

You might want to think twice about a lawsuit. A quick check of their TOS shows that they don't provide any sort of warranty. Basically they don't claim that the service will be uninterrupted, error-free or free from defects.

Originally posted by rampage76
They said that the server owner deleted the /bin directory on the server and that they could not even login.

RackShack techs say a lot of things. That's just hearsay. How can you be sure that's what really happened?

Ok, here goes,

ians - I paid for a service that was not provided due to the negledgence of the webhost. Maybe its not 100%, but what lawsuit is?

choppy - I read over it, and I don't think I made an error... 4/26 i signed up and moved my sites over, today is 5/26. 3 days ago (5/23) the sites went offline... as did all the sites he hosts..

toastyx - yes alot of hosts say alot of things, but when the host doens't deny it, and 2 different tech supports and the host himself agreees with it, you can assume its true. he has a notice posted on his website saying that all the data has been lost, and that he will give everyone more space and bandwith to compensate... this doens't do it for me though, i have thousands of users that are going to be very upset. And this isn't a random error, its his own stupid error... some people shouldn't have root

Rampage i beleive i saw your post on RackShack.net, and posted your post on rackshack on this forum yesterday when people were asking about what happend to bounceweb. I did see that one of the rackshack people said their could be nothing done. Obviously this guy is in the wrong business if he deleted an entire crucial directory.

Originally posted by Choppy
Im not sure if you checked over what you wrote but it seems that you might of made a mistake with your dates!



if today is the 5/26/2002 how did you get the account three days ago when the account was created yesterday!

Im sure its but an error.

Kind regards :stickout I think it may be the U.S. vs Europe kinda thing. :D
Here we say 4/26/2002 for the twenty-sixth day of March, 2002.

But then, if you're looking at it the other way, it would have to be the twenty-sixth month, fourth day. :eek:

Never mind. :bawling: